Find Hotels by City Hotels in Riviera Maya

"definitely coming back. Amazing resort. Great customer service. Fault, safe."

"We had a great stay. Everything was fantastic, staff was excellent, a ton of dining options. The only comments I have is that I wish they allowed people to sign out bicycles, more than just the guided tour they give. Also, it was difficult to get into some restaurants becuase they were booked, but each restaurant we went to had a lot of open tables, so they could easily accommodate more people on an hour than what they allow. Also, half of the shows they charged additional, and at an all inclusive resort they should be included. But otherwise we loved it and would definitely go back. "

"I like how I could walk to XCARET! and come back to my hotel when needed"

"Amazing time there!!"

"The staff was very kind and helpful! Our stay was great!!! "

"We stayed at Dreams Natura on April 23-26 as a family with our toddler. We had a great time throughout our stay. Check-in: We were offered the ocean view as a VIP. They mentioned something about resort cash/coupon included with the VIP but it was all so unclear. It took a while for them to bring us to our room because there was a lack of communication between the staff. Room: We were in the 5th floor with an ocean view. We loved that it was right next to the elevator. They could not give us a king size so we had 2 double beds. Nevertheless, the beds were comfortable. Food: We thought the VIP room would have something special but the food was ok. There were nice comfy chairs and the AC was great. It's almost always empty so it's a nice quiet cool place to hang out. We tried to grill and the Italian restaurant. Both service were excellent. The food was good. We did not find the pizza and pasta dishes at the Italian restaurant appetizing. We enjoyed the food at the buffet more often. Overall, the resort was nice and it's very close to the airport. Pools are clean and our toddler enjoyed the kiddie pools. "

"All the staff was extremely kind and helpful "

"Staff are amazing, super friendly and helpful. I was a solo traveler and they remembered me at the restaurants, remembered my allergy too! They staff keep the place clean and well run. The pool staff work hard getting everyone playing games, the bar staff never stop. Management should look into getting more bar staff working, one person for 15 people at a swim up bar is hard. Wait time is toooo long. Foood was good - definitely book ahead of time the restaurants you want. Enough pools and activities. The seaweed took over the beach but they had people out there everyday, working hard. Too bad about the seaweed. I felt safe and secure in my room and walking around. This hotel doesn’t do shutttle so I worked with “eTransfers” shuttle and it was great. I did private transportation and the staff communication was superb. They WhatsApp you e writhing you need to know and where to go in the airport. "

"Lovely property with lots of activities and amazing pools. Near the Spa is the quiet area & lazy pool that loops around the property. Great for sunning on floats and keeping cool from the heat. Recommend the Spa for total relaxation. Will be back!"