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Get an overview of this hotelLuxury Playa del Carmen retreat with private beach

Near La Quinta Avenida

Located on Mexico's sun-drenched Riviera Maya, Banyan Tree Mayakoba is steps from the sand. It’s a 15-minute drive to La Quinta Avenida in Playa del Carmen, and 45 minutes to Cancún International Airport. Just across the road is the El Camaleon golf course designed by Greg Norman.

Private beach plus pools, free parking

Mayakoba, meaning 'village over the water,' is internationally recognized as an exclusive resort community. Home to 3 world-class resorts and a PGA Championship golf course, this property nestles alongside the jungle and blends Mexican culture with Asian philosophies of hospitality. Guests have the convenience of free parking.

Private sundeck and pool

Villas at this property offer a dreamlike, secluded environment, designed to promote a feeling of well-being and peaceful solitude. These 117 villas and residences feature 1, 2, or 3-bedroom offerings, all of which emphasize immersion in nature and expansive living areas.

Hotel Amenities

Hotel Amenities

Reflecting the banyan tree's symbolism of shade and shelter for weary travelers, Banyan Tree Mayakoba seeks to provide rest to its guests in an environment of luxurious touches and elegance. Guests can enjoy nature up close on the property's PGA Championship golf course, cool off in one of the 2 outdoor swimming pools, with poolside bars, and enjoy a treatment at the full-service spa.

Guests can unwind with a drink at one of the resort's 2 swim-up bars. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness facility. Onsite valet and self parking are complimentary.

Banyan Tree Mayakoba is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 117 
  • Number of floors - 1 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of bars/lounges - 3 
  • Number of poolside bars - 2 
  • Number of swim-up bars - 2 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free beach shuttle 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Luggage storage 
  • Children's club 
  • Area shuttle (surcharge) 
  • 24-hour front desk 
  • Concierge services 
  • Spa treatment room(s) 
  • Meeting rooms 4 
  • Multilingual staff 
  • Free valet parking 
  • Terrace 
  • Picnic area 
  • Porter/bellhop 
  • Free self parking 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Conference center 
  • Outdoor tennis courts - 2 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Conference space size (feet) - 5622 
  • Year Built 2009 
  • Number of meeting rooms - 4 
  • Golf course on site 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 
  • Pool umbrellas 
  • Conference space size (meters) - 522 
  • Garden 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Separate living room  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Separate dining area  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Furnished balcony or patio 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Separate bathtub and shower 
  • Desk 
  • Iron/ironing board 
  • Separate living room 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Pillow menu 
  • LCD TV 
  • Espresso maker 
  • HDTV 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Private pool 

Where to Eat

An assortment of dining experiences to suit a variety of tastes is available. From champagne breakfasts to a private, poolside barbecue, Banyan Tree Mayakoba offers a gamut of options for even the most discerning of diners.

Featured cuisines include authentic Thai, fresh seafood, and contemporary Mexican fare.

Late-night dining is available through 24-hour room service.

Nearby Things to Do

Guests can play rounds at the 18-hole championship golf course, El Camaleon, designed by architect and legend Greg Norman. Home to the Latin America PGA Tour Event, this golf course also features a croquet course, which is complimentary to guests. Equipment available at the El Camaleon Pro Shop.

Each villa receives 2 complimentary bicycles for the duration of the stay. Bicycles are intended for use within the resort and the Mayakoba complex.

The Mayakoba Nature Trail is 3 miles long and designed to allow people to walk, job, or ride a bike while enjoy it. The trail is located right outside of the lobby. The trail offers rest areas and bird towers.

Guests receive complimentary access to and use of the tennis facility. The facility offers 2 courts and 1 paddle court. Reservations required.

Archery classes are available for 45 minutes per session, with a maximum of 4 participants. Classes take place near the driving range of the El Camaleon golf course. Please consult the property following booking for information related to cost and scheduling.

Guests can enjoy a kayak tour during their stay. Tours start at the dock of El Camaleon and run through a section of the Mayakoba water canals. This guided tour lasts approximately 90 minutes, including instructional time, with a max participant limit of 10. Please consult the property following booking for information related to cost and scheduling.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby 
  • Snorkeling nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Free bicycles on site 
  • Parasailing nearby 
  • Ecotours on site 
  • Golf lessons on site 
  • Golfing on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Sailing on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Boat tours on site 

Spa Services

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Number of treatment rooms 16 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of MXN 900 per accommodation, per stay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 53 USD per person (approximately)
  • Airport shuttle fee: MXN 319 per vehicle (roundtrip)
  • Pet fee: MXN 900 per accommodation, per stay
  • Rollaway bed fee: MXN 2500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Banyan Tree Mayakoba is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of Preferred Hotels & Resorts.
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