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Get an overview of this hotelFamily-friendly hotel with outdoor pool and spa services

Popular property highlights

Free WiFi
Swimming pool
Babysitting
24/7 Desk

Location

This family-friendly Playa del Carmen hotel is within a 5-minute walk of Nuestra Senora del Carmen Catholic Church, Quinta Alegria, and Central Square. Yucatek Divers and Pier Navega are also within 10 minutes.

Hotel Features

An outdoor pool, WiFi in public areas, and spa services are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-in.

Room Amenities

All 20 individually decorated rooms provide free WiFi, free wired Internet, and private yards. Guests will also find patios, TVs, and minibars.

Hotel Amenities

Hotel Amenities

Maya Azul features an outdoor pool, spa services, and tour/ticket assistance. Wired and wireless Internet access is complimentary. This family-friendly hotel also offers a garden, express check-in, and room service (during limited hours). Parking is available onsite for a surcharge. Guests can use the outdoor pool at a partner property.

Maya Azul has designated areas for smoking (fines may apply for smoking in non-smoking areas).

  • Express check-in 
  • Cruise terminal shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Designated smoking areas (fines apply) 
  • Theme park shuttle (surcharge) 
  • 24-hour front desk 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2000 
  • Self parking (surcharge) 
  • Free WiFi 
  • WiFi (surcharge) 
  • Free wired Internet 
  • Outdoor pool 
  • Wired Internet access - surcharge 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Offsite parking discounted rates available 
  • Breakfast available (surcharge) 
  • Total number of rooms - 20 
  • Number of floors - 1 
  • Number of buildings/towers - 1 
  • Garden 
  • Parking onsite 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Bowling alley on site  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , WiFi (surcharge) , Free wired Internet , Wired Internet access - surcharge

Parking

Self parking (surcharge), Offsite parking discounted rates available

Room Amenities

  • In-room safe 
  • Television 
  • Shower only 
  • Patio 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Free newspaper 
  • Minibar 
  • Private bathroom 
  • In-room massage available 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired Internet 
  • Individually furnished 
  • Individually decorated 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Internet access 
  • Yard 
  • Room service (limited hours) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Mr Chile La Quinta Ave - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing on site 
  • Bicycle rentals on site 
  • Scuba diving on site 
  • Beach volleyball on site 
  • Personal motorized watercraft on site 
  • Bowling alley on site 

Spa Services

  • Manicures and pedicures 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets allowed for an extra charge

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
No rollaway/extra beds available
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • A pet fee will be charged
  • Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Maya Azul
  • Hotel Maya Azul Playa del Carmen
  • Maya Azul
  • Maya Azul Playa del Carmen

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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