Triple Room, Balcony | Balcony

Reviews of Hotel Okapi

1 out of 5
Hotel Okapi
via della Penna, 57, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 215 reviews" "
Rating 8 - Good. 104 out of 215 reviews" "
Rating 6 - Okay. 41 out of 215 reviews" "
Rating 4 - Poor. 14 out of 215 reviews" "
Rating 2 - Terrible. 6 out of 215 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Page

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good overall, No A/C or mini fridge
Great location, check-in was quick and easy, locating the room was easy, air conditioning unit was not working in our room and the room had no fridge to keep things cool, bed was comfortable. Overall enjoyed the stay, however the air conditioning could had been fixed, and there was a cooler present, room was a bit small but that was not was not an issue.
Stayed 7 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
If you just need a place to sleep this is for you
The room was ok, the decor very dated and the bed not that comfortable. The location was excellent though and the staff were friendly
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Alexander

Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located place with helpful staff...room was small as expected
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/c en mal estado. Muy bien ubicado, limpio y seguro.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evitate
Camere piccole, vecchie, il letto non è per niente comodo. La pulizia lascia a desiderare e l’aria condizionata non funzionava quando c’era 32 gradi a Roma; il tecnico ha messo 2 giorni per venire a sistemarla!
Stayed 6 nights in Jun 2019

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Meh
Service was great! Location was good too. The downside was the shower pressure was aggressive to say the least. The bed was awfully uncomfortable and the ac was not working to we had very restless nights.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

6/10 Okay

ANDRES

Liked: Cleanliness
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location. rooms clean & attractive. just wish they had the same breakfast arrangements as before
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Sep 2018

8/10 Good

Natalie, Australia

Liked: Cleanliness
Well priced basic hotel in good location
There’s nothing fancy about this place but it’s clean, reasonably maintained and in a great location. Easy to get to from the airport and metro, then easy to walk to many of the main attractions (eg Colosseum is about a 40 minute stroll down the Corso). Decent food options nearby. Staff are just ok and bed was absolutely rock hard but otherwise, would recommend to a first timer or someone looking for a good budget stay.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Good location, but would not stay again.
It was okay, would of preferred paying the tax at the beginning of the trip not the end, we lost 50 Euros in our room which made us feel a bit uncomfortable in the hotel, and there was a black box in that kept going off at 3am with loud radio noises,and we would have to get up and turn the electricity off and on which wasn’t great. We also got locked out one night and no one was willing to help us that just kept repeating themselves and kept pressing the buzzer but it was locked on the inside and therefore the keys and buzzer did not not work, luckily another guest let us in. Great location, but the service could be improved.
Stayed 5 nights in Sep 2018

8/10 Good

Nahed

Exceeded expectations
The location is superb, the room spotless, the air conditioner functional and the bed very comfortable. Overall a budget hotel which exceeded expectations.
Stayed 3 nights in Sep 2018

8/10 Good

Marisol

Liked: Staff & service, property conditions & facilities
Hotel
Excellent location.
Stayed 7 nights in Jun 2018

8/10 Good

Robin, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice clean budget hotel. We stayed here for two weeks and found it excellent for public transport, with it being far enough from all the main attractions but close enough to them by foot if we wanted to visit at night. The staff were very helpful.
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a good clean
The room had several weeks of dust and the bathroom was not very clean. During my three night stay the room was never cleaned thoroughly The bed had a dodgy green quilt on it without a cover, I very much doubt this is cleaned between guests. The reception is not manned 24 hours a day which was not explained to me on arrival My room was overlooked by the buildings across the street so had to keep the curtains closed.
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was very small and dated ..no facilities for breakfast ..air conditioning was broken ..safe didn't open ..no English tv channels as advertised ..every time the cleaner came in they left the window wide open with the curtains shut and room was freezing ...bed was very uncomfertable and we had a screaming baby from another room every night ...good location
Stayed 4 nights in Oct 2017

8/10 Good

H, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to attractions.
The hotel was clean and efficient. Just what we wanted for our 3 night stay. It was also close to the major attractions in Rome, and the metro station was right around the corner. Mel (hotel manager) was very welcoming, and helpful.
Stayed 3 nights in Oct 2017

6/10 Okay

John

Liked: Cleanliness, staff & service
Return visit left us a bit disappointed.
The personnel was very helpful each time we needed assistance, but we did not have cable tv as advertised, the safe in the room was not operational (needed batteries), and the bed and pillows were not comfortable. That being said, the location is excellent for the price. We stayed here 4 years ago and expected the same level of comfort. Unfortunately, that was not the case.
Stayed 2 nights in Oct 2017

10/10 Excellent

john, Kincumber Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located
We were delighted with the room. We could just walk out the door to many cafes to the Piasa and was within walking distance of many of the sites. Can't think of a better place to stay.
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to the old city
We were travelling on a budget.The room was airconditioned clean and quiet all really important midsummer in Rome. The staff were helpful and friendly. So on balance it was the best money we spent while in Rome, I definitely recommend the Okapi rooms.
Stayed 2 nights in Jul 2017

10/10 Excellent

Jimmy, UAE

Liked: Cleanliness, staff & service, room comfort
Excellent Location, Great Value
Awesome Staff, Super Clean, Excellent location, everything is within walking distance. Comfortable accommodations , super value, only drawbacks; small shower, light street noise, no in room fridge. Defintley recommended
Stayed 17 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service. Dark rooms. 1 foot bathroom dimension. Terrible experience
Stayed 7 nights in Jun 2017

8/10 Good

Lauriston

Liked: Cleanliness
3 days in Rome living out of dorm room.
This place met our needs basically. Price was good for what you get. Zero lobby space and the street was busy / noisy. Other than sleep and wash we did not enjoy being in the room at all. Very small but again suited us well for a three day stay in Rome.

8/10 Good

Marlon, Guatemala

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay, a few steps from Via del Corso
Th right place if you like to walk to the tourist places in Rome, a few steps from Piazza del Popolo, where Via del Corso begins (or ends), a lot of nearby places to eat, to buy or to visit. Bus and Metro stops really close too. Location is perfect. Spacious and neat rooms with the basics you need to rest after long hours of walking through the city.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Rooms are cramped. Limited desk hours. Phone was not working. Paper thin walls. Only one clerk, Mel, was helpful. However that could not compensate the discomfort of our very unpleasant stay. Would not recommend this place to others.

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
comfortable, nice room; friendly staff, wonderful location; good choice for families with limited budget

8/10 Good

Alexander, US

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice stuff, luck of services
I liked the room and its cleanliness, as well as Location of the hotel. Unfortunately there was no refrigerator to keep cold drinks, no microwave or coffee machine to have a cap of coffee or tea in the morning. There was no computer in the hotel for public use, and wifi was weak and unstable. Even to make a phone call you needed to call first a front desk and ask for an external line (like in XIX century). Improving all of this greatly affects rating of the nice place.

8/10 Good

Nelson, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The hotel is small, clean and friendly. A great bargain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and lovely staff
This hotel is easy to find and great if you are on a budget. it is near all the major sites and just off Piazza del Popolo. The first room I was given was very dark and not very nice, I spoke to the receptionist who kindly changed my room to a much nicer one. Mel the receptionist was amazing, very friendly and helpful. He always had a smile on his face and was ready to help. The hotel does not offer a breakfast but there are supermarkets and cafes near by.

8/10 Good

Kathleen, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This was a quaint wonderful hotel perfect location and fantastic hospitality. We loved staying there and would love to go back again some day

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small hotel in quiet neighborhoos
Love the Okapi. Friendly staff and gorgeous Art Deco decor and architecture.

4/10 Poor

dawood

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Maureen, Virginia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Issues at the end of May 2016
Okapi Rooms were an fair 2 star hotel but with a great location. We found the bathroom far too small. Taking a shower was difficult and the bathroom door did not open completely. The counter staff was great. They made contact with our driver for an early Monday morning pickup for the ride to the airport. Our biggest issue was that the A/C cooling side was not changed over from heating and the weather was very warm. Sleeping at night was a challenge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!!
Perfect location for getting around! Hotel is small but clean with a very friendly staff. For the price and the location, it was perfect!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic room with a shower, clean and simple, well worth a reduced off-season price but perhaps not the full price which would be almost double. A coffee machine would have improved our stay immensely.

8/10 Good

Atinder, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab wee hotel
Short stay with teenagers. Great location. Compact hotel. Plenty of towels.

6/10 Okay

Argi, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent hotel in good neighbourhood
Clean room. Had only one towel initially. Location was good right near Piazza del Popolo and metro stop, and close walking distance to Spanish steps. Very interesting blowdryer style looked like a vacuum. Desk staff was helpful. Ask for room looking out onto the street.

6/10 Okay

Dan, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great economical stay, great location!
I enjoyed my stay very much. As an economical choice the place was great! Extremely central, great staff, very accommodating, clean rooms, a/c, elevator, free wifi in room. will go there again!

8/10 Good

Jaime, San Francisco

Liked: Cleanliness, property conditions & facilities
Solid, decently priced room
Pretty small room, but in a great location. No issues with it.

8/10 Good

Keith, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location ,good hotel ,clean and modern
Good hotel compact, but comfortable, staff fair, location good for shopping and close to "the Spainish steps", easy walk to most of Rome's attractions

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel
Is close to a main street, sale place around, good restaurants near by and very close to get transportation

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

leene, CT

Liked: Cleanliness, property conditions & facilities, room comfort
close to all centre city sites
I enjoyed staying there. Dont expect help with your luggage. The tiny elevato is up a small 3 marble steps and the desk clerk never helped take my heavy bag up the steps.