Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 329 avis sur 1001." "
10 – Excellent
329
Note de 8 – Bien, d’après 462 avis sur 1001." "
8 – Bien
462
Note de 6 – Acceptable, d’après 143 avis sur 1001." "
6 – Acceptable
143
Note de 4 – Médiocre, d’après 42 avis sur 1001." "
4 – Médiocre
42
Note de 2 – Terrible, d’après 25 avis sur 1001." "
2 – Terrible
25
8,4/10
Propreté
8,8/10
Service et personnel
7,2/10
Commodités
7,8/10
État et installations de l’hébergement
7,4/10
Écoresponsabilité
Avis
10/10 – Excellent
Betty
8 juin 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon accueil
Étape entre Calgary et Jasper. Très bon accueil à l'hôtel par une réceptionniste d'origine allemande. Nous a donné de bonnes informations. Très sympathiques.
Betty
Séjour de 1 nuit en juin 2019
Sheldon a répondu le 10 juin 2019
Thank you for taking the time to rate our hotel. We are so happy that you received great service with Kris and look forward to welcoming you back again soon
10/10 – Excellent
Amelie
12 mai 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice a short stay
Nice little hotel, well situated near highway.. resto not to far. clean room, continental little breakfast included
Amelie
Séjour de 2 nuits en mai 2019
Sheldon a répondu le 13 mai 2019
Thank you Amelie for taking the time to review our hotel. We truly appreciate the rating and the nice comments. Also the management is so happy to learn that you enjoyed your stay. We look forward to welcoming you back again soon.
8/10 – Bien
Antoine, Edmonton
14 sept. 2016
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon rapport qualité-prix
Hôtel propre offrant un excellent rapport qualité-prix pour une pause d'une nuit sur la route des Rocheuses canadiennes
Antoine
General Manager a répondu le 17 sept. 2016
Thank you for your feedback. We appreciate your business and look forward to seeing you again.
8/10 – Bien
Raven
Voyage d’affaires
22 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was very mid
Raven
Séjour de 13 nuits en avril 2024
8/10 – Bien
Oskar
20 mai 2024
Was not the best but was okay
Oskar
Séjour de 1 nuit en mai 2024
2/10 – Terrible
Amrit
15 mai 2024
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Very dirty place. Bathroom sink plugged, ceiling leaking, and tub has stains. Bed was very poor condition. Spoke with front desk with issues, they said they know, and its been like this for the past year. Unacceptable!!!! Cant believe expedia offers room like this!! and shame on the owner of Rocky Inn.
Amrit
Séjour de 1 nuit en mai 2024
Sheldon a répondu le 15 mai 2024
This is not what was discussed at all; the only thing you mentioned was the bathroom sink and I said it was because there is no air pocket in the sink for the water to drain faster. I never said it was like that for the past year. You never mentioned anything else in the room and I did offer to move you to a different room but you declined the offer. Sorry for the inconvenience that this caused you but I did offer to move you to try and fix the issue.
6/10 – Acceptable
John
Voyage en famille, Voyage avec des animaux de compagnie
11 mai 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
My dog kept wanting to get something under the bed when I looked under the bed I was amazed to find all kinds of rappers and some food under the bed most hotels have their beds on a sort of block this one didn't they should maybe vacuum under the bed once in a while otherwise it was a decent place
John
Séjour de 1 nuit en mai 2024
2/10 – Terrible
Sharon
Voyage de couple, Voyage avec des animaux de compagnie, Voyage d’affaires
5 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Everything was broken, fridge, phone to call front desk, office chair. Staff was unhelpful, I asked for a reciept as I paid at the property... he said he couldn't???
Sharon
Séjour de 1 nuit en mai 2024
Sheldon a répondu le 15 mai 2024
Thanks for the review. I did check your room and nothing in that room was broken. Have a great day.
6/10 – Acceptable
Nicole
4 mai 2024
Points forts : Service et personnel
Nicole
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Gloria, Vermilion
4 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Gloria
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Lace
Voyage en famille, Voyage d’affaires
3 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Still new looking and clean
Lace
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
Claude
29 avr. 2024
Points faibles : État et installations de l’hébergement
Claude
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Chantel
Voyage d’affaires
17 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Probably the quitest hotel room ive ever stayed in
Chantel
Séjour de 13 nuits en avril 2024
10/10 – Excellent
Kyla
Voyage de couple
14 avr. 2024
Points forts : Service et personnel
Over all not bad just minor concerns. Smoke detector hanging from the ceiling. Shower curtain full of rips and holes. Furniture was dirty, stained and ripped up. Holes in the wall.
Kyla
Séjour de 1 nuit en avril 2024
6/10 – Acceptable
Zion
28 mars 2024
Points forts : Propreté, service et personnel
Zion
Séjour de 1 nuit en mars 2024
Sheldon a répondu le 10 avr. 2024
Thank you Zion for the rating. Hope to see you again soon.
4/10 – Médiocre
Melissa
Voyage d’affaires
24 mars 2024
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
Was close to the venue but hotel is old and run down. The ceiling fan in the bathroom was disgusting, the heater was filling off the wall, the wall paper in many places is coming off the wall.
Melissa
Séjour de 1 nuit en mars 2024
Sheldon a répondu le 10 avr. 2024
Sorry Melissa that you weren't happy. I checked the room after you left and not sure what you mean by the heater falling off the wall or the wallpaper; it all seemed good but thanks for letting us know and we will keep a better eye out. Have a great 2024!
6/10 – Acceptable
Margaret
Voyage en famille
24 mars 2024
The property was clean enough but the linens are very dated. The towels are threadbare and don’t appear clean anymore, the pillows seem ancient and the bed sheets dingy. The staff and service were fine.
Margaret
Séjour de 1 nuit en mars 2024
Sheldon a répondu le 10 avr. 2024
Thanks Margaret for the review. The linens are washed with 4 different types of detergent and we change them out constantly. Thanks for letting us know and we will look into it. Thanks for saying the staff and service was good. Have a great 2024!
8/10 – Bien
johnson
20 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pet friendly
johnson
Séjour de 1 nuit en février 2024
Sheldon a répondu le 10 avr. 2024
Thanks Johnson for the wonderful rating. We look forward to having you back.
10/10 – Excellent
Maureen
19 févr. 2024
Points forts : Propreté, service et personnel et confort de la chambre.
Customer service is excellent. Thank you, Sam.
Maureen
Séjour de 2 nuits en février 2024
Sheldon a répondu le 10 avr. 2024
Thanks Maureen for the wonderful rating and review. So glad to know that the customer service was good. Sam is a great owner and takes care of his guests and staff. We look forward to having you back.
10/10 – Excellent
Carlyn
16 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Carlyn
Séjour de 2 nuits en février 2024
Sheldon a répondu le 10 avr. 2024
Thank you Carlyn for the great rating. We look forward to welcoming you back. Have a great 2024!
8/10 – Bien
Olivier
13 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Olivier
Séjour de 1 nuit en février 2024
Sheldon a répondu le 10 avr. 2024
Thank you Olivier for the great rating. We look forward to having you back soon.
6/10 – Acceptable
Scott
4 févr. 2024
Points forts : Service et personnel
Scott
Séjour de 1 nuit en février 2024
10/10 – Excellent
Angela
26 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were very friendly
Angela
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Jennifer
Voyage de couple
8 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable and clean. Friendly staff. Great value. Will definitely stay here again!
Jennifer
Séjour de 1 nuit en janvier 2024
6/10 – Acceptable
Judy
Voyage en famille
8 janv. 2024
Points forts : Service et personnel
hotel was old needs updating
Judy
Séjour de 1 nuit en janvier 2024
4/10 – Médiocre
Debi
6 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The wifi do not work.
Debi
Séjour de 1 nuit en janvier 2024
6/10 – Acceptable
Megan
30 déc. 2023
Megan
Séjour de 1 nuit en décembre 2023
10/10 – Excellent
Jodie
Voyage en famille
28 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice staff !!
Waited up late for us
Jodie
Séjour de 1 nuit en décembre 2023
2/10 – Terrible
wendy
Voyage de couple, Voyage avec des animaux de compagnie
24 déc. 2023
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Front desk attendant would rather be in a back room playing his games than be available for guests. When I complained about the condition of the room I was treated like a liar.
The shower squealed loudly and there was barely enough hot water making for a bad shower. Toss pillows on the couch we’re torn. Bed skirt so wrinkled it was unrecognizable. Food scraps on the floor beside the garbage can. The carpet so stained and dirty I didn’t want to take my shoes off.
Next morning we left and the same clerk couldn’t figure a refund and seemed uninterested in trying to do so.
Only saving grace is the manager phoned a few hours later to give the refund. Now waiting to see if it actually happens.
wendy
Séjour de 2 nuits en décembre 2023
8/10 – Bien
Ian
14 déc. 2023
Ian
Séjour de 1 nuit en décembre 2023
2/10 – Terrible
Elmer
10 déc. 2023
Elmer
Séjour de 1 nuit en décembre 2023
6/10 – Acceptable
Shauna
Voyage d’affaires
29 nov. 2023
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
This hotel is really showing its age... silicone around sinks not done well needs paint job ..thin stained towels.. plug ins that don't work. dirty old lamp shades.. bathroom door not clean
Shauna
Séjour de 1 nuit en novembre 2023
6/10 – Acceptable
Darren
Voyage en famille
25 nov. 2023
Points forts : Service et personnel
Guy at front desk Very nice and Very friendly .
Hotel is fine , room was clean
Basic hotel for the price you pay .
Would stay again if we are up here again for a tournament.
Darren
Séjour de 1 nuit en novembre 2023
4/10 – Médiocre
Brianne
12 nov. 2023
Brianne
Séjour de 2 nuits en novembre 2023
10/10 – Excellent
Mike
Voyage d’affaires
11 nov. 2023
Points forts : Propreté, service et personnel
It was quiet , it’s an older place so I didn’t expect 5 star accommodations but clean with easy parking and staff to assist you at all times.
Mike
Séjour de 1 nuit en novembre 2023
8/10 – Bien
Dianna
7 nov. 2023
Dianna
Séjour de 1 nuit en novembre 2023
10/10 – Excellent
Jennifer
5 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jennifer
Séjour de 2 nuits en septembre 2023
6/10 – Acceptable
Voyageur vérifié
Voyage d’affaires
29 oct. 2023
Points forts : Service et personnel
Points faibles : Propreté, confort de la chambre
Fix it up
Room needs new carpet. Has nasty smell. Shower head made the loudest screaming noise. Shower needs replacement. Found an empty 6 pack ring (not from me) beside the fridge. Cleaning in room was sub par
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
2/10 – Terrible
Cemgil
18 oct. 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Dirty. Unsafe, unhealty
Cemgil
Séjour de 5 nuits en octobre 2023
6/10 – Acceptable
Masahiro, Calgary
Voyage de couple
14 oct. 2023
Nothing special. Cost of stay seems matching facility and service.
Masahiro
Séjour de 1 nuit en octobre 2023
2/10 – Terrible
Cori
Voyage d’affaires
5 oct. 2023
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Cori
Séjour de 1 nuit en octobre 2023
2/10 – Terrible
Ken
1 oct. 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This was rated as 8.3 very over rated. We would give it a 4. Very old, musty, run down definitely needs a major upgrade! The pictures of the place were probably taken 20 years ago. Very deceiving!
Ken
Séjour de 1 nuit en septembre 2023
2/10 – Terrible
Kristen
22 sept. 2023
Kristen
Séjour de 1 nuit en septembre 2023
6/10 – Acceptable
Arlene
Voyage en famille
22 sept. 2023
Points forts : Service et personnel
Great price. Quiet. Place is in need of a little upgrading but overall it was good for the price
Arlene
Séjour de 1 nuit en septembre 2023
10/10 – Excellent
Stephen
18 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stephen
Séjour de 1 nuit en septembre 2023
8/10 – Bien
Jodi
Voyage de couple
8 sept. 2023
Points forts : Propreté, service et personnel
A little older hotel, but in a good area and quiet.
Jodi
Séjour de 2 nuits en septembre 2023
6/10 – Acceptable
Betty Ann
Voyage de couple
6 sept. 2023
Points faibles : Commodités
This was a 8.6 rating “not” two people doing everything, laundry, housekeeping, and check in. The staff was very friendly. We were first put into a room with some light problems so they moved us to another room which was better but you kept the curtains drawn as the view looked like a junk yard.
In the morning we went to what we thought was a continental breakfast but there was nothing set up so us and another couple went next door to eat.
I do have to say though that the room was clean and the beds were comfortable. Would I recommend it, NO
Betty Ann
Séjour de 1 nuit en septembre 2023
6/10 – Acceptable
David
Voyage de couple
4 sept. 2023
Points faibles : État et installations de l’hébergement
This property is about as expected at the moderate price range. Heavy smell of cleaner when we entered the room - possibly to mask smoke ... was resolved quickly with A/C. There was a burned out light in the entry way but in fairness, we did not ask them to fix it so it was a bit dark for some tasks. The beds and linens and comfort were very good and we were just there to sleep so it met our purposes.
David
Séjour de 2 nuits en septembre 2023
8/10 – Bien
Fidelyn
Voyage de couple
4 sept. 2023
Points forts : Propreté, commodités
The room has a smell especially the washroom. It is clean but there’s a strong odour of urine. Either they need a stronger cleaning solution or it’s saturated the surrounds of the bowl. Otherwise it has a comfortable bed and table with two chairs that guests can actually eat in if they choose to do so.
Fidelyn
Séjour de 1 nuit en septembre 2023
8/10 – Bien
Michelle
Voyage en famille
3 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beds were comfy.
The beds were comfy. Close to a great diner called the rainbow. My family travels often and did like the hotel.