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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

BlueBay Grand Esmeralda All Inclusive

Photo gallery for BlueBay Grand Esmeralda All Inclusive

2 outdoor pools, sun loungers
4 bars/lounges, poolside bar
Deluxe Room, Garden View
5 restaurants, breakfast served
Lobby sitting area

Overview of BlueBay Grand Esmeralda All Inclusive

6.6

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationFestival1 min walk
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive
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Room options

Suite, 1 King Bed, Jetted Tub (Emerald)

  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Pool Access, Garden View (Emerald)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Partial Ocean View

  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Garden View

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Playa del Carmen

BlueBay Grand Esmeralda All Inclusive is located in Riviera Maya, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Quinta Avenida - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body scrub, reflexology, or a manicure/pedicure. Be sure to enjoy a meal at any of the 5 onsite restaurants. The gym offers yoga classes and fitness classes; other things to do include volleyball, rowing/canoeing, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • An outdoor tennis court, concierge services, and beach towels
  • 1 meeting room, tour/ticket assistance, and motorized watercraft on site
Room features
All 979 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, childcare services, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 59 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 59 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Mar 20, 2024 start from CA $407.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 59 per stay and a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 241 out of 1009 reviews" "
Rating 8 - Good. 246 out of 1009 reviews" "
Rating 6 - Okay. 203 out of 1009 reviews" "
Rating 4 - Poor. 158 out of 1009 reviews" "
Rating 2 - Terrible. 161 out of 1009 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Israel, Mansfield

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff service was great they all work very hard to provide the best service. The bad, the hotel needs maintenance. The ceiling fan was very loose so we’re have to keep it in the low setting. The AC did not really cool the room. I’ve stayed in many hotels in Cancun and I know that is possible to have good AC working and cooling as expected. We did notified the concierge but they told us it would be just “reported” whatever that means. The food was great either the buffet or the a la carte options. If it wasn’t for the room conditions I would probably come back but because of the room conditions I will not be back to this hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My boyfriend and I came here for spring break and it was adorable for being college kids. We loved the staff and there were so many things to do to keep us entertained. We noticed that their workers are always cleaning so it does keep it nice. There are 5 restaurant options for dinner so we would suggest to try to reserve those asap. There is also amazing room service that pretty much 24/7 where you can order as much as you want but it cost like $7 for delivery. They have a couple cute shops on the resort. The only thing that was pretty disappointing was the pricing for the Spa since we both really wanted to get massages. Also, we would suggest booking your transportation ahead of time from the airport and on your way back to the airport through the hotel so you don’t get scammed by other businesses trying to upcharge you for transportation. DO NOT AGREE TO SPENDING MORE THAN $30-40 on a one way taxi.
Stayed 3 nights in Mar 2024

6/10 Okay

Zuleima

Liked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Timothy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property is very out dated and needs major improvements.
Stayed 3 nights in Mar 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Firstly, the staff of the resort were all amazing and nice and helpful for whatever your need was. The pools were awesome, and it was clean, including the inside & outside of the buildings. I also feel like they did an appropriate amount of activities for people of all ages, to both engage with them, but also let them relax too if they wanted that. The reason it doesn’t get a higher star rating from me is because while it’s clean, the place was dated, which isn’t bad.. but there were repairs that should be looked after a little better I think. Our room got hot and muggy in the evenings and no amount of messing with the ac temperature would make it turn on, making the nights very uncomfortable to sleep as we kept waking up sweaty. We called and a repair man came to help promptly during the day, but by night it was back to the hot room. The Italian a la carte place was when we went one evening was almost unbearably hot, as there was no ac whatsoever working in the area. Everyone who was there was sweating. On the subject of food, it was good, but not great. Like don’t go there expecting the best food of your life basically. It was good, some things better than others and some days better than others. What I will say though, the Mexican a la carte dining was amazing. That and the Italian are by far the best food there. About the beach, the water was not really clear so not many people that I saw actually went in the water. It’s more of a pool place! Hope that helps!
Stayed 7 nights in Mar 2024

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was good I did not like the beach and they definitely have a shortage of lounge chairs
Stayed 7 nights in Feb 2024

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff at Blue Bay Grande Esmerelda were amazing and very helpful! The rooms were clean. There were a few things that need maintenance in the rooms. The beach was disappointing. Not enough loungers and many needed to be replaced with working ones. The grounds were kept very nice.
Stayed 9 nights in Feb 2024

2/10 Terrible

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2024

2/10 Terrible

Priti Kamlesh

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options for vegetarians are verrry bad and almost nothing... get ready to eat beans n mashed potatoes everyday ..and fruit options r also 3 thats it ... staff very rude for the people booking from expedia there is a seperate reception area which they call VIP but actually its the opposite they treat u the worse ...the actually reception of the hotel is way much better.. and MOST IMPORTANTLY U CANNOT SWIN IN THE BEACH COZ IT FILLED WITH BIGG RICKS N NOT SAFE AT ALL TO SWIM AND IF U THINK ABT THE POPL THAN FORGET IT COZ SOMEONE HOW U WILL NEVER GWT PLACE ALL THE SEATS ARE ALQAYS FILLED WITH TOWELS ETC...
Stayed 5 nights in Feb 2024

2/10 Terrible

Sonida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again!!! Staff friendly but the hotel was disgusting down to the beach . The whole property smelled like sewer. The food was aweful besides the steak house . Highly recommend to stay at a different hotel

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0