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Reviews of Dangelos 5ta Avenida Hotel

2.5 out of 5
Dangelos 5ta Avenida Hotel
5ta Avenida entre Calles 34 y 38, Colonia Centro, Playa del Carmen, QROO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 57 reviews" "
Rating 8 - Good. 12 out of 57 reviews" "
Rating 6 - Okay. 5 out of 57 reviews" "
Rating 4 - Poor. 0 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benzion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Susy on Mar 22, 2024
Esperamos de nuevo su visita. Fue un placer atenderle.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property.
Stayed 5 nights in Jan 2024
Response from Susy on Jan 20, 2024
Michael, lo esperamos muy pronto. Gracias por sus comentarios.

10/10 Excellent

Eber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Excellent location on 5th Avenida. Lots of shops and restaurants nearby, felt safe all the time. Would reconend
Stayed 5 nights in Dec 2023
Response from Susy on Jan 20, 2024
Eber, gracias por sus comentarios. Los esperamos pronto!!!

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location~ well kept apartment
The room was very clean and everything was as described. We had a wonderful stay and will definitely be back. Susy was very nice and made our check in & our entire stay wonderful.
Stayed 4 nights in Jun 2023
Response from Susy on Jul 3, 2023
Nuestro objetivo es hacerlos sentir en casa y esperamos verlos pronto de vuelta.Saludos

10/10 Excellent

MAHER

Stayed 4 nights in Jan 2023
Response from Susy on Jul 8, 2023
Esperamos que regresen pronto!!!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, 8 minute walk to grocery store. Right on the 5th Avenue. Lots of restaurants and bars.
Response from Susy on Dec 28, 2022
Gary:Thank you for your comment, this helps many travelers to locate us in a good area. And we are waiting for you very soon.

10/10 Excellent

Geidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a very beautiful place to stay. Would recommend.
Stayed 6 nights in Mar 2020
Response from Reservations on Mar 16, 2020
Thank you very much. See you soon!

10/10 Excellent

Sherri, Minnesota

Travelled with family
Liked: Cleanliness
Safe quiet and right in town. My favorite place to stay by far. I’m counting the days until I can go back
Stayed 7 nights in Feb 2020
Response from D'Angelos Family on Feb 27, 2020
Dear: Sherri, thank you very much. Playa del Carmen and D'Angelos are waiting for you!!!

10/10 Excellent

DOMINIQUE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Yolennys on Jan 11, 2020
Thank you very much, we hope to see you soon!! Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from D´Angelos family on Dec 30, 2019
Gracias y esperamos que su próxima visita sea 5 estrellas!!

8/10 Good

Elizabeth, Stafford. Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Quinta Avenida - great customer service - offered to bring luggage to and from room - Comfy room and beds - provided beach towels along with shower towels. My only concern is that the shower pressure was very low and there was no hot water. Secured gated community a plus - fridge great size - ac and fan worked great - Sheets were clean
Stayed 1 night in Jul 2018

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stephen, Boynton Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad but a little too pricey for what you get
The check in was fast and easy but had to wait until 3 pm. Left my bags at the office until then so went into town. The good is this is a very convenient location to do things on 5th Avenue. The wifi is sporadic in places and not able to be received in the room itself. I had to go outside to get on the internet. While checking out I could not receive it in the office but they provided the code for the main office connection. The room I booked was just a bedroom that had a door to the rest of the condo. Not their fault and I did not want a kitchen but keep that in mind when booking. The 3 girls above us seemed to be running all night long in their heels and in a concrete and tile building it was annoying. It was a bit loud but not that you could not sleep through. We had the unfortunate luck of being near the front gate and they buzz you in and out so that got to be a real pain in the @$$!. I would not stay here again only because I thought it was a bit on the high side for what was received. Only two small towels if you go to the beach. Nice and clean, the fridge in the closet is loud when it goes into the cool cycle, the tv was a TUBE tv and had an awful buzz with the volume. I played with the cable and got it to sound a little less annoying.

6/10 Okay

antonio, Santiago, Chile

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A normal place place to stay close to 5av&beach
A semi-professional hotel close to the beach and in the 5 av. The staff was wonderful, but the room and its amenities was too poor. From the first day, our stay was a war against the MOSQUITOS and spiders...... It is a semi professional hotel, because it is more an apartment building (without kitchen) than a hotel, No Parking.

10/10 Excellent

Dushaune, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, excellent customer service
I travel a lot and only twice in all of my travels have I been so pleasantly impressed. Upon arrival the young lady upgraded our room to a suite which was on a 5 star level. Everyone at the hotel was fantastic and the hotel itself was first rate. I would definitely stay there again and it comes highly recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury Condos?... Absolutely!
i experienced Excellent Customer Service during my stay. I was provided complimentary access to Mamita's Beach Club and pro-rated continental breakfast meal vouchers for Rio's Steakhouse. I recommend the condo rooms as they have full kitchens, spacious living rooms, separate bedrooms, balconies and excellent bath and showers. Taxi service down the street on 40th. This hotel is right on 5 Avenida.

10/10 Excellent

Jerry, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were very helpful and made our stay very nice

10/10 Excellent

Dillon, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect value in Playa
The D'Angelos hotel was perfect for our vacation! A fantastic value! 2 blocks from the beach, right on 5th street, close to great food and entertainment. The rooms were quiet, dark, great AC. The pool was clean and relaxing. We couldn't have asked for a better location and a better value. I will stay there every time I go to Playa del Carmen.

10/10 Excellent

Dave, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained Hotel. Great location and staff!
Hotel well exceeded expectations. Rooms and grounds were kept very clean, and the staff service was exceptional. I left the staff a very high tip becasue of this. It can be difficult to communicate with the staff if you do not speak Spanish outside of the regular office business hours, but this is a very minor concern. Beds were comfrotable, sheets clean, A/C and ceiling fan made the room very comfortable to sleep in. The shower was very good with hot water and good water pressure, only downside is that the stand-up shower did tend to leak on the floor a bit, but again this was very minor. I would return and highly recommend.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Condo was very nice, great location. The Cuban Salsa bar a block away was fantastic! Little construction going on next door was a bit annoying but not much you could do about it and they did not work late. Close to beach, shopping, dining.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay.
We would have rated it 5 stars across the board except for two minor inconveniences. Intermittent hot water and a very hard bed. The condo is first class. All the little extras are covered such as two Hi def flat screen TVs and excellent wi-fi. The reasonable daily rate, the location and the quality of the accommodations make it truly one of the best deals in Playa!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Connie, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet area, okay room
We booked the cheapest room with only two double beds. Booking the condo with kitchen would be more comfortable. Our room was okay - kind of small. The pool area was very nice and quiet. Two things I didn't like - on top of the closet was an air freshener which blows out scented air every 30 minutes or so. Did not like what it did to the air. They also don't do maid service everyday.

10/10 Excellent

Monica, Sherbrooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est vraiment idéal, sur la 5e avenue et la calle 38. Petite marche pour aller a la plage et pres d'une epicerie qui offre aussi des repas préparés. L,hebergement est juste assez éloigné de la partie la plus bruiyante de la 5e. Très propre, service courtois, communication facile avec WhatsApp. Seul hic... la piscinecest froide en janvier!
Stayed 8 nights in Jan 2024
Response from Susy on Feb 18, 2024
Mónica fue un placer atenderles a ti y a toda tu familia. Los esperamos de nuevo muy pronto.

6/10 Okay

cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación Solo no tiene estacionamiento y es complicado porque es caro estar pagando estacionamiento
Stayed 5 nights in Mar 2023
Response from Susy on Mar 31, 2023
Cecilia, nos hubiera encantado ayudarla sobre el estacionamiento, esperamos en el futuro poder solucionar este tema.Encantados de haberles recibido.

10/10 Excellent

Cristian

Stayed 4 nights in Feb 2023
Response from Susy on Feb 14, 2023
Gracias por su preferencia y esperamos contar con su visita en un futuro muy cercano.

10/10 Excellent

Luis

Stayed 1 night in Aug 2022
Response from Luis on Aug 31, 2022
Gracias por su review

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Que tuviera su propio estacionamiento O que tuvieran algún convenio con alguno cercano del hotel
Stayed 1 night in Dec 2020
Response from D'angelos Hotel on Jan 5, 2021
Gracias por su comentario, trabajaremos para conseguir algún convenio de estacionamiento.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra, snyggt, rent och väldigt serviceminded personal! Bra läge på 5ta Avenida!
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y ubicación
Stayed 4 nights in Jan 2019
Response from Dangelos Hotel on Feb 5, 2019
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott beliggenhet, komfortabelt og mye for penga
Veldig bra, sentralt til alt, midt i sentrum men allikevel rolig. Deilige senger, stort rom. Bodde der én natt i forbindelse med reisen og kan absolutt anbefale det.
Stayed 1 night in Nov 2018
Response from Dangelos Condo Hotel on Dec 4, 2018
Charlotte Thank you very much for choosing us. We are glad to know that I enjoy your stay. Best regards

10/10 Excellent

Cristina socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente servicio, excelente ubicación
Stayed 3 nights in Oct 2018
Response from D'Angelos Condo -Hotel on Nov 17, 2018
Cristina , muchas gracias por tus comentarios. Saludos

10/10 Excellent

bertha A., Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper recomendable
Todo excelente! Súper recomendable !! Súper limpio y excelente atención!
Stayed 3 nights in Oct 2018
Response from D ' Angelos Condo-Hotel on Nov 17, 2018
Gracias por visitar D´Angelos Luxury Condos. Nos complace saber que su estadía fue satisfactoria. Hasta pronto!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money
Great service, location and the rooms are the best
Stayed 1 night in Sep 2018
Response from D ' Angelos Condo - Hotel on Nov 15, 2018
Thank you for visiting D'Angelos Luxury Condos. We are pleased to know that your stay was satisfactory. See you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Hotel en excelentes condiciones. Trato excelente con el personal del hotel. Solo una observacion: señal mala de wifi en habitacion milenio 1
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Un día
No es un hotel, son condominios, están bonitos pero como que sirven más si tu idea es quedarme más de tres días, para una noche no lo recomiendo
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Muy recomendable!!!! Cómodo, muy buena ubicación, limpio y muy amables!
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
playa del carmen
buen servicio, el hotel en el centro de todo para disfrutar de la ciudad , la playa y las compras
Stayed 4 nights in Sep 2017

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017
Gracias por visitar D´Angelos Luxury Condos. Nos complace saber que su estadía fue satisfactoria. Hasta pronto!

8/10 Good

JOAO CARLOS, curitiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bom
hotel bom, mas um pouco caro pelo que oferecem.

10/10 Excellent

Antonio A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Avis mitigé...
Nous avons passé 5 jours dans l'hôtel qui se situe en plein centre de Playa del Carmen, près de toutes commodités et plage !:-) Cependant nous avons été déçus par la chambre car elle ne correspondait pas du tout aux photos qui étaient présentées sur le site de réservation hotel.com ?! Et nous avons été aussi très gênés par les odeur de canalisation. Malgré cela notre séjour s'est bien passé grâce a tout le personnel très professionnel et serviable. Le ménage était fait impeccablement. Un remerciment particulier pour Cynthia, la réceptionniste, pour son excellent sens du service client !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale o custo benefício , perto da praia
Excelente!!!, a gerente Elena sempre atenciosa e nós deu muitas dicas, fazendo todas as reservas que solicitamos .

10/10 Excellent

maribel, Queretaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sobresaliente
Se me hizo bueno, bonito y barato, excelente ubicación... te dan pases para la playa Mamitas. Quedé convidada a regresar!!!

10/10 Excellent

Rodolfo, Torreón, Coahulila. México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
El hotel es exclente en ubicación, instalaciones, atención, limpieza y precio! Recomendado ampliamente!

8/10 Good

Ernesto, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena elección
Muy bien la elección fue adecuada es cómodo y limpio

8/10 Good

carlos, México DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Lo mejor de todo es la atención y servicio!! Aunque la habitación que reservamos se veía mejor en la página de internet, la verdad es que todo el hotel es muy bonito, limpio y tranquilo. Tuve oportunidad de conocer los departamentos y están muy bonitos (como en las fotos y muy bien equipados. Está muy bien ubicado e insisto, lo mejor de todo es la atención de las personas en recepción. Y por si fuera poco, hacen llegar un correo personalizado (no un machote para todos) agradeciendo la visita. Evidentemente volvería!

10/10 Excellent

Marcela A, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vuelvo!
Muy bueno ! Volvería seguro!