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Reviews of Hotel 53 Cinquantatre

3 out of 5
Hotel 53 Cinquantatre
Via di San Basilio 53, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 566 reviews" "
Rating 8 - Good. 276 out of 566 reviews" "
Rating 6 - Okay. 116 out of 566 reviews" "
Rating 4 - Poor. 26 out of 566 reviews" "
Rating 2 - Terrible. 17 out of 566 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jacquelynne

Liked: Property conditions & facilities
Lovely hotel, great location. Staff is very friendly and helpful. Will stay there again.
Stayed 2 nights in Oct 2023

8/10 Good

Julie

Stayed 1 night in Jun 2023

8/10 Good

Grete

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the hotel are very nice. The location is near all the popular sites in Roma but the hotel is on a busy street. The rooms are cute but dated.
Stayed 1 night in Sep 2022

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Jul 2022
Response from Hugo on Jul 28, 2022
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Stephanie

Stayed 1 night in Jul 2022
Response from Hugo on Jul 28, 2022
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great location, will be happy to stay there again :-)
Stayed 3 nights in Jun 2022
Response from Hugo on Jul 28, 2022
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Marius

Liked: Staff & service, property conditions & facilities, room comfort
Great stay in rome
A great hotel in rome. During our visit a lot of renovations was being performed. It alsi looked that some renovations had been going on in our room before we came that was not cleaned up.
Stayed 2 nights in Feb 2020
Response from Hugo on Feb 27, 2020
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

2/10 Terrible

Fred

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The rooms are disgusting! The wood floors are worn and stained.The blankets we had on two twin size beds were mismatched old worn wool and very itchy.The T.V was literally the size of a shoe box and stuck in the corner of the room. The key to the room did not work had to have the attendant let us in and they promised they would fix it but never did.The unfortunate truth is that this hotel is actually located in a very central and nice location in Rome. It is obvious that is a mom and pop operation that has been operating for may decades and the best days of this facility are definitely behind it. It would be an ideal place if it was totally renovated .For now, I would not stay here.I sincerely hope this review is not censored because most of the reviews I saw for this hotel had positive things to say about which leads me to believe they are most likely fake review.
Stayed 7 nights in Dec 2019
Response from Hugo on Jan 10, 2020
Dear customer, first of all we are to inform you that the reviews on this channel can only be done by customers by entering their booking number and everything. In any way We would like to thank you for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities. We have taken note of your dissatisfaction and we assure you that for your next stay you will find everything renewed, we invite you to follow us on our channels and check our promise

8/10 Good

Claudia

Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2019
Response from Hugo on Jan 10, 2020
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Hugo on Dec 29, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great location!
The hotel has a great service/value for the price, fantastic location! Close to everything, The staff are very nice (Luca and Hugo at the front desk are so very helpful and kind) My first time there and I loved my room I’m going back for sure!
Stayed 2 nights in Nov 2019
Response from Hugo on Nov 14, 2019
Mr Eduardo, thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Hugo on Oct 8, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Loved this stay! Travelled as a couple visiting Rome for the first time, this hotel is a great location - around a 5/10 minute walk to Trevi Fountain and the Spanish Steps. Our standard double room was very roomy, had its own little sitting area and dressing table and a lovely terrace with table and chairs. Bed really comfy, air con worked perfect. We stayed on first floor room 101 and heard little to no noise from other guests throughout our stay. Hotel is small and friendly, can’t comment on breakfast as we never made it - downside for us as we thought 9.30am was a little early for breakfast to finish. Housekeeping came in each day and made a good job, only one thing I thought could improve on cleanliness - the glass shower door was quite dirty. Also hotel not very well sign posted - single glass door with the hotel name on it that’s it we walked past it a few times without even realising however it’s easy to find using google maps and in a quiet street. Overall great hotel would 100% recommend
Stayed 3 nights in Sep 2019
Response from Hugo on Oct 4, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Hugo on Sep 20, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Breanne

Liked: Cleanliness, staff & service
Good location
Good location, close to the hot spots but far enough away that you can have some space. Economy room was smaller than some others we’ve stayed at, and air conditioning was a portable unit that required a hose to go out the balcony door, so it let in any noise from traffic outside unfortunately
Stayed 3 nights in Aug 2019
Response from Hugo on Sep 15, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities. We apologize for the inconvenience created due to air conditioning. We assure you that for your next trip everything will be solved. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Lux on Aug 27, 2019
Thanks a lot

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I liked the location, the staff I disliked the cleaning condition, the old furniture, the room in fitting floor
Stayed 2 nights in Jul 2019
Response from Hugo on Jul 11, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities. We have taken note of your dissatisfaction and assure you that we will take action on this. In any case, we ask you, in future occasions, to communicate the disservice at the reception. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019
Response from Hugo on Apr 15, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel with friendly staff
Good value for money, comfortable bed, clean room, and awesome location (5-10 mins from the Trevi Fountain!), lots of shops, restaurants and bars nearby too. The staff were very helpful, recommending affordable (and authentic) places to eat/drink. We even had a little balcony! Also only about a 15 minute walk from Termini Station!
Stayed 3 nights in Mar 2019
Response from Luca on Mar 30, 2019
Great,That very pleasant for us.We hope always to do our best. Grazie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2019
Response from Hugo on Apr 1, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2019
Response from Hugo on Apr 1, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Really well placed for buses and Metro.(Barberini) Staff helpful and friendly Simple and straightforward.
Stayed 6 nights in Feb 2019
Response from Luca on Mar 30, 2019
Dear guest thanks for your nice reply. We were very happy to have you as guest and we hope to see you here for other vactions.

10/10 Excellent

Mary, Pembrokeshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location, lovely breakfast. Only downside was no lounge/bar to relax in but minor issue.
Stayed 5 nights in Feb 2019
Response from Hugo on Feb 15, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

6/10 Okay

Cyn, NYC

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Location was good and if you’re on a budget it is a good stay. My room was big, bed was not too comfy and the blankets need to be updated. The walls are paper thin, you can hear everything in everyone else rooms. This was one of the biggest downfalls for my stay. The exhaust system has to be cleaned as well, every time I went to turn on the heat or bathroom fan it either smelt like mold or a dirty bathroom. Because of this reason I froze most of the time. Again, it is budget friendly. You just have to pick and choose what you can and can’t compromise with.
Stayed 2 nights in Feb 2019
Response from Hugo on Feb 10, 2019
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities. We have taken note of your dissatisfaction and assure you that we will take action on this. In any case, we ask you, in future occasions, to communicate the disservice at the reception. we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Rome I always stay here. Friendly service, nice free breakfast, and wonderful location.
Stayed 8 nights in Nov 2018
Response from Hugo on Dec 3, 2018
Dear Claudia, We are and we will be happy to welcome you always! You're like one of the house

8/10 Good

Joe, New York

Liked: Cleanliness, staff & service
The hotel location is close to shopping centers and the metro subway is within short walking distance,the staff are very nice people .Breakfast is standard, not a lot of varieties but good for the price.The hotel is very good for a budget stay in the central part of Rome.
Stayed 4 nights in Nov 2018
Response from Hugo on Nov 22, 2018
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

James

Summer stay in Rome
The hotel was in a good spot close to local metro and buses to get around the city. The room was good with a good bathroom and air conditioning which was much needed in the Rome summer heat. Includes breakfast which was served at the top of the hotel. Receptionists were really helpful and gave us some good advice on restaurants etc.
Stayed 3 nights in Aug 2018
Response from Hugo on Sep 2, 2018
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

J&J, Buffalo, Ny

Liked: Cleanliness, property conditions & facilities, room comfort
Nice boutique hotel close to metro station and some of the major tourist sites.
Stayed 6 nights in Aug 2018
Response from Hugo on Aug 26, 2018
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

8/10 Good

TedBog, Maidstone

Liked: Cleanliness, staff & service, room comfort
Excellent 3* hotel in good location
Stayed here for 4 nights for Rome city break 4-8 June. Excellent location close to Spanish Steps & Trevi fountain. Metro station at bottom of road (very easy to use!).Hotel staff super friendly & helpful. Continental breakfast (bread, cheese, ham, cereals, cakes & pastries + coffee & tea choices) on pretty roof terrace. Our room was basic 3* but was immaculate & had aircon, safe & mini fridge plus comfy beds Shower head in urgent need of descaling and stairway could do with a lick of paint but these are only negatives. Please note however the lift, though modern, is teeny (2'6" x 2'6"!) Enjoyed our stay here and would recommend this 3* hotel.
Stayed 4 nights in Jun 2018
Response from Hugo on Jun 18, 2018
Thank you so much for staying with us and for you kind review, We appreciate your valuable feedback on our rooms and amenities.We are sure that this review will help our next guests. we are looking forward to welcoming you on your next stay with us.

6/10 Okay

Joyce

Liked: Staff & service
Disliked: Cleanliness
Hotel was Just ok. Staff very friendly and helpful. Location a plus.
Stayed 4 nights in May 2018
Response from Hugo on Jun 7, 2018
Thank you for staying with us and for your kind review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Rome
The staff was wonderful and let us set our bags in a waiting area, since we arrived before check in! So kind and we enjoyed our view from the balcony!
Stayed 1 night in Apr 2018
Response from Hugo on Apr 13, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2017
Thank you so much for the feedback, We are sure that you review will help our next guests

6/10 Okay

Aremi

Liked: Staff & service
Hotel is very central to everything
Great little hotel. Staff was friendly and even let us check in early and hold our bags at the end of our stay after check out until our flight left. This hotel is central to restaurants and sights like the Trevi fountain. It's bare bones so don't expect luxury but it has the necessities and what you need for a pleasant stay in Rome.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was my second time at this hotel 2 minute walk to the metro and right off the via venito
Stayed 5 nights in May 2017

8/10 Good

chris, sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel within a great location for bars, restaraunts and sightseeing. The rooms are clean and decent enough and the breakfast on the terrace was nice to.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Generally ok, but not as nice as the pictures.
Staff was friendly, the location was convenient and the room was generally in good condition (though the walls were thin, there were some long hairs left in the bed when we arrived, and the towel warmer was not working). Also, I'm convinced they either gave us the wrong room, or the pictures/description are misleading. We paid for a Standard Double and it didn't match the nice rooms shown. I don't see how it sleeps 3 - I think we got the "economy" instead.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip good hotel

10/10 Excellent

Rory, South Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, quiet and great location.
All major sites are walkable within 30 minutes. Rooms are clean, hotel is quiet and serves great coffee at breakfast.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Change the photo
Nothing like the picture shown. The hotel staff was fine but the room wasn't very clean, old and so, so so small. very questionable bedspread.

8/10 Good

M, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sightseeing in Rome.
Hotel was really easy to find and we had no trouble finding our way from the airport. Just 2 stops from Termini and a few minutes from Barberini metro. We felt it was a very safe area with some nice bars and restaurants, also very close to the Trevi Fountain. It was also great being so close to the metro stop which made it easy to get to the Vatican and Colosseum. The hotel itself is quaint and old fashioned. The room was a good size and the bed was comfy, and the bathroom was good. Only negatives were that the room got very cold sometimes during late afternoon and the night, and the coffee at breakfast was a bit disappointing on some days. The breakfast was pretty standard - bread, eggs, pastries, and cakes - but we enjoyed it. Shame about the tepid coffee though! Also the lift broke on our last day so we had to walk up to the 4th floor.
Response from Luca Bottari.Head Office Hotel Cinquantatre on Dec 21, 2016
Dear-Thanks for your feedback. Our stuff is prepared to give the best service we could offer-. The cold temperature maybe was just a lack of information for our heat system. Our system of heat can be controled directly from the guest with private system. I m sorry for the elevator,it was just a client that push not properly the door.After few miutes it was fixed.We hope to have you back as nice guest to show our new rooms.Thanks

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Response from General Manager on Dec 21, 2016
Dear Guest,we would do our best to improve the service to get a right feedback.Thanksfot the Help

10/10 Excellent

scott d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything you want in a boutique hotel experience
Response from General Manager on Dec 23, 2016
DEar Guest,thanks for your feedback.We wait for you in the nest spring time. Best Regards

10/10 Excellent

Abdelillah, virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcoming staff, nice room!
Upon arrival to the hotel, my wife and I were greeted by HUGO, a very nice and professional gentleman!! HUGO exceeded our expectations! Not only he had the patience to help us book our room, he also offered options to make our stay more comfortable! Because of Hugo, my wife and I will make this hotel our home to stay at every time we visit Roma!:-) Thank you Hugo!!
Response from Luca Bottari on Jan 18, 2017
Dear Guest,Thanks for your reply. We always try to give our best efforts to satisfy the client during the nights in Hotel 53-

8/10 Good

Phil, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed a single night, good proximity to train and all rome attractions. quiet location
Response from General Manager on Jan 18, 2017
Dear Guest thanks for yuor reply.Metro is just a few step close to us and all the area of the monumets in a 5 minutes distance. L B

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DONALD V, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities
We just finished a tour and picked this hotel to spend a few days with our daughter and her husband. The hotel is small (15 rooms on 5 floors). When we arrived for check in, we were told that there was a major problem on the floor we were to be using and they could not accommodate us. We were in a panic with luggage and no where to go. The man on duty was in contact with the property management and within a 1/2 hour had secured two rooms at the Hotel Regio at no additional cost. He even gave us 20 Euro to cover the taxi fare to get there. It was near the train and bus terminal so it was convenient for us to use both forms of transport. The Regio was comfortable and clean. After all of the anxiety, we actually had an enjoyable stay. The ratings shown are for the Hotel Regio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great location
Much Better than I expected for the reasonable price In a great location in Rome. Wonderful, helpful staff. Immaculately clean, very comfortable bed, quiet. Pretty little roof deck for fresh air & a sunny breakfast.

6/10 Okay

Louis, Ireland

Liked: Cleanliness
Short break in Rome
Hotel staff were very helpful and friendly. Hotel is central for sightseeing and close to bus, Metro and train station.

8/10 Good

Caglar S.

Liked: Cleanliness, staff & service
Very friendly staff and central location!
Staff is very very kind and friendly!! Rooms are small but ok. Hotel is very close to Barberini metro station, which is in the central and close to termini. The worst thing is breakfast, not many chances, weak variety.