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Reviews of Clarin Hotel

2 out of 5
Clarin Hotel
Via Palermo 36, Rome, Lazio

Reviews

7.4

Good

Rating 10 - Excellent. 92 out of 535 reviews" "
Rating 8 - Good. 244 out of 535 reviews" "
Rating 6 - Okay. 133 out of 535 reviews" "
Rating 4 - Poor. 44 out of 535 reviews" "
Rating 2 - Terrible. 22 out of 535 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jul 2019

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice breakfast/coffee, clean rooms. Be aware that if you need an elevator, you do have to go up several stairs to get to it and a standard wheelchair was too wide for it. If you don't require a wc, I definitely recommend!
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Mar 2019

6/10 Okay

Scott

Liked: Staff & service
Disliked: Room comfort
If nothing else available, good for location.
Very basic and crammed with minimal freshness to this property. Breakfast that we could only enjoy one day was good and fresh coffee was happily made. Otherwise we will pass next time.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are desperate.
I have seen 4 rooms in total. The single room was really small ( like a UK third bedroom) with a bathroom down the corridor. The wall paper was pealing off the wall, part of the coving was falling off. The TV screen was tinted orange. Next, I was showed 2 rooms one on the 6th floor. Small window, I don't think you could open it, the room smelt like you couldn't. Really dark even with the light switch on. The second room was on the second floor. I realised later that the toilet had a large crack. The bed cover was stained, dust under the bed, the window had half its locking system missing. The worst part is that it is single glazing and all night you can hear moped and cars from the nearby streets. It is honestly like sleeping next to a motorway. The noise is between 35 and 55 Decibels. Fine during the day really bad when you want to sleep even with ear plugs. The Last room I saw was on the 4th floor. (Morpheus room) Some pipes in the corner making noise but it was fine with ear plugs. The problem is people being noisy having sex. You can hear everything. I thought they were doing it right outside my door. But if you are into hearing people having sex or into people hearing you having sex, it should be fine.
Stayed 7 nights in Jan 2019

8/10 Good

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location,Interesting Building,NO FREE WIFI
Strange set up - hard to find. Lobby on second floor of vintage building, No name of hotel anywhere on exterior or interior of building. Beautiful old Hitchcock movie metal elevator! Can't beat location - extremely central and great shopping! No free Wifi.
Stayed 3 nights in Dec 2018

10/10 Excellent

Kate, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room. Staff were always friendly and helpful. Reception open 24/7
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service
Satisfactory hotel room in great location
The location is wonderful. Single beds seem to be common in Rome hotels, but I would prefer to have 2 larger beds than 4 single beds. It is a small basic room with a small bathroom. It was very clean though. My favorite thing about the hotel is the staff who were very helpful and friendly.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and accommodating- Would definitely recommend this location
Stayed 3 nights in Oct 2018

8/10 Good

Rosalinda, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small room
Overall, great location and good sized room in a easy location to the train station and other attractions in Rome. The room was standard, smallish European room. It was enough for a full sized bed and your bags and not feel too cramped. The bathroom was overall ok sized - but the showers were TINY and had an enclosure (not a shower curtain) so it felt pretty claustrophobic and was difficult to do "normal" things like shave your legs. In fact, you could hardly move around to wash your hair! I am not a tall person and I had to turn off the water, open the doors, shave, and then turn back on the water when my head was back in the shower area. My husband had a harder time as he's over 6 feet tall. I was vacationing with my husband away from our kids and were looking forward to a ***ROMANTIC*** (if you get my drift) stay. Unfortunately, the beds are actually two twin beds (common in europe) and didn't stay together very well despite the bedding "holding" it together. Although for sleeping the beds were fine. Breakfast was normal/standard and check in was a little problemsome (my fault) but worked out ok with the help of the staff on duty.
Stayed 2 nights in Sep 2018

8/10 Good

Michael, england

Liked: Cleanliness, staff & service
Good location for families
The hotel was to a good standard, clean, good condition with helpful and friendly staff. The hotel itself was nothing extraordinary but everything worked and was in a fantastic location for all the major tourist spots, coliseum, trevi, pantheon no more than a 10 minute walk. The metro is also 5 minutes away to get to vatican in 5 stops in 10 minutes. There is a also a supermarket very close to get the basics and an excellent pizzaria on the side street next to the hotel. Having searched for a room for a family of 5 with 3 young children at a reasonable price this really did tick plenty of boxes and would recommend if you are looking for a weekend stay with a family of that size.
Stayed 3 nights in Sep 2018

10/10 Excellent

MC, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Buffet breakfast was good. Awesome, friendly breakfast lady- miss her cappuccino already! Convenient location - near to train station, metro, and within walking distance to historical sites.
Stayed 6 nights in Aug 2018

4/10 Poor

Emily

Disliked: Staff & service, property conditions & facilities, room comfort
Mediocre
It was far from all the places you want to go to. Breakfast was good since it had a nice selection. Room was small and bathroom was very small. Reception is on the second floor so it es hard to find.
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Front desk very informed and helpful. Very convenient location. Continental breakfast only but delicious cappuccino and hot chocolate. Clean room and very convenient hotel for five people than any other hotel....... Thank so much.
Stayed 1 night in Jun 2018

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for budget accommodation!
Great location, walkable to most landmarks within 15 minutes otherwise a metro station is 5 minutes away! The beds could definitely be more comfortable but the great staff, location and price made it a perfect fit for us! The breakfast was pastries, fruit, yogurt, toast etc and was all we needed to start the day!
Stayed 4 nights in May 2018

4/10 Poor

Marnaqui, Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to the hotel and the person provide us with the first room, which had 3 beds (we were just 2 of us). We drop the luggage and notice the the Wifi nor the A/C worked, I contact the person in charge and he said that I had to wait until tomorrow, in which I declined and he decided to move me to another room. It was a bit nicer, the air conditioner did turn on but did not change the temperature and the Wifi didn't work again (Expedia offered as Free-Wifi and Breakfast). Finally I talked again with the person again, and most of the words he said were in Italian and that he couldn't do anything about it until the next day. I decided to have a refund but he said that he could not provided until the next morning, so I decided to talk to the manager and he refused to call her because of the time (around 10pm), I keep pushing until he finally decided to change me the room again. This room was a red room with ugly walls and carpet. The internet was not working, you could get around 0.2 MBS of internet if you were lucky. Finally we decide to stay because of the trouble looking into another place since we did not have WiFi and we were tired. The only good to point out of this hotel was the breakfast and location, but the service and amenities were poor. I would not recommend it nor stay again.
Stayed 2 nights in May 2018

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. Buffet breakfast was also pretty good. Only issue was our bed wasn’t the most comfortable and to ventilate the room meant leaving the windows open and that left us open to street noise. Overall a good stay
Stayed 2 nights in May 2018

8/10 Good

Martin, Cork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel in the heart of Rome
The hotel is well located, near both the train terminus and tourist sights. The premises is very clean and well maintained. The staff are courteous and very helpful. The breakfast is a buffet but more than adequate for one's needs. Our experience, myself and my son was most enjoyable and we would recommend the hotel to everyone for all the foregoing reasons.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, unremarkable room and service.
Good location, staff friendly, but when we asked about the air conditioning in our room not working properly we were advised to open a window. This did partially solve the problem but wasn’t really the point.
Stayed 5 nights in Nov 2017

4/10 Poor

Sam, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Wouldn't return
We stayed here as the last stop of our month long trip around Europe and of all the places we visited id have to say this place was the worst. The front desk staff are ok but that is all there is going for this hotel. The bed is very uncomfortable and we had the worst sleeps here in rome, but the worst thing is the shower and it's actually a safety hazard and needs to be looked at by owners and fixed. The first night as soon as it turned it on it flew off the little holder and water went everywhere so I slipped over and screamed. They probably heard me as my room was right next to reception 121 I think, as we heard them every time they spoke to someone or when people walked down the corridors. Second day it fell off the handle during my shower and smacked my wrist which left a bruise as it's quite a heavy shower head when it comes flying off. My husband also slipped while in there as it's very slippery and the drain comes off with the slightest touch. The €5 euro breakfast each day is good if you just want a quick bite to eat and a nice freshly made cappuccino. Probably don't stay here if you can help it. I never whinge about these things and am not a posh person, stayed in a few 1 stars throughout my trip that were better than this place. Oh and the stairs to get up to the very old school elevator are a hassle if you have luggage.
Stayed 3 nights in Oct 2017

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Overall small but a good stay, helpful staff
Stayed 2 nights in Sep 2017

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
air conditioning, small bathrooms, quaint old elevator, great restaurants all around, close to major tourist stuff
Stayed 3 nights in Aug 2017

8/10 Good

Teresa

Liked: Staff & service
Disliked: Room comfort
Great location. Friendly staff and service. Beds not comfortable - thin matresses.
Stayed 1 night in Aug 2017

8/10 Good

Fahd, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, decent location and great value
I would stay here again! Clean, courteous staff and the hotel location is close to a lot of places. A little walk required to the bus stops, but 2minute walk. Easy to get to and around from here
Stayed 3 nights in Aug 2017

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
The room was just right for a family of 5, each of our kids had their own comfortable bed. It was clean with a small refrigerator and AC. The location was walking distance from the train station, restaurants, and Metro.
Stayed 3 nights in Jul 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service all the way, very good location and staff very friendly I will recommend for everyone.

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is very close to all the main attractions and this made our stay in Rome more pleasant.We did not use any public transportation. Also it was 5 minutes away from the Termini Terminal. The room was great, a little too noisy in the night because is close to the main street. The wifi was free and with good signal. The breakfast can be improved, there were not many choices.

6/10 Okay

ray

Liked: Cleanliness, staff & service
Great
Great hotel, clean and neat rooms The staff were very helping and understanding The only problem was there was no hot water after 9 or 10

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all museums and most known monuments in the city, price covered breakfast, ladies were very nice

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities
You can stay in better places
Confusing finding the place since it's on the 2nd level ABOVE another hotel! Wifi was spotty, breakfast was good only for the cappuccino, and the heater/ air conditioner didn't feel like working correctly.

8/10 Good

tom, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Surprisingly good. Good location. Staff helpful. Room small but efficiently organized, even has a safe & fridge. Wifi worked well. A little noisy at times with banging doors. Great elevator. We'd stay here again.

10/10 Excellent

paul, via palermo in rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
birthday break
excellent couple of nights at the clarin hotel in rome . hotel was tidy and the staff very helpful . excellent location to get about easily

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Well located basic hotel
Within 15 mins of Terminii with luggage and negotiating Roman traffic. Returned after our previous stay 5 years ago. Our room was adequate but smaller than last time, especially the shower room/toilet and the shower head was unruly, spraying water everywhere, but who spends any longer than necessary in there. Room overlooked central courtyard, not street, but someone has to! Breakfast was good by basic Roman hotel standard and the room catered provided everyone did not arrive at the same time. The lady overseeing breakfasts managed well and was always willing to help. Reception staff and wi-fi worked very well and reception was always manned to let us in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, nice bathroom, great air conditioning

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Laoise, Ireland

Liked: Cleanliness, staff & service
Clarin Hotel, via Palermo, Rome
Young couple with 1 yr old I'd recommend this hotel for the location alone. Right in the centre of Rome, it's ideal for shopping, sight seeing, access from airport (five min walk from Trimini station). It was s 3 day city break and on these I'd be willing to pay extra to be centrally located as you end up spending it on taxis anyway. This hotel couldn't have been better in terms of location. The staff were helpful (with directionsetc) The price was excellent- we paid approx €140 for 3 nights for 3 of us, & had a double & 2 single beds- an ideal size for us. Breakfast and wifi were included on the price. I thought this to be a bargain. The hotel has wifi in reception/ dining room (not in rooms) and it was included as part of our booking (an extra). We couldn't log in on our phones. Hotel most likely would've sorted for us had we mentioned it, but it really wasn't a huge deal, especially since they have a desktop computer in the corner that you can access the Internet on for free as well. I used this a few times to look at maps/ tour times etc. The hotel is on the second floor and accessability may be a bit tricky for anyone with limited mobility. There is a lift, but you have to climb 3-4 steps to reach it (older buildings in this part of Rome). Again not a major problem with buggy but maybe for anyone in a wheelchair. the beds were NOT v However the positives (location/price) were so worth it i'd stay again if I were going back to Rome.

8/10 Good

Elcio, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended
Friendly staff and very nice breakfast

6/10 Okay

Moshe

Liked: Cleanliness
Disliked: Staff & service, room comfort

8/10 Good

Frank, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very enjoyable trip hotel was in a great location very central

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Pleasant stay , hotel close to all major sites ,
Relaxing break , weather brilliant , Rome restaurants good especially that's amore

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the good location
The hotel has exceeded my expectations. Apparently after the renovation, the rooms are clean and cozy, the beds are comfortable, the bathroom is good. Fresh and tasty food is served for the breakfast and the staff is helpful and always in a good mood. The location is great; it's just about 10 min from Termini station, 15 min from Piazza Venezia, which is not far the Colesseum and the hotel is near all the main streets. Overall, the hotel is great for short holidays and I've had a quite pleasant stay.

6/10 Okay

K, OK

Liked: Staff & service
Disliked: Room comfort
Nice for the price - poor internet
Ok hotel. Small but that is what you get in Rome at this price. Were charged 3 Euros for www but it didn't work at all. We eventually got it refunded to us. At the same time, we were over charged for city tax but the second person took our word for it and refunded most of that the extra day. So, just OK. We were on Floor 2 (actually the third floor). The elevator is very small and we had to take turns taking all the luggage up there. I would stay again if the price was right. Small inconveniences.

8/10 Good

Rabia, London, UK

Liked: Cleanliness, staff & service
Great location!
It was very nice and comfortable. Very central location, all major attractions were at a walking distance. Clean room and bathroom though the bathroom was very very small but okay for a short reasonably priced holiday. Highly recommended if you want to enjoy the city and plan on spending most of your time outside and basically just go to the hotel to sleep. The breakfast was also nice. Hotel staff was very friendly and helpful.

2/10 Terrible

Cyrus

Disliked: Property conditions & facilities, room comfort
stay away
rooms very poor. no a/c. Extremely hot in summer time. stay away.

6/10 Okay

Young family

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel staff were friendly and helpful.. Although there were major renovations being undertaken at the hotel and we were not compensated for the inconveniences of being not allowed in our room at all times. Noisy jackhammers going at 7am is not pleasent. Its in a location which is close to many must see sights. Close to train station.