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Room type

Superior Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, Jetted Tub, Oceanfront (Club Premium New Room Type)

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Suite, Oceanfront (Club Premium New Room Type)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotel4-star beach resort with a full-service spa

Location

Located in Xpu-Ha, this beachfront resort is connected to the convention center and within 3 mi (5 km) of Xpu-ha Beach, Puerto Aventuras Marina, and Chac Mol. CEDAM Museum and Dolphin Discovery are also within 3 mi (5 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Barcelo Maya Beach All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room Amenities

All 630 rooms feature thoughtful touches like free minibar items and bathrobes, along with furnished balconies or patios and 24-hour room service. Other amenities available to guests include satellite TV, rainfall showerheads, and coffee makers.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 5 PM
  • Lunch/buffet

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Barcelo Maya Beach All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Barcelo Maya Beach All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 12109 square feet (1124.95 square meters) include a conference center and conference space. This all-inclusive resort also offers a children's pool, a health club, and a nightclub. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking and valet parking are available on site. A total renovation of this property was completed in December 2013.

  • Outdoor pool 
  • Poolside bar 
  • Spa tub 
  • Steam room 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Nightclub 
  • Conference space 
  • Business center 
  • Meeting rooms 3 
  • Porter/bellhop 
  • Multilingual staff 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Hair salon 
  • Gift shops or newsstand 
  • Shopping on site 
  • Elevator/lift 
  • Tennis on site 
  • Number of bars/lounges - 3 
  • Wedding services 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Airport transportation (surcharge) 
  • Full-service spa 
  • Health club 
  • Laundry facilities 
  • Total number of rooms - 630 
  • Sauna 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Number of floors - 3 
  • ATM/banking 
  • Spa treatment room(s) 
  • Terrace 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of restaurants - 3 
  • Free self parking 
  • Outdoor tennis courts 2 
  • Snack bar/deli 
  • Conference space size (meters) - 1124.95 
  • Spa services on site 
  • Children's pool 
  • Swim-up bar 
  • Free newspapers in lobby 
  • Concierge services 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Free valet parking 
  • Conference center 
  • Number of meeting rooms - 3 
  • Year Built 1999 
  • Conference space size (feet) - 12109 
  • Number of buildings/towers - 3 
  • Garden 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  

Internet

Available in some public areas: Wireless internet access ( 12 USD per 24-hour period )

Parking

Free self parking, Free valet parking

Room Amenities

  • Furnished balcony or patio 
  • Room service (24 hours) 
  • Ceiling fan 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Premium TV channels 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Cribs/infant beds available 
  • Phone 
  • Daily housekeeping 
  • Slippers 
  • Rainfall showerhead 
  • Day bed 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
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Where to Eat

Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.

Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.

Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

24-hour room service is available.

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Nearby Things to Do

Outdoor tennis courts and a health club are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal motorized watercraft on site 
  • Segway rental/tour on site 
  • Skydiving nearby 
  • Golfing nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Basketball on site 
  • Ecotours on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Rock climbing on site 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 
  • Beach volleyball on site 
  • Boat tours nearby 
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Spa Services

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Sports massage 
  • Body wraps 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 25 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Massages 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessible path of travel 
  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 1 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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