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Reviews of Lo Nuestro Petit Hotel

2.5 out of 5
Lo Nuestro Petit Hotel
Osiris Sur Mz 42,Lote 12,Col.Centro, Tulum, QROO

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 267 reviews" "
Rating 8 - Good. 93 out of 267 reviews" "
Rating 6 - Okay. 36 out of 267 reviews" "
Rating 4 - Poor. 17 out of 267 reviews" "
Rating 2 - Terrible. 6 out of 267 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it!
The room was amazing! I love the host and the room but to be honest I will stay in the hotel zone as taxis are super expensive and the best things to do are the ruins (in either location you will have to bike or take a taxi) and walk down the hotel zone. If you choose to stay in the town there is not a better place than this hotel. It is conveniently located between the bus stops and the environment is great!
Stayed 2 nights in Feb 2020
Response from Charly Oro on Mar 4, 2020
Es un placer atender nuestros huespedes, y que se sientan bien no tan solo en nuestro hotel, sino en todo Tulum y nuestro Pais... gracias...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the style of the rooms ,and also the location I love ,in downtown walking distance to many things
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and simple. Friendly staff. Walking distance to main strip of restaurants/shops. Not a 5 star but good enough for a short trip stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was unique. You really felt that you were in Mexico. Hoare and Marieka were fabulous hosts. Very helpful when needed. Liked the the fact that this hotel was off the beaten track. The surrounding area is a work in progress but nevertheless quite safe. Coffee should be provided in am as there are no coffee machines in the room.
Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we booked was fantastic. the hot tub is in the middle of the room and it looks like in a movie. A/C and hot water run all day and the hotel is easy to access. the only problem for us was the noise outside the hotel. Works and funfairs were a deadly combo but the staff was apologetic and I am sure that it is just temporary. it would have been perfect without those inconvenients
Stayed 4 nights in Dec 2018

10/10 Excellent

zachariah

amazing stay...amazing staff...nice comfortable rooms close to everything
Stayed 1 night in Nov 2018
Response from J.oro on Dec 13, 2018
Gracias por estar con nosotros, esperamos que estes nuevamente en Tulum, como lo dijiste, con tu familia...

10/10 Excellent

zachariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet comfortable excellent stay
Very nice hotel close to everything..very quiet and very comfortable...hotel staff was amazing...helped answer all my questions..close to central park,beach and the ruins...i will stay here again..thank you
Stayed 1 night in Nov 2018
Response from J.oro on Dec 11, 2018
Gracias....

4/10 Poor

traveller, texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark
The design of the hotel is lovely but rooms are very dark and walls on the porch so high you can’t see anything except the very near neighbor on their porch. Basic basic facilities but secure 3 blocks from Main Street
Stayed 4 nights in Jan 2018
Response from j. niedzielski on Feb 8, 2018
atenderemos a tus comentarios para beneficio de los proximos huespedes gracias...

6/10 Okay

Sasha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beautiful hotel, central to Tulum, BUT - CARNIVAL
I really wanted this hotel to work out for my entire stay because I was so enchanted by its very Eat Pray Love vibe when I walked in. The hotel looks like a Treehouse and I was at the tail end of a very long journey from the upper Yucatan, and just wanted to go to sleep. Sleep I did not. Once 9pm rolled around, a man on a loudspeaker (turned out he was on repeat) kept on going and going and then I realized there was a children’s carnival taking place at the fairgrounds - right next door. I should have actually read the reviews before booking and also checked the fairground schedule because I would have booked elsewhere and not lost my money. It was impossible to get the rest I needed and I ended up sick. I also understand that the staff of the hotel were likely trying to be nice, but I felt like I had zero privacy. Every time I moved for the 1.5 days I did stay - it was like every thing I did was watched. I’m an adult. I’ve traveled 4 continents for 10 years. I don’t need the added stress of being asked “oh you are taking a bag with you are you coming back? Are you sure?” Maybe I’m not. I was so unnerved that I had to take my belongings down in sections to my car to avoid these weird questions and then I booked it out of Tulum and straight to my favorite place in the Riviera. Strange. I hope others have better experiences.
Stayed 3 nights in Dec 2017
Response from jerzy on Jan 23, 2018
Lo que tu viste son las fiestas de fin de año, tal como las hay en todo el mundo; No hay que espantarnos de eso; si has viajado por 10 años deberias saber que el mundo es fiesta y nadie lo puede evitar...gracias por estar con nosotros...

10/10 Excellent

Martha, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Mexican Experience in a Pensione
We chose to stay off the beaten path in the pueblo of Tulum, in the state of Quintana Roo in the Yucatan peninsula. Not to be confused with the more yuppified Zona Hoteleria, which might attract a more upscale yuppie/hippie clientele - and nothing like the all-inclusive resorts at Cancun, the pueblo itself is more authentic and representative of the lower income households in this part of the world. Lo Nuestro is located a few blocks off the "main drag," where one can find all sorts of restaurants and tourist shops, but of note is the fact that most of the tourists were native Spanish speakers - even those at the ruins and other tourist sites. The room itself was appointed with Mexican-themed decor and included AC, wi-fi, a sink & counter, toilet & shower, queen & twin beds (both futons, very comfortable), and a patio with a hammock. It resembles a pensione in Europe, so expect something more homey and not at all "resort-y." The couple who run it speak Spanish, French, and enough English. And the doggie, Ponchito, is the hotel mascot ;-)
Stayed 7 nights in Dec 2017
Response from Jerzy on Feb 7, 2018
Gracias por estar con nosotros; este paraiso es de ustedes...

10/10 Excellent

Evan, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owners, centrally located
Near main street and bohemian bar & restaurant scene. Friendly, helpful couple who operate the location.
Stayed 1 night in Nov 2017
Response from j.Niedzielski on Dec 18, 2017
Gracias por tu comentario El hotel es para su comodidad

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't offer this place to anybody.
The French lady (owner) there was very unpleasant. We did not stay there, it was terrible. We are seniors and the entrance was very small to enter.The stairs are dangerous, no elevator. The description of this place is a fraud.I want a refund of this terrible place, I will not recommend it to anybody..We drove back to Playa del Carmen and stayed there instead of this unpleasant. Yoy should investigate this lousy place.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT GO TO THIS HOTEL !!!
I have never ever written a review before... we stayed in 6 hotels during this last trip to mexico and all were great except this one. OMG !!! When we arrived at the hotel, we were told the hotel was overbooked and, then TRANSFERRED US to a different hotel and at the new hotel we were told that the RESERVATION WAS MOVED 1 MONTH AGO, but i had never been contacted ! the hotel we were TRANSFERRED to had a value of about 1/2 OF WHAT WE PAID THROUGH ORBITZ ! ALSO, our reservation was PAID for three people, but the new reservation in the new hotel was for only 2 ,and had 2 single small beds, my son had to sleep on the floor !!! NEVER GO TO THIS HOTEL !!! I believe that the owners are actually making money, selling rooms out...and that ORBITZ SHOULD NOT CONTINUE TO BOOK THIS HOTEL.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and intimate, clean hotel
The coffee is fresh and excellent. The family dog is like a little Ewok. The location could not be better. We will be returning for sure.

8/10 Good

Rachelle, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little gem in Tulum
If you're looking for reasonably priced accommodations in Tulum, this charming little rustic spot is great. A little off the beaten path in the center of the town, away from the more tourist flooded beach area, it gives a nice taste of the local culture. The street is lined with taco stands, markets and restaurants, a soccer field and dogs wandering. The room we had was simple, clean and cute. The air conditioner worked great. We were a little disappointed that our room didn't come with the bath tub as the pictures had shown, but we made do. The bed was roomy and firm. The bathroom was set under a little indoor cabaña, offering a little privacy. We made the most of the tiny patio with hammock. Lo Nuestro has a cute little innercourt where breakfast is offered at a reasonable rate. We decided to explore our options at neighboring spots and found lots of great food. The enthusiastic hostess, Mirka, is full of great recommendations, which took us to some great spots like the gorgeous Ixcacel Beach & cenote, The beach between Zamas Hotel and El Pez in Tulum Beach where pelicans delight, Pescadores Beach, snorkeling at Yal-Ku in Akumal and more. This hotel is not walking distance to the beach. You will have to get transportation there. We rented bikes in town one day and a scooter the other two-all very reasonably priced. The hotel rents out snorkels, but I'd recommend getting a better one for cheaper in town. Overall we were happy with our stay!

2/10 Terrible

Darragh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE
*****WARNING ***** These people are crooks. We were thrown into the street and charged an extra $250 on top of the room money lost over a cracked glass shampoo bottle. We were warned by another guest of the owner and her heavy drinking. This place was a nightmare.

10/10 Excellent

Laura, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel
I was pleasantly surprised that we had air conditioning... I didn't remember this from the hotel description. It has a good location close to the main drag, very walkable to lots of bars and restaurants, though some taxi drivers needed directions to find it. It felt homey and safe and the Wi-Fi was reliable. The outdoor private porch was nice. Be aware there's no fridge or TV. I would have liked a full length mirror, but this is a very minor issue. This was the perfect home base for us on our trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel near Tulum's downtown area.
This hotel was very clean, comfortable, and nicely decorated. The owner, Jorge, and his wife were very sweet and accommodating and had great recommendations for food and activities.Their English is limited, so if you're a gringo, remember to speak slowly for them. And if you want to practice Spanish, this is the perfect place. As for the room, very firm but comfortable bed. Bath tub awesome (no jets fyi). The AC works really well. We had trouble figuring out how to use the control and woke up in the middle of the first night freezing (our fault)... realized in the morning that there was an extra blanket folded up in the corner of the room. Balcony is nice. Bathroom is very clean- the top is sort of open (covered by straw with a small gap), so maybe not the best for a couple not yet comfortable with pooing around each other (not our case). The location was so so- very convenient for arrival on bus (0.4 mile walk from the ADO bus station) and access to downtown Tulum, but directly across from an expo event center so it can get noisy. A taxi ride from the hotel to the beach ran anywhere from 80 to 100 pesos (4-5 bucks). 200 pesos from the beach to Gran Cenote (you can probably get this down but we were in a hurry). 100 pesos from Gran Cenote to the hotel. There was an event going on at the expo our first night (Friday), but it shut down by midnight, and we didn't have any problem the rest of the nights. Still, you might want to bring ear plugs if you're not used to city noise.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean, cozy hotel. Owners hate gringos.
This is a cute cozy hotel in a good location in Tulum. It's clean and safe with a nice courtyard and simple, pleasant bedrooms. Water pressure is good. Nothing to complain about the hotel. Just one warning: the owners are very vocal about their dislike of Americans. They are very pleasant to travelers from other destinations and then very vocally unpleasant to Americans. This is not a judgment of good or bad, it is what it is, probably most Americans deserve this treatment. However, we were not expecting to get lumped into the ugly American stereotype so quickly, and it kind of put a damper on our stay. We were there for a week, and eventually were able to be cordial with the owners, but it was an unnecessarily difficult uphill battle during an otherwise terrific vacation. So great place, but gringos might want to consider somewhere else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good beds nice room

8/10 Good

Doreen, Minneapolis, MN

Liked: Staff & service, property conditions & facilities, room comfort
Quiet, quaint Tulum hotel en El Centro
This small, quiet, Santa Fe decorated hotel is nicely located just a few blocks from El Centro. This is where you will find the restaurants, bars, banks, plazas, and taxis. The check-in was quick and welcoming. The Wi-Fi was up and running just fine the 4 nights I stayed there. There is no TV but a comfortable Hammock to use while reading and relaxing in an outside enclosed area. The air conditioning was needed to sleep comfortably at night because of the heat.

10/10 Excellent

Alan, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hideaway in town
The owners of this little hotel do everything. They check you in/out, cook, and clean all the rooms. They are amazing and gracious hosts. They are a husband and wife team, and have a wonderful little mascot in a small terrier named Ponchito. Couldn't imagine having a better experience elsewhere, and have already promised the owners that we will return soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING hotel in Tulum
Hotel is very close to shopping, restaurants and the beach! The owners were fabulous and very helpful with recommendations of places to visit. Also, they make an amazing Mexican breakfast! I will suggest this place to friends and fellow travelers in the future! I hope to visit again soon 😁

10/10 Excellent

Sonja, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
We had a wonderful stay at Lo Nuestro for two weeks. This is our second time we have stayed at this beautiful small hotel and as before we have not been disappointed. The rooms are beautifully decorated, spacious with a small balcony with a hammock to relax – they are exactly like the photos. Everything is kept incredible clean, you have good water pressure, a comfortable mattress, air conditioning and good WIFI- all within easy reach of restaurants, bars and the ADO bus station in town. The owners Jorge and Mirka are very friendly and welcoming. Jorge stayed up for us when we arrived late on Christmas Eve, which just shows how much they care for people to have a good time. Mirka is amazing as well and has given as some great tips exploring the area and also does a good breakfast. Definitely recommend this hotel and would and hopefully will stay here again soon.

6/10 Okay

Eric, Norway Maine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Owners emotionally detached..no interaction whatsoever

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little clean Hotel with very nice owners
The stay was great, the owners are very nice and helpfull. The area might not look too posh at first glance but we always feeled safe. You can do everything by walking (bus/restaurants/...)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an authentic neighborhood
It was great! The hotel has a lot of unique character, the room is very unique-looking, and you get a nice hammock on the balcony. It's very relaxing to just sit in the hammock, listening to the city around you. The hosts are very nice and helpful, the dog is friendly. The location is in the middle of the city of Tulum, so you get an authentic experience. It was a bit noisy in the evening since they were celebrating the holidays near by, but by midnight, it was fine. All in all, a very pleasant stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely decorated but basic
The room was nicely decorated in traditional Mexican style, the bed was huge and the room was very clean. The rooms are quite basic though and do not have added comforts like a tv, or fridge. Our room (and perhaps all of the rooms) was located up a very rickety, wooden spiral staircase which was tricky to navigate with a suitcase so perhaps not the place to stay for those with mobility difficulties. Otherwise decent place and location.

10/10 Excellent

Danielle, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel near downtown Tulum
My husband and I had an enjoyable 2-night stay at Lo Nuestro Petit Hotel while touring the Riviera Maya area. The owners were friendly and our room was comfortable, spacious, thoughtfully decorated and equipped with AC and a large porcelain bathtub. They also offered a pretty affordable in-house laundry service. The hotel is within walking distance from the restaurants and shopping of downtown Tulum as well as the bus station, and is about a 10 minute drive from the ocean, beach and Tulum ruins. Also, I'd highly recommend trying the breakfast. Even though it was an additional cost, our meal was tasty (Mexican style eggs, tortillas, fresh fruit, juice, and strong coffee), and was cooked directly by the owners. Another thing I'd recommend is the Jeep tour of the nearby Sian Ka'an Biosphere Reserve...it was a very fun day trip, where we got to see crocodiles, dolphins, sea turtles, and many different varieties of birds.

6/10 Okay

La Reina, Estados Putidos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, warm quarters in town center
This tiny oasis in the chaos of Tulum's city (town?) center is run by a warm, helpful, and laid-back couple. If you like vacationing with wealthy, yoga-panted pseudo-spiritual women, don't stay here. If you are not afraid of real Mexican people struggling and enjoying their daily lives (i.e., not the part that is exclusively to serve you), and you want to experience a sliver of local life--stray dogs and street tacos amidst clamor of birds and traffic-- stay here. You will be warmly welcomed, comfortable, given local (not tourist) wisdom, and, if you rent bikes, a reasonable distance from the beach.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julia, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, kind owners
This hotel was the perfect location for our trip: right in the city center near great shopping and cheap, delicious food, but also a 10 minute taxi ride or short bicycle ride from the beach, higher-end restaurants and bars, the Tulum ruins, and a couple cenotes. The hotel was easy to find, room was quite spacious and very clean. The owners were eager to offer tips and advise on things to do and places to go. Other reviews mentioned that they were not so nice. The husband is super nice and the wife can come across as a little snobby, but only because she is very passionate about her hotel and Mexico. Check in consisted of saying hello and the husband handing us the keys and showing us to our room- so easy! They made us a wonderful breakfast of juevos rancheros and quacamole, available upon request for about $5. Ponchito the yorkie walks around and likes to kiss your toes. The rules are consistent with any other local stay in Central America: turn the air condition off when you aren't there, don't flush the toilet paper, etc. Note: they ask you not to take towels out of the hotel, so either pack beach towels or buy your own when you get there. Also, there are no hairdryers- in case you are like me and NEED to tame the frizz. Overall- I would definitely stay here again and recommend it to those who don't need the whole resort package.

8/10 Good

Tree, B

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Decent hotel, near center of town with HARD BEDS
While I am generally happy with my experience, Expedia lists this hotel as having a Tempurpedic bed. That couldn't be further from the truth. The owners say they have orthopedic beds - that may be true, but they are not Tempurpedic. Instead, the bed was extremely firm and uncomfortable. I have spine problems and booked this hotel specifically because of the Tempurpdic bed. Very disappointed and sore. The owners were not able to help since I booked with Expedia and told me to contact Expedia for resolution. I really didn't want to spend hours on the phone during a vacation so I lived with the misrepresentation and tried to make the best of it. Expedia - PLEASE correct this mistake by contacting the owners. They want it right too, but insist it is your problem by not offering enough choices in the pick-list when they set up their account. And I'd appreciate a refund of at least one night. Aside from this issue, the rooms are very clean and reasonably quiet. The AC worked great and there was plenty of hot water. Bathroom amenities were basic - cheap soap and bulk shampoo but it did the job. For a hotel charging 30-50% more than competing hotels in the area, I would expect better. There was a slight amount of mildew in the bathroom, but this is common for the area. Remember electricity is all from generators in Tulum so AC and dehumidification doesn't run 24/7.

10/10 Excellent

Marsha, Victoria BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, central location
I stayed at Lo Nuestro for two weeks: it was the best vacation I've had in several years. The hotel owners welcomed me like a member of the family. It was so relaxed--I could walk 3 blocks and catch a collectivo to any place in the Riviera Maya, and have locally-based, Mayan tour companies pick me up at the hotel door. The location in central Tulum made it possible to see everything I wanted to in Sian Ka'an biosphere to the south, Riviera Maya to the north and Yucatan to the east... and get lots of sleep and relaxation in between travels. My room was comfortable, with a balcony and air-conditioning when I wanted it; hot water in the big soaker tub, plus cappucino and scramble eggs in the garden courtyard in the mornings. Any time I needed or wanted something a bit different, the owners arranged it. I will go back.
my room
hotel entrance

10/10 Excellent

Adrianna , NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right in downtown Tulum.
Very nice and clean hotel, located few blocks from all the shops and restaurants. You can simply walk and enjoy the downtown. If you want to go to the beach you can rent a bike for $10 and take a ride to it, it only takes 20 minutes, so no taxis is needed. The hotel is owned by a lovely husband and wife who are very helpful. I was alone in Tulum and really enjoyed my stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
alot of charm
w. few ammenities . need a tv in the rooms, coffee maker , frig. comfy chair .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, far from the beach.
The staff was very kind and trying to do their best to undermine the notice coming from the fun fair across the street. Very clean and cosy. Far from the beach and in a not very nice location. We run out of water while showering, but JORGE solved it immediately. There is no private parking. We had to park in the street.

10/10 Excellent

Alan, Sudbury, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Boutique Hotel, and a charming setting
We were welcomed by the owner who was very friendly and helpful, giving us directions to the beach and suggestions on what we could see. There was a beautiful open courtyard with small wrought iron tables and chairs for breakfast, great coffee and mexican style breakfast prepared by the owner... The room was amazing and clean... and felt like home...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet spot off the main drag
Great - clean, quiet, and easy walking distance to restaurants and shops. Rooms are huge!

6/10 Okay

Benjamin, Melbourne

Alternative accommodation provided
Did not get to stay there, arrived to discover we had been been double booked and was offered alternative accommodation at another motel in the same area.

8/10 Good

Sandi, Overland Park, KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay for the price!
The hotel staff were very helpful (good restaurant recommendations, etc.) and were available to talk if we had any questions. They are committed to making sure their guests have a wonderful stay. Thank you!

8/10 Good

Allen, San Francisco

Liked: Cleanliness, room comfort
Disliked: Staff & service
Aight
Front desk guy was rude. Wall between bedroom and bathroom didn't go all the way up. Besides that, spacious room (bit spare), big bed, cute place, right next to town square and strip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and cozy
Very close to Tulum's Main Street. Very friendly owners. I loved their dog Panchito, he was cute and friendly. Very quite and clean room.

8/10 Good

Erin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
I would highly recommend this hotel. The rooms are spacious and very clean and comfortable. The owners are so lovely and were happy to give tips and advice about things to do and see. The hotel is set back from the Main Street bit only a couple of blocks. Some nice restaurants and shops just a short walk from the hotel. Would definitely stay again.

6/10 Okay

Chiu Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort