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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Upscale property with pools and private beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Palladium Colonial Resort & Spa All Inclusive

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Romance Villa Suite Poolside | View from room
Mexican cuisine
Mexican cuisine
Free toiletries, hair dryer, bathrobes, towels

Overview of Grand Palladium Colonial Resort & Spa All Inclusive

8.2

Very good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach

Explore the area

Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach10 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • Popular LocationHalf Moon Bay16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive
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Room options

Deluxe Single use Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Sofa bed
Down duvet
Blackout drapes/curtains
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Connecting Suite

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Junior Suite Poolside

cleanliness

Highlights

Furnished balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

cleanliness

Highlights

Furnished balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Sofa bed
Down duvet
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

cleanliness

Highlights

Furnished balcony
Private spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Sofa bed
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Sofa bed
Down duvet
Blackout drapes/curtains
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Sofa bed
Down duvet
Blackout drapes/curtains
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Kantenah

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. Traveling with kids? Don't miss Xel-Há Park. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • Sports Bar Sirenis - 8 min drive
  • Xtra Time Sports Bar - 1 min walk
  • Bar Balam - 10 min walk
  • La Dalia - 1 min walk
  • El Rancho Steak House Restaurant - 8 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Upscale all-inclusive property near Akumal Beach
Located close to Puerto Aventuras Marina, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a body scrub, and a deep-tissue massage at the onsite spa. The onsite theme restaurant, La Adelita, features Mexican cuisine. The gym offers yoga classes and Pilates classes; other things to do include kayaking, basketball, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, babysitting (surcharge), and beach umbrellas
  • Games, a billiards/pool table, and ATM/banking services
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 425 rooms boast comforts such as furnished balconies and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Down comforters and sofa beds
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Service fee: USD 10
  • Facilities fee: USD 35 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 975 reviews" "
Rating 8 - Good. 319 out of 975 reviews" "
Rating 6 - Okay. 120 out of 975 reviews" "
Rating 4 - Poor. 57 out of 975 reviews" "
Rating 2 - Terrible. 54 out of 975 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Thynara

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
personal items got stolen in the resort room
Stayed 2 nights in Feb 2024

8/10 Good

Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the money, a very large complex. The av la carte restaurants were often difficult to book at a suitable dining time.
Stayed 7 nights in Feb 2024

10/10 Excellent

Logan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have so many staff and for them to all be so so good, friendly and helpful is a real testament to how well this place is managed. We spent a week in January as a family of 8 ranging from 17-7 and there was something for everyone. The rooms were nice, the buffets and restaurants were great. If you are looking for opulent luxury, this isn’t your place but for everyone else this will exceed your expectations.
Stayed 7 nights in Feb 2024

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Akky Martina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Excellent dining. Staff was kind and responsive. First room were in smelled dirty with a sewage smell and was very noisy with highway sound. We were moved to a new room that was very clean and less noisy.
Stayed 7 nights in Feb 2024

8/10 Good

Ellen

Travelled with family and small children
Liked: Staff & service
We had a really good time at this resort. The pool areas were really nice for the kids, staff was friendly and attentive. One complaint would be the lighting in rooms could use an update, our room was very dark. The resort is beginning to show its age but overall we had a good time and really enjoyed our stay.
Stayed 7 nights in Feb 2024

6/10 Okay

David Allen

Travelled with partner
Liked: Cleanliness, staff & service
Resort is not what it once was. This was our 5th stay in the last eight years. Many of the amenities and a la carte eating Venues were either closed or only half open. The resort in general seems to be focusing on families and travel club time share patrons. The rest of the guests have to make due with poor quality of entertainment and food choices. The grounds are beautiful and adults only areas are quiet and relaxing. It’s sad for us as we truly enjoyed the old resort, but given the obvious direction it is headed we won’t be back.
Stayed 6 nights in Feb 2024

10/10 Excellent

Madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort is gorgeous! a lot of wildlife. we saw so many coatis, raccoons, and birds. the lush greenery and jungle vibe is amazing. the staff were very friendly and helpful. it’s a big resort and they have trams to get you around if needed. I highly recommend.

10/10 Excellent

Gurpal

Liked: Cleanliness, amenities, property conditions & facilities
Staff engagement really stands out at this resort. Was my first time visiting and online shows a pool table in their Sports Bar, however, there was not one in there when I checked in. I had trouble getting JD/regular Pepsi from a lot of the bars as it was not stocked, which I thought was shocking. I received an email requesting feedback on the first morning and I obliged, listing the issues with the lack of available JD and the pool table issue. Staff responded by sending me a bottle of JD, every bar was then stocked with JD and regular Pepsi and the Sports Bar suddenly had a pool table, fuzzball table and arcade games! Staff even went out of their way to secure us a booking for the Japanese restaurant when an accident meant we had to leave dinner early. Top marks for customer service, keep it up!

10/10 Excellent

KOSTIANTYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0