Sports facility
Check availability

Reviews of Mercure Roma Centro Colosseo

4 out of 5
Mercure Roma Centro Colosseo
Via Labicana 144, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish we had been able to use the AC since we couldn’t open any windows.
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an ideal location to a couple of landmarks. Not terribly far from the subway to go where the major shopping is.
Stayed 4 nights in Feb 2024

10/10 Excellent

Christian, Mount Kisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks from the Coliseum, friendly staff. Clean facilities, nice rooftop.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and keen to help on any queries we had. The hotel was in a good location and very clean.
Stayed 3 nights in Feb 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property four times and always loved it. The staff are impeccable. Breakfast is delicious. The rooftop pool and cafe bar are a hidden gem of Rome. My last visit was a bit disappointing though. I'm used to small rooms but this one was particularly cramped, awkward and badly designed. And the shower floor was so slippery when wet, I had to put down a bath towel in it just to give myself some traction. Please fix this. Overall a nice property.
Stayed 5 nights in Oct 2023

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay , Great Location
Hotel is amazing, great location and great staff. Really close to the colosseum. They also upgraded us and have a room with colosseum view. Breakfast is also good, could add more hot food options. Overall very satisfied with the stay and service provided by hotel.
Stayed 6 nights in Jan 2024

10/10 Excellent

Jean Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. Short walk to the colosseum ! The staff at the at the hotel we're great, especially Luana ! Thanks to her for letting me leave my backpack there after i had checked out so I could walk around Rome one last time before catching my flight.
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk Sergio excellent. Will come again. Hair dryer in room 708 broken
Stayed 1 night in Dec 2023

10/10 Excellent

Roy

Stayed 3 nights in Dec 2023
Response from Giuseppe on Dec 21, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with the Colosseum. Check in was very pleasant, such a nice a welcoming team. View was great from room and from the rooftop bar. Rooftop bar service was also great. Easy walk to so many sites. We enjoyed our stay!
Stayed 1 night in Oct 2023
Response from Giuseppe on Dec 21, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back toward our staff and glad you appreciated the location.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful roof top view
We had a wonderful stay on our trip. All the staff were very nice and helpful. My daughter took some excellent pictures from the roof top access. We enjoyed the breakfast every morning as well. Dining area was very clean and always well stocked. The only disappointing portion of our stay was me not being aware the air conditioning is only in operation on a seasonal basis. Unfortunately, during our stay Rome was having an unusually warm week, so there were no accommodations available to cool off the room. Other than that, it was a very pleasant and we would gladly stay there again!
Stayed 4 nights in Nov 2023
Response from Giuseppe on Dec 28, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back toward our staff and glad you appreciated the location.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s architecture is ugly but it’s located very close to the tourist attractions in Rome within walking distance of the Colosseum and the Via Corso.
Stayed 2 nights in Nov 2023
Response from Giuseppe on Nov 28, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back toward our staff and glad you appreciated the location.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to key attraction in Rome was excellent. Breakfast was fantastic and well worth the incremental cost.
Stayed 4 nights in Nov 2023
Response from Giuseppe on Nov 28, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are glad you appreciated the location and enjoyed the breakfast.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from the Colliseum and the forum, there’s no better location to be in Rome. Wonderful staff, delicious breakfast, unbeatable value. I’ve stayed here twice and would definitely do so again. My highest recommendation.
Stayed 6 nights in Nov 2023
Response from Giuseppe on Nov 28, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back toward our staff and glad you appreciated the location.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Stephen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had high floor room with stunning view of Colosseum. Bedroom compact but well furnished with comfortable bed. Breakfast was included and whilst samey, very well presented, tasty and good choice of items. Staff were brilliant, helpful and knowledgeable, helping us with any advice we requested, from ordering taxi to Vatican City (€20, reasonably priced we thought) to identifying on a map where to go and where we'd been. Hotel is within stones throw of Colosseum with bars and restaurants within area around hotel. We thoroughly enjoyed our stay and are planning to return asap. Would wholeheartedly recommend a stay here, pay a little extra and get a room with that spectacular view of Rome's most famous piece of architecture!
Stayed 3 nights in Nov 2023
Response from Giuseppe on Dec 29, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back toward our staff and glad you appreciated the location.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

mark

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Excellent service, very clean! Well priced for the proximity to the coliseum.
Stayed 1 night in Nov 2023
Response from Giuseppe on Dec 29, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are grateful for the positive feed back toward our staff and glad you appreciated the location.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Teri

Stayed 1 night in Nov 2023
Response from Giuseppe on Dec 29, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk into central Rome, wide choice of breakfast buffet, rooftop bar and seasonal pool with Colosseum views. Free water and espresso in room.
Stayed 7 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this property to be close to the Coliseum and it didn't disappoint. Rooftop bar has nice views Coliseum. Staff were very helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Emily

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was small and dirty - mildew, mold and rot in the bathroom. Dingy lighting. Felt like a motel more than a hotel. That said, great location central to the colosseum and reception/staff was friendly and accommodating.
Stayed 1 night in Oct 2023
Response from Giuseppe on Oct 19, 2023
Dear Emily,Thank you for sharing some comments about your stay.I am sorry you had a negative experience and I apologize for the cleaning issues you experienced. That does not represents our usual standards and I will certainly be sharing your review with my team.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However, I am very grateful for the positive feed back toward our staff.I will look forward to welcoming you again in the future.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

JEONGKYU

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, I was very impressed by the receptionist with the best smile in Europe. Her name is Lud.... (I'm sorry I don't remember your name completely.) Despite the early check-in, she willingly took care of my luggage, and after asking in a very polite language if she could give dolls to my kids, she gave them to my kids, in case my kids were nervous. My kids still adore the dolls and carry them in their bags. I check out at 6 a.m. the next day, and I accidentally came across her again. She said good bye with a really warm smile, which touched the best of my third visit to Rome. I felt so good, and I want to visit Mercure Roma Colosseo again. I appreciate your kindness.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Fabulous location 5-10mins from the Colosseum. Really attentive friendly staff. Breakfast buffet was reasonable. Rooftop pool area was better than expected with great views of the Colosseum and a large bar area. Getting a sunbed was challenging but guess thats standard! My only real negative was the bed in our room was really not comfortable - it felt quite hard. Room was also a little scruffy round the edges and if we'd paid the going rate of Eur600+ on arrival i would have been very disappointed. But overall very happy with our stay!
Stayed 4 nights in Sep 2023

8/10 Good

SHANNON, shelby twp

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Amazing location with a great view of the coliseum from the pool area. The staff at the front desk were not the friendliest and seemed upset that people were asking for assistance such as calling for a cab. The last morni9ng that we were there, we asked the front desk employee to call for the service car earlier than what we booked. She said that she called and did not get someone to answer. I believe this not to be true. Area is safe around the hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

janet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything...we could see the colisseum and on the very next blocks were lots of wonderful restaurants and markets. The mercure is adjacent to a beautiful park. Just a short walk to all of the tour buses..highly recommend this beautiful hotel. Staff so helpful..our family LOVED it.
Stayed 3 nights in Sep 2023
Response from Giuseppe on Sep 29, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are glad you appreciated the location and enjoyed your stay.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Gregory, ozone park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and friendly staff, very close to the coliseum and all ancient rome sites, breakfast delicious and Italian cuisine restaurants affordable very close
Stayed 3 nights in Sep 2023

10/10 Excellent

Mary, Highlands Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea at the front desk was very helpful. We loved the location and the rooftop bar was excellent. Great views of the colosseum from rooftop. Ate at excellent restaurant by there called pizza tarratoria. Go right and quick left from hotel.
Stayed 3 nights in Sep 2023
Response from Giuseppe on Sep 26, 2023
Dear Traveler,Thank you for taking the time to tell us about your experience in our hotel. We are glad you appreciated the location and enjoyed your stay.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My staff and I will be looking forward to welcoming you again in the future.Sincerely,Giuseppe FiorettiRoom Division Manager

10/10 Excellent

David S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel in a wonderful part of the city. Roof top pool is a bonus!
Stayed 3 nights in Sep 2023
Response from Giuseppe on Sep 26, 2023
Dear Guest,Thank you for taking the time to tell us about your experience in our hotel. We are glad you appreciated the location and enjoyed your stay.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My staff and I will be looking forward to welcoming you again in the future.Sincerely,Giuseppe FiorettiRoom Division Manager

8/10 Good

Anthony, Aberdeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a great location. Hotel stay is very reasonable price but drinks and snacks are expensive
Stayed 4 nights in Sep 2023
Response from Giuseppe on Sep 26, 2023
Dear Guest,Thank you for taking the time to tell us about your experience in our hotel. We are glad you appreciated the location and enjoyed your stay.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My staff and I will be looking forward to welcoming you again in the future.Sincerely,Giuseppe FiorettiRoom Division Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Mercure Colosseo - good loc, but...
Single not. We could not get the AC cool enough. Bathroom had cracks in the sink and flaws in the frame of the door. The location was good.
Stayed 1 night in Sep 2023
Response from Giuseppe on Nov 7, 2023
Dear Traveler,Thank you for sharing some thoughts about your stay with us.We very sorry about the maintenance issues you experienced, however we are glad you appreciated the location.We hope you will give us another chance to welcome you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Marty

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with comfortable room and modern bath. Rooftop pool and bar overlooking the colosseum was a nice way to end the day to unwind, cool off and watch the amazing sunsets. Location works well for catching the hop on hop off bus and plenty of dining options between the hotel and the Colosseum.
Stayed 2 nights in Sep 2023
Response from Giuseppe on Sep 27, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are glad you appreciated the location and enjoyed your stay.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great for cooling down on a hot summer day, and the view of the Colosseum was amazing. The room was clean the only weird thing was the shower was next to the door to get to the room, and the restroom and vanity were on the other side of the room.
Stayed 3 nights in Sep 2023
Response from Giuseppe on Sep 28, 2023
Dear Guest,Thank you for writing a review regarding your stay in our hotel.We are glad you appreciated our terrace and enjoyed the pool during your stay.We look forward to welcoming you again in Rome.Kind RegardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic long weekend spot
Great location, friendly staff and a fantastic view from the pool. Everything you need for a long weekend stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan, West Hollywood

Travelled with partner
Liked: Amenities
.
Stayed 2 nights in Aug 2023

8/10 Good

Tonyamarie

Stayed 5 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location!
A fabulous hotel in a central location. The colleseum view from our room was iconic. The rooftop pool and bar were also a great addition to our stay as the weather was hot! Lots of great neighbourhood cafes and restaurants close by. The staff were helpful , professional and attentive. We would definitely stay here again.
Room view
Stayed 3 nights in Aug 2023

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay and a great location. Amazing views from rooftop pool.
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time staying at the Mercure Roma Colosseo hotel! Highly recommend!
Stayed 5 nights in Aug 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Property conditions & facilities, room comfort
Overall good with a few issues
So overall this is a good hotel but the service in the rooftop bar is horrendous. The cleanliness of the rooms is not great either, we had hair in the shower when we got there. Having said that reception staff were great, we had a small maintenance issue that got solved very fast. The view from the coliseum view rooms is outstanding. The location is great too
Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We loved our short stay in this hotel. The staff were really helpful, the rooms and bathrooms were good and the rooftop pool was fantastic, especially in the August heat. Central location and a great base for exploring Rome.
Stayed 2 nights in Aug 2023

6/10 Okay

Thomas

Travelled with family
Tired hotel air con struggling rooms small, front desk super helpful.
Stayed 3 nights in Aug 2023
Response from Ludovica on Aug 10, 2023
Dear travelerThank you for sharing your experience at Mercure Hotel Roma Centro Colosseo.We are glad to read your compliments about our Staff.We are sorry if the Hotel and the rooms were not up to your expectations.We thank you again for your comments and look forward to welcoming you again in the near future.Kind Regards,Ludovica CipollaGuest Relation

4/10 Poor

Lisa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Aircon and housekeeping were poor resulting in moving 2 rooms on the first night. The hotel knew they put us in a terrible room (above the kitchen or breakfast room) and by the bins on the first floor. They moved us the second day which was better but air con remained average at best. Beds were comfortable, breakfast decent, swimming pool area good views but it isn’t deep, less than 1m. Location good for coliseum
Stayed 3 nights in Aug 2023
Response from Giuseppe on Aug 14, 2023
Dear Guest,Thank you for taking the time and write this review about your stay with us.We are glad you appreciated the location and enjoyed our pool during your stay, however, We are sorry it took some time to find a room more suitable for your needs.We look forward to welcoming you again in the future.Kind regardsGiuseppe FiorettiRoom Division Manager

10/10 Excellent

Natasha

Stayed 4 nights in Jul 2023

6/10 Okay

Sonia

Stayed 4 nights in Jul 2023
Response from Giuseppe on Sep 1, 2023
Dear Traveler,Thank you for giving us a feed-back of your stay in Rome.We look forward to welcoming you again in the future.Kind RegardsGiuseppe FiorettiRoom Division Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next door to the Colosseum. Walkable into central Roma with Metro, buses and taxis easily available. Our Privileged double room was spacious, well equipped, great roof top terrace with bar and food, roof top pool. A bit of a distance to some of the attractions but otherwise easily accessible. Great stay.
Stayed 4 nights in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really convenient for the metro, bus and attractions. We found nice restaurants close by and found the staff to be friendly and helpful. Breakfast was really nice and we appreciated the free water in the room.
Stayed 4 nights in Jul 2023