Aerial view

Reviews of Imperium Suite Navona

Imperium Suite Navona
Vicolo della Palomba 19, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 231 out of 713 reviews" "
Rating 8 - Good. 289 out of 713 reviews" "
Rating 6 - Okay. 117 out of 713 reviews" "
Rating 4 - Poor. 48 out of 713 reviews" "
Rating 2 - Terrible. 28 out of 713 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay Imperium suite Navona. Lucia and team made the stay superb. It is a stone's throw from both the Trevi fountain and the Pantheon. As central as you can get without the noise. Delicious coffee and pastries are served each morning with a smile. I will return. Cheers, Kelly
Stayed 4 nights in Feb 2024

2/10 Terrible

Suzanne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
So the hotel it was dirty ,walking around in white socks and they got very dirty, it had been a long time since they mopped the floors.They ran out of hot water several times, some had to take cold showers. The Stubbs bathroom floor flooded. I have to say the beds were very comfortable.

10/10 Excellent

Brenda Lee, Orangeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a perfect location near so many thing's. Aron was excellent and very helpful. Breakfast was more than we expected and very good.
Stayed 2 nights in Sep 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk does not have someone on call all the time. I had a vault issue which was addressed the next morning but was not successfully addressed when I needed it...because the only dialogue could occur through WhatsApp and not in person. Anyway, the front desk gentleman that was there in the morning was very helpful. Also the Navona room is in the lobby, so it can be noisy. Room was very clean and bed comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic but good
The hotel was hard to find, I looked on trip advisor and someone kindly posted a picture of the door. The hotel was quite small and relatively quiet. I slept well, the bed was reasonably comfortable, didn’t love the big thick hard pillows but that is my personal preference! Helpful staff, though not always present but a WhatsApp number was available to contact if needed. Breakfast was unexpected but delightful of fresh coffee, croissants and bread. Location was the real winner with a short 3 minute walk to Navona
Stayed 3 nights in Aug 2023

8/10 Good

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, cozy and local to all places you want to visit. Lovely continental breakfast. All you need for a busy trip to Rome
Stayed 3 nights in Aug 2023

6/10 Okay

Milana

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a hidden gem
Stayed 2 nights in Jun 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right off of Piazza Navona... Nice clean comfortable rooms... And Lucia is the friendly morning attendant that brings a great breakfast and superb cappucino every morning with a smiling and happy face. What's not to love! Five out of five!
Stayed 3 nights in Apr 2023
Response from lucia on May 18, 2023
oh you are so nice ! impossible not smiling with people like you! hope to see you again!

2/10 Terrible

Kim Loan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safety They hide the door key under the door mat
Stayed 4 nights in Mar 2023
Response from imperium suite navona staff on Apr 27, 2023
Dear Guests, when you ask us to open the door as emergency, we were working and just temporary we put the key under the mat: but we were there working! in fact you met us along the steps ! thank you for yuour preference !

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 days in Rome
Really good location. Our AC/heat unit was problematic so with 2 days left, we were moved to another room. First room had a very strange layout, second room was better but had had a dog with its folks in that room the night before and I’m allergic. Staff was easy to work with, especially housekeeping.
Stayed 7 nights in Nov 2022
Response from imperium suite navona staff on Apr 27, 2023
thank you so much for your preference!

8/10 Good

ERNESTO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucia, the manager was awesome. Place is a little hard to find but it was centrally located to most of the attractions and wonderful local restaurants. Breakfast was served in our rooms and was of the continental style. It's worth it!
Stayed 3 nights in Jun 2022
Response from lucia on Aug 22, 2022
thank you so much for your preference and your words :D hope to see you again!

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
OK HOTEL !!!!
Lucia , Wasn’t very helpful at all. So I am not happy about that. Also .. the hotel should up a sign outside that suggests the name of the hotel. It was very difficult finding the hotel.
Stayed 1 night in Apr 2022
Response from Lucia on Apr 8, 2022
So … I answer all the night your calls, I verify your taxi at 4.30 in the night even if the reception is closed , I receive your phone calling screaming you can’t find us just because of you didn’t read the email and the messages I wrote you and I have not been helpful ! Probably you were searching for another kind of place , not a b&b but an hotel . So I suggest to read better the services before you reserve . Regarding the label , we are in a historical building and for Italian laws is not possible to put in the wall bigger than the Once there is !

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from lucia on Dec 3, 2019
thank you so much for your preference and kindness!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all locations friendly staff clean and tidy bedroom with king size bed
Stayed 3 nights in Sep 2019
Response from lucia on Sep 17, 2019
thank you so much for your kindness and your preference!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All perfect, the attention, the place and the crew was fantastic
Stayed 3 nights in Jul 2019
Response from lucia on Sep 17, 2019
thank you so much for your kindness and your preference!

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
A difficult review, I'll touch on the good and the less so good... I knew it wasn't really a "proper" hotel. Reception is only open until 3pm, except by arrangement. There is almost no central area or anywhere to sit except in your room, and no other facilities there. It's 7-8 rooms, on the first floor of a 5-6 story terraced building, on a small/narrow street that wasn't easy for our mini-bus to drop us at, and the return didn't even try. Our room was OK, but the bathroom was tiny, the shower the smallest I've ever seen, but they were functional. Our bed-sheet and duvet each had a dirty stain that I should have asked to be replaced. Breakfast was timely, but awkwardly served on a tray to the room. A near-warm coffee, juice, some funny biscuits, some nice rolls & lovely cakes & lots of jams, peanut butter etc, and 2 hard-boiled cold eggs. Yet no napkins, knife, fork, spoon, plate except what was already in the room. There was no milk for the in-room coffee/tea either. On the plus side, the a/c worked well; the staff were very friendly & helpful; the "hotel" is in a great location, with many Top 10 attractions just a 5-10 minute walk, and almost all others up to 25 mins away. For what we paid for the room (a bargain package), in *central Rome*, with "breakfast" supplied, it was good value! The bad points didn't spoil our stay, though I'm glad we stayed just 4 nights. Would I return? Probably not. Worth a stay on a first budget Rome trip though? Probably.
Stayed 4 nights in Jun 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We went as a couple meeting up with friends. This has to be the best value place I've ever stayed. The staff are lovely. The location is unbelievable. I really don't know how they can offer rooms at such fantastic rates. Thanks to the staff for a lovely stay.
Stayed 3 nights in Feb 2019
Response from lucia on Mar 5, 2019
thank you so much for your kindness!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Staff are always friendly and helpful
Stayed 7 nights in Feb 2019
Response from lucia on Feb 19, 2019
thank you!

6/10 Okay

arichana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pleased
Lift only takes one person. Everything about the place is dark and unwelcoming.
Stayed 1 night in Oct 2018

10/10 Excellent

Ryan, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel sign but great location and comfort.we walked everywhere from the coliseum to Navi a square. Even took a private car to the airport for 50 pounds
Stayed 1 night in Oct 2018
Response from lucia on Oct 10, 2018
thank you so much for your preference!

8/10 Good

Emma, Cornwall, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing all of Rome!
Clean and comfortable rooms. Plenty of restaurants and bars nearby. Great central location for exploring Rome's top sights. Staff friendly and helpful, served a croissant buffet breakfast each morning to your room. Really enjoyed our stay would stay again. Be careful of the walking street sellers in Rome in general, we were caught out where a man gave me a bunch of roses making out they were free and then expected money from my husband, a bunch of people were doing the same with bracelets they will put them on you before you realise, if you don't want to pay then put on the floor and walk away.
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked this hotel not really knowing much about it, just by finding it on travelocity. In my opinion this hotel should not even be travelocity or any travel site. for reasons as follows. It is not a real hotel building. It is only the second floor of a run-down building with other uses. It was difficult for our taxi driver to find. once in the building it was dark the lights in the hallways are always off and we had to turn on- they are on a timer and will turn off after a few minutes. The elevator is extremely small and awkward. it was easier to use the steps. Our hotel room had a bad smell, the room was dated and in need of upgrades. the bed was uncomfortable. the internet was extremely slow. it was also way to small for 3 people and no room to bring in a cot. the TV and receiver was difficult to use. We were only in the room for about 3 hours before canceling. I booked a different hotel within walking distance and moved out. The manager would not even give me refund for my 3 nights book as their policy is no refund. I would have been happy with 2 nights refund as we did use the room, bed and shower for the few hours we were there. I am Generally not one to complain. I really try to make the best of everything but this hotel was really uncomfortable overall.
Stayed 3 nights in Aug 2018

4/10 Poor

M, Oxford

Disliked: Property conditions & facilities, room comfort
Overpriced accommodation, not a hotel!
I must start by warning those who have not travelled to Rome that hotels in Rome may not be hotels at all! This is not a hotel. It is a number of en-suite rooms in an apartment, with a reception desk. I made this booking on the phone with Expedia. I explained to Expedia my requirements and this was the suggestion I received based on the customer reviews. A friend of mine stayed in a 3-star hotel within a 3-minute walk, on the same days, that cost less and was significantly better than Imperium Suite Navona. It was a proper, nice, well-designed hotel (for a lower per night price!). Imperium Suite Navona is located in two residential buildings. We entered the opposite building, which had the accommodation name - Imperium Suite Navona - on the bell, walked up and down with our suitcases in a building that was like a maze. We knocked on the doors and no one was opening. Finally, we found the door with 'Imperium Suite Navova' on the door, knocked and no one showed up. Then I opened one of the building windows and found a man in the street, asking him if he knew anything about the hotel. The men told us to go down and enter the opposite -N19 - building... The taxi that the place booked for us never arrived to pick us up from the airport. They did not even apologise for this. The rooms (we had two rooms) were very tired and unpleasant, with absolutely no daylight, dirty bedcovers, wrong sized toilet seats. I regret booking this accommodation which is very far from being a hotel.
Stayed 7 nights in Aug 2018
Response from lucia on Sep 22, 2018
Dear Guests, it is specified we are not an hotel . The address every where wrotten is vicolo della palomba 19 : and in fact here we have the reception and here we answer the bell! We also have oher rooms at the number 4, and we put the name on the bell for legal reason, but where did you find vicolo della palomba 4 as our official address? nowhere! going at the 19 , there is the bell with our name and we answer immediately!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC and location heaven
Room was big, bathroom was nice and private, and it had AC that made the room as cold as you could want! Amazing for the price! Would 100% go again.
Stayed 3 nights in Aug 2018
Response from lucia on Sep 20, 2018
thank you so much!

2/10 Terrible

ryan, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Unproffesional
The room we were given in no way was represented correctly by any pictures provided on website. The staff was extremely unprofessional and gave our room key to another guest, not an employee, to retrieve a spare bed which we were completely unaware of. Luckily we were in our room at the time but were very disturbed by their inability to see how inappropriate their actions were.
Stayed 2 nights in Jul 2018

2/10 Terrible

Emily

Disliked: Staff & service, room comfort
Not what it looks like...
I was excited about this primarily because of the location. Don't be fooled by the photos, though; it is not as nice as it looks. We walked into the building where the "late check in" protocol is a key left under the carpet. It felt unsafe due to the fact that anyone can enter the building. There were trash cans in the hall right outside of the apartment which seemed unsanitary. Upon walking in, the windows were wide open and even when closed and locked were not sealed at all. I opened the cabinets in the kitchen and saw bugs crawling across the shelves immediately. The bed was terribly uncomfortable and everything smelled musky. We only even stayed there one night because it was 2:00am and there was no other option, but we were out of there first thing in the morning. The company refused to refund us anything even though their online portrayal of this place is completely deceiving.
Stayed 5 nights in Jul 2018

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man who was working during my stay was incredibly unprofessional and rude. As soon as I arrived at 8am he refused to give me the breakfast that I had already paid for. He also said he would be in reception at a certain time so I could get my bag, but did not show up to let me in thus I was left waiting for another person staying at the hotel to come back by chance and unlock the door. I nearly missed my flight. He had a terrible attitude and rude demeanor which made my stay very unpleasant. The room was also very small and dirty.
Stayed 1 night in Jul 2018

4/10 Poor

Amy, South Yorkshire, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovation and dirty, don't stay here.
We were really disappointed with our stay at the Imperium Suite Navona. We stayed in the studio apartment which looked great on the photographs but we were very upset to find that the photos are not an accurate representation of the rooms at all. I don’t know how we would have found the hotel without Google maps and asking the restaurant owner next door where it is. It’s simply a small doorway with no signage so this needs to be looked up beforehand. On arrival the member of staff who greeted us was very nice and allowed us to store our cases in the room before 2pm while it cleaned it ready for our check-in. However when we arrived later in the day I was very upset given all of the time and money spent on the room given it was not at all like it looked on the photographs. The room was very dark, damp and dirty. The bathroom seemed to have a leaking toilet as there was always a puddle of water on the floor behind it, the shower was also very small and the shower head didn’t stay up when you got in the shower. We went to look at the kitchen and all of the cupboards need fixing and it looks very old. There’s also a room at the back where the wardrobe is and a second dining room table, but there’s no light in this section and it’s one of the darkest points in the apartment. After we’d used the shower on the first night to get ready I went to the reception to ask if it would be possible to look at any other rooms they had for us to move to, but they were full. We were offe
Stayed 3 nights in Jul 2018

10/10 Excellent

Samba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW
Amazing hotel/apartment. staff superb always able to support. location couldn't ask for better.
Stayed 2 nights in Mar 2018
Response from lucia on Aug 1, 2018
thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location Friendly staff Very basic room -similar to a private room in a hostel
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lacks adequate identification from the exterior. Also they need to fix the interior access door to the rooms. It was very difficult to open. We ended up locked out for a while and the attendant was away from the desk therefore we sat out waiting for assistance. Finally the twin bed provided was terrible it folded in half in the middle of the night while my son was in it.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in the center of the city very close to Piazza Navona but also a walking distance to the Vatican
Stayed 1 night in May 2018

10/10 Excellent

Eddie, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are as friendly as it gets. Would highly recommend. Location is excellent. Everything was within walking distance.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Return to Imperium Suite Navona
We have stayed here many times now and we like it very much and it is excellent value for money (if you don't mind not having all the usual hotel extras e.g restaurant, overnight reception, etc).. The staff are extremely helpful and friendly, the room was very comfortable (although perhaps needing a little redecoration) and the location is excellent.
Stayed 5 nights in Mar 2018
Response from lucia on Apr 27, 2018
it's always a pleasure to have you as our kind guests! thank you so much for your preference and for you nice words! hope to see you again!

6/10 Okay

Jamie, England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location location location
Bit of an off-putting entrance in the shape of a dark hallway with bins. However the hotel itself was fine. Breakfast was great, there was plenty of room, and the bed was comfy enough. Negatives we would say include the fact that our room was right next to the check in desk (Literally about 1 meter away). The jacuzzi bath we were promised in the advert turned out to be fake. The bath had the jacuzzi holes and knobs however these were not connected and were just for show. I also could not sit on the toilet properly as the wall is slanted diagonally so i couldn't fit my legs in properly... Despite this the location was incredible. Under a mile to the majority of attractions and the furthest landmark (Collosseum) was only 30 mins walk away. I would stay again for the location and breakfast. But the room could be better!
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice but noisy hotel in the heart of Baroque Rome
Nice and small hotel very close to Piazza Navona. Room a bit too small for two persons but quite ok for a single traveler. Unfortunately the air conditioner was too noisy for keeping it on during night and some pinging noise came through from outside at regular intervals during the whole night. Personnel very kind and helpful. Breakfast satisfactory
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
pros: good location, clean room, friendly staff, good service, free breakfast cons: sink and bathroom can use some renovation. bathroom door does not seal properly. Overall a good price for the location
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Imperium Suite Navona is in a fantastic location with heaps of great and affordable restaurants near by. it is within walking distance to many of the attractions. Rooms are small but very clean and nice.
Stayed 2 nights in Jul 2017

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2017
thank you so much for your preference and your kindness!

8/10 Good

Amanda, Vallejo, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place! Location could not be better!
Staff was so helpful, nice and spoke English. This is a BnB style don't expect a hotel which we loved. Not that hard to find, taxi cannot get to door easily though very small alley. Just get dropped off at piazza navona fountains and walk upward only about 3mins. Room was clean, safe, updated, stylish, smaller but perfect for a couple, big shower, has a fridge and safe, the Colleseo room was the name of ours and had the best shower ever. Bed is hard, but the blackout shades allow you to knock out asleep. Our room was only on the second floor, very save and secure building. They brought breakfast daily at 8am which for 2 of us was a lot- 4 flavored crossaints, sandwiches, toast, cookies, juice, hard boiled eggs and yogurt. I only wish it changed every few days after 2weeks we didn't want it anymore and fed the homeless with it. The room has a great espresso machine, supplied with goodies, tea and a hot water kettle too. For the price I was very happy and would stay again!
Stayed 13 nights in May 2017
Response from lucia on Jun 16, 2017
thank you so much for your kindness during all your stay! it is really a pleasure to have nice guests like you! thank you again!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location for a very bad room
Very uncomfortable. Too small for couple. Shower is tiny.

6/10 Okay

Nicola, Glasgow, Scotland

Liked: Cleanliness, staff & service
basic, but value for money worth it for location
We had the studio apartment. As others have said it can be difficult to find as its just a buzzer entrance. However, it was quirky, basic, clean etc and did everything we needed it for. The location is worth it. You are within walking distance to all main attractions and the building is tucked away down a lovely wee quaint alley. If your looking for luxury don't book. But if you want basic accommodation in an excellent location book away. I would certainly use it again. We had a wonderful time.

8/10 Good

Iral

Liked: Cleanliness, staff & service, room comfort
The hotel is located on the first floor of an old building. Service was excellent, and location could not have been better. I recommend it!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel in central location walking distance to most attractions and cafes

4/10 Poor

Leandra, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dark, damp room on the ground floor
The room was on the ground floor, with a restaurant right outside, complete with noise. The walls were damp, crawling with silverfish insects and untreated mould. The kitchen units were white laminate chip board that had a peeling veneer and old dirt still sticking. Cupboards had limited and poorly cleaned crockery. Bathroom had filthy grouting and a lime-encrusted shower head. The suite has a strange, suspended mezzanine that prevents the use of proper ceiling lights and so the room is dimly lit with side-strip lighting and low wattage spot lights stuck beneath the mezzanine. The bedstead was damaged and the mattress was of a very soft and thin camping design. Bedding consisted of a black satin-feel throw, a duvet without cover and a simple thin flat sheet. Not all plug sockets were usable and the bedside lamp broke on first use. The television only has two intermittent channels and the internet connectivity was abysmal. The front door required 'a trick' to open which came in the form of one of us needing to essentially swing of the door to pull it tightly closed enough in its frame while the other jiggled the already bending key in its lock until it opened. One night the door failed to open and whilst the staff attended to us within half an hour, it is hardly ideal to be locked out of your room! I travel very frequently to Rome and other places for work and this was one of the poorest accommodations in which I have stayed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
We just stayed here for a week, best location. Everything to see in perfect walking distance. This hotel has 6 rooms, small and clean. Breakfast was served everyday to your room which was boiled eggs, croissants, fresh baked bread, jams, yogurt and orange juice. Coffee and tea were in the room at all times. Piazza Navona was about a block or two away. We only used the room at night as we wanted to be out in Rome as much as possible. If your looking for a spectacular view and spend time there this may not be the place for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice clean hotel, close to a great deal of sites. They mean it when they say call if you are going to be late for check in, after 9 P.M. Call so you can get everything, keys, set up before hand. They staff was very helpful, easily understood, and very pleasant.

10/10 Excellent

john & sharon , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual Rome trip
Been to Rome many times and stayed in many hotels but this one was one of the best, lovely staff, great room, quiet and nice breakfast. Read a couple of reviews moaning about it being difficult to find but find that hard to understand, with all the ways of navigating these days that's simply bad planning! The hotel is literally seconds away from the Piazza and lots of shops and things to see and do, ideal for the Vatican etc. Definitely going back, most likely in June as we liked it so much, well done.

8/10 Good

Michelle, UK

Liked: Cleanliness, staff & service, room comfort
Fantastic location
When we arrived at night the bus could not get down the cobblestone roads so dropped us off on the main road. We then had to find our way through a maze of alleyways in darkness until a lovely lady pointed at a green door which was our hotel. When the door opened we entered a pitch black corridor and went up the stairs to reception. We stayed in the superior room attached to the reception and could hear everything -although after full days exploring Rome sleep was not an issue! The location was fantastic and we were able to walk to all the points of interest. The breakfast was ok and arrived at the time we requested every morning. Hotel staff couldn't do enough to help.