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Expedia-Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room, 1 King Bed
419 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room, 1 Queen Bed
226 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Superior Double Room, 1 King Bed
333 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Standard Double Room, 1 King Bed
226 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3.5-star Tulum hotel in Tulum City Center with 2 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Restaurant
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Tulum City Center, this hotel is 3 mi (4.9 km) from Tulum National Park and 3 mi (4.9 km) from Tulum Mayan Ruins. Gran Cenote and Tulum Beach are also within 6 mi (10 km).

Hotel Features

2 outdoor pools, a restaurant, and spa services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 17 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Free bottled water, ceiling fans, and safes are among the other amenities that guests will find.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Express check-in
  • Picnic area
  • Area shuttle (surcharge)
  • Spa services on site
  • Terrace
  • Luggage storage
  • Number of outdoor pools - 2
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Tours/ticket assistance
  • Restaurant
  • Year Built 2017
  • Total number of rooms - 17
  • Free self parking
  • Number of floors - 1
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Coco Hacienda Tulum offers 17 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • In-room safe
  • Free WiFi
  • Number of bathrooms - 1
  • Hair dryer (on request)
  • Room service (limited hours)
  • Daily housekeeping
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Cable TV service
  • Flat-panel TV

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

  • Bicycle rentals on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • A 3.0 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 250 per person (approximately)
  • Airport shuttle fee: MXN 4059 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

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