Garden

Reviews of Hotel Emona Aquaeductus

4 out of 5
Hotel Emona Aquaeductus
Via Statilia 23/A, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 1001 reviews" "
Rating 8 - Good. 492 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
We only spent one night here. Hotel Staff was extremely helpful and gave great recommendations for dinner and called us a taxi the morning we were leaving. The room was small but clean and comfortable. The breakfast (cost 10 Euros each) was totally worth it and really good: coffee, meats, cheeses, eggs, pastries, Nutella, juice, etc. Hotel has a nice courtyard area perfect for enjoying some vino after dinner. There is a grocery store a few blocks away. Lots of options for dinner a short walk away. While the area outside the hotel wasn’t great, the hotel was perfect and felt safe. It’s about a 20 minute walk to the Colosseum.
Stayed 1 night in Sep 2023

4/10 Poor

Justin

Travelled with partner
Disliked: Property conditions & facilities
Tourism tax was asked to pay in cash, not card. Not notified about that ahead of time. AC was not working properly and when asked, was not addressed. It was way too humid in our area to enjoy, I would not classify this hotel as "4" stars, more like 2 or maximum 3 stars. Would not come back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the property is rather small and the rooms a little tight for space, everything was clean and comfortable, and a great value for the price. Vladdy and the rest of the staff were welcoming and helpful with friendliness and great customer service. Location was also good for sight-seeing and accessibility to attractions. Morning breakfast was perfect for the price.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Front desk staff was extremely friendly and helpful, and the €10 breakfast was delightful. Shout out to Mike, who helped make our stay extra special!
Stayed 3 nights in Aug 2023

10/10 Excellent

Patricia, Squamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect check in!
Stayed 2 nights in May 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Rome
This hotel was perfect! Very quaint, beds were super comfortable, breakfast was amazing, and the staff was great!! If you expect a large hotel room in Europe, that is not their style. I have been many places in Europe and it does not happen, so the size of the room did not bother me at all. Also, the location was perfect! Right in the center of the main sites and walking distance to markets and amazing restaurants!!
Small double room
Outside of hotel
Stayed 2 nights in Apr 2023

8/10 Good

Ruben Diaz Velasco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, friendly staff, good breakfast, and convenient location. Room was too small, had some problems with the electricity, bathroom was old
Stayed 4 nights in Mar 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a quaint boutique hotel and all the staff are extremely helpful and polite
Stayed 5 nights in Mar 2023

8/10 Good

Chevere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, scooters are in front of the building, and it is a quick walk to the train station.
Stayed 3 nights in Feb 2023

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness
Clean, good breakfast but not in a convenient location.
Stayed 2 nights in Oct 2022

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff bent over backwards to be sure their accessible room was up to par...and it was except the shower was a little difficult to transfer into from the wheelchair but we managed. Removing the glass enclosure and installing a curtain would make it easier. A toilet seat on the bidet/toilet would make it easier for those who cannot squat. Being that it is an old building (but very charming) the one elevator is quite small. It took some creative manhandling to get my wife's small power chair in but we managed. Aside from the items listed above, this hotel is very charming, it's staff very helpful. If you have minor mobility issues, you can use this hotel, otherwise you'd need a more modern building. We walked to most of our sight seeing destinations and found that most of the streets in Rome do not have curb cuts and sidewalks need repair.
Stayed 2 nights in Oct 2022

4/10 Poor

Chloe

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Lucia

Travelled with family
Liked: Staff & service
The room we got was standard, nothing to rave about just clean and suitable, a bit small for 2 people. We didn’t stay in the room for very long other than sleep, showers and storing our baggage for a couple of days. The area was convenient, near restaurants and transportation and walkable to The Colloseum. The staff was friendly, and the courtyard was lovely.
Stayed 2 nights in Jul 2022

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service
A so-so stay
Hotel is average. There is AC but don't expect the great thing. TV in the room was faulty, sound was on and off. Hotel has potential to be better. They do have great staff.
Stayed 3 nights in May 2022

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay here again.
The hotel is very cleverly photographed. But in reality, is a run-down BnB with minuscule rooms. We booked the "romantic view of the aqueducts" room and it was like staying in a closet. Also the entire are around the hotel is covered in graffiti. Didn't exactly feel safe.
Stayed 2 nights in May 2022

10/10 Excellent

William

Stayed 1 night in May 2022

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent Customer Service
Stayed 1 night in Dec 2021

8/10 Good

KAREN, St.Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, friendly and very helpful. Room was nice with a small balcony but very very small. Clean, breakfast was lovely with breads, and fruit served in the outdoor garden.
Stayed 3 nights in Sep 2021

6/10 Okay

Dawn Amanda

Liked: Cleanliness, staff & service
Lovely staff & garden but shabby bedroom :-(
Lovely staff and gorgeous outside space for breakfast etc… But the room I was in was in pretty poor shape, very tired, small, noisy, the air-conditioning had been turned off so it was boiling hot, it all just felt very underwhelming!
Stayed 1 night in Oct 2021
Response from Hotel Emona Aquaeductus on Oct 17, 2021
Hello there Amanda, Thank you for your review, we do have bigger rooms and even suits. As per your reservation, your room was a Double/Twin Standard. We do know you needed a double bed not twin and we apologize for not being able to provide you with your request.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Nice stay, too warm
Nice classic hotel .. but the AC is not good at all.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bunk
Another 3 star claiming to be 4 star. In a shady part of town and the staff will agree. Lock your stuff up if you wanna keep it. Rooms have terrible AC. Breakfast is bunk. Beds and pillows are so uncomfortable. I can say that the staff are excellent. That’s it.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Emona Aquaeductus was an oasis in the busy eternal city of Roma! you are welcomed by beautiful garden with water fountains and comfortable chairs. Nero the hotel Cat is a great addition to the hotel and gardens. All Emona staff where very friendly and keen to make sure our stay was perfect. We upgraded to a superior room with a balcony and rain shower. Well worth the small upgrade charge. We where given lots of restaurant suggestions which all where as expected/promised. Fantastic food!! The rooms had air conditioning, functioning windows, very clean and we felt very secure. Nice room amenities too. The breakfast each morning was fresh and plentiful. Fresh fruit, cheeses, meats and pastries galore. The coffee was great. The hotel is very close (5 minute walk) to public transportation including buses, trams and the Roma Metro. local convenience stores and a fantastic bakery very close to the hotel. This is the hotel we would stay at again when travelling to Rome. It's funky and eclectic decor and furniture made the Emona Aquaeductus stand out in the best way possible.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property, a little haven in the heart of Rome. The staff were lovely too
Stayed 1 night in Aug 2019
Response from Maria on Sep 2, 2019
Dear guest, we very pleased while reading Your comments and are glad to share them with our team,to incourage them to contnue to dedicate their best efforts in supporting our guests' vacations .Happy to host You again in Rome.

10/10 Excellent

Catherine, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful front desk, comfy bed. Hotel cat (Nero) is adorable!
Stayed 4 nights in Aug 2019
Response from Maria on Sep 3, 2019
Dear Catherine, glad to hear that also You are Nero's friend.We all love him.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Shower is huge, great location, staff was very kind, bed it comfy. This hotel is exactly what anyone needs before/ after a long flight.
Stayed 4 nights in Jun 2019
Response from maria on Jul 30, 2019
You make us happy. All the efforts....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring Rome, several tram line only minutes from the hotel (Piazza di Porta Maggiore), and several excellent restaurants close by.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and service. Breakfast was good and good value. Room was cleaned regularly. I did not like that my room had no curtains or blinds as the sun came in at dawn and lit up the room. The room faced a fairly busy street with significant traffic noise so I kept doors to balcony closed.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed! Don’t waste money
Extremely unhygienic room, uncomfortable bed, same breakfast every day. Found hair in bed linen as well as bath linen. No facilities in the room. Very bad experinece. Could not even find a cab aa it’s not around the main roads. Would not recommend at all
Stayed 3 nights in Sep 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Mirmahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but not 4-star
Great Hotel in a great place but it is not a 4-star hotel
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

keith, United Kingdom

Liked: Cleanliness, staff & service
Nice hotel but lacks some amenities
The room was basic but clean and good enough as a base but not one to spend a lot of time in. Though there’s a breakfast service in the hotel, there is no restaurant in the hotel so other meals require eating out. The breakfast was pretty good. The Wi-Fi /internet connection in our room (second floor) was patchy on numerous devices. Third floor internet was seemingly better. Wi-Fi security was based on WPA so not really secure. Couldn’t recommend for business use for this reason Staff were in general very helpful and pleasant. Approx 10 mins walk to nearest subway/bus stop. In summary not a bad base for a few days sightseeing but not for business travel.
Stayed 4 nights in Apr 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean hotel with lovely staff. The room was ok but definitely not 4 star. The walk from Termini was through some less desirable parts of town. Breakfast finishes at 09:30 sharp! On Sunday whether you have finished or not. However overall it was a nice place to stay
Stayed 4 nights in Jan 2018

8/10 Good

pappu, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cute. loved it
no problems whatsoever. great place. everyone was nice and helped us with whatever we needed.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not a 4-star hotel
The room given to me was a decent size but the AC was not working. I asked to change rooms but wasn't given the option to do so. Instead I was given a fan to use which was in such a poor condition that it would fall in the middle of the night. And then I was blamed for their maid breaking one of the lamps (I did not let them blame me for it and hence was not asked to pay for it). This 4-star advertised hotel was a max of a 2-star.
Stayed 4 nights in Oct 2017

8/10 Good

Igor, Croatia

Liked: Staff & service
Old hotel, not in the best part of town.
Old hotel, with nice garden, relativly big rooms, but with old furniture, and catastrofic bathroom ( shover is on the floor , with the curtain, and toillet is witouth cover... Breakfast was modest, but ok.
Stayed 1 night in Sep 2017

6/10 Okay

Anon, UK

Liked: Cleanliness
Nice interesting hotel but would not rate it at 4*
The hotel is quirky and interesting in decor - creates a nice atmosphere. Room was very clean and cleaning staff did a very good job each morning. Staff on the desk were efficient and pleasant but not particularly warm or welcoming. It is not luxurious and for some may be a disappointment but it is perfectly adequate. Superior room was not particularly large and lacked some basics - not much space to put clothes (no drawers) and was surprised there was no kettle/tea or coffee making facility in the rooms. No hot water one morning which meant showering in cold water. Breakfast was fine - the usual bread, cold meats/cheese, cereal - and available from 7-10 which should cater for most people's needs. There were some bacon, egg on offer but was not good. Hotel is located in an area not too far from the city centre and sights. I wouldn't term it the nicest area but it did not feel unsafe at any time. Manzoni Metro stop about 10 minute walk away (this is about 4 stops from centre of Rome and many of the sights) and a range of trams/buses very nearby - most of which went into Termini station which is 4 stops away.
Stayed 4 nights in Oct 2017

4/10 Poor

ian

Disliked: Property conditions & facilities, room comfort
See Rome and Die....of disappointment
A big big disappointment. Local area was questionable, especially at night. Classed as a 4 star hotel - no chance. A 2 star at best. Poor furnishings and fittings. No toilet seat. leaking toilet Bed (SINGLES !) Not long enough for me. Would never stay here again
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great staff; a mixed-bag of rooms; weird art
Before I start this review I want to say that the staff - everyone of them - was great. They worked very hard to solve problems and make sure I was satisfied. I was very disappointed with the first room I was assigned (noisy and the air conditioning didn't work). No other room was available except a tiny room obviously set aside for starving students (no bedspread or blankets and so tiny I couldn't open my suitcase). But the A/C worked and I accepted it for one night. The third room was much better (quieter with working A/C). The art work in all the rooms was strange and I had to hide the paintings in the closet because I found them a bit disturbing.
Stayed 4 nights in May 2017

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character hotel located close to the train station
Excellent overall experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner is really noisy, we have to shut it down for sleeping. It was winter but were lucky that the weather was not really really cold.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money accommodation
The hotel was close to metro and tram links to take you into the heart of Rome. No complaints about the hotel and the staff were excellent. One thing to know separate from the hotel.. The surrounding area isn't the nicest to walk through. Lots of homeless people and graffiti.

8/10 Good

pat, d

Liked: Staff & service, property conditions & facilities, room comfort
It was a lovely hotel and the staff was excellent
Lovely hotel excellent staff breakfast was nice.The down side was no kettle in the room basic toiletries. And they need to start hoovering under the beds