Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Location

This Puerto Morelos resort is on the beach, 1.5 mi (2.3 km) from Arrecife de Puerto Morelos National Park, and within 9 mi (15 km) of Ojo de Agua Beach and Moon Palace Golf Club. Dr. Alfredo Barrera Marin Botanical Garden and Crococun Zoo are also within 9 mi (15 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Azul Sensatori Hotel By Karisma - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 435 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Balconies and iPod docks are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 5 PM and from 7:30 PM until 9:30 PM

Hotel Amenities

Azul Sensatori Hotel By Karisma - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Azul Sensatori Hotel By Karisma - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 7 bars/lounges. High-speed wireless Internet access is available for a surcharge. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking is available on site.

  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Supervised childcare/activities (free) 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Arcade/game room 
  • Barbecue grill(s) 
  • Coffee shop or café 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Free water park access 
  • WiFi (surcharge) 
  • Waterslide 
  • 24-hour front desk 
  • One meeting room 
  • Shopping on site 
  • Total number of rooms - 435 
  • Laundry facilities 
  • Number of floors - 4 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Nightclub 
  • Terrace 
  • Porter/bellhop 
  • Indoor tennis court 
  • Outdoor tennis court 
  • Area shuttle (surcharge) 
  • Conference space size (feet) - 4166 
  • Free self parking 
  • Sauna 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Outdoor seasonal pool 
  • Number of bars/lounges - 7 
  • Number of swim-up bars - 3 
  • Wedding services 
  • Shopping center shuttle (surcharge) 
  • Lazy river 
  • Number of outdoor pools - 3 
  • Poolside bar 
  • Number of restaurants - 6 
  • Conference space size (meters) - 387 
  • Garden 
  • Number of buildings/towers - 4 
  • Spa services on site 
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Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Lazy river  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Outdoor tennis court  
  • Indoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • DVD player  
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Internet

Available in all rooms: Wireless internet access ( 15 USD per day )

Available in some public areas: Wireless internet access ( 15 USD per day )

Parking

Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Separate sitting area 
  • Balcony 
  • Air conditioning 
  • Ceiling fan 
  • Access via exterior corridors 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • DVD player 
  • Iron/ironing board 
  • Cribs/infant beds available 
  • Cable TV service 
  • Flat-panel TV 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • Turndown service 
  • iPod docking station 
  • WiFi (surcharge) 
  • Room service (24 hours) 
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Where to Eat

A complimentary breakfast is offered.

SPOON - This restaurant serves breakfast, lunch, and dinner.

TAPAZ - This family restaurant serves dinner only.

SIENNA - This restaurant serves dinner only.

LE CHIQUE - This fine-dining restaurant serves dinner only.

ZAVAZ - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court, an indoor tennis court, a health club, and a complimentary water park with a lazy river and a waterslide are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Scuba diving nearby 
  • Kayaking on site 
  • Playground on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
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Spa Services

Vassa Spa has 13 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Number of treatment rooms 13 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
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Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No rollaway/extra beds available

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Nickelodeon Experience

Book a stay in any rate plan for travel beginning in July 2015 and children can enjoy the following activities during their stay:

  • Meet-and-greets with Nickelodeon characters, including Dora the Explorer, SpongeBob SquarePants, and the Teenage Mutant Ninja Turtles
  • Special check-in experience for children
  • Nickelodeon Concierges
  • a "Nick Toy" lending library
  • Special Nickelodeon-themed amenities
  • Character dining opportunities
  • Azulitos Playhouse by Nickelodeon, a kids club with themed water play areas and modern playground structures
Full details at check-in. Surcharges may apply for some activities and amenities. Subject to availability. Restrictions may apply.

Complimentary Honeymoon and Anniversary Promotion

Book a minimum 3-night stay in a "Premium Jacuzzi Suite" or "Premium Jacuzzi Swimup Suite" room category for travel anytime and receive the following:

  • Private romantic candle light dinner on the beach for the couple
  • Chilled bottle of domestic sparkling wine delivered to couple's room upon arrival
  • Couples half-hour massage lesson
  • Guaranteed king-size bed
  • Special in-room towel arrangement daily
  • Bathrobes for use during stay
Must book a "Premium Jacuzzi Suite" or "Premium Jacuzzi Swimup Suite" category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.

Dining at Le Chique Restaurant

Book a stay in a Premium Jacuzzi or Premium Jacuzzi Swim-up suite and enjoy dining at Le Chique during your stay.

    Subject to availability. Other restrictions may apply. A $25 surcharge per meal/person applies to guests booked in other room categories.

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