Ratings based on 1,087 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from pa

nice and cute. loved it

Posted 11-Dec-2017
Pros: everyone was nice and helpful.
Cons: n/a
Location: it's a little away from the train station, other than that everything is fine.
no problems whatsoever. great place. everyone was nice and helped us with whatever we needed.
2 out of 5
by ian

See Rome and Die....of disappointment

Posted 30-Jun-2017 on Hotels
A big big disappointment. Local area was questionable, especially at night. Classed as a 4 star hotel - no chance. A 2 star at best. Poor furnishings and fittings. No toilet seat. leaking toilet Bed (SINGLES !) Not long enough for me. Would never stay here again
3 out of 5
by A verified traveller

Great staff; a mixed-bag of rooms; weird art

Posted 3-Jun-2017 on Hotels
Before I start this review I want to say that the staff - everyone of them - was great. They worked very hard to solve problems and make sure I was satisfied. I was very disappointed with the first room I was assigned (noisy and the air conditioning didn't work). No other room was available except a tiny room obviously set aside for starving students (no bedspread or blankets and so tiny I couldn't open my suitcase). But the A/C worked and I accepted it for one night. The third room was much better (quieter with working A/C). The art work in all the rooms was strange and I had to hide the paintings in the closet because I found them a bit disturbing.
5 out of 5
by Cynthia

Character hotel located close to the train station

Posted 29-Mar-2017 on Hotels
Excellent overall experience.
4 out of 5
by A verified traveller

Posted 27-Feb-2017 on Hotels
The air conditioner is really noisy, we have to shut it down for sleeping. It was winter but were lucky that the weather was not really really cold.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value for money accommodation

Posted 21-Feb-2017
The hotel was close to metro and tram links to take you into the heart of Rome. No complaints about the hotel and the staff were excellent. One thing to know separate from the hotel.. The surrounding area isn't the nicest to walk through. Lots of homeless people and graffiti.
4 out of 5
Recommended
for Everyone
by A verified traveller from d

It was a lovely hotel and the staff was excellent

Posted 10-Feb-2017
Lovely hotel excellent staff breakfast was nice.The down side was no kettle in the room basic toiletries. And they need to start hoovering under the beds
4 out of 5
by A verified traveller

Great hotel

Posted 20-Nov-2016 on Hotels
This is a great hotel. The staff are lovely. The decor is charming and unique. Clean and well looked after. We had a big quiet and comfortable room. Breakfast was great. Really lovely place. The area is not central and far from attractions but we were fine with using public transport and it was worth it as it was good value for what we paid.
3 out of 5
by A verified traveller from England

Disappointing Stay

Posted 18-Nov-2016
I'll cut right to the chase. The walls are thin and you can hear every single noise coming from the hallway and the rooms sharing a wall with you. Every time someone else flushed their toilet, I thought someone was in my bathroom using mine. The windows leaked and are also very thin, which is a shame given the hotel's location on a busy and loud street. Breakfast was nice, the staff was friendly, and the price was reasonable, but there were too many issues that outweighed those positives unfortunately.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel, convenient location, excellent staff

Posted 14-Nov-2016
Lovely hotel, useful location, room nice and comfortable. staff were really really helpful! We were trying to book restaurants on the phone but the language barrier made it difficult so they kindly did it for us. Breakfast was also lovely. Would recommend