Lovely people, they patiently awaited our midnight arrival without complaint or extra charge. You can see they do their best to go the extra yard in providing a good service by all the little details - lots of towels, soaps, shampoos, a breakfast spread - albeit entirely sweet not savoury so really not my taste - and a complimentary bottle of just about drinkable wine. Free wifi, a good and easy connection. Extremely comfy bed and quiet location, with our own outside courtyard for taking a bit of air. There were a couple of slightly odd "style over substance" things though, which are the reason for the lost marks
1. The shower was raised up on a plinth so felt a bit dangerous to climb into. The non-slip mat in it covered the drain and caused the water to get stuck in the tray, and the too-long shower curtain, which needed to be kept hanging inside so as to stop water escaping, caused a further hazard by draping all over the rather small shower tray underfoot. And where are you supposed to put the bath mat?
2. Very nice having little boxes of cereal and milk supplied for breakfast, but the lack of bowls meant I had to eat it out of a teacup!
3. The automatic "air freshener" pump way up above the wardrobe, which squirted out a noxious blend of chemical floral smells which caught the back of my throat and made me cough throughout the night. No way to turn it off. They need to consider the significant proportion of people who are allergic to such things / asthmatic.