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Reviews of Las Villas Akumal

4 out of 5
Las Villas Akumal
Carretera Cacun-Tulum Mz 11 K104 Lote 1, Akumal, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 326 reviews" "
Rating 8 - Good. 96 out of 326 reviews" "
Rating 6 - Okay. 23 out of 326 reviews" "
Rating 4 - Poor. 6 out of 326 reviews" "
Rating 2 - Terrible. 3 out of 326 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A secret paradise for families looking for a quite no party getaway
Stayed 6 nights in Mar 2024

10/10 Excellent

MARILYN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a gorgeous and relaxing spot to enjoy Akumal. The property is immaculate and the staff goes out of their way to see that expectations are met. We noticed how the kitchens here were well suited for actual cooking. We thoroughly enjoyed our visit. Many thanks!
Stayed 3 nights in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the more reasonably priced places to stay near Akumal. I found the entire area itself to be quite expensive for Mexico. We stayed in one of the less expensive rooms which I called The Bargain Basement. I was half underground with no view, however, exit the room and we were 20 feet from the pool and 40 feet from the beach. It did have a full kitchenette with a gas cooktop and rather noisy refrigerator. The staff are very nice and friendly. There is a restaurant upstairs that is open for breakfast and lunch. Their Cappuccino was excellent. Only one other restaurant within easy walking distance that is only open till 7:30 PM.
Stayed 15 nights in Feb 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about it! Have been there once before and would definitely return.
Stayed 7 nights in Jan 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are clean and spacious. It is quiet and relaxing on the property. You need a car to be able to visit Tulum or Akumal. There was an unexpected power and water outage from 9am-12pm during our stay. We had to negotiate for a complementary breakfast the following morning, nothing was provided to guests to compensate for this major inconvenience. Otherwise, we had a good stay here. I would consider staying here again based on rooms and facilities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Impeccable property Very clean quiet and comfortable Exceptional staff Highly recommended
Stayed 3 nights in Nov 2023

10/10 Excellent

Tyler, Marietta

Liked: Cleanliness, property conditions & facilities
Staff very friendly. Property in great condition. Would recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Stayed 4 nights in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Was wonderful
Stayed 1 night in Nov 2023
Response from Claudia on Nov 27, 2023
Thank you!!!

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, room comfort
The Villas Akumal meet 100% our expectations.
Stayed 3 nights in Oct 2023
Response from Claudia on Nov 27, 2023
Thank you!!

6/10 Okay

Rixie

I’ve stayed at this property during high season many times in their 2 bedroom condos. There’s more staff at that time it seems. I stayed in their Junior Suite. There was a sulfur smell that was unpleasant and it seemed like there were washing machines above. Cleaning staff good. The restaurant was just pitiful. Food and service 2 stars. I had to go into Akumal to eat. $20 cab ride each way. Jungle Fish is a 3 minute walk. Food and service goood there. No breakfast there though. What saved the week for me was the WhatsApp concierge service offered. Great communication and service offered by LAS Villas Akumal.
Stayed 7 nights in Oct 2023

10/10 Excellent

Yesenia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is amazing. Granted, we could not swim much at the beach there but there are better ones around. You do have to pay to go into other beaches but it’s not much. For the price we pay for our trip, it was worth it.
Stayed 7 nights in Apr 2023
Response from Las Villas Akumal on Apr 27, 2023
Thank you!

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, room comfort
Peaceful, Beautiful, and Great Staff
Fantastic. Almost want to keep this a secret, but their excellent team deserves credit. Grounds are beautiful, quiet, and so well kept. Our condo was ample. The staff is awesome, especially Lisbeth, who was so responsive. They grocery shopped for us, arranged a babysitter for us, and cleaned our condo daily. Restaurant on site is ok, and serves simple breakfast and lunch. Jungle Fish is a restaurant right next door and is awesome, open 12p-7:30p. I think you’ll want a rental car if you stay here, as there are so many cool cenotes nearby, and it’s a bit of a walk to town. Thanks for a beautiful, peaceful, easy stay!
Stayed 5 nights in Mar 2023
Response from Las Villas Akumal on Mar 27, 2023
Thank you for your lovely comments!

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful property - quiet and clean. perfect for our family with teenagers because two spacious bedrooms and bathrooms. Staff super friendly that were very helpful. We rode bikes and saw Cenotes (10 minutes away by taxi) and went to lagoon and other places in akumal. Highly recommend if you’re not wanting to stay at mega resort.
Stayed 4 nights in Mar 2023
Response from Las Villas Akumal on Mar 21, 2023
Thank you for your beautiful comments!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! Staff was friendly and very helpful. We loved being just steps from a beautiful, quiet beach. We would absolutely stay again.
Stayed 3 nights in Jan 2023
Response from Las Villas Akumal on Feb 2, 2023
Thank you! we wait for your next stay!

8/10 Good

Teovanni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros. The property was nice, clean and quiet. Cons. Price of food in their restaurant was kinda steep
Stayed 4 nights in Jan 2023
Response from Las Villas Akumal on Feb 2, 2023
Thank you for your comments

10/10 Excellent

Moyana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families with kids. The rooms are big and fully equipped. The area is not crowded. The beach is calm but rocky, bring water shoes if you stay here.
Stayed 7 nights in Nov 2022
Response from Las Villas Akumal on Nov 15, 2022
Thank you for your comments

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
The villa was beautiful and located steps from the beach. The staff was friendly and helpful. The restaurant was only open for breakfast and lunch.
Stayed 3 nights in Oct 2022
Response from Las Villas Akumal on Oct 25, 2022
Thank you!!

10/10 Excellent

Norma

Liked: Cleanliness, room comfort
This hotel is really cozy and it feels you are in Mexico! Loved the sound of the breaking waves at night!
Stayed 2 nights in Aug 2022
Response from Las Villas Akumal on Sep 2, 2022
Thank you for your comments!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and very nice room and amenities
Stayed 1 night in Aug 2022
Response from Claudia on Aug 22, 2022
Thank you!!

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from the rooftop restaurant is incredible. The property is very clean and maintained. The rooms are spacious and very comfortable. I appreciated the hot water in the showers. The pool area is beautiful and relaxing. Just north of the property, off the freeway, is a small town called Pueblo. There are merchants that sell different food items from tacos to fresh cut fruit. They sold me the best papaya I have ever eaten! The nightly attempts of giant sea turtles to lay eggs on the beach offers a very unique opportunity. Elizabeth is an awesome property manager and is eager to accommodate your needs. The one small drawback is that the ocean is not swimmable. The sharp and jagged rocks along the entire bottom as you enter from the beach are dangerous. A dying ocean bottom from tourists' sunscreens make snorkeling a waste of time.
Stayed 1 night in Jul 2022
Response from Las Villas Akumal on Jul 26, 2022
Thank you for your comments.

8/10 Good

Adhar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right next to the beach. Food could be better
Stayed 9 nights in Mar 2022
Response from Claudia on Mar 29, 2022
Thank you!

8/10 Good

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Our room was large and comfortable, staff were helpful and friendly. The hotel is in a quiet area of Akumal, about 30 minutes walk from bars and restaurants which we liked but there were few facilities locally.
Stayed 2 nights in Mar 2022
Response from Claudia on Mar 29, 2022
Thank you!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 4 nights in Feb 2022
Response from Claudia on Feb 23, 2022
Thank you!!!!

8/10 Good

M., Orem

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to akumal with private beach. Quiet. Well appointed rooms.
Stayed 2 nights in Feb 2022
Response from Claudia on Feb 22, 2022
Thank you for your comments!

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is on the ground floor and smelled like basement. Ventilation was really poor and hard to breathe. There was air conditioning however it only made the room cold.
Stayed 2 nights in Jan 2022
Response from Las Villas Akumal on Jan 25, 2022
Thank you for your comments

10/10 Excellent

Shiv

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great find, a 2 bed 2 bath apartment with a full kitchen and large living area; perfect for a small family like ours. Immaculately maintained, clean and very inviting. Property is on the beach, nicely tucked in a setting of greenery, away from the crowd. There is a diner almost next door. Or you can drive a couple of miles to Akumal for more choices in dining and groceries. Just about a half hours drive from Tulum ruins, and close to a number of cenotes.
Stayed 2 nights in Dec 2021
Response from Las Villas Akumal on Jan 5, 2022
Thank you for your comments!!!

10/10 Excellent

Luis G

Liked: Cleanliness, amenities, property conditions & facilities
Peacefull place and friendly people in the administration.
Stayed 6 nights in Nov 2021
Response from Claudia on Dec 1, 2021
Thank you for your stay!!

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They had kayaks and it was nice to take out everyday. The beach was nice but you definitely need water shoes. Outside grounds were Very well taken care of. Nice to have a water jug inside the condo. Very quiet and secluded. The only down side was eating. Limited places to go. We didn’t try the place on property didn’t look open and doing work up there but beautiful view. One place a couple of doors down and it was good not open for breakfast . So you had to walk down the beach or drive over a mile to eat. AKUMAL is a very small town. I’d stay there again cause I still loved it.
Stayed 7 nights in Oct 2021
Response from Las Villas Akumal on Nov 9, 2021
Thank you for your comments!

8/10 Good

Minh Thu, New york

Stayed 5 nights in Oct 2021

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our trip to Las Villas Akumal was amazing! The staff went out of their way to make our stay spectacular! Thank you!
Stayed 6 nights in Sep 2021
Response from Claudia on Sep 15, 2021
Thank you, Lyndsey was a pleasure to have you at home! I hope to see you again very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Nice place, clean rooms. Beach is not suitable for swimming but pool was fine.
Stayed 4 nights in May 2021
Response from Las Villas Akumal on May 24, 2021
Thank you for your comments! It is very important for us.

8/10 Good

Dewey

Liked: Cleanliness, room comfort
Interesting place.
Basement apartment. Spacious, but not facing beach, only front sliding door. Noisy sprinkler system at night. A little on the high price side but secluded. Would have preferred ocean view. Reliable transportation would make stay here more accommodating.
Stayed 3 nights in Feb 2021
Response from Las Villas Akumal on Mar 5, 2021
Thank you for your comments!, I hope the next time to reserve an ocean view unit!! Best regards

6/10 Okay

Julia, Joshua Tree

Liked: Cleanliness, amenities
When I booked a villa here it was important that I stayed on the water. When I arrived at the unit I booked on this site was not on the water. There is a huge difference in price and in the experience so if it is important to you, be sure to take a good look at your reservation. I loved the unit itself I eventually got, after putting my Amex card down and departing with an additional $130. After having spent two months on the jungle side of the highway this was my one night treat to myself to stay ON the beach. I do frequent the Jungle Fish Club here from my own neighborhood across the highway and I have to say, it's everything I want in casual dining, it is a hang out on the beach with a tiny pool. The staff is great and the menu is good.
Stayed 1 night in Dec 2019
Response from Claudia on Mar 23, 2020
Thank you for your comments!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and efficient especially the nice lady at the pool bar !! She was awesome !!
Stayed 2 nights in Feb 2020
Response from Claudia on Mar 1, 2020
Thank you for your comments, are very important to us!!!

10/10 Excellent

Annabel, Vancouver bc

Travelled with partner
Liked: Cleanliness
I love this place. The units are spacious and beautifully furnished. I love how easy it is to get to the beach. The pool side bar is awesome. My only complaint is that the restaurant is no longer open for dinner. One of the things that brought me back here was the high quality of the food but it is now only open for breakfast and lunch. The restaurant near by isn’t so great so you have to go quite far by taxi or car to get to any restaurants. It’s really a shame because otherwise it’s so perfect.
Stayed 1 night in Feb 2020
Response from Claudia on Feb 22, 2020
Thank you so much for your comments, are very important per us!!! Enjoy your stay!!!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet. We were assigned a “basement “ type room, which I didn’t expect, based on photos. It worked out fine, as the resort is beautiful. The restaurant on site is very good.
Stayed 1 night in Feb 2020
Response from Claudia on Feb 15, 2020
Thank you for your comments, are very important for us!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Claudia on Feb 11, 2020
Thank you for your stay!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place if you want a quieter vacation. Not crowded. Great pool, happy hour bar, beach and chairs right out front. Very tranquil and beautiful.
Stayed 4 nights in Feb 2020
Response from Claudia on Feb 6, 2020
Thank you for your comments!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2020
Response from Claudia on Feb 11, 2020
Thank you for your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE LVA!
We LOVED Las Villas Akumal! The staff was exceptional -- everyone was so friendly and helpful. LVA was the perfect low-key resort for our two families -- we are so happy to have found this place and will definitely be back!
Stayed 4 nights in Dec 2019
Response from Claudia on Jan 7, 2020
Thank you for your comments!!!

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2019
Response from Claudia on Dec 31, 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, bright, spacious, well-equipped, right on the beach and had a pool.
Stayed 10 nights in Nov 2019
Response from Claudia on Nov 27, 2019
Thank you for your comments!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Kinda felt like we had the place to ourselves. We use their kayaks almost daily.
Stayed 7 nights in Nov 2019
Response from Claudia on Nov 20, 2019
Thank you so much for your comments!!!

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Claudia on Nov 19, 2019
Thank you for let me know.!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the ocean..short walk to the main beach..local restaurant right next door with great food.
Stayed 3 nights in May 2019
Response from Claudia on May 27, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem.
Great getaway, not crowded, large rooms great A/C.
Stayed 9 nights in May 2019
Response from Claudia on May 27, 2019
Thank you for your comments!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from Claudia on May 22, 2019
Thank you for your comments. The sargazo is a problem in all the area, we work every day per bring out the clean of the beach.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time staying and love the property and location. Seaweed infestation is a bit of a bummer but not a inconvienance. Service and staff are amazing. Ocean view Villa is a must and you will not regret the extra costs.
Stayed 9 nights in May 2019
Response from Claudia on May 16, 2019
Thank you for your comments, we hope to see you here a lote years more.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Beautiful property near Akumal (but not near enough to walk comfortably). While the location is beautiful, the actual beach is not very accessible due to the surf and the rocks (bring water shoes if you want to go in). The rooms were large and comfortable, but not very well appointed. The beds have no blankets on them, just a top sheet and a bed cover. Because our AC unit's thermostat was broken (it was either arctic, or off) we asked for a blanket, to which they responded they didn't have any. Also, our unit was one of the ground floor units. I'm 6'5" and the ceiling clearance at it's lowest point was around 6'2". Needless to say I came away with several contusions on my head. Be warned if you are tall. Would not stay here again.
Stayed 5 nights in Apr 2019
Response from Claudia on Apr 29, 2019
I am sorry for your experience! Your comments are very important for us. I hope to see you in other time and to change your opinion around us.