Ratings based on 891 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from k

Good hotel

Posted 4-Feb-2016
After reading reviews I was a little worried but seriously I think others over react. Sure it's not 4* but I was greeted by pleasant and helpful staff and was given a room at 9.30am! The room was clean and adequate with good heating. Breakfast was a little average but free so I can't complain.
3 out of 5
by A verified traveller from Montréal - Québec

Posted 14-Jan-2016
Cons: Wifi dans les chambres.
Location: Près de la gare Termini par contre le quartier est malfamé.
Hôtel bien situé au niveau transport, Gare Termini a deux pas. Quartier toutefois sans grand intérêt, beaucoup d'hôtels et de Resto touristiques sans vie de quartier. Hotel propre, service courtois sans plus. L'absence de connections Wifi dans les chambres est regrettable.
1 out of 5
by A verified traveller from Bergen, norway

Det er ikke 4 stjerner hotel.jeg likte ikke.

Posted 9-Jan-2016
I resepsjon man var hyggelig. Men sammen person fra resepsjonen lage frokost og har ikke nok godt higgiene. Hentet flere ting fra gulvet. Så forsatt med jobbe med mat med hendene som var ikke rent!!!!! Spist ikke da. Dårlig frokost. Uuuf sengetøy hadde noe hull og var gammelt. Dusjen var helt ekkelt.
3 out of 5
Recommended
for Everyone
by A verified traveller from Saskatoon SK

Nice hotel. Close to everything

Posted 26-Dec-2015
Nice hotel with WiFi and breakfast. Easy access to the train station, sites, buses, shopping and great restaurants. A great location all in all. Was a pleasure.
3 out of 5
by A verified traveller from Milano

Albergo comodo per la stazione, ma non curato

Posted 24-Dec-2015
La camera singola riservata alle prenotazioni online è poco confortevole con una televisione che non funziona e senza servizio WI-Fi. Non merita le quattro stelle.
2 out of 5
by A verified traveller

Zona stazione da paura

Posted 22-Dec-2015
Zona stazione termini città vergogna d.italia esempio come l.Italia non troverà più la sua dignità. A parte questo per un 4 stelle é più tosto trascurato, tv in camera a tubo catodico senza neanche decoder terrestre quindi spina staccata e pieno di polvere.. Inconcepibile stanza senza tv..per il prezzo che ho pagato va bene ma non più di due stelle.colazione apertura con molta calma per cui o perdi l.aereo o parti digiuno...
1 out of 5
by A verified traveller from Wales

NO Welcome .at Champagne Hotel

Posted 3-Dec-2015
Pros: handy for train station
Cons: Customer services Ensure that allocated rooms are fit to let . Inform guests that there are no bar, restaurant or hot drink facilities in room/ hotel
Location: handy for trains and bus tours. The area is not ideal .café across the road.
We were not acknowledged on arrival although there were 5 people at reception .No food or hot drinks available at any time in room or public area .Bar and restaurant were closed at all times .. Rooms were dilapidated .Doors to both rooms had previously been forced leaving interior door frame hanging off. There is a severe drainage problem in the bathrooms which permeated into the sleeping area..TV was tempremental and several light bulbs were missing giving a miserable atmosphere. WE mentioned these problems at reception but nothing was done to improve our stay
2 out of 5
by A verified traveller from middlesbrough

Awful experience.

Posted 1-Dec-2015
Hotel is located close to termini station however the area is rife with street traders and cheap restaurants. The hotel itself has nice decor however the wifi is in the lobby only, the blanket is wafer thin, the bed is only 5ft long, the toilet walls have limescale all over them, the tv is 15 years old and only reaches 6 channels, the shower is tiny and the toilet has no legroom. In terms of the staff, they are friendly enough but the breakfast buffet is very limited There are a few more hotels nearby with similar prices and better facilities.
2 out of 5
by A verified traveller from Reichenau

Zentrale Lage

Posted 29-Nov-2015
Pros: Eingangsbereich, zentrale Lage man konnte alles zu Fuß erreichen , wunderschöne Aussicht vom Balkon auf die Santa Maria Maggiore
Cons: Ja das Bad gehört dringend renoviert, Internet-Zugang nur im kalten Foyer möglich. 4 Sterne sind nicht mehr aktuell , maximal 2 Sterne .
Location: Nur eine Minute vom Bhf.Termini entfernt, gute Restaurant,s , Einkaufsmöglichkeiten in unmittelbarer Nähe.
Sehr altes renovierungsbedürftiges Hotel. Nur der Eingangsbereich ist sehr schön. Im Frühstücksraum und Foyer eiskalt , es gibt wahrscheinlich keine Heizung. Unfreundliches Personal im Frühstücksraum .
3 out of 5
by A verified traveller from 横浜市都筑区

ローマ中央駅まで150m以内に位置するので、列車での移動にはとても便利なホテル。

Posted 24-Nov-2015
Pros: 駅に近いので何かと便利な点です。
Cons: コメントに書いたような事は、貴社が予約してくれるホテルにはあってはならないと考えます。部屋の広さや、バスタブ付き等は基本的な条件で、貴社の情報に基づき、お金を払うわけですので貴社を信用するしかないのではないでしょうか?
Location: 今回は、ローマからナポリやベニスに列車で移動しましたので駅近なので、イタリアパスのバリデーションや座席指定券の購入にとても便利でした。ローマ市内の観光にも大変便利な場所です。
今回、行き帰りにルフトハンザ航空を予定していましたが、行きのルフトハンザ便が客室乗務員のストライキにぶつかり、急遽、全日空便に乗り換え、約半日早くローマに到着したためでしょうか?、最初に通された部屋は、シャワーのみの部屋で、荷物を解くスペースすら無く、とても納得できる部屋ではなく、代わりの部屋を要求しました。代えてくれた部屋は広さは十分でしたが、今度は部屋に金庫が無くて不便でしたので、次の日に金庫もある同じような広さの部屋に代えてもらいました。何も文句の言えない人はそのまま狭い部屋で我慢するのでしょうか?とても4つ星ホテルとは思えない対応です。