Find Hotels by Fiesta Americana Hotels & Resorts in Riviera Maya

"We had a wonderful time. The staff were all very kind and helpful, the beach was clean, we could always find a chair at the beach or pool, the Concierge was very helpful at finding us a la carte restaurants to book us in. They remembered our names. It was my moms birthday so we ordered a cake and decor to her room, and it was so wonderful! They even decorated it again the next day, and gave her a cake at one of the restaurants! Wonderful time!"

"everything was easy. Adult section was great. quiet"

"Staff are very friendly "

"The room was comfortable and clean. We stayed in building 19, and Javier did a great job cleaning our room and providing fresh towels every Day. We loved the shower, very spacious and great water pressure. The food was the same every day, but a good variety of options. Personally, I prefer the food to be cooked with less salt and oil. Some of the staff in the buffet area were very helpful, but some were not friendly and quite rude. For example, one particular guy making omelets was very rude and didn’t even cook the eggs well and responded very rude when we asked for what we wanted. We were not rude and said please and thank you, not sure what his problem was. We took our food and some of us just didn’t eat the omelette because it was that bad. Then the guy that was serving the area we sat at, we asked for coffee and was cold and never brought the hot milk we asked for, and we would have gotten it ourselves, but there wasn’t any place to get it from. On the other hand, some of them were just very helpful and very pleasant, just a joy to deal with. We went for a wedding and had a great time. We were a large group, so minor inconveniences didn’t get in the way of us having a great time. The hotel was nice enough for the price we paid. At check in, we were greeted by a very nice guy that gave us a tour and explained everything to us and he was very helpful. Personally, I wouldn’t go back, but only because there are so many other places to explore. "

"This was our fourth time staying here. "

"Everything was amazing. The staff, the parks, the architecture. We were there on a honeymoon and enjoyed every second! (very expensive though)"

"The service staff were amazing and always attentive. I especially liked Walton who works at The Kitchen. He really paid attention to details. I would certainly recommend this resort to others. "

"The stay was great. Property was as expected. Beach is protected land so water not as blue as i would have liked but we did a catamaran to the island and it made up for it. Overall great stay for a quick getaway. Properties pools were nice. "

"Facilities were excellent and food was very good. "