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Reviews of 9Hotel Cesari

4 out of 5
9Hotel Cesari
Via di Pietra 89a, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 470 reviews" "
Rating 8 - Good. 103 out of 470 reviews" "
Rating 6 - Okay. 27 out of 470 reviews" "
Rating 4 - Poor. 10 out of 470 reviews" "
Rating 2 - Terrible. 7 out of 470 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Juanpedro

Travelled with family
Liked: Amenities
Staff could have done a better job of preparing the room for three people not two. We only got two towels, two cups, two teas, two pairs of sandals. ... It was three people.
Stayed 2 nights in Apr 2024

10/10 Excellent

Breana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Great on all fronts. Would DEFINITELY stay again. Be sure to enjoy the breakfast and rooftop bar.
Stayed 2 nights in Apr 2024
Response from Andrea on Apr 10, 2024
Dear Breana,We thank you for your excellent comment and we are very pleased to know that you have enjoyed our hotelCesàri. Your compliments for our staff have been sent to them. We will continue to work on the small detailsyou mentioned.Looking forward to welcome you again in our house,Best regards,AndreaFront Office

10/10 Excellent

Nidhi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Andrea on Apr 4, 2024
Dear Nidhi,Thank you for taking the time to write this review.It was a pleasure to welcome you.We hope to see you again here with us for your next stay.Sincerely,AndreaFront Office

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is amazing!! We were in walkable distance to everything!! The staff took care of all of our needs and you can’t beat the rooftop restaurant. We had a beautiful Easter weekend visit. Thank you!
Stayed 2 nights in Mar 2024
Response from Andrea on Apr 2, 2024
Dear Mr. Renee,We thank you very much for your great comment and are delighted to hear that you had a great time at the9 Hôtel Cesari.We will not fail to pass on your remarks to our entire team, especially Rooftop Bar! Yoursatisfaction is the best reward for us who try day after day to offer you an irreproachable service!We look forward to seeing you again during your next stay.Best regards,AndreaFront Office

8/10 Good

Guirguis

Liked: Cleanliness, staff & service
As far as customer service, Simon was very helpful and there was another girl with dark hair everybody else they were not helpful at all as far as the rooms was very small. The shower was leaking all over and the pillows was really bad. That would be one of the biggest problems I have with the hotel beside that it’s OK.
Stayed 3 nights in Mar 2024
Response from Simone - Front Desk on Mar 25, 2024
Dear Guirgius,Thank you for sharing your impressions regarding your recent experience at 9Hotel Cesari in Rome.However, we are sorry that your stay did not fully meet your expectations and we apologize for thisunfortunate situation.if we had known that you had a problem with the shower we would have immediately sent the maintenance technician to resolve it.Concerning the pillows, if you asked us for different during your stay we could provide them.We hope to have the chance of welcoming you again for a more satisfying experience.Best regards,

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely roof terrace ..terrific location ,comfortable rooms with windows that actually open .
Stayed 5 nights in Mar 2024
Response from Massimiliano Felici – Front Office Manager on Mar 19, 2024
Dear Debbie, thank you for posting a positive comment about your experience. We are delighted that you appreciated our ideal location and the rooftop bar. We look forward to welcoming you back, Kind regards,

8/10 Good

NOhum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Centre City, a minute walk from Trevi fountain. Since youre near a main street it is very noisy until about 1 AM. If you need quiet, this place isnt for you. Other than the noise I was happy with the stay. No real complaints. I travelled alone to explore the city and was just looking for a simple room to sleep in.
Response from Ginevra - Front Office on Feb 25, 2024
Dear Guest, thank you so much for your review. We truly hope to have the chance to welcoming you again very soon.Warmest Regards,

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding area is amazing. One can walk to virtual everything. The staff is very accommodating and helpful. However, our bed was down right dreadful! It was two mattresses placed together that kept separating. Also, a little more counter space would be very nice.
Stayed 3 nights in Feb 2024
Response from Massimiliano Felici – Front Office Manager on Feb 6, 2024
Dear Charlie, we thank you for your nice comment and we are delighted to hear that you had a great time at the 9Hotel Cesari. We will consider your suggestions to improve more and more.We look forward to seeing you again during your next stay in Rome. Best regards,

10/10 Excellent

Enrique

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was phenomenal at this property. We had little inconveniences during our stay but when we reported it to the desk lady; she fixed them right away. Also the blonde lady at the front desk was so cordial and nice, she made our stay better. I would highly recommend this hotel !
Response from Massimiliano Felici – Front Office Manager on Feb 5, 2024
Dear Enrique, thank you for your kind words and for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us and that our staff provided excellent service. We hope to welcome you back soon! Kind regards,

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in Jan 2024
Response from Ilenia on Jan 28, 2024
Dear Guest,We would like to thank you for your great feedback We are so happy that you enjoyed your stay with us and we hope to welcoming you soon again!kind regardsIlenia - Front Desk Staff

8/10 Good

Charles

Travelled with partner
Stayed 2 nights in Jan 2024
Response from Ilenia on Jan 19, 2024
Dear Mr. Charles,Thank you for your feedback!We are delighted to know that you had a pleasant stay in our hotel and we look forward to seeing you again during your next stay in Rome.Kind regards,Ilenia - Front Desk

10/10 Excellent

Silvia, South Ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Massimiliano Felici - Front Office Manager on Jan 16, 2024
Gentile Silvia, grazie per il suo 5/5! La invitiamo a tornare a trovarci durante il suo prossimo soggiorno a Roma. Cordiali saluti,

10/10 Excellent

KAYVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No.1
Amazing location, super clean & modern rooms, comfy bed, extremely lovely staff, and superb roof top garden/bar. Will come back.
Stayed 2 nights in Jan 2024
Response from Ilenia Simiele on Jan 13, 2024
Dear Guest,thank you for your great review. It's always a pleasure for us to read such delightful feedbacks. We look forward to welcoming you back Kindest Regards,Ilenia - Front Desk Agent

8/10 Good

Kemal

Stayed 1 night in Jan 2024
Response from Massimiliano Felici – Front Office Manager on Jan 12, 2024
Dear Kemal, we thank you for your review of your recent stay at the 9Hotel Cesari. We hope to welcome you back. Kindest regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly and helpful. Loved the rooftop patio. Elevators are small and eccentric. Great location to walk to highlight sites.
Stayed 5 nights in Oct 2023
Response from Massimiliano Felici – Front Office Manager on Jan 12, 2024
Dear John, we thank you for your excellent comment and we are very pleased to know that you enjoyed our hotel in Rome. Your compliments for our staff have been sent to them. Looking forward to welcome you again in our house, Best regards,

8/10 Good

YUSLEIDY

Stayed 5 nights in Jan 2024
Response from Massimiliano Felici – Front Office Manager on Jan 9, 2024
Dear Yusleidy, thank you for posting a positive comment about your experience. We look forward to welcoming you back, Kind regards,

10/10 Excellent

Chris, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Massimiliano Felici – Front Office Manager on Jan 9, 2024
Dear Chris, we thank you for your review of your recent stay at the 9Hotel Cesari. We are delighted to read that you had a good stay with us and hope to welcome you back ! Kindest regards,

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
The hotel is very centrally located within minutes to the Pantheon and Trevi fountain (halfway in either direction). The hotel was recently updated and very modern and clean. Staff were great and late check-in after flight delays was no problem. Stayed with our two young children.
Stayed 5 nights in Dec 2023
Response from Massimiliano Felici – Front Office Manager on Dec 31, 2023
Dear Manuel, thank you for your kind words and for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us and that our staff provided excellent service. We hope to welcome you back soon! Kind regards,

10/10 Excellent

Robyn Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved out stay here! Everything was absolutely perfec! Staff were amazing and very helpful. Thank you so much we will definitely be back :)! X
Stayed 3 nights in Dec 2023
Response from Andrea on Dec 30, 2023
Dear Margaret,We thank you very much for your nice comment. We are delighted to know that you had a pleasant stay in our hotel. A big thank you for your positive feedback that we share with pleasure with our staff. We look forward to seeing you again during your next stay in Rome.Best regards,AndreaFront Office

10/10 Excellent

Taner

Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Andrea on Dec 30, 2023
Dear Taner,Thank you for posting such a generous review about your recent experience. We are delighted that your stay exceeded your expectations and that you appreciated our hotel. We look forward to welcoming you back.Kind regards and happy new year,AndreaFront Office

10/10 Excellent

Andrea R, Rye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Massimiliano Felici – Front Office Manager on Dec 28, 2023
Dear Andrea, we kindly thank you to take the time to share your experience. Looking forward to welcome you again during you next trip in Rome. Best Regards,

10/10 Excellent

SERGIO, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Dec 2023
Response from Massimiliano Felici – Front Office Manager on Dec 28, 2023
Dear Sergio, thank you for your 5/5!. We are delighted that you appreciated our service. We look forward to welcoming you back, Kind regards,

10/10 Excellent

ARIANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the property, for 7 nights this time. The hotel is perfectly situated in the heart of the historic district and within easy walking distance the historic sites and monuments. Moreover, the staff is professional, courteous, and knowledgeable. The breakfast buffet on the roof is delicious and a great way to start the day. 9 Hotel Cesari is our hotel for stays in Rome, and we look forward to our next trip there.
Stayed 7 nights in Dec 2023
Response from Andrea on Dec 23, 2023
Dear Ariane,We thank you very much for your nice comment. We are delighted to know that you had a pleasant stay in our hotel and our location. A big thank you for your positive feedback that we share with pleasure with our staff. We look forward to seeing you again during your next stay in Rome.Best regards,AndreaFront Office

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Andrea on Dec 22, 2023
Dear Mr. Francesco,We thank you very much for your very nice review. We are glad to know that you had a pleasant stay in our hotel. We hope to have the pleasure to welcome you again during your next trip in RomeThanks and regards,AndreaFront Office

6/10 Okay

blanca

Travelled with family
Liked: Cleanliness
Lots off wall marks with in the room. Needs a fresh coat of paint. Did enjoy the window in the room.
Stayed 1 night in Dec 2023
Response from Massimiliano Felici – Front Office Manager on Jan 15, 2024
Dear Bianca, thank you for taking the time to share your experience at the 9 Hotel Cesari. We will pay attention to all details you mentioned. We look forward to seeing you during your next stay in Rome. Best regards,

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Andrea on Dec 16, 2023
Dear Mrs. Lowrie,Thank you for your kind words and for taking the time to leave us a review. Your opinion is very important for us. We hope to welcome you back soon! Thanks and best regards,AndreaFront Office

10/10 Excellent

Lois Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 1 night in Dec 2023
Response from Andrea on Dec 13, 2023
Dear Mrs. Lois,We took pleasure in reading such a big and nice comment like yours and we thank you for taking the time to write it. We loved the fact that your stay with us was so satisfying. See you next time, kind regards,AndreaFront Office

10/10 Excellent

Parveen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Massimiliano Felici – Front Office Manager on Feb 14, 2024
Dear Parveen, we all thank you for your review of your recent stay at the 9Hotel Cesari. We hope to welcome you back ! Kindest regards,

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location, rooftop bar, nice staff.
Stayed 1 night in Nov 2023
Response from Andrea on Dec 6, 2023
Dear Mr. Smith,thank you for posting a positive comment about your experience. We are delighted that you appreciated our ideal location, rooftop bar and our staff. We look forward to welcoming you back.Kind regards,AndreaFront Office

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
I have been staying here for years. The location is perfect for sightseeing, the staff is professional and helpful, and the recent remodel is impeccable. Definitely get their breakfast for a wonderful start to your day. I highly recommend this hotel for your Rome trip!!
Stayed 6 nights in Nov 2023
Response from Ginevra - Front Office on Nov 30, 2023
Dear Guest, we would like to deeply thank you for your wonderful feedback.We are glad that you enjoyed that much your stay with us and we cannot wait to welcome you again very soon!Warmest Regards,

10/10 Excellent

JUAN CARLOS

Stayed 2 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Dec 18, 2023
Dear Juan Carlos, we kindly thank you to take the time to share your experience. We are really glad that you've enjoyed your stay in our house! Looking forward to welcome you again during you next trip in Rome. Best Regards,

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right in the heart of everything in Rome’s city center. Because of this, the noise level from the street is a bit high, but if you want to be close to everything, it’s hard to escape this. Like many hotels in Europe, the accessibility is not like what you’d find in the US, but if you can make it up to the rooftop bar, the vibe and view are lovely. The beds are great - soft and cush. All in all, I was very comfortable at this hotel.
Stayed 2 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 28, 2023
Dear Heidi, We took pleasure in reading your nice comment and we thank you for taking the time to write it. We loved the fact that your stay with us was so satisfying. See you next time, kind regards,

8/10 Good

keith

Great location and friendly staff. Average facilities. Small room and very stiff bed.
Stayed 1 night in Nov 2023
Response from Ginevra - Front Office on Nov 24, 2023
Dear Guest ,thank you for your positive feedback,we really hope to have the chance to welcome you again letting you try ours superior rooms or suites, which are our most comfortable rooms.Warmest Regards,

10/10 Excellent

FREDDIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel at the heart of all the attractions. highly recommended. will come back again.
Stayed 1 night in Nov 2023
Response from Ginevra - Front Office on Nov 23, 2023
Dear Guest,Thank you so much for your great feedback.We are truly delighted that you enjoyed our central location!Looking forward having you here with us during your next stay in Rome,Kindest regards,

10/10 Excellent

JO

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in perfect location to the sites . Amazing roof top bar . Perfect City Centre break
Stayed 2 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 22, 2023
Dear Jo, thank you for your kind words and for taking the time to leave us a review. We're delighted to hear that you enjoyed your stay with us and that you enjoyed the rooftop bar. We hope to welcome you back soon! Kind regards,

10/10 Excellent

Gibson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 16, 2023
Dear Gibson, thank you for posting such a generous comment about your recent experience. We are delighted that your stay exceeded your expectations. We look forward to welcoming you back, Kind regards,

8/10 Good

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Massimiliano Felici – Front Office Manager on Nov 16, 2023
Dear Dona, we thank you for your review of your recent stay at the 9Hotel Cesari. We are delighted to read that you had a good stay with us and hope to welcome you back ! Kindest regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but great location.
Stayed 4 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 16, 2023
Dear Kevin, thank you for your 5/5! We loved the fact that your stay with us was so satisfying. See you next time, kind regards,

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

jagdip

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was squking
Stayed 2 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 16, 2023
Dear Jagdip, thank you for posting a positive comment about your experience. We are delighted that you appreciated our ideal location/rooftop bar. We look forward to welcoming you back, Kind regards,

8/10 Good

An Do

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Ginevra - Front Office on Nov 12, 2023
Dear Guest,we would like to deeply thank you for your positive review. We are so glad that you have appreciated your stay with us at 9Hotel Cesari.Looking forward having you here again soon,Warmest Regards,

6/10 Okay

Kenneth

Liked: Staff & service
Great location, noisy streets and slow wifi.
Great location and within walking distance of Trevi Fountain and The Pantheon. Room was clean and comfy. Draw backs were that it can be quite noisy with many restaurants, shops and people just outside the hotel. The small street in front of the hotel is highly travelled by tourists so expect loud music and yelling into the night. Lastly the Wifi in the hotel is horrendous. It’s really slow and would lag constantly. I don’t understand how this is still an issue in 2023. Other than that it’s a convenient hotel close to the attractions.
Stayed 3 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 16, 2023
Dear Kenneth, thank you for sharing your opinion on your recent stay at 9hotel Cesari.We're glad to hear that you enjoyed the cleaning and the confort of the room. We apologize for the issue with the wi-fi and for the noise coming from the streets. We will take note of your reports for future improvements. Thank you for choosing to stay with us and we hope to welcome you back soon. Kind regards,

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 16, 2023
Dear Kiran, thank you for posting a positive comment about your experience. We are delighted that you appreciated our ideal location. We look forward to welcoming you back.Best regards,

6/10 Okay

Benjamin

Stayed 2 nights in Nov 2023
Response from Massimiliano Felici – Front Office Manager on Nov 28, 2023
Dear Benjamin, we kindly thank you to take the time to share your experience. We are really glad that you've enjoyed your stay in our house! Looking forward to welcome you again during you next trip in Rome. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - fantastic location
Stayed 3 nights in Oct 2023
Response from Massimiliano Felici – Front Office Manager on Nov 7, 2023
Dear Guest, we thank you very much for your 10/10! We are delighted to know that you had a pleasant stay in our hotel. We look forward to seeing you again during your next stay in Rome. Best regards,

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Andrea on Oct 29, 2023
Dear Carolyn, we thank you very much for your very nice review. We are glad to know that you had a pleasant stay in our hotel. We hope to have the pleasure to welcome you again during your next trip in Rome.Thanks and regards,AndreaFront Office

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Amenities
Fantastic location. Clean and quiet and comfortable. Breakfast only so-so and pricey. We could do with English breakfast tea bags in the room
Stayed 7 nights in Oct 2023
Response from Andrea on Oct 25, 2023
Dear John,We took pleasure in reading such a big and nice comment like yours and we thank you for taking the time to write it. We loved the fact that your stay with us was so satisfying. See you next time, kind regards,AndreaFront Office

8/10 Good

Yana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Small but clean
Stayed 3 nights in Oct 2023
Response from Andrea on Oct 25, 2023
Dear Yana,we all thank you for your review of your recent stay at the 9Hotel Cesari. We are delighted to read that you had a good stay with us and hope to welcome you back ! Kindest regards,AndreaFront Office

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Centrally located within walking distance to many of the top things to see while in Rome.
Stayed 2 nights in Oct 2023
Response from Massimiliano Felici – Front Office Manager on Oct 23, 2023
Dear Daniel, thank you for posting a positive comment about your experience. We are delighted that you appreciated our ideal location. We look forward to welcoming you back, Kind regards,