Double or Twin Room, Private Bathroom (Tech)
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Reviews of Guest House Rome

Guest House Rome
Via Enrico Cialdini 14, Rome

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 74 reviews" "
Rating 8 - Good. 28 out of 74 reviews" "
Rating 6 - Okay. 14 out of 74 reviews" "
Rating 4 - Poor. 6 out of 74 reviews" "
Rating 2 - Terrible. 8 out of 74 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mara, Glasgow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not an hotel it’s a room in someone’s flat I would query the fire regulations etx
Stayed 3 nights in Oct 2018

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never saw the inside. Outside was scary, perhaps life threatening. We got a different hotel. I want my money back.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The property was not under the right adress. I end up at a place where they spoke only Chinese. Had to call to finally have the right adress of the guest house. The employee say it was the fault of Expedia. Was rude. Took an hour to get him to arrive on spot. Plus it was a bad neighbourhood.
Stayed 2 nights in Sep 2018

2/10 Terrible

Pumla, Hungary

Disliked: Cleanliness, property conditions & facilities, room comfort
The Guest House was a Horrible experience
First and foremost. I had called to inform the Guest House we would arrive at 20h30 on the Italo train from Milan and they already told me I would have to pay Euro 30,00 for the late check-in. If I arrived after 24h00 they would charge Euro 50,00. We ended up arriving at 22h40 because there was a problem with the train from Milan to Rome. I phoned Marcello to inform him and he even spoke in Italian to the passenger next to me who was prepared to explain the problem to him. Marcello also told me we had to pay Euro 9,00 per person for cleaning. I refused to pay because I booked through Expedia and these expenses were NOT communicated to me. EXPEDIA you DID NOT INFORM ME OF THESE OTHER EXPENSES, the late check-in of Euro 30,00 and Euro 9,00 per person for cleaning. I refused to pay and showed him the email from Expedia which said nothing about these extra expense. I told them I would address the matter with you. If for any reason, you have deducted the Euro 30,00 and Euro 9,00 for cleaning I will take it up with you. On the morning of 8 August we left the beds unkempt to check if they would clean and make the beds. NO, when we returned to the place at the end of the day, the place was as we left it in the morning. I need someone from expedia to address this matter with me so that I am not perceived as the bad person here but if you have proof of having informed me of theses expenses please send it to me because I could not find it. There is NO TV in the guest house.
Stayed 2 nights in Aug 2018
Response from marcello on Oct 11, 2018
Hello as u can immagine xfrom the small price u pay, it for the final cleaning and not daily cleaning. cheers

2/10 Terrible

tappy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot and this is easily the worst experience I have ever had. The website claims there is 24 hour reception desk - there is no reception desk whatsoever. The property is located on a rather dark street across tfrom the bus/train station, with numerous shady characters around. Website claims WIFI - it does not work. When I finally got the keys, they barely worked. Website says there is a lift (room was on 4th floor) - it only worked sometimes. Bed was like sleeping on plywood (and creaky to boot). It was so bad that I had to eat approx 400 euros and get another room. There wasn't even toilet paper in the room - I had to find a place to buy some. Then, to add insult to injury, the 'manager' told me I owed $16 in local taxes (which was legitimate) and a $10 fee for cleaing the room (even though the website said there was housekeeping). I don't know what expedia's policy is, but this property should not be advertised. I willl also be reporting what is essentially a massive fraud to the Italian authorities. Stay far, far away from this place - it is an absolute ripoff.
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel!!
This should be labelled AirBnB and not guest house. No service whatsoever. The room is not cleaned at all! The WiFi doesn’t work. The rooms are not comfortable and the ventilation is terrible. Think carefully before booking.
Stayed 4 nights in May 2018

8/10 Good

Charlotte, Harrogate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet rooms with provate kitchen area
We were greeted outside by the housekeeper, Paula, who made us feel very welcome throughout our stay. The rooms are large with ensuite and clothes hanging but do not include a TV. Breakfast was cereals, toast and usual cornettos/pastires with drinks, the little kitchenette is useful on warm Rome days! The room were quiet and we didn't really hear other guests leaving in the early hours, a bonus in Rome!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option near Termini station
This was a good choice of accommodation in Rome. We chose it because of its location. The room was clean and spacious. Staff doesn't stay in the premises but is helpful and comes every morning. As for the location, it's a tricky matter. The guesthouse is indeed only a few steps from Termini Train Station, but that doesn't mean that the area is nice. I wouldn't recommend going out or returning late because the area doesn't seem safe at night.

10/10 Excellent

Marou, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in the Guesthouse Rome
My girlfriend and I had a wonderful time in this guest house. - The location is great, steps from the main train station of the city and to a Metro and bus stop. - The guesthouse is small enough to be cozy and intimate. It is on the 4th floor of a very clean and safe building. - The rooms are on the small side, but very comfortable and clean. - Very friendly and helpful staff. Marco, the owner, is very welcoming and helpful. Paola, the housekeeper, is very friendly and attentive to detail.
Response from Marco on Mar 14, 2015
Many many thanks for your kind words, it has been a pleasure to have you here in the guest house, and we are glad you had a good time in Rome. All the best, arrivederci a Roma!

8/10 Good

Christine, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located guesthouse in Rome
This guesthouse has a great location, easy to get around. Marco (the owner) was super nice and helpful. The room was clean and perfect for what I needed. I would highly recommend this place for people on a budget.

10/10 Excellent

KC, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location is perfect- virtually across the street from Termini Station, so you can easily metro around the city. Marco, the owner was great - and even met us at the train station so we wouldn't get lost. Next time we're in Rome, we'll definitely stay there!

10/10 Excellent

Elderly Lady, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central but peaceful
The location is ideal near the Termini station, nontheless very peaceful and nice. Our room was elegant and clean. The Guest House is situated in a residential house with a green garden, and the shared kitchen is practical and cozy. Marco was very friendly and helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice apartment close to train station
Not really a hotel, it is more like renting a room in an apartment. The apartment feels fresh and newly renovated. The owner was very accommodating and gave good directions and information. The breakfast has huge room for improvement and I would recommend to bring your own but if you really like cereals with milk you are in luck. With better breakfast the overall score would be 4.

10/10 Excellent

Micknorthcroy, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely wee guest house
Ideally located by Termini, afforded us a late check-in, nice room, kitchen you could use too. Friendly welcome and everything we needed. People have reviewed this as being in a rough location ! Nonsense, no rougher than any other main station in Europe , would not hesitate to stay here again.

10/10 Excellent

Marvin & Iva, Washington USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all must see sites
The staff was very friendly and helpful. The room was clean, comfortable and quiet. The neighborhood felt safe and friendly..

10/10 Excellent

Brock, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great bed & breakfast!
This is a great bed & breakfast in the heart of Rome, right by Termini station, making public transportation a breeze. Marco (the owner) was incredibly helpful and friendly. He helped us rearrange our itinerary since some sights were temporarily closed (thanks, Obama!) and gave us a lot of useful advice. The housekeeper, Paula, was equally helpful and very friendly. The location is great - certainly within walking distance of ancient Rome, and also close to the subway to make getting to the Vatican and north area of the city easy. As a useful aside- the B&B was is somewhat difficult to find, with no signs to aid you until you are at the door. Entering at 14 Via Enrico Cialdini, walk back through the open courtyard and through the far door (follow the path back and to the right) and go up to the 4th or 5th floor - there will be a sign on the door at that point. Overall Guest House Rome provided a great stay, and my wife and I would certainly stay there again!

10/10 Excellent

Verified traveller

Liked: Staff & service
Small road near train station, easy to miss.
We arrived (Sunday) late afternoon at Roma Termini station. Really dodgy area, lots of weird faces strolling around. We found the hotel's road but we missed the door since there was no sing or anything. After doing some back and forth we saw the bell sings and managed to get in. Upon arriving we were informed that they have sent us an email Sunday morning telling us about a plumping issues and the bottom being that we would be transferred to a different BnB for the first two days and then to another BnB for the remaining two.The first BnB was in the same building. The second was a couple of roads down. Both were excellent, clean, with a very friendly stuff. Marco, the owner of Gust house Rome, was very very kind. He drove us with his car to the second BnB, he also had a third alternative if we did not like the first one and again he apologised for the inconvenience.

6/10 Okay

Jack B Nimble, USA

Liked: Cleanliness
Decent enough if you aren't robbed.
Overall the hotel was clean. The breakfast consisted of cereal, packaged crossants, and some cookies. It was a short 5 minute walk from Termini station. Unfortunately on our first day the B&B was broken into by Gypsies and there was an attempted burglary. They ransacked our room and threw all of possessions every which way, and did the same to some other guests in another room. Fortunately someone reported them in the act, and the police caught them. We then had to spend an hour and a half at the police station to make the report so we could have our iPad returned to us. This really freaked us out, and we seriously considered moving to another hotel. However it didn't seem like the B&B owner was going to refund us our money. Both he and police just kind of shrugged their shoulders and said that theft by Gypsy was inevitable and that we were lucky it happened on the first day and they were caught in the act. The police also told us that pretty much everything in the center of Rome is affected by the same thing. So we ultimately didn't move, because apparently all of Rome is just as sketchy. We didn't have any problems the rest of the trip, except that we came home a few times and the deadbolt wasn't locked on the main door, which is how the Gypsies originally gained entry.

10/10 Excellent

Patton, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Quiet
Guest House Rome was an ideal location for my final two nights in Rome. The guest house is located away from the street noise facing, a courtyard and was very spacious and comfortable. The breakfast provided was adequate, and the attendant on duty was quite accommodating. Located directly across the street from the main train station, it was very easy for my early morning connection to FCO.

10/10 Excellent

davenus, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station and nice room
We reserved the guesthouse in last minute due to cancellation by another hotel. Fortunately, the host managed to get back for our stay. He is nice and showed us the room and kitchen. Though we spent some time to search the guesthouse, the room is well decor and comfort. His neighbor is so kind and helped us to contact the host. Better to reserve earlier for the stay here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to train station
We found the room excellent and cleaned promptly during our three day stay.As an appreciated bonus we had access to the kitchen. No complaints at al

10/10 Excellent

Niall

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, Value For Money
The guest house is a great place to stay if you are on a tight budget. It is directly across from the train station so everywhere is just a metro or train away. Macro is very friendly and helpful and makes you feel welcome. It has a communial kitchen which I never used but each bedroom has its own good sized bathroom with shower aswell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
retreat in busy city
very close to rail station yet very quite facing internal courtyard Close to all main attractions

8/10 Good

Fatih, Istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities
Marco was a very helpful owner...
Location of this B&B was great, next to Termini Station. It is at the 4'th floor of an old apartment. There was a tiny elevator, we squeezed with our 2 back packs. The owner of house, Marco was a great person. He told us every must-see in Rome on the map for half-an-hour without asking him. There was only three rooms and one fully equipped kitchen. Bathroom was very also very clean and convenient. Thank you Marco and Paola!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intérieur bien entretenu mais le hall est défraîchi.
Stayed 1 night in Oct 2023

4/10 Poor

Enes

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Gianluca on Jun 17, 2022
what problem did you have?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

2/10 Terrible

bc, genova

Disliked: Cleanliness, property conditions & facilities, room comfort
non sceglietela! quell'obbrobrio non è un hotel, tutt'al più potrei chiamarlo affittacasmere con bagno interno. poi le foto non corrispondono assolutamente alla camera che abbiamo affittato, povera, letto banale e materrassi duri, abat jour senza lampadina, in bagno nemmeno una scalgia di sapone, figuriamoci shampoo o bagni schiuma! e poi il parcheggio "gratuito" non c'è: mi è stato risposto che nell'arco di un kilometro dalla camera, c'è qualche parcheggio per strada con striscie bianche...disponibile a tutti, cioè a chi prima arriva...a roma...in pieno centro!!!! l'unica nota sufficiente (appena appena) è marcello che cerca di dare un pò di educazione all'insieme della cosa. insomma, tutto sarebbe a rischio di denuncia. quindi non sceglietelo. infine il prezzo: per quel tugurio abbiamo speso 124 euro per due notti; domani partiamo per bolotgna dove abbiamo prenotato in un albergo QUATTRO STELLE, il My one, due notti per 118 euro, televisione e frigo in camera, sapone shampoo, bagnoschiuma ecc. in bagno, parcheggio gratuito e colazione inclusa...non s ceglietelo.
Stayed 2 nights in Sep 2018

6/10 Okay

Thomas, Austria

Liked: Staff & service
Disliked: Cleanliness, room comfort
WG Zimmer in Bahnhofsnähe
Unser Zimmer (extra verschließbar) war für 4 Personen, ein Doppelbett und eine ausziehbare Couch, aber nur ein Sessel zu einem kleinen Tisch. Küche und Eingangstür zur Wohnung war für 3 Parteien in der Wohnung. Unter dem Bett war noch jeeeede Menge Staub und die Dusche war auf nichts für schlechte nerven! Die ausziehbare couch war die bisher ungemütlichste auf der ich je geschlafen habe! Wir haben dann einfach nach der 2ten Nacht die "Matratze" am Boden gelegt dann gings! Alles in allem eine günstige Variante für einen Städtetrip im Zentrum Rom's, in der Nähe von allen tollen Sehenswürdigkeiten. Nicht zu empfehlen für pingelige Reisende.
Stayed 3 nights in Sep 2018

8/10 Good

Simone, Madrid

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Soggiorno al lato della stazione Termini
Esperienza positiva, però dovuta soprattutto al fatto che l'alloggio si trova al lato della stazione Termini e risulta molto comodo.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Camera carina e personale gentile. Camera carina e personale gentile.
Stayed 1 night in Sep 2018

2/10 Terrible

Ottavio, Foggia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pensavo di aver prenotato un hotel invece era una
E vero giusto di lato a termini ma nella zona occupata da extracomunitari e ...... Non continuo
Stayed 1 night in Aug 2018
Response from ... on Oct 9, 2018
...

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Non raccomandato.
Appartamento-hotel al 4 piano di un vecchio e decadente palazzo. Ascensore molto piccolo. Non c'era ne' carta igienica, ne' sapone, ne' shampoo. La pulizia della stanza avrebbe dovuto essere ogni 3 giorni ma non e' mai stata fatta. La persona incaricata di assisterci, oltre ad averci fatto aspettare 1 ora per la consegna delle chiavi, non ci ha mai inviato la ricevuta della tassa di soggiorno, come promesso.
Stayed 5 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofrível
Um horror! O Local é o interior de um prédio muito antigo, sujo, desleixado, com dezenas ou até mesmo centenas de apartamentos. Não tem acesso direto ao local, sequer qualquer informação de sua existência. Ficamos um longo tempo na rua, debaixo de chuva, sem que houvesse atendimento do interfone. Até que, nos valendo de um estranho que adentrou o local, entramos no sombrio edifício. Contudo, de nada adiantou, pois o local estava completamente ermo. Mais parecia um filme de terror. Tivemos que voltar para a estação e fazer uma reserva em outro hotel, para não ficar na rua...
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pubblicità ingannevole
ciò che viene pubblicizzato non corrisponde a verità: wi-fi non funzionante, non c'è colazione come indicato, non c'è tv in camera, non c'e alcun kit di cortesia ( sapone docciaschiuma ecc), non viene fatta pulizia giornaliera, una cosa positiva la posizione.
Stayed 2 nights in Apr 2018

6/10 Okay

Riccardo

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Enrico

Liked: Cleanliness, staff & service
Gentile e disponibile l'host, mancava tv che secondo prenotazione doveva esserci, lo stesso x colazione, da prenotazione risultava ma non c era.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien situado
La primera impresión no fue muy buena porque el hotel esta en un edificio muy viejo con un ascensor en el q solo caben dos personas, pero al entrar la habitación está muy bien, muy limpia, con aire acondicionado... Y, Paula, la chica que nos ha atendido, súper amable y servicial. Si volvemos a Roma, nos alojaremos de nuevo alli

8/10 Good

Terhi, Helsinki

Liked: Cleanliness, staff & service, room comfort
Hyvää palvelua lähellä Terminiä
Majoitus sijaitsee aivan Terminin vieressä, joten liikkuminen on helppoa. Bed& Breakfast-tyylisessä majoituksessa ei ole respa paikalla koko ajan, joten meihin otettiinkin ennalta yhteyttä ja kyseltiin milloin olemme tulossa. Huoneessa oli kaikki tarvittava. Plussana oli aamiainen (muroja, croissanttia, kahvia), joka tarjoiltiin keittiössä, jonka jääkaappiiin pystyi ostamaan myös muita aamiastarvikkeita itselle. Paikka oli perussiisti, muttei mikään viiden tähden hotelli. Viihdyimme paikassa erittäin hyvin ja eniten sen sai aikaan ihana, avulias henkilökunta.

8/10 Good

HOI LAM, hong kong

Liked: Cleanliness, room comfort
Disliked: Staff & service
good location
very good location. need to check in at daytime. additonal charges for check in at night

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
위치는 굿 샤워실은 조금 비좁으나 청결하고 좋은 숙소임
위치는 최상의 위치였으나 밤에는 조금 거리가 무섭더라구요 객실은 깨끗했고 주인은 만날수 없었으나 하우스키퍼인 아가씨가 굉장히 친절했네요 베개가 너무 높고 딱딱해서 자는데 힘들었으나 전체적으로 괜찮은 숙소입니다 리프트도 있고 한국 엘레베이터와 조금 달라서 색다른 경험이었습니다. 항상 베드를 정리해주더군요 위치와 가격면에서 굿이며 욕실쓰는데 샤워커튼이 자꾸 달라붙어서 굉장히 불편했어요 샤워기도 고정되어있는 샤워기라 쓰기에는 조금 불편해요 샤워공간이 굉장히 협소함

8/10 Good

Aleksandra, Biel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Im Grossen und Ganzen ein super Hotel (Apartment). Freundliches Personal und saubere Zimmer. Das Frühstück ist verbesserungsfähig, zu wenig Auswahl.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thorill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kjell Ø, Oslo

Liked: Cleanliness, staff & service
Valuta for en pengene!
Veldig hyggelig vert og hushjelp, strøket noe shabby, men helt ok og følte oss trygge. Meget nært til all transport og informasjon og 15 min gåavstand til Colosseum.

6/10 Okay

Verified traveller

Liked: Cleanliness
立地良いが対応は
テルミニ駅に近く、立地はすばらしい。好立地の割に部屋は広く清潔、しかし音は筒抜け。共用の冷蔵庫、食器類は自由に使えた。オーナーは親切だったが、ハウスキーパーの対応は悪く、ロストバゲージしたと相談しても私は朝の9時から10時までしかいないから。と一言のみ。 3泊してもタオルは変えてもらえないので注意。ただし、タオルは大、中、小と足拭きマットと十分にある。 夜にチェックインすると15ユーロ追加で請求されます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Kleines, sauberes B&B in Bahnhofsnähe
Das B&B ist klein, aber sehr sauber und neu eingerichtet. Die Matratze ist zwar recht hart, aber dafür neu. Das Frühstück muss man sich selber richten und besteht aus abgepackten Portionen (was für italienische Verhältnisse kein schlechtes B&B Frühstück ist), dafür ist der Kaffee aus der Moka sehr gut! Die Umgebung ist nicht sehr einladend, da es sich um Roma Termini handelt, aber zu zweit ist das alles kein Problem (allein auch nicht, aber zu zweit ist es angenehmer). Wenn man Italienisch kann, gibt einem die junge Putzfrau gerne Restaurant-Tipps.

8/10 Good

Xiaoying, shanghai

Liked: Property conditions & facilities, room comfort
just OK hotel and convenient location
It is just near the Termini and Metro and you can go anywhere by walk to the station, though Rome is not a big city. It is little difficult to find the Hotel. we told the staff to make a reservation to pick us in the airport. It is 30 min to take a car from the airport to the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nära Terminis tågstation.
Lägenheten var inte tydligt skyltad från gatan men vi möttes av personalen och blev guidade genom huset till lägenheten och vårt rum. I lägenheten fanns det tre rum och kök, varav ett av rummen var vårt och det vette mot gården. Det var väldigt lugnt och tyst in mot gården och badrummet var rent och prydligt. Frukosten var väldigt continental: flingor, toast, marmelad och kaffe/te.

6/10 Okay

Verified traveller

near Termini Station
We had 3 nights at Guest House Rome. It is near Termini Station and with WIFI in room. The room is small. It is not like the room photos showed in Hotels.com .
Response from Marco on Oct 20, 2014
Just a note to reiterate that our rooms are those shown in the photos. Maybe sometimes guests look at a triple room but then book a double. However, the sizes are those prescribed by law, and authorized by the competent authorities to Rome Tourism dept (APT).