¡Gracias por tomarte el tiempo para dejar tu reseña! Nos alegra mucho que hayas disfrutado de tu estancia con nosotros durante una semana. Nos esforzamos por ofrecer un ambiente acogedor y conveniente para nuestros huéspedes, y nos complace saber que encontraste todo lo que necesitabas a poca distancia, ¡incluida la playa! Agradecemos sinceramente tu recomendación y esperamos darte la bienvenida nuevamente en el futuro. ¡Gracias por elegir nuestro lugar para tus vacaciones!

Hello! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly and helpful. We're also pleased to hear that your room was spacious, clean, and equipped with an excellent fan and air conditioning to keep you comfortable during your stay.Our central location is certainly one of our greatest assets, allowing easy access to the beaches, entertainment, shopping, restaurants, and bars in the area. However, we sincerely apologize for any inconvenience caused by noise from nearby nightclubs. We understand that this may be a drawback for some guests who prefer a quieter environment for rest.We want to inform you that we provide complimentary earplugs for those who wish to mitigate external noise and ensure a restful sleep. We hope that this minor inconvenience did not overshadow your experience with us and that you were able to enjoy everything our prime location has to offer.We look forward to welcoming you again in the future and ensuring you have an even more enjoyable stay!

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed your stay at our establishment in Playa del Carmen. It's fantastic to know that our convenient location near the beach, shopping areas, and restaurants added to your experience. Ensuring our guests feel safe and comfortable is a top priority, and we're glad you felt secure during your time with us. We take pride in maintaining a clean environment and providing exceptional service, so we appreciate your kind words about our polite and friendly staff. We hope to welcome you back soon for another enjoyable visit!

Thank you for your positive review! We're delighted that you found our place to be reasonably priced, conveniently located, and appreciated our friendly staff. We look forward to hosting you again in the future!

Estimado Martha,Gracias por tomarte el tiempo para evaluar tu reciente estadía en nuestro hotel. Lamentamos sinceramente que tu experiencia no haya cumplido con tus expectativas.Valoramos mucho los comentarios de nuestros huéspedes, ya que nos brindan una visión invaluable sobre cómo podemos mejorar nuestros servicios. Sin embargo, notamos que no dejaste ningún comentario específico sobre los aspectos que te llevaron a otorgarnos una calificación baja.Nos gustaría saber más detalles sobre tu experiencia para poder abordar cualquier problema que hayas enfrentado durante tu estancia y garantizar que futuros huéspedes no tengan experiencias similares. Si estás dispuesto a compartir más información, por favor no dudes en ponerte en contacto con nosotros directamente o mediante la plataforma de reservas que utilizaste.Una vez más, lamentamos que tu experiencia no haya sido satisfactoria y esperamos tener la oportunidad de recuperar tu confianza en el futuro.Atentamente,Beach House Hotel

Thank you for your feedback. We apologize for the inconvenience caused by the noise from the nearby club during your stay. As a gesture to mitigate such disturbances, we provide complimentary earplugs to our guests. We hope this helped improve your overall comfort and allowed you to have a more restful stay despite the external noise. We appreciate your understanding and hope to have the opportunity to welcome you back for a quieter experience in the future.

Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. We hope to have the pleasure of hosting you again soon!

Thank you so much for taking the time to share your feedback! We are delighted to hear that you had a wonderful experience during your stay at our hotel. It's truly rewarding to know that you found our establishment to be a great all-around choice and that our unique styling and charm resonated with you.We greatly appreciate your kind words about our helpful and friendly staff. Providing excellent service is our top priority, and it's heartening to learn that our team contributed positively to your overall impression.Your recognition of our hotel as your number one choice among the numerous options in Playa is truly an honor. We strive to create a comfortable and enjoyable atmosphere for our guests, and your endorsement reaffirms our commitment to delivering exceptional hospitality.We look forward to welcoming you back on your next visit to Playa. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We value your input and aim to continually enhance our guests' experiences.Thank you again for choosing our hotel, and we appreciate your positive review!Best Regards.

Dear P,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had an excellent experience during your stay at our hotel.It's wonderful to know that you found our facilities to be extremely well-kept. We take pride in maintaining a clean and inviting environment for our guests, and your acknowledgment of our efforts is truly appreciated.We are also pleased to hear that our staff made a positive impression on you. Providing helpful and pleasant service is a priority for us, and we're glad to see that our team contributed to making your stay memorable.If there's anything specific you enjoyed about your time with us or any suggestions you may have, please feel free to share. Your insights are valuable as we continuously strive to meet and exceed our guests' expectations.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best Regards.

Thank you immensely for your glowing review! We're absolutely thrilled to hear that your experience at our hotel was met with such positivity. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our staff friendly and accommodating.We're glad you enjoyed the convenience of our location, surrounded by useful stores and pharmacies, making your stay even more comfortable. It's fantastic to hear that you relished the coffee at our attached shop; we'll be sure to pass on your compliments to our baristas!Cleanliness and comfort are paramount to us, and we're delighted that you found everything you needed for a pleasant stay. Your praise for the taco place across the street truly warms our hearts—we love being part of a vibrant neighborhood.We'd be honored to welcome you back on your next visit. Please don't hesitate to reach out if there's anything more we can do to make your future stays even better.

Hello!Thank you for your review! We're delighted to hear that you enjoyed our cozy and pleasant atmosphere. We're sorry to hear that the noise from a nearby club affected your Saturday night stay. Your comfort and well-being are of utmost importance to us.In situations like this, we'd like to let you know that we provide complimentary earplugs for our guests. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding in this matter.We hope that, despite this experience, you were able to enjoy your time at our hotel. If you decide to stay with us again, we'll do our utmost to ensure that your stay is more comfortable.Best regards,

Dear Xin,Thank you for the fantastic rating! We're delighted that you had a wonderful experience at our hotel. Looking forward to hosting you again soon!Best regards.

Dear S,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be great, with comfortable and clean rooms along with our friendly staff. Manchas, our beloved feline resident, truly adds to the charm of our place!We do apologize for any inconvenience caused by the nearby club noise. Please know that we always strive to ensure our guests have a peaceful stay. If you plan to visit us again, we'd be more than happy to assist in selecting a quieter room for a more serene experience.We appreciate your valuable feedback and hope to welcome you back soon for another wonderful stay!Warm regards.

Estimado Francisco,Muchas gracias por su amable opinion, fue un placer ser su anfitrion, reciba un cordial saludo.

Fue un placer, muchas gracias por su opinion, saludos!

Thank you so much for your kind review, it was a pleasure to be your host, kind regards!

Thank you so much Kenneth, was a pleasure!

Thank you so mcuh it was a pleasure!

Dear Galina,It was a pleasure to be your host, you were and amazing guest with a great attitude, best regards!

Dear Stephen,Thank you for your kind review, it was a pleasure to be your host, regards.

Thank you for taking the time to write an opinion about our hotel, we are sorry that your stay with us was not pleasant, we are aware of the noise, we offer earplugs to all our guests free of charge, best regards.

Dear Larry,Thank you so much for your amazing review, kind regards.

Dear Alan,Thank you for your honesty, it is true we are located in a noisy area, we offer earplugs free of charge, thank you for your opinion.

Dear Brendan,Thank you very much, we are glad you had a good time with us, kind regards!

Dear Ivo,Thank you for your review, it was a pleasure to be your host, kind regards.

You made a reservation for a considerable amount of money for several rooms, being the card holder was not present the day of check in, you were notified a month in advance the process to validate the payment through a letter of authorization prepared by the hotel, not by you, which did not want to cooperate, so it had to be signed the day of arrival to ensure payment, greetings.

Dear James,We are glad you had an amazing stay with us, kind regards.

Muchas gracias por deja una opinión acerca de nosotros, fue un placer hospedarle, saludos.

Dear Tara,Thank you for you amazing score, was a pleasure to be your host, thank you very much!

Dear Robert,Is very unfortunate that you had such a bad experience at our hotel, we are aware of the noise, we provide free ear plugs to all our guests, kind regards.

Thank you so much was a pleasure to be your host, kind regards!

Thank you so much for your review, kind regards.

Thank you so much for your review Marlo, is always a pleasure to host you, kind regards!

Dear Marlon, Thank you so much for your review, it was a pelasure to beyour host, kind regards.

Estimado Marlon, Muchas gracias por su comentario y excelente puntuacion, ya son varias veces que nos visita y siempre es un gusto recibirlo, saludos!

Dear Irene, Thank you so much for your kind review, was a pleasure to host you, kind regards.

Estimado Marlon Un gusto recibirlo en nuestro hotel muchas gracias!

Dear Shirly, We are sorry your stay at our hotel was not pleasant, kind regards.

Dear Teresa, We are sorry to hear your experience with us was not the best, the night clubs open at 7:30pm and close at 1:30am, is loud is true, however we provide free ear plug to our guest for free, kind regards.

Estimado/a Ireland, Muchas gracias por su excelente evaluacion, reciba un cordial saludo.

Estimada Kathryn, Lamentamos que su experiencia en nuestro hotel no haya sido del todo satisfactoria, reciba un cordial saludo.

Dear Iman, Thank you for your kind review, we are aware o the loud music, that is why we provide free earplugs to our customers, we are glad you enjoyd the service and the location, kind regards!

Dear Kenya, Thank you so much for your kind review, was a pelasure to host you, kind regards!

Dear Farideh, We are sorry your experience with us was not the best, kind regards.

Dear Janice, Thank you so much for your kind review, we are trully happy to read that you enjoyed staying with is, kind regards!

Estimado Derek, Sentimos que su estadia en el hotel no haya sido del todo placentera, reciba un cordial saludo.

Estimado James, Muchas gracias por su amable comentario, nos impulsa a seguir adelante, saludos!

Dear Jenna, Thank you for taking the time to write such a nice review, we are sincerely gratefull, kind regards!

Dear Jenn, Thank you so much for your kind review, we are happy to know you had a good time with us, kind regards!