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Overview of FH55 Grand Hotel Palatino

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  • Classic Double Room

    4.3/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Premium Double Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More details
  • Superior Double Room

    4.3/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Junior Suite

    Room amenities

    • 376 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Room, Terrace (Prestige)

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Classic Single Room

    3.8/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Classic Triple Room

    4.3/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More details
4.1
Very good
Rating 5 - Excellent. 386 out of 984 reviews
5 - Excellent 39%
Rating 4 - Good. 422 out of 984 reviews
4 - Good 43%
Rating 3 - Okay. 122 out of 984 reviews
3 - Okay 12%
Rating 2 - Poor. 39 out of 984 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 984 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay Bit old fashion but clean.
Stayed 4 nights in Jul 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Too many times the cleaner forgot to replace the towels
Stayed 7 nights in Jun 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2020

2/5 Poor

Sad face IconDisliked: Property conditions & facilities, room comfort
So so
Great location poor standard of room for an apparently 4 star
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor cleanliness of the room; cleaning staff never cleaned the bathroom or changed sheets during our entire stay. Walls has peeling paint. The thermostat was broken and the room temperature was extremely hot as if it was below zero degrees outside. It was reported to the front desk and their response was that they would look into the issue and made it very clear that there is no AC. That clearly indicated that they control the heat and AC for the entire hotel which is completely wrong since all guests have different preferences on room tempatures; some like it cool and others stuffy.
Stayed 1 night in Feb 2020

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