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Get an overview of this hotelPlaya del Carmen beachfront resort with spa

On the Caribbean Sea

The Viva Wyndham Maya is situated on a white-sand beach facing the bright, blue sea, within the exclusive Playacar community, home to a championship, 18-hole, Robert Von Haage-designed golf course.

All-Inclusive Resort

The room rate at Viva Wyndham Maya includes all meals and snacks; unlimited cocktails, beverages and wine; daily activities programs with unlimited non-motorized sports; night time entertainment; and Viva Kid's Club for children 4-12 years of age.

Tropical and ocean views

Colonial-inspired guestrooms at this Playacar resort on the Riviera Maya have private patios or balconies that overlook lush tropical gardens and ocean views. Guestrooms include LCD TVs, climate control, and direct-dial phones.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Meals and beverages at companion properties
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Bicycling
  • Climbing wall
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball


  • Aerobics
  • Dancing
  • Pilates

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Access to onsite clubs
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Snorkeling excursions
  • Premium food items
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Wireless Internet access
  • Offsite tours

Hotel Amenities

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).

The Viva Wyndham Maya All Inclusive lies on the Caribbean Sea, 2 miles (3 kilometers) from Playa del Carmen in the upscale Playacar community.

In addition to the sandy beach, guests have access to a freshwater pool with a swim-up bar, a spa tub, tennis courts, windsurfing, paddle boarding, a trapeze, and a health club with personal trainers. For additional charges, Renova Spa provides services such as massages on the beach under open-air palapas, temporary Mayan tattoos, and hair styling including Caribbean braids.

Buffet dining is available for all meals, and theme restaurants offer Mediterranean, Italian, and Mexican fare. Guests may also enjoy à la carte dining at a companion resort 1 hotel away (approximately 500 meters). Entertainment includes nightly live performances in a 600-seat theater, and complimentary admission and drinks at the disco.

The live show Viva Circus features acrobatic stunts, juggling, and flying trapeze acts. Guests who wish to join in on the show's action can partake in interactive trapeze lessons or a juggling workshop.

Child-friendly amenities include a children's pool, playground, clubhouse, and children's club.

Complimentary wired (high-speed) Internet access is available in common areas.

Additional amenities include a tobacco shop, jewelry store, and a photo center (surcharges apply).

  • Outdoor pool 
  • Poolside bar 
  • Spa tub 
  • Full-service spa 
  • Spa treatment room(s) 
  • Sauna 
  • Health club 
  • Nightclub 
  • Bar/lounge 
  • Restaurant 
  • Porter/bellhop 
  • Multilingual staff 
  • 24-hour front desk 
  • Hair salon 
  • Gift shops or newsstand 
  • Shopping on site 
  • Tennis on site 
  • Total number of rooms - 604 
  • Number of floors - 2 
  • Business center 
  • Wedding services 
  • Supervised childcare/activities 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free wired high-speed Internet 
  • Babysitting or childcare 
  • Garden 
  • One meeting room 
  • Free self parking 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Rollaway/extra beds available  
  • Babysitting or childcare  
  • Playground on site  


Available in some public areas: Free wired high-speed Internet


Free self parking

Room Amenities

  • Balcony 
  • Climate control 
  • Access via exterior corridors 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cable TV service 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

Guests can also enjoy dining facilities at a companion resort, Viva Wyndham Azteca All Inclusive, one hotel away (reservations required, limited space).

La Terraza - Buffet-style restaurant. International cuisine. Themed dinners. Breakfast, lunch, and dinner.

Portofino - À la carte Mediterranean cuisine. Reservations required. Nightly dinner.

Hacienda Don Diego - À la carte Mexican cuisine. Reservations required. Nightly dinner.

Miramare - À la carte pizza and pasta restaurant. Reservations required. Nightly dinner.

Viva Café - À la carte restaurant serving international and modern cuisine. Reservations required. Open for dinner.

The resort also provides a cocktail and snack bar, lobby bar, swim-up bar, and a disco bar. All are open from early morning to late evening, while the disco bar opens in early evening.

Nearby Things to Do

Among Viva Wyndham Maya's many recreational facilities are a large freshwater pool, spa tub, sun terrace, and a health club with complimentary personal training. Tennis courts, paddle boarding, a trapeze, a rock-climbing wall, and a trampoline are other fitness choices.

Complimentary group lessons are offered for windsurfing, sailing, tennis, Caribbean dance, and introductory scuba diving. A daily activities program includes water aerobics and beach volleyball. At night, guests head for the 600-seat theater to watch live entertainment and to dance at the resort's disco.

The resort's diving center offers PADI certificate courses for scuba divers (surcharges for diving courses, certification, and trips). The staff can help arrange other opportunities, such as archaeological site tours, fishing, horse riding, and sport fishing charters (surcharges apply). Designed by Robert Von Hagge, the 18-hole Playacar Golf Club (surcharge) is a 10-minute walk from the resort.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Personal motorized watercraft on site 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Aerobics on site 
  • Bicycle rentals on site 
  • Pilates classes on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 

Spa Services

  • Hot stone massage 
  • Steam room in spa 
  • Reflexology 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Maya Viva
  • Maya Viva Wyndham
  • Viva Maya
  • Viva Maya Resort
  • Viva Maya Wyndham
  • Viva Wyndham Maya
  • Viva Wyndham Maya Playa del Carmen
  • Viva Wyndham Maya Resort All Inclusive
  • Viva Wyndham Maya Resort All Inclusive Playa del Carmen
  • Wyndham Viva Maya

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Honeymoon Promotion

Honeymooning couples who book a minimum three-night stay will receive the following at check-in:

  • Upgrade to a higher room category (subject to availability)
  • Bottle of champagne or sparkling wine
  • Fruit basket
  • Hors d'oeuvre tray
  • 7x4-inch picture
  • Two t-shirts
Copy of marriage certificate is required at check-in.

Borboleta Infant Program

Guests traveling with infants may request use of the following amenities during their stay, free of charge:

  • Changing station
  • Baby bathtub
  • Feeding chair (in restaurants)
  • Bottle sterilizer
  • Bouncer
  • Walker
Valid anytime, subject to availability. Offer available upon request at check-in. Restrictions may apply.

Viva Grand VIP Promotion

Book a stay in any room or rate category, for travel anytime, and guests may enjoy the following amenities for an additional USD $45, payable at check-in:

  • Personalized check-in
  • Room upgrade, subject to availability
  • Access to all VIP areas
  • Priority given in reservations for à la carte restaurants
  • 10% discount in affiliated stores
  • 10% discount on meals and beverage additional to all inclusive package
  • Late check-out, subject to availability
Details available at check-in. This package price does not include accommodations. Package price is US$45.00 for 3 nights, per person. Additional nights cost US$10.00 per person. Available for guests 18 years and older. Participating affiliated stores are identified with the Viva Wyndham Logo. Offer is not valid with groups/conventions and may not be combined with other promotional offers. No refunds for any unused portion of offer. Other restrictions may apply.

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