This 758-room Riviera Maya resort offers facilities and services for families and couples to enjoy complete vacations without leaving the grounds. Dance lessons, introductory scuba diving lessons, aerobics, and all manner of games and athletic contests are part of a busy activity program. Like all major Mayan Riviera hotels, this resort is equipped with a water-purification system.
The on-site spa offers saunas, steam rooms, massages, body and facial treatments, and hair and nail care (surcharges). Guests can also enjoy massages and hair braiding in two palapas next to the pool (surcharges). The resort offers 3 outdoor pools and a children's pool. Childcare is also available (surcharge). There are 4 restaurants on site, 3 poolside bars, 11 bars and lounges, and room service is available 24 hours a day.
Trams shuttle guests around the resort; to its sister property; and to Hacienda Doña Isabel, a shopping and entertainment complex in the common area shared by both hotels. The Hacienda includes a number of businesses including a 24-hour doctor's office, pharmacy, Internet café, and numerous shops arrayed around 2 movie-set-perfect Mexican plazas. Use of some services at the Hacienda incurs a surcharge. Wireless internet is free for 1 hour per day. Scroll down to the Dining section for details on restaurants and bars available to guests as part of the All-Inclusive plan.