Superior Double Room, Balcony (City center transfer included) | City view
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Reviews of Hotel Pineta Palace

4 out of 5
Hotel Pineta Palace
Via San Lino Papa 35, Rome, Rome

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 206 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with family and small children
Liked: Cleanliness
Stay was pleasant but the room didn't look like what was shown on the ad.
Stayed 3 nights in Oct 2023
Response from m on Nov 8, 2023
Dear Thomas,thank you for sharing your opinion.We have several kind of rooms, and it is quite impossible to show every single room.We are happy that you find your stay pleasant and we hope we can welcome you again in the near futureMichele ChiavassaGuest Relations Officer

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

2/10 Terrible

DR LUIS A

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Many years ago must have been an excellent hotel. No maintenance to the old infrastructure
Stayed 3 nights in Oct 2022

10/10 Excellent

Ogün

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist empfehlenswert
Stayed 1 night in Aug 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service and clean hotel
Stayed 1 night in Nov 2021
Response from Fabiola on Nov 22, 2021
Thank you for your feedback!

8/10 Good

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Front Office on Aug 23, 2021
Grazie per la Sua Recensione e speriamo di riaverla come nostro ospite quanto prima. Cordiali saluti

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Sami

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fary pad serves and food ary so poor and the staff they are not friendly
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Not up to a 4* standard one can expect. Restaurant facilities is poor.
Stayed 5 nights in Dec 2019

10/10 Excellent

Tania, Manhattan Beach CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful vacation at Pineta Palace Hotel. I will recommend to all my friends and family. Amazing breakfast .
Stayed 24 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It was very basic not at all what it looked like room wise in the brouchure. Economy room was not good hard bed and no coffee or tea making available . The best part of the hotel was the bar including the bar manager . One girl on reception was very helpful . I wouldt stay there again but mainly because of the room we had
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff is knowledgeable, the food was great.
Stayed 10 nights in Aug 2019

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

2/10 Terrible

Avigdor

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you want to hear everything what is going on room next door hotel is perfect, from sex that couples have to people wounding around at 2am .
Stayed 4 nights in Sep 2019

8/10 Good

m n

Liked: Property conditions & facilities
5/10 hotel/room for me.
Hotel: no 1 day ticket available in the hotel. They have only 1 ride ticket, hence we walked down to the shop which is 5 mins walk. This is near to a park that on our stay was busy there were kids afternoon play with sounds. I woke up with the loud noise and sound of a loud microphone! I went to the reception and asked what time the event will finish, i was told 8 pm and that was 4:30 pm😢 >we went out since there in no point of staying to take a rest. We came home around 10:30 pm and there were still the loud noise. Room: insulation is no good! Bed : not so comfortable Toilet: beautiful but was not cleaned on our second day. Lounge : is bare. No characteristic at all. U will not choose to stay and have a chat with friends. Not welcoming i should say. Bar: cappuccino was not nice, it does not taste italian coffee at all. The area is not beautiful to chat with friends.very plain . There was a stand with cakes that looks from yesterday. Reception: receptionist were not welcoming😏 Breakfast room: they have varieties. The cooked scrambled egg was the highlights of our 4 day stay and we look forward everyday😍. The egg was cooked well and enough saltiness. The cakes seemed home made cake which we enjoyed😋. The pastries taste from yesterdays leftover😞. Not a breakfast we had compared to other hotel we've been as 4* category. Garden: lack of flowers and not so lively🙃 Overall: if u need a place to spend the night , this is fine. If u are small brekky eater this s ok.
Stayed 3 nights in Sep 2019

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
It's not in hotel row where tourists are expected to stay, this hotel stands alone among apartments and small storefronts. We were able to get a suite for the one night. The view was nice, good sunrise vantage point. Refrigerator, coffee maker, hose for shower. Breakfast was nice: eggs, bacon, cold cuts, cheese, breads, pastries. Coffee was good, I did not have bad coffee in Italy. There are restaurants close by if you don't want the hotel food: Gli sfrontati BIS pizza is really thin crust. Taverna Sacchetti has nice home-made food where locals go. Good walking distance. There is a bar in the hotel for drinks, coffee, pastry, you can choose to eat inside or the patio outside among different apartment dwellings. There is parking downstairs, felt secure. You can purchase bus tickets from lobby to take bus near Vatican #46 or #49 gets you pretty close. It's located close enough to the freeway on the west side of Rome so you can get to the airport without too much hassle. The staff is nice and helpful.
Stayed 1 night in Sep 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel rubbish location
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,comfortable,guiet,Professional Courteous staff .
Stayed 5 nights in Sep 2019

8/10 Good

Concettina Rosalia

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2019

6/10 Okay

Hiten

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We were given a lovely room but had to evacuate it due to water leak. Compared to NH hotels the breakfast had very limited choice and not well thought of
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful and kind, and everything was clean and taken care of.
Stayed 8 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
I do not like the quality of the properti is not a hotel for 4 stars
Stayed 2 nights in Jul 2019

10/10 Excellent

orazio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and experience
Stayed 1 night in Jul 2019

4/10 Poor

kamrul

Disliked: Staff & service, property conditions & facilities
Front desk female was garbage,bad attitude.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air conditioning Staff were helpful Building is old Average breakfast
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The staff should smile and be friendly to clients the only staff who were smilling are the cleaning staff. Make sure you let them know you need ONE DOUBLE BED, and not two attached single beds so you will be able to sleep at night.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This place was not what we expected. Area of the hotel was filthy, garbage all over the roads. And it was not walking distance to anything. We were expecting closer to the downtown core near the Vatican area. We got what we paid for. But other then that the staff was great, very friendly.
Stayed 3 nights in Jul 2019

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor room conditions very different that website pictures.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
People who work there are very rude! It was very hard to communicate with stuff because they don’t speak. English.
Stayed 8 nights in Jul 2019

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, room comfort
Nice hotel but in the residential area..have to take bus but not frequent to go to bus station. Breakfast was excellent & staff was very friendly & helpful. Overall we were happy with our stays.
Stayed 3 nights in Jun 2019

10/10 Excellent

RR

Travelled with family
They turn off the A/C in a certain time for 2-3 hours which makes bery uncomfortable especially in upper 90oF temperature.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very basic Property requires a refurbishment from top to bottom
Stayed 2 nights in Jun 2019

8/10 Good

Nila

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
I did not like anything about that hotel. Location is horrible, the service in not great. One of the front desk women should be replaced. It is definitely a zero rating hotel. Expedia needs to do a much been job in listing and rating hotels.
Stayed 1 night in May 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosss!
Checked out right away after seeing the room. This is not 4 star. The room is dated, the bed is old and just sitting on it was super uncomfortable. This is a seedy motel 6/super 8 type of hotel. You get what you pay for.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked that Breakfast was included. I didn’t like the bathroom, the sink is too close to the toilet. A/C was not available to be turned on. Far from the city center.
Stayed 4 nights in May 2019

2/10 Terrible

Raul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are dirty, bathrooms are horrible and smelly. I do not recommend this hotel to anybody. They advertise the property as a four star hotel, but the place does not even deserve one star. Horrific place. Need my money back!
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel location is a good 20 minutes from city center. Taking a bus into city also takes longer due dustance and traffic. Hotel ammenities : sparse. Didnt think staff were friendy at all just doing their jobs. Bed was not comfortable. Walls were thin so hearing other guests all the time was an issue. Couldnt sleep first night because of this: undesirable noises from others.
Stayed 6 nights in Apr 2019

8/10 Good

Mr Abid Al-Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019