Interior entrance

Reviews of GuestLa Casa dell'Arte

GuestLa Casa dell'Arte
Via Filippo Turati 13, Rome, RM

Reviews

6.8
Rating 10 - Excellent. 14 out of 108 reviews" "
Rating 8 - Good. 40 out of 108 reviews" "
Rating 6 - Okay. 28 out of 108 reviews" "
Rating 4 - Poor. 18 out of 108 reviews" "
Rating 2 - Terrible. 8 out of 108 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Raffaele on Sep 26, 2020
Thank you for staying with us. it was real pleasure to host you

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good hotel for its location. It is steps away from the train station in Rome. Staff here is very friendly and does their best to accommodate your needs. They prepared our breakfast every morning. The only issue I had was that they were periods when the water was cut off. Other than that, I really recommend this place.
Stayed 2 nights in Jul 2019
Response from Rassell on Jul 24, 2019
Thank you for your positive approch was really great to host you here. Higly appriciated

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very good location, close near to metro, bus station and train station. Many mini markets, KFC and McDonald's around. Big shoping center in train station. Room is not clean and bed is bad, bathroom is bad
Stayed 4 nights in Jul 2019
Response from Rasel on Jul 10, 2019
Thank you for being unsatisfaying.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation hub ,renovated Good place Little noise traffic in the morning But overall good place
Stayed 1 night in May 2019
Response from Rasel on May 28, 2019
Thank you for your review and means a lot to us. Hope you've enjoyed your stay. Regards La Casa Dell'Arte

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
I needed to be next to Rome Termini so location was great and was better priced than most other locations. The Metro, train station, Leonardo Express to the airport, and many eating options were only a few minutes away. The staff was helpful and the room the clean. Only complaint is the beds could have been softer, I could feel a few springs through the mattress.
Stayed 5 nights in Apr 2019
Response from Ras on May 4, 2019
Thank you for your feedback it means lot to us. We will try to improve as much as we can. Wish you all the best to you and your family.

6/10 Okay

Jeet, Richmond, VA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hidden in the street. Once inside doesn’t say which floor to go to
Stayed 1 night in Mar 2019
Response from La casa dell'arte on Mar 10, 2019
Thank you for being so nice and throw your coke can in front door

4/10 Poor

Diana Andreea

Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2018

8/10 Good

Daniel Mansoor, Aarhus

Liked: Cleanliness, property conditions & facilities, room comfort
Great place, but no help given
Great place, close to the train station, good choice if you need to leave the next day, from the train station, I was told that they could help me wake up the next morning, as my phone was not really reliable at that time. They didnt wake me and the receptionist was sleeping when i wanted to check out, which is a minus, else a great place.
Stayed 1 night in Oct 2018
Response from Rasel on Nov 15, 2018
very soory for the inconvinence.we will arrange some thing for it. Thank you

8/10 Good

Kai Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Rasel on Oct 26, 2018
Grazie per aver soggiornato con noi e il suo recensione e importante per tutti gli altri che viene a soggiornare con noi.

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Rasel on Sep 25, 2018
Thank you for your positive response.We were satisfy to have you as our guest

8/10 Good

Traveler, Chicago

Liked: Cleanliness, staff & service, room comfort
Very close to Roma termini ( 2 min) and all the public transportation to everywhere in Rome. Walkable distance(1 km) to Colosseum and Roman forum. Breakfast is minimal. Staffs are very nice. The name board outside the hotel is very small, so it won't be an easy find.
Stayed 3 nights in Sep 2018
Response from Ras on Sep 15, 2018
Thank you for your feedback it means lot to us. We will try to improve with time

2/10 Terrible

Mario, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Very small shower with water that did not drain properly so water went all over the floor Large paint flakes coming off wall of bathroom Uncomfortable beds noisy room We left after one day and they would not refund us the second day Found a place 10x better for less $ a block away Not recommended for anyone
Stayed 2 nights in Sep 2018
Response from IQB on Sep 11, 2018
Thank you for your negativity. We still appriciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff by termini station
Very friendly and helpful staff. Hotel is right near termini station which is great for getting around the city by bus or metro or using the train to the airport. Area is a bit rough and hotel is older. Breakfast was packaged food and coffee in your room the day before which is very helpful if you are on the go early. I enjoyed my stay.
Response from Rasel on Apr 15, 2018
Thank you for your positive feedback. We'll try to improve as much as we can. We try to be helpful as much as we can.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rought
Outside appearance misleading. Once in the apartment room was nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

chonladhee, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little B&B in ROMA ! :)
All of them so nice and thank you for hospitality Thank again for Alexxandra and your dad and your mom Next time we will stay with your hotel.

4/10 Poor

francisco, mexicali,Mexico

Disliked: Staff & service, property conditions & facilities
casa dell'arte stay
Friendly staff we saw them only once at arrival,breakfast offered bad,front door difficult to open,lift worked only the day of our arrival and the room was on the fifth floor.Room pretty and clean.Very close to termini station and metro lines to move around,lots of small stores and restaurants around.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good B & B in a great position.
B & B close to train station, tourist buses and bus to airport. Restaurants and supermarkets very close by. Good value. Breakfast was included but consisted of packet food.

2/10 Terrible

Peter, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY AT THIS B&B
Terrible place. No sign on building. Unmarked door on 5th floor in unmarked building. No one was there when we arrived. DO NOT STAY AT THIS B&B!!!!. Imposssible to find this building without a sign. Impossible to find B&B without going to 5th floor of unmarked building...No one was there to mert us at 10:30 pm....even though it was promised. When Hotels.com called, there was no answer. DO NOT STAY AT THIS B&B

6/10 Okay

Wayne, Singapore

Liked: Room comfort
Disliked: Property conditions & facilities
Normal Service
The room is big but washroom is small. The ground floor is smelly and dirty. The lift is too small. The reception time is limited and it is difficult to communicate with the receptionist in english.

4/10 Poor

freakylizard, Switzerland

Liked: Cleanliness
Disliked: Staff & service
Not Ideal
This B&B is not a "regular" B&B experience. Good points: -clean rooms -close to the Termini station -cheap room rates -comfortable beds -modern TVs -free, fast wifi -air conditioning -safes for your valuables are provided in the rooms -polite reception from the hotel owner Bad points: -the building and surrounding area is extremely noisy* -the area does not feel safe at all** -the reception is not 24/7*** -the (unfriendly, non-English speaking) cleaner does not provide fresh towels/sheets *There is a LOT of noise in this building at all times. This made it difficult to have a full, undisturbed night's sleep. **Because of all of the noise, and being disturbed by people running around the interior of the building at night, I didn't feel safe in this B&B. Yes, there are double locks on the main B&B door along with your own room door. However, I think the safety problems have not gone unnoticed by the residents of the building because during my stay there were men employed to install CCTV cameras, a security gate inside the main doors, and a new lock on the main door. ***When you book your stay, you will receive an email shortly after your payment has been processed asking for your arrival time. This is not a 24/7 B&B, so you have to find a time to check-in with the owners. If you arrive late at night, there are extra charges. However, this wouldn't be a problem if you organised your visit. I had no problems with this (although it did make me a little uneasy about my arrival).

8/10 Good

Andy, California

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable B&B close to transport
We stayed at La Casa dell'Arte during our Italy vacation for four nights in mid-May 2014. I chose it specifically for its location close to Termini and price which is quite affordable if you compare it to hotels in the same area. People who want to book it should understand that this is not a hotel but European-style B&B, meaning there is no personnel on premises most of the time. If you arrive late you need to make sure that someone is there to meet you (and they charge you for late arrivals). We were actually quite pleased with our stay. The room (we stayed in Leonardo) was OK, it looks like it was renovated recently, everything is quite new and clean (though not the highest quality). Bed was OK, a bit on firm side. Bathroom is very tiny by American standards, but quite OK, shower is strong. They don't serve breakfast there, instead you are given a ticket that you can use in a nearby cafe, one ticket gets you cup of your favorite coffee and a pastry (croissant, danish, whatever you like). You probably won't survive until lunch on this breakfast if you get up early. Neighborhood seems to be interesting, we were woken up once in the middle of the night by screams of the drunken guy arguing with the police (this may be normal in Italy:).

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but several other to choose from in the area.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Budget Accommodation
This is a budget accommodation. The room was a nice size and clean. Bathroom was very tiny. There was nobody around after 10:00a.m. Breakfast was bare minimum and there was no wi-fi. I would rate this as a 2 star hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I'd find someplace else
The location of this place is great, but it isn't a hotel. It is three rooms in an apartment building run as a bed and breakfast by a woman who lives upstairs. She isn't around much (which she tells you right away) and needs an exact arrival time or she threatens to cancel your reservation. All of that would be fine except I felt like every time I touched something it broke--the door handle to my room fell off, the outlets by the bed aren't screwed in and pulled out of the wall when I plugged my phone in, and the remote didn't work. In addition the woman who runs the place said the credit card machine was broken and asked me to pay cash. I did, but then a .01 charge showed up on my credit card for which I had to pay a foreign transaction fee after paying for the room in full. The room also has no sound proofing between the other two rooms and the water is really loud, so essentially if the other guests are awake so are you.

2/10 Terrible

Eoin, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this "hotel". To start with we arrived and were met by a woman at a nondescript door on a street, we were brought into a very shabby lobby and then shown to our room which was tiny. The sockets were falling out of the wall, the window opened onto courtyard which had 2 kitchens off it so it was very loud. The breakfast was horrible. And the front door was left open all night. The only good thing about the room is that it was close to termini station. Stay away people, this is not a good place and it costs way too much for what it was.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good deal for the price
The room was clean and comfortable and the continental breakfast was very good. This place is comfortably located if you travel to Rome Termini and all sights are within walking distance (at least if you like walking). The bathroom was small but sufficient. Since it is a bed and breakfast and not a hotel, you have to specify the check-in time. However, this was not a problem, as the owner/manager emailed me right after I had booked the room to make arrangements.

10/10 Excellent

IAN, ENGLAND,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Casa dell'Arte
Second time at this hotel and another great stay. Owner and other staff member pleasant and helpful. Whether by co-incidence but also in same room as before which was nice.. Bravo!!!!

10/10 Excellent

Neda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well located and the staff were so helpful and kind.
Stayed 2 nights in May 2021
Response from apl on May 12, 2021
Thank you so much for your feedback, It means lot to us. Thanks

4/10 Poor

Eliza

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

8/10 Good

Mario

Liked: Cleanliness, staff & service, room comfort
Bom para poucos dias
Para quem não conhece Roma ou vem com família indicaria outro lugar. Mas para poucos dias e querendo gastar pouco é uma boa escolha. O café da manhã se resume a dois croissant e uma xícara de casa, o ambiente é cheira mofo ( de velhos) , os atendentes são muito educados.
Stayed 1 night in Feb 2020
Response from Rasel on Feb 20, 2020
Thank you

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Bien ubicado cerca Termini
Excelente ubicación cerca de Estación Termini. Lo necesario para pasar la noche y descansar bien. Check in muy fácil y rápido. Recomendado!!!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Non mi è piaciuto lo stabile: vecchio, ascensore con problemi
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanno molto da lavorare
Se vai in un beb ti aspetti anche la colazione...2 notti a 104€ senza colazione!!! Insoddisfacente!!!
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
impossibile fare doccia con acqua calda, la cipolla e' rotta e ogni volta si allaga il bagno e oltre. il letto e' di quelli pieghevoli, quindi decisamente scomodi. la pulizia e' scarsissima, ho dovuto provvedere da me. Il personale e' tutto composto da stranieri che non conoscono l'italiano, quindi difficilissimo farsi capire. Io, generalmente sono un tipo accomodante, ma in questo posto si esagera. non vale nemmeno la meta' di quanto ho pagato
Stayed 2 nights in Aug 2019
Response from Rafael on Aug 18, 2019
Lei e una persona scomodissimo. Quando lei arrivato alla struttura diceva che lei a pagato tutto pero nessuno puo pagare la tassa di soggiorno prima del suo arrivo. Pero la problema cominciato di la. Ho presentato il foglio dove si scritto ta tassa di soggiorno non era pagata era pagata solo la IVA. Quando ho detto che deve leggere bene prima prenotare e dopo la prenotazione. Pero non dice che non parlo Italiano qua 41 % cliente sono Italiani quindi se solo dice lei non cambia niente. Consiglio di pulire il cuore e la testa. Se qualcuno dice la verita deve accettare nella vita, Sono sempre corretto non sono una cosa buono. Comunque ci auguro una buona Vita e consiglio di non prenotare qua.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2019
Response from Rassell on Jul 24, 2019
Thank you for your response really appriciate this

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Rasel on Jul 12, 2019
thank you

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Chambre d'hôte bien placée
Cet établissement n'est pas vraiment un hôtel mais propose plutôt des chambres d'hôte au 5e étage d'un immeuble. La proximité avec la gare de Termini, permet d’accéder facilement au métro et à une multitude de bus. Les parties communes de l'immeuble sont en état correct, par contre ascenseur est hors d'âge avec des portes manuelles. Accueil correcte et serviable. Autrement la chambre était dans un état impeccable. Elle était de taille correcte et lumineuse. Par contre la salle de bain était très petite. La literie était correcte. L'insonorisation extérieure (fenêtre) était parfaite mais la porte de la chambre n'isolait pas bien (au niveau bruit) par rapport au couloir de l'appartement. Heureusement les convives étaient raisonnables :) . Le petit déjeuner est un des pire que j'ai eu. Une tasse de café au lait et deux tapisseries industrielles sous vide accompagnées d'un jus d'orange totalement artificiel.
Stayed 4 nights in Apr 2019
Response from Ras on May 3, 2019
Thank you with your feedback it means a lot to us.

8/10 Good

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from RAS on Apr 28, 2019
Grazie per la resposta positivo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適,但衛浴間較窄小
本次住宿該飯店入口是一般住家,需按電鈴請飯店人員開門,工作人員會來帶客人進房,先別亂跑(笑)。本次住宿於梵谷房,位於一樓(台灣的二樓,無電梯)。衛浴間狹窄。淋浴拉門一邊是壞的,所以已附上了浴簾,但仍會弄濕地板。蓮蓬頭無法調整,開關時必須小心(要小心水溫不要調太熱)。馬桶沖水系統是馬達加壓,沖水時會有巨大聲響。整體上乾淨整潔,每日有打掃服務。飯店服務人員會於指定時間將早餐送至房間。有寄放行李的服務,24小時都有服務人員為您服務。飯店位置交通方便,也可走路到附近景點,餐廳超市也很多。
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entrance was hard to find from the street. Shower was extremely small and hard to use; shower was partly missing; shower base was very dirty and rusted; bed was comfortable and air conditioning working fine.
Stayed 1 night in Apr 2019
Response from RAS (La Casa Dell'Arte on May 3, 2019
There was 24h reception so any problem could contact to us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Arredamento essenziale. Biancheria perfettamente pulita e stirata. Personale gentile
Stayed 1 night in Mar 2019
Response from RAS on Apr 30, 2019
grazie per accomodare La Casa Dell'Arte

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from Ras on May 17, 2019
Grazie mille

8/10 Good

Verified traveller

Liked: Staff & service
Buon rapporto qualità prezzo, vicina alla stazione Termini e questo mi faceva comodo.
Stayed 1 night in Feb 2019
Response from Ras on Feb 15, 2019
Grazie Mille sua ricensione e lei e la famiglia era molto gentile.

8/10 Good

지웅

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고입니다.
엘레베이터도 있고 아침도 오렌지쥬스에 크로와상 갖다주심. 있을껀 다있으나 화장실에 샤워부스 배수가 잘안되는 단점... 지역자체가 역근처 외국인 노동자 거주구역이라 그런지 늦게까지 좀 시끄러움. 가성비갑 인정입니다. 잠만자는데 문제없어요
Stayed 3 nights in Sep 2018
Response from RAS on Feb 4, 2019
Thank you for your feedback we wil try to improve our service

8/10 Good

Costantino, Maccagno

Liked: Cleanliness, staff & service, room comfort
Dignitoso e a 2 passi dal centro. La camera era pulita e confortevole.
Stayed 2 nights in Oct 2018
Response from Rasel on Oct 25, 2018
Grazie per aver soggiornato con noi e il suo recensione e importante per tutti gli altri che viene a soggiornare con noi.

8/10 Good

Megguy, Lille

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant, et à l’ecoute. Petit déjeuné servi dans la chambre. Ménage convenable sauf sous le lit, literie et serviette propre. Je recommande
Stayed 1 night in Sep 2018
Response from Rasel on Oct 4, 2018
Thank you very much for your feedback we really happy to host such gentle custommer like you.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
駅から近く、周りにレストランも多い、ローマ観光にとても便利、男一人寝るだけならとても良いホテルでした。
Stayed 1 night in Sep 2018
Response from Rasel on Sep 18, 2018
Thank you for your feedback.Appriciate your thouts.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uselt
Inget boende som rekommenderas. Står att det ingår frukost men inget ätbsrt
Stayed 1 night in Sep 2018
Response from Rasel on Sep 19, 2018
Thank you for your thought but we do serve breakfast after 8 am. If you leave early you should ask in the reception so we put something instant breakfast for early checkout custommers.When asked in the reception you need to let us know what time you want to have your breakfast.