Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

2.5 star property
Beachfront property with calming spa services

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May 2024

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Photo gallery for Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

5 outdoor pools
Exterior
Premium bedding, free minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

8.6

Excellent

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • Spa

Area and transportation

Carretera Cancun, Km 27.5 Bahia Petempich, Puerto Morelos, QROO, 77580
  • Popular LocationPetempich Bay1 min walk
  • Popular LocationDeep Bar6 min walk
  • Popular LocationHotel Villa Marina15 min walk
  • Popular LocationFresca Bar16 min walk
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Room options

Junior Suite

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 602 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Room

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
  • 856 sq ft
  • Sleeps 5
  • 1 King Bed

Family Suite

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
  • 856 sq ft
  • Sleeps 5
  • 1 King Bed

Junior Swim up Suite

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
Flat-screen TV
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Deluxe Suite

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Premium bedding
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Puerto Morelos

Located in Puerto Morelos, Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is near the airport and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Traveling with kids? Consider Ventura Park Cancun and Arrecife de Puerto Morelos National Park. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 7 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Puerto Morelos Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Preferred Club Bar - 6 min drive
  • Fresca Bar - 16 min walk
  • La Petit Creperie - 18 min walk
  • Hotel Villa Marina - 15 min walk
  • Ki - 6 min drive

About this property

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

All-inclusive eco-certified property by the sea
Take advantage of 2 swim-up bars, a poolside bar, and a rooftop terrace at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach massages. Treat yourself to hydrotherapy, a body wrap, or a facial at Vassa Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include fishing, kayaking, and scuba diving. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, with 2 swim-up bars
  • Free valet parking
  • An area shuttle, supervised childcare (surcharge), and wedding services
  • A ballroom, barbecue grills, and a computer station
Room features
All 148 rooms boast comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • Flat-screen TVs with premium channels and DVD players
  • Refrigerators, childcare services, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BLUE
  • CHIL
  • LATINO RESTAURANT
  • ROMA FAMILY RESTAURANT
  • TAINAN

Things to do

  • 5 outdoor pools
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Valet parking is free at this property.

What time is check-in at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Check-in begins at 3 PM.

What time is check-out at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Check-out is at noon.

Are there all-inclusive benefits at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, surfing/body boarding, and more.

Where is Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 107 reviews" "
Rating 8 - Good. 29 out of 107 reviews" "
Rating 6 - Okay. 11 out of 107 reviews" "
Rating 4 - Poor. 6 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the service to the appearance was amazing about this resort
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not end up staying at the reserved property. The resort was sold and so my reservation was transferred to another resort. The resort itself was nice but the food was very disappointing. I also found out the resort I paid for was more expensive than the resort they transferred me to and no refund was provided to make up the difference.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In need of upgrades. Had to switch rooms because shower was emitting horrible sulfur smells that stunk up whole room. Bed mattress had giant hole in it. Room faced a construction site that started at 7:45 every morning. Most staff was very helpful and nice but concierge was unbelievably and shockingly rude and obnoxious. And not just to us. He is in the wrong line of work.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We loved how clean the property was. There was always someone doing maintenance and maintaining the grounds. However, we pitched a swim up room and was advertised as a bar was close by, the bar was completely closed and you could not get a drink. It was advertised that they had 4 eateries, however they were all closed and you could only order or eat at the bar. If you wanted something from a closed restaurant, you could order but only had 2 choices and there were only what the outside bar areas could produce. The ocean was beyond horrific! There was so much seaweed. We understand that they can not control that, but the photos online do not show any seaweed. Once arriving we were told it has been like that for a year. There was a red flag and you were not able to get or utilize the ocean. They then las a list of scheduled events going on through out the day. We tried to attend 2 of them and no one from the staff showed up to make the events happen. Everything we were told and sold on the website was not useable or feasible. We were so upset we left the property as we were not able to do anything, except swim, and that was only for 8 hours a day and on their schedule. Beyond upset and disappointed.
Stayed 4 nights in Sep 2019

6/10 Okay

Frances, Picayune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think it would have been a swim up pool pad if we would have had the two side-by-side because we requested to other room because we didn't get them side-by-side. I feel like they just take my money
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

BSC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and relaxing. Beautiful views of the ocean and many available cabanas lined the beach. The main pool with a swim up bar was a little small but there is a second one on the other side of the property that was always empty.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great views, good staff. Friendly and clean resort.
Stayed 4 nights in May 2019