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Grand Palladium White Sand Resort & Spa All Inclusive

4.0 star property
Property with private beach, full-service spa

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June 2024

Grand Palladium White Sand Resort & Spa All Inclusive

Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Property entrance
Romance Bungalow by the lake
Reception
Lobby sitting area

Overview of Grand Palladium White Sand Resort & Spa All Inclusive

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking includedParking includedParking included

Check out the area

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Popular LocationLobby Bar White Sand1 min walk
  • Popular LocationColonial Lobby7 min walk
  • Popular LocationAkumal Beach7 min drive
  • Popular LocationEcopark Kantun Chi7 min drive
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Room options

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside

Junior Suite, Beachside

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside

Suite, Beachside

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake

Romance Bungalow by the lake

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
Day bed
  • 744 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed - double
  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kantenah

Located in Kantenah, Grand Palladium White Sand Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Don't miss Xel-Há Park. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Kantenah travel guideOpens in a new window

What's nearby

  • Akumal Beach - 7 min drive
  • Cenote Azul - 8 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive
  • Xel-Há Park - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 66 min drive

Restaurants

  • Sports Bar Sirenis - 9 min drive
  • Xtra Time Sports Bar - 8 min walk
  • Bayou Restaurant - 9 min drive
  • Bar Balam - 17 min walk
  • La Dalia - 8 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Upscale all-inclusive property refurbished in 2019 and located near Akumal Beach
A free breakfast buffet, 2 swim-up bars, and a beach bar are just a few of the amenities provided at Grand Palladium White Sand Resort & Spa All Inclusive. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to a sports massage, a body wrap, or a manicure/pedicure at Zentropia Palladium Spa & Wellness, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 5 on-site restaurants. The gym offers fitness classes and Pilates classes; other things to do include archery, kayaking, and hiking/biking. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, express check-in, and babysitting (surcharge)
  • A billiards/pool table, ATM/banking services, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 264 rooms feature comforts such as private indoor spa tubs and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on May 5, 2024 start from CA $475.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium White Sand Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium White Sand Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium White Sand Resort & Spa All Inclusive located?

Nestled on the beach, this Kantenah property is 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park.

Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 523 reviews" "
Rating 8 - Good. 153 out of 523 reviews" "
Rating 6 - Okay. 56 out of 523 reviews" "
Rating 4 - Poor. 30 out of 523 reviews" "
Rating 2 - Terrible. 35 out of 523 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dmitriy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Nice grounds, many great sports entities, many restaurant choices, but food is mediocre, Argentinian restaurant was the best!
Stayed 7 nights in Mar 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Salvatore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place was Fantastic. Japanese restaurant was great.
Stayed 5 nights in Mar 2024

8/10 Good

Breonna Teresa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
This resort is huge, you have access to three resorts in one. So you need to take buses around or walk a fair bit as it’s easy to get lost at first. Service was hit or miss. We had someone with severe allergies. Most restaurants will walk you through what you can and can’t eat. However we had bad service at the Thai restaurant as the server wouldn’t even listen to us or allow us to order for our kids off the adult menu. And a couple other similar situations at other restaurants. But they made up for that with the impeccable medical service. My son got really sick so we called the doctor In the middle of the night. She came right away. Helped with insurance and then sent him to the hospital. A few hours later upon arrival back there was a employee waiting to check in on my son, and three more calls throughout the day from the front desk checking in on his health. Overall the resort is nice! The white sands is a little out dated and needs some maintenance then other resorts are very nice. Great experience for kids and families.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy experience. Clean and large rooms. Extravagant food and amenities.
Stayed 5 nights in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort
Stayed 8 nights in Jan 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Janet Lee

Liked: Cleanliness
Stayed 7 nights in Jan 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went here for our honeymoon and absolutely loved it! The food was good, the drinks were strong and the staff was extremely friendly and helpful. We did not want to leave at the end of the week. Only downside was the pool was cold but we still swam anyways.
Stayed 7 nights in Dec 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service
The property was amazing and beautiful. Never saw a mess anywhere. Staff was friendly and attentive. Food quality was mediocre, alot of flavor missing from alot of the mexican dishes which doesnt make sense considering location. Restaurants are reservation only and can only be reserved before 3pm so no spontaneous dinner plans after that. We were instructed to use the palladium app to reserve for dinner, which we were able to book and received a confirmation. Showed up at the restaurant for a 930pm reservation under this assumption and was told they couldnt take us at all (2 people) because we booked the reservation after 3pm, and sent us away without trying to accommodate us. This was at the brazilian steak house. Drinks were fairly inconsistent as well. Lobby had great espresso martinis but terrible mojitos. Pool had amazing mojitos and so forth. We had our rooms serviced and when we returned everything was fine. An hour or two would pass and we would be interrupted by a staff personally handing out small pieces of chocolates. On 1 of these occassion, the staff knocked and immediately entered the room before I could get out of the shower. On our last night something broke and water started dripping from our ceiling
Stayed 6 nights in Dec 2023