Get an overview of this hotelMexico resort adjacent to Xcaret eco-archeological park

Popular property highlights

Breakfast included
Free self parking
On private beach
Business centre
Laundry facilities

Caribbean playground

Occidental at Xcarcet Destination - All Inclusive is located 8 kilometers from Playa del Carmen. The Cancun International Airport (CUN) is located 64 kilometers away. Less than 2 kilometers away is Xplor Theme Park and is only a few steps from the Xcaret Eco Theme Park.

All-Inclusive resort

Occidental at Xcaret Destination - All Inclusive welcomes singles, couples, and families. Room rates include food and drinks at 11 restaurants and 10 bars, as well as access to recreation facilities.

Balcony relaxation

The 765 guestrooms offer free minibar items and a flat-screen TV with satellite channels. Each room features furnished balconies, coffee / tea makers and complimentary bottled water.

Occidental at Xcaret Destination - All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Yoga

Kids' club

  • Supervised activities for children ages 12 years old and younger

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

The Occidental at Xcaret Destination - All Inclusive captivates guests with spectacular grounds and a pristine coastline. The resort boasts 7 outdoor pools and a private beach with powder-soft white sand on a quiet cove. The Occidental at Xcaret Destination features 11 restaurants and 10 bars to fit every mood and occasion, from a romantic dinner to a lively family meal. A snack bar/deli are also available.

Other hotel facilities include a spa complete with various massage and body and facial treatments available; a business center; and a children's activities center that includes a pool and a playground. Water aerobics, dance lessons, beach volleyball, and bicycle tours are also available.

  • Number of outdoor pools - 7 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • On private beach 
  • Conference space size (meters) - 1170,29 
  • Terrace 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 765 
  • Beach bar 
  • Number of bars/lounges - 10 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Swim-up bar 
  • Spa treatment room(s) 
  • Conference space 
  • Free breakfast 
  • Billiards or pool table 
  • Meeting rooms 12 
  • Tours/ticket assistance 
  • Year Built 2016 
  • Coffee shop or café 
  • Beach sun loungers 
  • WiFi (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Nightclub 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Spa services on site 
  • Free parking nearby 
  • Number of restaurants - 11 
  • Conference space size (feet) - 12594 
  • Laundry facilities 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in some public areas: Wireless internet access ( MXN 325 per 24-hour period )

Parking

Free self parking, Free parking nearby

Room Amenities

  • Hair dryer 
  • Desk 
  • Ceiling fan 
  • Furnished balcony 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Designer toiletries 
  • Private bathroom 
  • Free toiletries 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Daily housekeeping 
  • Satellite TV service 
  • Flat-panel TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 

Where to Eat

The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).

The hotel offers dining options 24 hours a day.

Please note that there is a dress code for the on-site restaurants.

Le Buffet - This large, high-ceiling casual-dress restaurant serves a buffet for breakfast, lunch, and dinner.

Sonora Grill - This Mediterranean steakhouse offers grilled entrees.

Los Olivos - This à la carte restaurant serves Italian specialties.

La Hacienda - This a la carte restaurant serves authentic Mexican food.

D'Oriental - This restaurant features Asian specialties and sushi.

El Pescador - This restaurant shaded by an enormous palapa serves fish dishes.

The Beach Club - International buffet in front of the beach, serving breakfast and lunch.

Paco's Tacos - This restaurant offers traditional Mexican cuisine in a casual setting.

La Piazza - This pizzeria, with an authentic wood oven, serves antipastos, pizza, and desserts.

El Lago - This spot by the main pool in the resort's Flamenco lodging section features light lunches and snacks.

Royal Level - Exclusive restaurant with a la carte service and a gourmet menu. Breakfast, lunch, and dinner are available.

Nearby Things to Do

The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).

Non-stop activities at this resort cover a wide range of interests: stretching and jogging sessions, pool games, contests, tournaments, bingo, and tennis clinics. Guests also can take advantage of the resort's location by exploring the local area on ecological and cultural hikes as well as on bicycle tours.

Popular activities nearby include deep sea fishing for mahi mahi and blue marlin; scuba diving at Barracuda reef with a sunken ship, and snorkeling. Golf enthusiasts can take advantage of the 18-hole par 72 course designed by Robert Von Hagge, which is 10 km (6 miles) away. Hotel staff can help arrange local area activities.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site 
  • Playground on site 
  • Miniature golf on site 
  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Volleyball on site 

Spa Services

  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note, some room types at this property are not available when booking a stay with children.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for wireless Internet in public areas: MXN 325 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Xcaret Destination All Inclusive Playa del Carmen
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Xcaret Destination Playa del Carmen
  • Occidental Grand Resort All Inclusive
  • Occidental Xcaret Destination All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Romance Offer

Book a stay in a Grand Romance Deluxe room category and receive the following:

  • Bottle of Champagne and chocolate covered strawberries
  • Breakfast in bed on the first morning
  • Romantic dinner
  • Couple's massage
  • 10% off spa services
  • Gift with special romantic amenities
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Restrictions may apply.

All Inclusive plus Xcaret Experience

Book a stay in an Unlimited Xcaret Experience rate plan and receive All Inclusive benefits plus the following:

  • USD 920 resort credit per room/stay to be used towards extra services at hotel
  • VIP hotel check-in with Mayan Welcome
  • Bottle of tequila and fruit plate in the room
  • Complimentary minibar (daily refill)
  • Unlimited access and multi-entrance to Xcaret park
  • Reserved area seating at the Gran Tlachco Theater during the "Xcaret México Espectacular"
  • 10% off meals and beverages at Xcaret park
  • 30% off 90-minute "WAYAK" Special Mayan Massage at the hotel spa
Resort credit and redemption details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Resort Credits Offer

Book a stay in any room type and receive the following discounts (discounts may not exceed 500 USD) 25% off on SPA and room upgrade; 15% off on laundry service, wine, cava, or sparkling wine; 20% off romantic dinner, late check out and lobster in our specialty restaurants.

Must book in any room type to receive benefits.Resort Credits discounts cannot be exchanged for cash, neither totally nor partially and no unused portion thereof will be refunded. Discount total cannot exceed 500 USD. The resort credit discount cannot be combined with any other discounts, offers or promotions. Additional restrictions may apply. Promotion may change without prior notice. Promotion is valid until December 31, 2017. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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