Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Restaurant
Restaurant
Restaurant
Restaurant

Overview of Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Reviews
8.6

Excellent

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719
  • Popular LocationFuego2 min walk
  • Popular LocationSunset Grill2 min walk
  • Popular LocationCapella3 min walk
  • Popular LocationPunta Esmeralda Beach12 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Junior Suite Nikté Swim Up

cleanliness

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
Hair dryer
  • 624 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

Suite Nikté Swim Up

cleanliness

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 839 sq ft
  • Sleeps 5
  • 2 Queen Beds

Master Suite Garden View

cleanliness

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 1140 sq ft
  • Sleeps 4
  • 1 King Bed

Master Suite Nikté Swim Up

cleanliness

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 1140 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
Hair dryer
  • 678 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Suite Nikté Garden View

cleanliness

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 839 sq ft
  • Sleeps 5
  • 2 Queen Beds

Roulette Room Playa del Carmen or La Perla

cleanliness

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Suite Nikté Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
Hair dryer
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Two Bedroom Master Suite

cleanliness

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Down duvet
Designer toiletries
  • 1980 sq ft
  • Sleeps 10
  • 2 Queen Beds

Master Suite Nikté Garden View

cleanliness

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Garden View

cleanliness

Highlights

Furnished balcony
Separate dining area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 839 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Playa del Carmen

Paradisus Playa del Carmen – Riviera Maya - All Inclusive is located in Luis Donaldo Colosio, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Traveling with kids? Don't miss Xcaret Eco Theme Park. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury family-friendly property near Quinta Avenida
Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides a free breakfast buffet, free water park access, and a swim-up bar. With amenities like a beachfront location and a beach bar, this property is the perfect place to soak up the sun. Indulge in a body treatment at Yhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 onsite restaurants. Yoga classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Tour/ticket assistance, multilingual staff, and wedding services
  • A banquet hall, a porter/bellhop, and a dock
  • Guest reviews give top marks for the first-rate property condition
Room features
All 488 rooms offer comforts such as premium bedding and furnished balconies, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and tubs or showers
  • 50-inch flat-screen TVs with cable channels and DVD players
  • Furnished balconies or patios, daily housekeeping, and desks

All-inclusive details

All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 13 restaurants
  • 16 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25,005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Spa open daily

Accessibility

  • Elevator

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on Mar 21, 2024 start from CA $610.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this amazing place the staff goes over and beyond the call of duty! The dinning room staff specially Esperanza Alvarez E. Made our stay wonderful! The many many pools and pristine ! I can’t wait to go back for the sixth time! Love melia !!
Stayed 6 nights in Mar 2024

10/10 Excellent

Marien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the activities for the kids…everything
Stayed 6 nights in Mar 2024

6/10 Okay

Natallia

Travelled with family
Food makes this review average, very limited choices, cheap food, minimal fruits.. exact same breakfast every morning for a week ( reminds me a airport hotel continental breakfast).. on the other hand- luxurious modern design s property and nice waterpark suitable for kids aged 7-9year old. If you got a cheap deal and dont mind cheap tasteless food with limited choices- it is definitely place to go
Stayed 7 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Paradisus. The beach and pool areas are beautiful, the kids' water park was perfect. Service was professional and friendly. We loved the food. Alicia was great at taking care of our room. And Sonya took extra good care of us at the buffet. Another great stay!
Stayed 8 nights in Dec 2023

10/10 Excellent

sheyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Always willing to accommodate, to make our stay better. The only downside was that i had to get up at the crack of dawn to reserve a chair on the beach and sometimes for the pool area as well
Stayed 5 nights in Feb 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very attentive, they made us feel very welcomed. Me and my family had an amazing time. I would highly recommend.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent but the food in general was terrible. The breakfasts were great the rest, not so much. The staff was outstanding.
Stayed 7 nights in Feb 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0