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Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property
Adults-only beachfront hotel
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Platinum Yucatan Princess Adults Only - All inclusive

Photo gallery for Platinum Yucatan Princess Adults Only - All inclusive

View from property
Aerial view
Free minibar, in-room safe, desk, blackout drapes
6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Platinum Yucatan Princess Adults Only - All inclusive

8.2

Very good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationPlaya Xcalacoco10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
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Room options

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Swimout (Platinum)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (deluxe)

  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed

Suite, Round Bed (Honeymoon)

  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Platinum)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Pool Access ((Swimout) Deluxe)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All inclusive is on the beach. While the natural beauty of Playa del Carmen Main Beach and Maroma Beach can be enjoyed by anyone, those looking for an activity can check out Ferry to Cozumel. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 10 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 12 min walk

About this property

Platinum Yucatan Princess Adults Only - All inclusive

Luxury all-inclusive hotel
At Platinum Yucatan Princess Adults Only - All inclusive, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a white sand beach, a beach bar, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to reflexology, aromatherapy, or hydrotherapy at Princess Spa Platinum, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Fitness classes are offered at the gym; other things to do include volleyball and basketball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and beach towels
  • Coffee/tea in the lobby, massage treatment rooms, and luggage storage
  • Guest reviews say good things about the bar, breakfast, and pool
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All inclusive on Apr 18, 2024 start from CA $418.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All inclusive?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach, and El Camaleón Mayakoba Golf Course. Gran Coyote Golf is 2 mi (3.2 km) away.

Platinum Yucatan Princess Adults Only - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 772 out of 1625 reviews" "
Rating 8 - Good. 420 out of 1625 reviews" "
Rating 6 - Okay. 212 out of 1625 reviews" "
Rating 4 - Poor. 115 out of 1625 reviews" "
Rating 2 - Terrible. 106 out of 1625 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl Weyer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Love the swim out room.. definitely a plus!!
Stayed 7 nights in Feb 2024

10/10 Excellent

deivys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hospitality of the people who work there,their service was on point. But I dint like one thing it was the cleaning staff stole money and clothe from me,but other than that everything was a blast!
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert, Lasalle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers an excellent mix of restaurants as well as activities and would definitely recommend for those looking to experience a little more than what Cuba or the DR can offer. I would return and plan on visiting this resort again in the future.
Stayed 7 nights in Mar 2024

2/10 Terrible

Igor

Travelled with family
Stayed 4 nights in Mar 2024

4/10 Poor

Whitney

Travelled with group
Disliked: Staff & service
Some of the staff isn’t as knowledgeable in the restaurants . The resort is all inclusive but you have to pay for wine. They tell you that it’s something that isn’t not and then still try and make you pay for it, even when it’s there fault. Drinks over all taste watered down. All adult resort but the pool closes at 8 pm. You can’t make reservations for reservations in advance.
Stayed 4 nights in Mar 2024

6/10 Okay

Dina

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our swim up deluxe room. Building 4 was quiet but you can still hear the music from the party pool and servers came by the pool and took your drink order. Coffee is great here! Flaming coffee with tequila cream was delicious! We enjoyed our massage but felt like we were asked way too many times to book another one. Food was good. We like Bruschetta the best. Diego always remembered our name and would great us like we were the most important guests every day! He is wonderful! Bryan one of the waiters at the buffet made me laugh with his sound effects! He’s a great guy! Everyone was helpful and we never had to worry. I did wish the room service menu had more options regardless of platinum side or not. We would return to this resort.
Stayed 6 nights in Mar 2024

8/10 Good

Roberto

Travelled with family
Liked: Staff & service, amenities
Old hotel, nice service, many options for dining, but just one or two were really good.
Stayed 5 nights in Mar 2024

10/10 Excellent

Maria

The Hotel was very clean and the food excellent. The staff was very helpful, friendly. I would definitely come back.
Stayed 5 nights in Mar 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 6 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0