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Get an overview of this hotel3.5-star Tulum hotel in Tulum City Center with 2 outdoor swimming pools

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pools
Laundry facilities

Guests say they love

  • Central location
  • Proximity to shopping
  • Good for nightlife
  • Comfy beds and nice bathrooms

Location

Located in Tulum City Center, this hotel is 3 mi (4.9 km) from Tulum National Park and 3 mi (4.9 km) from Tulum Mayan Ruins. Gran Cenote and Tulum Beach are also within 6 mi (10 km).

Hotel Features

2 outdoor pools, a restaurant, and spa services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 17 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Free bottled water, ceiling fans, and safes are among the other amenities that guests will find.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wireless Internet access is complimentary. Coco Hacienda Tulum features 2 outdoor swimming pools. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Tulum hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Coco Hacienda Tulum has designated areas for smoking.

  • Express check-in 
  • Picnic area 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Number of outdoor pools - 2 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Designated smoking areas 
  • 24-hour front desk 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 2017 
  • Total number of rooms - 17 
  • Free self parking 
  • Number of floors - 1 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

  • Ceiling fan 
  • Air conditioning 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer (on request) 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Number of bathrooms -  
  • Room service (limited hours) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Sports massage 
  • Body treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No elevators
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • A 3.0 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 180 and MXN 250 per person (approximately)
  • Airport shuttle fee: MXN 4059 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.


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