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Get an overview of this hotelAdults-only luxury on the beach

Location

Located in Puerto Aventuras, this beachfront resort is next to a golf course and within 3 mi (5 km) of Puerto Aventuras Golf Club, Puerto Aventuras Marina, and Dolphin Discovery. CEDAM Museum is 3 mi (4.9 km) away.

Resort Features

Catch some rays on Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room Amenities

All 577 rooms boast private spa tubs and jetted tubs, plus free WiFi and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and refrigerators.

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Carretera Cancun-Chetumal KM 72 Riviera Maya Puerto Aventuras QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees

Hotel Amenities

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary high-speed wireless Internet access. This all-inclusive resort also offers a spa tub, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive has designated areas for smoking.

  • Beach towels 
  • Poolside bar 
  • Airport transportation (surcharge) 
  • Beach umbrellas 
  • Beach sun loungers 
  • Total number of rooms - 577 
  • ATM/banking 
  • Number of bars/lounges - 3 
  • Business center 
  • Number of coffee shops/cafes - 2 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Number of outdoor pools - 2 
  • Number of floors - 3 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • On private beach 
  • Pool sun loungers 
  • Number of restaurants - 4 
  • Tennis on site 
  • Free self parking 
  • Spa services on site 
  • Spa tub 
  • Wedding services 
  • Full-service spa 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Premium bedding 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Slippers 
  • Desk 
  • Iron/ironing board 
  • Balcony 
  • Air conditioning 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Private spa tub 
  • Designer toiletries 
  • Room service (24 hours) 
  • LCD TV 
  • Separate bedroom 
  • Free WiFi 

Where to Eat

A complimentary breakfast is offered.

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.

Los Gallos - This restaurant specializes in Mexican cuisine.

Dive - This poolside bar serves light fare only.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Pilates classes on site 
  • Volleyball on site 

Spa Services

Rock Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Steam room in spa 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to adults only

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 90.00 per room (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive
  • Hard Rock Riviera Maya Adults Only
  • Hard Rock Riviera Maya Adults Only Puerto Aventuras

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Limitless Resort Credit Promotion

Book a minimum 3-night or more stay now - December 28, 2018 for travel during the same time and choose from the following: Resort credit for use toward tours, spa and beauty salon treatments, golf outings, select Colin Cowie Wedding Collections™, upgraded wine selection, and Rock Shots® photo packages, based on following length of stay:

  • USD 500 in resort credit with a 3-night stay
  • USD 750 in resort credit with a 4-night stay
  • USD 1500 in resort credit with a 5-6 night stay
  • USD 1800 in resort credit with a 7-8 night stay
  • USD 2000 in resort credit with a 9-11 night stay
  • USD 2500 in resort credit with a 12-13 night stay
  • USD 3600 in resort credit with a 14+ night stay
  • OR
  • Unlimited rounds of golf for all guests registered in the same room in exchange for the resort credit
3-night minimum stay required. Offer valid for any room category. Complete details available at check-in. Resort credit is not transferable, non-cumulative, and cannot be applied to future stays. Resort credit cannot be exchanged for cash, products or merchandise. Offer is not valid with groups/conventions. A service fee of 20% will be applied to all resort credit items and services (Rock Shots®, Resort Credit Shop and other products and services of this promotion). Promotion does not apply for Special Events and/or Wedding for Rock Shot®. These fees can be paid with cash, credit card or other authorized means. Credit is applied to guest's account at check-out. Other restrictions may apply. Promotion, prices, and applicable services are subject to change without prior notice. Guests staying at more than one hotel will receive the benefits of the promotion depending on the length of stay at each one, though unused credits may not be transferred to the next hotel. A 20% service fee will apply to Unlimited Golf. Children ages 13-17 must be booked as adults to receive the golf package. Tee times are subject to space and availability. Golf packages include unlimited rounds of golf per adult per stay. All adults sharing the same room must pay the golf package rate. It cannot be sold separately. Other restrictions may apply.

Concierge Level Offer

Book a stay in a Concierge Level room category and receive the following:

  • 2 25-minute massages per stay
  • Exclusive concierge phone service
  • Private check-in and check-out
  • Late check-out and early check-in (subject to availability)
  • Private beach lounge chair with waiter service
Offer valid anytime, subject to availability. Full details on arrival. Restrictions may apply.

Music Lab Offer

Book a stay in any room/rate category and all guests 12 years and older can choose from 4 complimentary Music Lab programs, including Jam Bad, Spin Session, Roctube, and My Tracks.

Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Unlimited Phone Calls Promotion

Book a stay in any room or rate category, for travel anytime, and all calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Offer valid for all room and rate categories. Details available at check-in. Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Other restrictions may apply.

Personal Assistant Promotion

Book a stay in a Rock Suite Platinum, ocean view room category now - December 31, 2016, for travel now - April 22, 2017, and an on-call personal assistance will assist with ironing (2 items per person per stay), express luggage delivery, complimentary shoe shine, spa tub preparation (with 24-hour notice), assistance with reservations on and off the property, and priority reservations to picks & mix program.

Must book a qualifying room category to receive benefits. Full details at check-in. Offer subject to availability. Other restrictions and blackout dates may apply.

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