5 bars/lounges, swim-up bar, poolside bar

Reviews of Riu Tequila - All Inclusive

3.5 out of 5
Riu Tequila - All Inclusive
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, staff is nice.
Stayed 6 nights in Mar 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed this location. We have been to many RIU properties and this was one of the best. Full of everything, we enjoyed our vacation so much. Thank you for the memories! The Peterson’s
Stayed 7 nights in Mar 2024

10/10 Excellent

Penelope J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at the Riu Tequila was 21 years ago. We came back on this trip with our two sons to show them where we stayed when we were expecting our oldest son. The resort did not disappoint and our young adult sons had a blast.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay,,,, food was great ,,,, well run.
Stayed 5 nights in Mar 2024

10/10 Excellent

Zania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Dion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great establishment, staff and restaurants.
Stayed 7 nights in Mar 2024
Response from Hotel Riu Tequila Online Reputation Manager on Mar 14, 2024
Dear Dion,We are already missing you!Thank you very much for your review and your kind remarks, it is very much appreciated.Positive feedbacks make our day and make us want to improve the experience we provide to our guests.The most important thing is that you liked it.Looking forward to your next visit.Kindest Greetings, Dion,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non stop entertainment, excellent food and drinks, beautiful properties, safe environment to walk to shopping. The staff is top notch. Andrea. Louis, Rey and Rangel made our stay one to remember.
Stayed 7 nights in Mar 2024
Response from Hotel Riu Tequila Online Reputation Manager on Mar 14, 2024
Dear Cheryl,Thank you very much for taking the time to give us your fabulous feedback following your recent stay at our hotel.It is wonderful to learn you enjoyed your time and we are delighted to read your evaluation.We wish you come back soon, Cheryl!Warmest Greetings,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything
Stayed 6 nights in Mar 2024
Response from Hotel Riu Tequila Online Reputation Manager on Mar 14, 2024
Dear Renee,Thank you very much for choosing us!It is wonderful when we read the feedback of our beautiful guests and learn they liked their stay.Looking forward to welcoming you again soon.Love you back, Renee,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Selma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 experience!!! Amazing dining options, always something to do because the entertainment team works so hard to make sure there are always activities. The staff is so friendly and helpful. The beach is about a 5 minute walk or there is option for a shuttle but we just walked. Beach was amazing. We had access to other resorts around and had the best time. Will definitely be going back!!
Stayed 6 nights in Mar 2024
Response from Hotel Riu Tequila Online Reputation Manager on Mar 12, 2024
Dear Selma,Thank you very much for your feedback, we are happy to read that you have had a great time during your visit.It feels very gratifying.We will be very happy to welcome you again and share another brilliant stay.Hoping to see you again very soon, Selma!Loving Greetings,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Nikcolette, Dacula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything and the staff was impeccable
Stayed 4 nights in Feb 2024
Response from Online Reputation Manager on Mar 8, 2024
Dear Nikcolette,Thank you very much for taking the time to give us your feedback.We are very pleased that you enjoyed your stay in our facilities and, above all, we are flattered to know that your holiday was satisfactory, especially thanks to the attention of our wonderful service provided.We hope you will choose us again to spend a few days with us.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

6/10 Okay

Jose Mariano

Travelled with partner
We had a good time at this resort But I would like for them to have some one who can bring drink when you are at the beach
Stayed 3 nights in Feb 2024
Response from Online Reputation Manager on Mar 12, 2024
Dear Jose Mariano,Thank you for your comment.We are pleased to know that you felt good between us.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.On our website you will find the wide and varied range of hotels we have and the information corresponding to each of them. We are convinced that you will find the one that best suits your needs.We would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

2/10 Terrible

Nadine

Travelled with group
Disliked: Staff & service
Terrible stay. Upon a late arrival to the hotel, we were informed they did not have our rooms. They said they were overbooked. They moved us to Riu Lupita. Terrible resort. No offer of apology or anything
Stayed 3 nights in Feb 2024
Response from Online Reputation Manager on Feb 28, 2024
Dear Nadine,Thank you for choosing Riu and for sharing your comments with us!We apologize for the inconvenience related to your booking. These are very rare situations and we are committed to avoiding them. However, we always try to provide the best solution possible guaranteeing that our guests receive the same or an even better holiday experience.We hope to host you again in one of our hotels in the near future and provide you with the kind of experience that best suits you.With best regards,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Michael Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and helpful staff. No complaints
Stayed 7 nights in Feb 2024
Response from Hotel Riu Tequila Online Reputation Manager on Feb 28, 2024
Dear Michael Lee,It is an honour to be recognized as a good hotel. Our staff are thrilled when they learn their efforts are appreciated, we thank you on behalf of our team, for your evaluation.We hope you come back soon, Michael!Loving wishes,Hotel Riu TequilaOnline Reputation Manager

6/10 Okay

Saima, Lorton

Travelled with group
The property is ok! It’s not anywhere near the beach. You have to walk 8 minutes to get to the beach or wait for a golf cart. Also if you want a drink or food you have to walk to the bar on the other side of the property and no one to serve you at the beach. Food is not good. Rooms are very noisy and the property has animals running around and they will attack you if you are carrying food in your hand.
Stayed 4 nights in Feb 2024
Response from Hotel Riu Tequila Online Reputation Manager on Feb 27, 2024
Dear Saima,Thank you very much for taking time to tell us about your stay.We do our best to provide an excellent service experience, therefore, it is disappointing to read that some aspects of your stay were not of your liking.Your review will be revised further, as we hope that you will give us another chance to host you and offer you the best stay.Best Regards,Hotel Riu TequilaOnline Reputation Manager

8/10 Good

Vyvyana I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure area. Excellent entertainment. The staff is friendly.
Stayed 5 nights in Feb 2024
Response from Hotel Riu Tequila Online Reputation Manager on Feb 28, 2024
Dear Vyvyana I.,Thank you very much for such an outstanding review.We really thank you for your lovely remarks, it is very much appreciated.It is fantastic to read you enjoyed your stay. We would like to see you again soon, Vyvyana.Kindest Greetings!Hotel Riu TequilaOnline Reputation Manager

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was clean and staff was wonderful but the food was very disappointing.
Stayed 4 nights in Feb 2024
Response from Hotel Riu Tequila Online Reputation Manager on Feb 27, 2024
Dear Amanda,Thank you very much for your kind remarks.We do our best to provide an excellent service experience, therefore, it is disappointing to read that you found aspects to be below both your expectations and our standards.Your review will be revised further, as we hope you visit us again.Best Regards,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Asya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 10 nights in Feb 2024
Response from Hotel Riu Tequila Online Reputation Manager on Feb 28, 2024
Dear Asya,Your evaluation makes us want to continue working to offer the best service.We will pass on your review to our lovely staff. It is very rewarding to read you enjoyed your experience.We really look forward to welcoming you again, Asya!Loving Greetings,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 6 nights in Feb 2024
Response from Hotel Riu Tequila Online Reputation Manager on Feb 28, 2024
Dear José,We definitively have the best guests.Thank you very much for your feedback, on behalf of our lovely staff. It is very gratifying to read you enjoyed your holiday.Hoping to see you again and wishing you, all the best, José.Loving Regards!Hotel Riu TequilaOnline Reputation Manager

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Tara

Liked: Cleanliness
Stayed 8 nights in Feb 2024

6/10 Okay

Liliana, Miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property needs more maintenance urgently Front desk furniture need to be replaced Signs need light, at night you can’t see where is your room They need more beach beds, we were checking for more than one hour to get one
Stayed 5 nights in Feb 2024
Response from Online Reputation Manager on Feb 20, 2024
Dear Liliana,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations as we place great importance on providing all of our guests with a wonderful experience.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we sincerely hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Linda Ree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the people working at the Resort . In the Dinning Room Cleaning the rooms the Bars The little store z I think everyone was just so nice or sweet . The pool and bar decks were great. The food was fun and good. Loved our little jaunt to the Beach. The pools were nice .My first trip . It was lovely! Thank you
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on Feb 20, 2024
Dear Linda Ree,Thank you for your very satisfactory comment,We are happy to know that you enjoyed an unforgettable vacation with us, and we are also happy to know that your review was so positive in general, as it is recognition for our daily efforts.I hope you come back to visit us soon, we are waiting for you here with open arms.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Gina, Oaklyn

Travelled with family
The property was clean and modern enough. The drinks were great for an all inclusive resort. The food was not as good as expected per the reviews. I chose this resort because the food was supposed to be good which made up for its proximity to the beach. While the drinks were great, the resort does cater to a younger more party oriented crowd. In the future I would choose a resort that was on the beach and had more activities for my tween.
Stayed 5 nights in Jan 2024
Response from Online Reputation Manager on Feb 1, 2024
Dear Gina,Thanks for your review,We are happy to know that you enjoyed the wide and varied range of drinks we offer. And, we thank you for your positive evaluation regarding the cleaning work.However, we regret not having lived up to your expectations in terms of our gastronomic offer served.We have a team of chefs who carry out an arduous daily task to please the number of palates that visit us and, we observe that, in your case, it could not be like that.Rest assured, we take note of your comments and will discuss them with the relevant departments.We hope that you visit us again soon so that we can offer you the 100% satisfactory experience that characterizes us so much.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Diana Rosario Lozano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area where the hotel is. Staff is very helpful, clean hotel good food.
Stayed 5 nights in Jan 2024
Response from Online Reputation Manager on Jan 26, 2024
Dear Diana Rosario Lozano,Thank you for your comment.It is very important for us to know the feelings with which our guests left. And that is why, observing your evaluation, we feel satisfied and we are looking forward to your return so that we can offer you another unforgettable experience with us.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Michelle

Stayed 3 nights in Jan 2024

6/10 Okay

Raquel

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dafna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! Staff were incredible
Stayed 6 nights in Jan 2024

6/10 Okay

Waylon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great and cheap get away. Staff was not the best but not terrible. Must like walking the rooms are spread out pretty good and the beach is a little ways away. All in all I had fun.
Stayed 6 nights in Dec 2023
Response from Online Reputation Manager on Jan 17, 2024
Dear Waylon,Thank you very much for choosing Riu and for sharing your feedback.We are saddened to find that you encountered the mentioned inconveniences and that this overshadowed your experience. Your comments will be forwarded to the responsible department for a proper follow up, in order to reassure to improve our guest’s service and we do hope that we will have the opportunity to welcome you back again for a true RIU experience!We remain with best wishes, Hotel Riu TequilaOnline Reputation Manager

4/10 Poor

Libia Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice, now the meat in the restaurant close to the beach was horrible my husband had a piece that had a thick vein going through the meat. Horrible experiece.
Stayed 4 nights in Oct 2023
Response from Online Reputation Manager on Jan 17, 2024
Dear Libia Irene,Thank you for taking the time to share your experience.We regret that your stay at our hotel did not fulfill your conception in general as our aim is always to please every one of our guests.Rest assured that we will forward all your impressions to our management team for follow up and we truly hope you allow us the opportunity to welcome you again and share a more pleasant experience.Warm regards,Hotel Riu TequilaOnline Reputation Manager

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property has a lot of potential, but it ruins them with BAD FLAWS. First - the food is TERRIBLE. The buffets are so bad - same desserts every time - and they are tasteless and gummy. How does a Mexican ruin FLAN? Seriously? Also, I LOVE salmon - and they cheap out, giving it to us once every three days. The eggs are either undercooked or overcooked. The hamburgers are truly putried. What is that - meat? The pool is COLD - NOT HEATED!!! It's FREEZING. We had to go into the ocean to warm up - believe it or not. We are NOT close to the beach. You have to take a shuttle - and they have ONE SHUTTLE. RIDICULOUS!! People are fighting for position because this one guy drives one golf cart back and forth AND HE TAKES OFF for TWO HOURS in the MIDDLE OF THE DAY!!! Unbelievable. It's in the best area - but it's just dreadful. I'd never stay again and would NEVER recommend this place. Oh - and when Francisco was told about how we felt, he offered us to stay in another RIU hotel - for MORE MONEY. Are you kidding me? Really? THAT is an offer to an UNHAPPY CUSTOMER? Shame on you, Riu!
Stayed 8 nights in Jan 2024
Response from Riu Tequila Online Reputation Manager on Jan 15, 2024
Dear Steven,We appreciate you took the time to leave your impressions regarding your recent stay with us.We are truly saddened to read that despite the efforts of our team and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Agron

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

James A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Zyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the staff made everything easy
Stayed 6 nights in Dec 2023
Response from Riu Tequila Online Reputation Manager on Jan 15, 2024
Dear Zyad,Thank you very much for your review!We count ourselves lucky for our lovely guests. We really look forward to working for you again soon, Zyad.Wishing you a great day!Loving Greetings,Hotel Riu TequilaOnline Reputation Manager

2/10 Terrible

Kelsey

Travelled with family
I booked the Tequila, got there at 7:30pm and they said they overbooked & had no rooms. They put me in a much less nice hotel, and offered nothing else. I will never be staying at a Riu hotel again.
Stayed 3 nights in Dec 2023
Response from Online Reputation Manager on Jan 3, 2024
Dear Kelsey,Thank you for evaluating your stay with us. We regret reading your disappointment regarding the change of hotel. We always intend to communicate to our guests through our partners. We are sorry that we could not provide you with the holiday you were looking for but hope that we will have the opportunity to welcome you back in the future for a more positive experience!Best wishes, Hotel Riu TequilaOnline Reputation Manager

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kind people
Stayed 9 nights in Dec 2023
Response from Online Reputation Manager on Jan 12, 2024
Dear Martha,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Adrian Alexandru, PORT JEFFERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

norma borjas

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Party neon was really nice but food variety and rooms are outdated, we have crocoach on the room
Stayed 3 nights in Dec 2023
Response from Online Reputation Manager on Jan 2, 2024
Dear norma borjas,Thank you for sharing your experience with us!It's disappointing to hear that you weren't fully satisfied with your recent experience.Rest assured that we will share all your impressions with our team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

ayman, canton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and like what I expected. Pools for every age and clean. Buffet and restaurants serve delicious foods for every taste. A show every night with open area and plenty of seats. And as always staffing people at the resort were great and friendly.
Stayed 5 nights in Dec 2023
Response from Riu Tequila Online Reputation Manager on Jan 11, 2024
Dear Ayman,We are happy to read that overall, you enjoyed your holiday.Thank you so much for your positive feedback.We look forward to welcoming you again, Ayman!And we wish you, all the best!Kindest Regards,Hotel Riu TequilaOnline Reputation Manager

8/10 Good

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walkways, safe, lots of greenery, but needed lots of color flowers or plants with color.. Dinning area was beautiful and outstanding food and staff was great, especially Geremias our server all 8 days was excellent and went out of his way to serve us! Pools were great and very clean! Personnel at the service desk gave us the run around with keeping the entire family in the same villa...they said we should of called first and we did and they still didn't keep all 12 of us together..very disappointing! Also we killed 2 big roaches in our room even though it was really clean in our room!
Stayed 7 nights in Dec 2023
Response from Riu Tequila Online Reputation Manager on Jan 11, 2024
Dear Saul,We appreciate you taking the time to share your feedback with us, all comments are taken into account.Your evaluation is very welcome.Thank you very much for staying with us.Please accept our apologies for any discomfort.Best Regards,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Raghuveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Conrado Garza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good only comment i have is during nights you can hear nose from other rooms as there is lacking of noise barriers in the walls. My fly was delay and at the front desk only allowed us to stay until 3:00 pm and they were worried if we stayed at the insulation we will be consuming food and beverages. I have been in other hotels like sandos, iberostar and they give you permissions to stay longer and eat. The hotel shows and food is good.
Stayed 5 nights in Dec 2023
Response from Online Reputation Manager on Jan 9, 2024
Dear Conrado Garza,Thank you for your great review. We are really glad to learn that overall you enjoyed your experience during your stay at our Hotel Riu Tequila! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Yamani

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2023
Response from Online Reputation Manager on Jan 9, 2024
Dear Yamani,Thank you for taking the time to write such a great review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu TequilaOnline Reputation Manager

2/10 Terrible

Timothy, Isanti

Travelled with family
Liked: Cleanliness
Almost all of their food options are buffet. Rooms are nice. Just checked my credit card and found a $650 charge for what I have no idea on the last day we were there.
Stayed 7 nights in Dec 2023
Response from Online Reputation Manager on Dec 22, 2023
Dear Timothy,Thank you for choosing Riu and for sharing your impressions.As service is one of the key values of our company and we strongly believe that customer comes first, we are truly disappointed to hear that you were not completely satisfied with your recent experience with us.We have of course passed your comments to the relevant department for further consideration, and we sincerely hope that despite the mentioned inconveniences you would still give us another opportunity to host you soon and convince you of our RIU service and quality.Please receive our warmest regards,Hotel Riu TequilaOnline Reputation Manager

10/10 Excellent

Devan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service. Lots of people Not overly crowded pools/restaurant/amenities. Very clean in the room and in common areas. Lots of food and drink options. Good access to beach and taxis. We had a fabulous time!
Stayed 5 nights in Dec 2023
Response from Online Reputation Manager on Dec 21, 2023
Dear Devan,Thank you for yout review,We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay.Please know that we would love to have you visit us again so that we can meet your expectations again.Come back soon!Yours faithfully,Hotel Riu TequilaOnline Reputation Manager

8/10 Good

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Nataliya M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large, beautiful property with a jungle feel. Plenty of entertainment and food option, we really enjoyed the steakhouse. The beach is a short walk away, it was very busy.. we took a short walk along the shore and went back to the pool. We enjoyed the pools, drinks and entertainment. The foam party and the coconut party was a lot of fun.
Stayed 5 nights in Dec 2023
Response from Riu Tequila Online Reputation Manager on Dec 22, 2023
Dear Nataliya M.,We cannot thank you enough for your outstanding feedback.We feel very lucky, since from all the hotels to choose from, you chose us and you had a great stay.Thank you very much!Wishing you a lovely Christmas, Nataliya!Warm Regards,Hotel Riu TequilaOnline Reputation Manager