Relaxation in a beautiful environment
Renee at the bell station greeted us warmly, preferred check in was quick and comfortable. Rooms are well appointed with very comfortable beds and we all slept well after lovely and long days at the beach and pool. The staff was fantastic and truly made us feel as if we had found our home away from home. We particularly would like to thank Renee, who started our vacation off on the right note after a long wait in immigration at the airport, Rosa in the Moments lounge area, who made sure our glasses were never empty, Alberto and Raul at the adults only pool for their kindness, professionalism and wonderful service, Lina, who kept our rooms beautifully clean, stocked and left us chocolates when turning down our beds at night and Sergio in the Spa who walked us through every step of the hydrotherapy treatment with care.
Comment from Hotel Management
30-Apr-2016 by Social Media Coordinator, Hotel Management
Thank you very much for taking your precious time to share your thoughts an experience on Expedia about your recent stay at Now Sapphire Riviera Cancun.
We are so glad to read that you enjoyed the food, rooms and the service provided by the staff. Rene, Rosa, Alberto, Raúl, Lina and Sergio will be so happy to read your wonderful comments about their work.
We really hope to welcome you back in the near future.
Social Media Coordinator
Now Sapphire Riviera Cancun