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Get an overview of this hotel4-star resort with pools, private beach, full-service spa


Nestled on the beach, this Xetna resort is within 9 mi (15 km) of Xpu-ha Beach, Puerto Aventuras Marina, and Chac Mol. CEDAM Museum and Dolphin Discovery are also within 9 mi (15 km).

Resort Features

Catch some rays on Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 13 restaurants.

Room Amenities

All 414 rooms feature thoughtful touches like free minibar items and pillow menus, plus free WiFi and plasma TVs with cable channels. Other amenities available to guests include furnished balconies, iPod docks, and private yards.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball


  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 2 and 17 years old


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Colonial Resort & Spa All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 13 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 5 swim-up bars and 7 bars/lounges. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a health club, and a spa tub. Complimentary self parking is available on site.

Grand Palladium Colonial Resort & Spa All Inclusive has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Express check-in 
  • Designated smoking areas 
  • Pool umbrellas 
  • Wedding services 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of outdoor pools - 6 
  • Billiards or pool table 
  • Number of meeting rooms - 7 
  • Year Built 2002 
  • Designated smoking areas (fines apply) 
  • Conference center 
  • Rooftop terrace 
  • Luggage storage 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Free RV, bus, truck parking 
  • Beach towels 
  • Full-service spa 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Steam room 
  • Number of floors - 3 
  • Number of buildings/towers - 14 
  • Gift shops or newsstand 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Laundry facilities 
  • 24-hour front desk 
  • Arcade/game room 
  • Poolside bar 
  • Health club 
  • Spa services on site 
  • ATM/banking 
  • Children's club (free) 
  • Number of bars/lounges - 7 
  • Number of swim-up bars - 5 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Fitness facilities 
  • Hair salon 
  • Total number of rooms - 414 
  • Nightclub 
  • Beach bar 
  • Porter/bellhop 
  • On private beach 
  • Number of restaurants - 13 
  • Tennis on site 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Garden 
  • Spa tub 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Room Amenities

  • Down comforter 
  • Pillow menu 
  • Plasma TV 
  • Furnished balcony 
  • iPod docking station 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Iron/ironing board 
  • Yard 
  • Ceiling fan 
  • Desk 
  • Free bottled water 
  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Phone 
  • Minibar (stocked, free items) 
  • Hair dryer 
  • Bathtub only 
  • Coffee/tea maker 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

El Dorado - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Sumptuori - This sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Mare Nostrum - This theme restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Bamboo - This restaurant specializes in Asian cuisine. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

A private beach and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Beach volleyball on site 
  • Aerobics on site 
  • Basketball on site 
  • Miniature golf on site 
  • Playground on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Segway rental/tour on site 
  • Golf lessons available nearby 
  • Boat tours nearby 

Spa Services

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body scrubs 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 
  • Steam room in spa 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Body wraps 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No pets or service animals allowed

No rollaway/extra beds available


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Facilities fee: USD 10 per person, per day and includes use of:
- Sauna
- Spa
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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