Featured Image Lobby Lobby Lobby Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Concierge Desk Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Balcony In-Room Amenity Bathroom Bathroom Amenities Outdoor Pool Outdoor Pool Outdoor Pool Treatment Room Treatment Room Treatment Room Treatment Room Hotel Interior Hotel Interior Hotel Entrance Hotel Entrance Hotel Entrance Hotel Front - Evening/Night
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Room type

Luxury Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Playa del Carmen hotel in Avenida Constituyentes with restaurant

Location

This family-friendly Playa del Carmen hotel is located in the business district, within a 10-minute walk of Quinta Alegria, Mamitas Beach Club, and Nuestra Senora del Carmen Catholic Church. Central Square and Pier Navega are also within 10 minutes.

Hotel Features

This hotel features a restaurant, an outdoor pool, and coffee/tea in the lobby. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.

Room Amenities

All 33 individually decorated rooms feature free WiFi and balconies. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include refrigerators and rainfall showerheads.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wireless Internet access. This family-friendly hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff.

Hacienda Paradise Boutique Hotel has designated areas for smoking.

  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • Total number of rooms - 33 
  • Multilingual staff 
  • Concierge services 
  • Pool umbrellas 
  • Free WiFi 
  • Luggage storage 
  • Express check-in 
  • Number of floors - 2 
  • ATM/banking 
  • Restaurant 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Television in lobby 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Garden 
  • Outdoor pool 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free cribs/infant beds 
  • Balcony 
  • Ceiling fan 
  • Climate control 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • Rainfall showerhead 
  • Desk 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Free WiFi 
  • Down comforter 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • HDTV 
  • Individually furnished 
  • Individually decorated 
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Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Nuestra Casa - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

  • Body scrubs 
  • Massages 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No elevators

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 150 and MXN 300 per person (approximately)
  • Pet fee: MXN 300 per pet (varies based on length of stay) plus MXN 200 one-time cleaning fee
  • Pet deposit: MXN 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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