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Reviews of Chroma Octho

Chroma Octho
Via Cavour, 278, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 77 reviews" "
Rating 8 - Good. 23 out of 77 reviews" "
Rating 6 - Okay. 13 out of 77 reviews" "
Rating 4 - Poor. 7 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Colosseum, easy transportation access and great Italian restaurant (Antica Roma Ristorante) next door with friendly staff.
Stayed 3 nights in Aug 2019

4/10 Poor

TXMOKC

Travelled with family
Disliked: Amenities, property conditions & facilities
Keys did not work ever - even after three different sets. Showers way, way, way too small — 2’ x 2’. Staff only there until noon. Beds very, very, very uncomfortable. If you are staying with two people - this is an ok place, beds ok. If you are staying with five - forget it - beds very uncomfortable, keys don’t work, one bathroom with a tiny, tiny shower —- good luck!!! Great location. Very poor for families over two people.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in Jul 2019

10/10 Excellent

Carl, North Jersey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is not a hotel. It is more like a converted townhouse/apartment. That being said, we loved it. Had 2 twin beds and a good sized bed. Easily and comfortably fit 2 adults and 2 kids. The bathroom shower is very small so if you are tall it will be a problem. Very close to the colosseum. 5 restaurants, 3 gelato places within 2 minutes walk. Would come back
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ask for extra toilet paper if traveling with girls. Sraff was very helpful and accommodating. Can't beat the location. Best real American coffee at the cafe across the street.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

NikNak, Castleford

Liked: Cleanliness, staff & service
Fantastic location. Literally a few streets away from the coliseum. Staff very friendly and helpful. Room clean and tidy. We saw staff everyday who made sure we were ok. However, the one thing that let down our stay was the shower. When you have been out all day in the baking sun you want to come back to your room and have a nice shower.. the 3 nights we stayed this was not the case. The shower ran red hot, burning in fact for a few mins then freezing cold for several. It was impossible to shower properly. I told hotel staff who said it would be fixed, it was the same the second night. I mentioned it again and on the last night it was dangerously hot, no cold at all. We felt this was very dangerous if our son had showered first. Alas, for this reason I would never stay there again or recommend this hotel.
Stayed 3 nights in Jun 2018

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downgraded our room at last minute
The location and service was very good. The young man who was servicing the rooms was very attentive. Our main complaint/disappointment was that we had booked a suite well in advance, and we received an email when we were in Florence (the day before travelling to Rome), saying the suite was double booked and that we would get a regular room instead. There was no discount, but they included breakfast vouchers (which we didn't use), and we didn't have to pay the tourist tax. We specifically searched a long time for a suite in a good location, and this last minute change left us no time to cancel and find another place. Very disappointed in that regard.
Stayed 5 nights in Oct 2017

4/10 Poor

Roo, USA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Yuck!
Poor room lighting; front desk staffed only 3 hours per day in morning and by man from India who is not fluent in English; no manager; this "hotel" only has 3 guest rooms. No safe in room. Location and bed are good.
Stayed 5 nights in Oct 2017
Response from kennedy on Apr 16, 2018
Good morning and thank you for your review, you say you had booked a suite and we changed rooms but we do not sell and we do not have any suites you can contact us by phone to understand what happened, thanks

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for more!
The apartment location was absolutely great. It was a short walk from the coliseum. The local train station was nearby. The restaurants were in close proximity. I have absolutely no issues with the apt.
Stayed 4 nights in Jul 2017

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Family Stay
A bit difficult to find upon arrival, but great location for sightseeing, shopping and restaurants. Steps from the colosseum. Very helpful and knowledgable staff.
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Lisa

Liked: Cleanliness
Clean, basic night's stay
Good, basic. Fine for a night's stay; I wouldn't book this for a holiday. If you're aware this is not a hotel, and are looking for a well-priced central location then you will be well-served. Shower could with repair.
hello thanks for the review, it is clearly stated on the website where you booked, on our website and at each portal booking that the chroma octho is not a hotel but a modern and elegant guest house as there are many in Rome and at the center of Rome.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, friendly, cheap!
Super close to the colloseum and roman forum bars restaurants and train stations. I love this place! The attendant was friendly and let me check in early! I highly recommend this place! ! 5 starts ps they even gave me fresh fruit and a bottle of champagne as a gift!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Seyed

Liked: Cleanliness
Disliked: Staff & service
Great location! The place, not so good!
Technically not a hotel. There are totally 2-3 rooms in an apartment unit. I'd have been fine with it if I knew this earlier. Hotels.com needs to make this clear and categorize them differently. My check out was at 8 am (I told them the time in advance) and no one showed up. So I couldn't pay the city tax, and had to leave. Then I realize that I left some stuff at the closet... called several times, no answer. Replied to the same email address that they asked me for my arrival time, the email was denied... I couldn't get them and am now back home in the states!

10/10 Excellent

Marilyn, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Forum and Comfortable
Sweet old hotel in an apartment building. Air conditioner is not strong but will work if you leave it on for a few hours before bed. The front desk guy was nice, but not there most of the time. He did his best to make sure to meet us when we came in and to get everything ready for us. The hotel is within walking distance of The Forum and the Colosseum. Beautiful! There are good restaurants and little grocery stores on the street. Not luxurious but plenty good for sleeping at night. If you nap in the daytime, bring earplugs because the street is loud during the day.

8/10 Good

Lori, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma ♡
Nice employee, very helpful, thoughtful, and for 3€ you can have a breakfast with a Cappucino directly accross the street, & they are wonderful!:-)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location, not 24 hour reception
We liked the hotel until it got to the last day of our holiday. We told a member of staff that we would check out the following day at 10am and they advised that that would be fine. On this day they tried to tell us that we had not paid which was not the case and we had to find an Internet cafe to prove this. Then on the check out day, no member of staff were to be seen all day which meant we could not leave our luggage anywhere even though previously advised we could so we had to drag this around all day. Generally the hotel was lovely with a good location but the above let us down a bit.
Response from simone on Apr 17, 2017
Thanks for your review, it seems strange that we asked you to find an internet point to prove payment because the structure is the wi fi. and in fact the payment had not done it. A luggage storage service is present and we always give the courtesy to return keys thank you

10/10 Excellent

Paul, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from Paul and the location was the best, center of everything to see!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent Location needs some attention
From the reviews I read, I really wanted to love this hotel. When I travel, I don't expect much - a clean comfortable room, a good nights sleep and a good shower. Everything else is not top on my priority list. Our room was clean and comfortable, the staff were great, very helpful. The air con worked. The biggest disappointment was the shower, which at best could be described as a 'trickle'. Both the over-head shower and the hand-held were so badly blocked with lime scale, the water trickled out. Getting the hot and cold balance was difficult at the best of times - sometimes it was hot, sometimes it went cold. I pointed this out to the manager who said it was due to the hard water in Rome. Not really an excuse - should have changed the units. Second issue was the noise. Although we were on a main Street, you could hear the traffic but this was not an issue as such. The street noise wasn't intrusive. The issue were some kids running around the staircase in the building in the early morning. This was not directly the hotels fault - we bought ear plugs for the second night and slept great. Other than that, the safe was missing due to damage and hadn't been replaced yet. The hotel was in A Fantastic location. 3 minutes from the Forum and Collosseum. I would recommend this hotel - just bring ear plugs and hope that they fix the shower.
Response from simone on Apr 17, 2017
I thank you for your review, we have taken steps to put the best finsetre chercare to limit the noise of the road, I dispiaca but the center of Rome is very chaotic. I'm sorry for the rudeness of some people that make noise not respecting the other customers of the structure. thanks for everything

10/10 Excellent

Craig, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 10 mins from Colosseum
Very nice and clean. Staff were very helpful. Enjoyed our stay in Rome

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Great location, but unique hotel
The hotel is in a wonderful location on a busy, popular street around the corner from the Colosseum. The manager, Paul/Paolo, is very nice, however he's only at the hotel for a few hours a day. Although he left his phone number as a contact, it makes it difficult when I had questions. The room was always clean, but it is small, especially the bathroom. The shower is approximately 2x2ft, so it was extremely difficult to move while showering. I would recommend it for the location, but there were improvements that need to be made, in my opinion.

10/10 Excellent

Tony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Near colusseum and loads of restaurants. Room large, clean and well equipped with slightly quirky decor. Only criticism was the shower was difficult to control - cold/hot/cold/hot etc. This hotel is (I think) a converted apartment with just 2 or 3 rooms, but don't let that put you off - a very nice stay and a great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location! 2 minutes walk from colloseum!
Perfect little city break room! Brilliant location, clean, tidy and comfortable! Perfect!

8/10 Good

Christy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with clean room
Clean room with friendly staff

10/10 Excellent

Luis, Mesquite, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple traveler
Great place for the price. Walking distance to some of the historical sites and minutes from the train and bus terminal. Clean and comfortable room. Friendly staff.

10/10 Excellent

James, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Best service we've received from anywhere, great location. You can easily see the Coliseum from the side streets next to the hotel. The windows in our room offered a nice view of Cavour St, although a bit noisy at night, but well worth it. Chroma Octho truly felt like a home away from home

10/10 Excellent

Leonie, Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Everything was perfect. The central location was great, your never to far from anything you need. There were lots of restaurants and bars close by and the colosseum is only a 5 minute walk down the road. The staff were amazing, so friendly and helpful! When we arrived we were given a map of the area and were shown all the best places to visit, and with it being my partners 21st birthday during our stay we came back to our room and found a bottle of prosecco with 2 glasses, which just made the weekend that extra bit special. The room was a good size and very clean. Apart from the slight noise of being next to a main road you couldn't hear anyone else in the other rooms. I would deffinately recommend this hotel to anyone who wants to visit Rome!

10/10 Excellent

Yuan Cheng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Awesome hotel, great value for its price. Only negative comment is that the window is not exactly air tight. There are cold air coming in through relatively big gaps on the window allowing cold air in. Also due to this, it is quite noisy from the traffic at night. Thankfully the traffic is not heavy during the night.

10/10 Excellent

Bruce Johnson, Houston, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel near Cavour metro stop
The room was nicely realized with a comfortable bed and plenty of room for my single-stay. The room faced on Via Cavour, but the street noise was not a big deal at all. Everything had been prepared in advance very professionally by Zaira, who was very helpful in terms of the neighborhoods, sites, advice, etc. I needed to leave a bag after checkout and she happily accommodated that. I have no complaints at all and would be perfectly happy staying there again.

2/10 Terrible

Samir

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неквалифицированный персонал и ужасный сервис!
Ужасное и неквалифицированный персонал, которые не решает возникшие вопросы. Остановились в отеле на одну ночь, так как друзья уехали днём ранее, а апартаменты было забронированы до 10 ноября. После долгой прогулки по городу в поседений день остались в холодном номере без горячий воды. На ресепшене никого, а на телефоны указанные в номере и на дверях никто не отвечает, один номер принадлежит сотруднику, который работал 4 года тому назад. Единственный доступный номер это тот, который у них на сайте и там мне дали очень странный ответ, что это наверное проблема здания, а не отеля и никого они позвать из сотрудников отеля не могут. Хотя время ещё не слишком позднее и на Hotels.com у них есть поздний заезд, что говорит о том, что сотрудники отеля могут быть на месте или хотя бы на территории. Утром появился сотрудник, который даже ничего не знал о нашей проблеме и сам не понимал, что такое и как решить вопрос. Потом он зашёл в хоз комнату и что-то включил, а потом показывал нам, что все типа работает. Отель просто не включил обогрев воды, хотя в отели мы были единственные гости! Ужасный персонал и отель! Не ведитесь на низкую стоимость!
Stayed 1 night in Nov 2019
Response from owner on Dec 17, 2019
Ужасно в этой истории вы и ваш друг, которые физически угрожали нашему сотруднику. Спасибо, что мы не позвонили в полицию все, что ты пишешь в комнате работал, не соответствует действительности. Вы пишете эти вещи только потому, что мы не дали вам скидку, и вы шантажировали нас, говоря, что вы поставили плохой отзыв

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Værelset var småt men flot. Vinduer ud til gaden - vi kunne godt lide det men måske andre synes det er for lyst og befærdet. Der var varmt og lidt indelukket om natten og aircondition var ikke ret meget bevendt. Det var ikke super god betjening. Man skal aftale med receptionen hvornår man tjekker ind - for det er i virkeligheden mere et "guesthouse" end et hotel - der er ikke fast receptionist. Det tog lang tid at få nøgler der virkede.
Stayed 2 nights in Jul 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo pernottamento
ottima pulizia personale gentilissimo
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Personale gentile e disponibile , la stanza molto datata ... acqua calda a tratti nella doccia .. Ottima la zona , vicinissima a punti storici di interesse , ben servita di ristoranti e bar .
Stayed 2 nights in Mar 2019

6/10 Okay

ANTONIO

Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização
Quarto simples mas muito confortável. Com uma localização excelente, mesmo ao lado do Coliseu e perto de duas estações de metro. Espaço agradável com um staff bastante amável e simpático. Nada de negativo a apontar.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Ubicación perfecta y habitación limpia con lo necesario para pasar unos días visitando Roma. Repetiríamos
Stayed 3 nights in Nov 2018

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
צ'ק אין איטו בטירוף
כשניגשנו למקום, ישנה דלת כניסה גדולה שלא בניין, אי אפשר לפתוח אותה ללא מפתח, ולא ענו לנו עם הפעמון. במזל השגנו שיחות והתקשרנו למס שהיה מצויים בהזמנה,ענה לי הבחור של הצ'ק אין והסביר לי שעוד 15 דקות הוא מגיע. אחרי 39 דקות שאנחנו ממתינים לו, התקשרנו שוב והבטיח ש5 דקות הוא מגיע.. בסופו של דבר הגיע באיחור של שעה, מצטער ומסביר לנו שהוא עובד בעוד 3 מלונות והוא עושה צ'ק אין בכולם.. זה לקח לנו זמן רב מהטיול ודיי ביאס אותנו. אין ארוחת בוקר, ישנם עוד מס חדרים ששומעים הכל מהכל, וגם הרעש מבחוץ דיי מפריע. הווילונות לא ניתנים לסגירה ככה שיש לך בבוקר אור שמציק לך. דיי לא הייתי חוזר למקום הזה.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt Ok
Fick sen information om att vi skulle bli flyttade till ett annat Chroma hotell, alldeles i närheten. Det enda problemet var att denna lgh (familjerum) var mindre än den ursprungligt avtalade. Detta fick vi sedermera kompensation för. Lägenheten var annars enligt förväntningar, ren och funktionell. Området mycket bra, nära till restauranger, Coloseum samt tågstation. Bra överlag, men att vi fick byta hotell och till ett mindre rum drar ned helhetsbetyg
Stayed 3 nights in Sep 2018

8/10 Good

Lorella

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione, letto confortevole, doccia deludente e non confortevole. Minuscola.Da sistemare tapparella allla finestra. Staff molto disponibile.
Stayed 2 nights in Jun 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura al top...pulizia superlativa..proprietari troppo gentili e disponibili...ci ritornerò volentieri..grazie mille di tutto....
Stayed 1 night in May 2018

6/10 Okay

Cristian E.

Disliked: Property conditions & facilities, room comfort
No me gusto
No regresaría, muy incómodo,ni aire acondicionado,lo único bueno es la ubicacion

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Albergo grazioso, vicino al centro
Inizialmente terribile, perché non avevano preso la prenotazione di conseguenza non avevo una camera, poi fortunatamente, hanno subito provveduto a trovarmi un altra camera in un’altro Hotel
Stayed 1 night in Mar 2018

10/10 Excellent

cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置很好，
Stayed 2 nights in Jan 2018

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, confortable room
La ubicación es perfecta a cuadra y media del Coliseo, la vía sobre la que está ubicado el hotel es muy movida y con muchas opciones de restaurantes Aunque más que un hotel es un guest House y por fuera aparenta ser una casa muy vieja por dentro está remodelado En general es una buena opción
Stayed 3 nights in Nov 2017

4/10 Poor

noelle, toulouse

Disliked: Staff & service, property conditions & facilities, room comfort
plutôt chambre qu'un hôtel ,aucun personnel
Déçue vraiment le minimum ,bruyant,fenêtre condamnée par un rideau Juste une bouilloire et une chaise Chambre éclairée toute la nuit par lumière dans couloir Non insonorisée Vraiment je ne m'attendais pas à ça Au depart j'avais réservée chambre de luxe
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family flat in the middle of ancient Rome
Very welcoming personnel and a flat situated in the middle of antic Rome with Colosseum and Forum Romanum just 200 meters away. The flat had enough space for our family of five (including two teenagers) and had everything we needed for our stay. Loads of ok bars and restaurants in the area both for breakfast and other meals.
Stayed 4 nights in Jul 2017