Minibar, in-room safe, desk, blackout drapes
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Reviews of Hotel Rio

3 out of 5
Hotel Rio
Corso Matuzia, 84, Sanremo, IM

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 170 reviews" "
Rating 8 - Good. 60 out of 170 reviews" "
Rating 6 - Okay. 38 out of 170 reviews" "
Rating 4 - Poor. 25 out of 170 reviews" "
Rating 2 - Terrible. 13 out of 170 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Roque

Stayed 1 night in Oct 2022
Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

8/10 Good

Ivica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean. Good location - close to the beach and within a walking distance to the center. There is a bakery & a supermarket right across the street. A little noisy as it is on a busy street. The staff was pleasant - quick check in & check out.
Stayed 1 night in Apr 2022
Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

8/10 Good

Zach

Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what is was, I wish there was a place to put the soap in the shower but that's about it.
Stayed 4 nights in Apr 2019

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stopover or a perfect getaway
The area is within 10 min walk from town centre. The receptionist was very helpful amd accomodating. A grocery store just across the street. Room was lovely, clean, airconditioned. Really enjoyed our stay on the way further into Italy.
Stayed 1 night in Jun 2018
Response from Alessandro on Jul 13, 2018
Grazie! Thank You very much. Hope to see you again in Sanremo. Best Regards.

4/10 Poor

Vincent

Disliked: Property conditions & facilities, room comfort
Just about adequate
This was a last minute booking and my budget was small so my expectations were not very high. The hotel is a 20 minute walk from the centre of Sanremo. If, like me, you are unfortunate enough to get a room close to the adjacent petrol station, you might find your room is not dark enough for an undisturbed sleep. The room is basic but clean. My mattress was very hard. The free breakfast is adequate but only one cup of coffee offered! Overall, I am satisfied with my stay.

10/10 Excellent

Julian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family-run hotel 5 mins walk from beach.
This was a very pleasant and enjoyable stay in a nice family-run hotel: the service was excellent and friendly and the ambience welcomingly individual. Hotel Rio is not a clone of the faceless chain hotels: it has individual decor and a very traditional feel, which I like immensely. The Hotel Rio is a short walk from the fantastic beaches in Sanremo, and also a 10-15 minute walk from the centre of the town, with its fabulous restaurants and amazing medieval historical sector. For me Sanremo is the perfect spot on the Riviera for both a beach holiday, for shopping, and for exploring a beautiful historical Italian city. Overall the Hotel Rio is a very well-priced and good value choice.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay again
Sanremo is beautiful. The owners and staff are friendly however the hotel needs major renovations. Having to pull an iron gate closed on our balcony , lock it , pull a metal roll shutter down and lock that too has much to be desired. The view of the gas station directly under the balcony and "women of the night" across the street also was not what we expected. People walking the hall ways at 2,3 & 4 in the morning was loud and a major disruption. I would reconsider booking this "hotel"

4/10 Poor

Rob, Portugal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean and inexpensive
This is truly a 2 star -and not a 3 star- hotel. Everything is old and lacks charm. The shower is so small that I literally had to squeeze in. And I'm not THAT big. That said the proprietor is charming, and the place is clean. By the time I had paid for the Internet (EUR 10 for 24 hours online) and the extra for the dog (EUR 10/day), it was close to what I paid a day later for a real four star hotel in Imperia, just a few kilometers East. A lovely city also that said, less hectic than Sanremo.

8/10 Good

Micco, New York

Liked: Cleanliness, staff & service
More than Basic, and great location
I was at the hotel for business - not for summer vacation at the beach. If you require WiFi in your room to work during the day, make sure that you request one of those rooms; several do not have access to internet. The owner-managers are lovely and very helpful in every way. Certainly worth a return visit.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

OLIVIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement, avec un personnel avenant, soucieux du bien-être des clients et disponible. Je recommande !
Stayed 1 night in Dec 2023

10/10 Excellent

saida

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
preisleistungsverhältnis unvergleichlich, wunderbarer service
Stayed 3 nights in Oct 2023

8/10 Good

francisco javier perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo utilice para parada y fonda en mi camino de vuelta a España. Mas que correcto para descansar y continuar viaje. Mil gracias a la persona que nos atendio por la noche cuando llegamos. Nos hizo que todo fuera muy facil. No asi el hombre que nos atendio durante el desayuno. Una sonrisa no esta de mas
Stayed 1 night in Sep 2023
Response from Massimo on Oct 7, 2023
Estimados buenos días desde Hotel Rio, gracias por escribirnos sobre su experiencia de hospedarse en nuestras instalaciones. Saber que nuestros huéspedes lo pasaron bien y se sintieron como en casa nos da mucha alegría. Un cordial saludo de parte de todo el personal.

8/10 Good

Benedetta

Stayed 1 night in Jun 2023

8/10 Good

rémi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Massimo on Jun 12, 2023
Cher Monsieur Jacques, bonjour de l'Hôtel Rio Sanremo, merci d'avoir pris le temps de donner votre avis sur votre expérience dans notre hôtel. Nous sommes heureux que vous ayez apprécié notre accueil. Nous vous souhaitons à tous une excellente continuation et une bonne journée. Hotel Rio Sanremo

8/10 Good

Renato

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

8/10 Good

Aury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

10/10 Excellent

Antoinette

Stayed 1 night in Apr 2023
Response from Massimo on May 2, 2023
Hi from Hotel Rio, we love you! Best regards. The staff

10/10 Excellent

matteo

Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

8/10 Good

MICHEL

Stayed 1 night in Nov 2022
Response from Massimo on Nov 19, 2022
Gentilissimo Michel grazie per aver trovato il tempo di recensire la nostra struttura. Siamo felici che abbia apprezzato il suo soggiorno all'Hotel Rio. Speriamo di poterLa rivedere. Buona giornata. Front Office

10/10 Excellent

Caldonia

Stayed 1 night in Nov 2022
Response from Massimo on Nov 19, 2022
Gentilissimo Caldonia grazie per aver trovato il tempo di recensire la nostra struttura. Siamo felici che abbia apprezzato il suo soggiorno all'Hotel Rio. Speriamo di poterLa rivedere. Buona giornata. Front Office

6/10 Okay

lorenzo

Stayed 2 nights in Aug 2022
Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

6/10 Okay

Evelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022
Response from Comimax on May 29, 2023
La ringraziamo per la sua recensione. Cordiali saluti

6/10 Okay

Marie-Claude

Liked: Cleanliness
Temps d'attente trop long à l'arrivée. Problème de réservation annoncée qu'en fin de séjour et encore perte d'1h pour régler le problème.
Stayed 1 night in Feb 2022
Response from Massimo - Front Office on Mar 4, 2022
Chère Madame Marie Claude bongiorno, merci d'avoir pris le temps de rédiger votre avis. Un client satisfait est d'une grande valeur pour nous. Quant au temps d'attente à l'arrivée, nous sommes désolés que j'ai ressenti un long temps d'attente, mais ayant été un grand groupe de 7 personnes toutes amies, l'enregistrement des pièces d'identité demande un temps matériel pour enregistrer document par document. Concernant le problème de réservation, nous sommes désolés, mais l'erreur était due au fait que vous aviez réservé une chambre supplémentaire, pour résoudre le problème nous avons activé immédiatement et en tout cas le jour de votre arrivée. Le délai de résolution de votre problème ne dépendait pas de nous mais des procédures d'annulation d'Expedia. Cordialement.

4/10 Poor

Herve

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Massimo on Feb 27, 2022
Merci d'avoir pris le temps d'écrire un avis sur notre établissement. C'est toujours un plaisir de savoir que les clients ont apprécié leur séjour.

10/10 Excellent

Bernard

Stayed 1 night in Feb 2022
Response from Massimo on Feb 27, 2022
Merci d'avoir pris le temps d'écrire un avis sur notre établissement. C'est toujours un plaisir de savoir que les clients ont apprécié leur séjour.

8/10 Good

Devit Francesco

Travelled with family
Liked: Cleanliness, staff & service
Essenziale ed economico
Struttura semplice ma essenziale. Buon rapporto qualità prezzo. La ragazza che ci ha accolto alla reception, la stessa che la mattina seguente ha servito la colazione, è molto gentile. Unica pecca le stanze, assolutamente non isolate acusticamente per cui la notte abbiamo fatto fatica a dormire sentendo i discorsi (senza che urlassero ad essere onesti) di qualche altro ospite.
Stayed 1 night in Jan 2022
Response from Massimo on Feb 13, 2022
La ringraziamo per aver trovato il tempo di scrivere una recensione sulla nostra struttura. È sempre un piacere sapere che gli ospiti hanno apprezzano il loro soggiorno. Apprezziamo anche la sua critica che si serve per poter migliorare il nostro servizio.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semplice e accogliente
Hotel semplice con servizio di colazione senza cucina. Personale davvero cortese. La stanza aveva tutto ciò che serve con tutto il necessario per il bagno.
Stayed 1 night in Jan 2022
Response from front office on Jan 30, 2022
La ringraziamo per aver trovato il tempo di scrivere una recensione sulla nostra struttura e per il suggerimento. È sempre un piacere sapere che gli ospiti hanno apprezzano il loro soggiorno.

6/10 Okay

Christèle

Travelled with family
Liked: Cleanliness, staff & service
Super accueil mais nous avons trouvé une blatte imposante dommage mais gentil et accueillant et propre
Stayed 1 night in Nov 2021

8/10 Good

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera pulita e accogliente adatto per famiglie personale molto gentile e disponibile forse segnalerei l’orario di chiusura della sala colazione in cui è disponibile un forno microonde per gli ospiti
Stayed 1 night in Nov 2021
Response from Cristina on Jan 5, 2022
La ringraziamo per aver trovato il tempo di scrivere una recensione sulla nostra struttura e per il suggerimento. È sempre un piacere sapere che gli ospiti hanno apprezzano il loro soggiorno.

8/10 Good

MARCO

Travelled with partner
Liked: Cleanliness, staff & service
La cordialità mi è piaciuta,la pulizia. Non ho altre osservazioni.
Stayed 1 night in Oct 2021
Response from Massimo on Jan 16, 2022
La ringraziamo per aver trovato il tempo di scrivere una recensione sulla nostra struttura. È sempre un piacere sapere che gli ospiti hanno apprezzano il loro soggiorno.

8/10 Good

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía
El hotel Río está bien ubicado, cerca del centro, es silencioso y el dueño es atencioso. Relación calidad precio está muy bien. El desayuno no es casero así que recomiendo desayunar fuera que hay muchas cafeterías cercanas.
Stayed 1 night in Oct 2021

10/10 Excellent

Amine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple et beau
Stayed 1 night in Oct 2021
Response from Massimo on Jan 16, 2022
Merci d'avoir pris le temps d'écrire un avis sur notre propriété. C'est toujours un plaisir de savoir que les clients ont apprécié leur séjour.

8/10 Good

Bernard

Stayed 1 night in Sep 2021

4/10 Poor

Fabio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarso
Personale eccellente ed educato struttura inadeguata e fatisciente bagno indecante.
Stayed 5 nights in Aug 2021

6/10 Okay

Fabio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel Con Personale Molto Gentile ma il resto non
Il personale è eccezionale, educazione esemplare di tutti a partire da Cristina!!! Però alcune cose sono inaccettabili, a partire dal bagno un metro e mezzo , doccia piccolussima difficile da potervi entrare con acqua senza pressione. Colazione con pochissima scelta ma accettabile. Intollerabile l'immondizia davanti all'entrata....
Stayed 5 nights in Aug 2021

8/10 Good

Jerome

Disliked: Room comfort
Stayed 1 night in Aug 2021

8/10 Good

JOSE' GERARDO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utilizzo della stanza come punto di appoggio per la notte, letti comodi , camera e bagno puliti.
Stayed 3 nights in Jun 2021
Response from Massimo on Jan 16, 2022
La ringraziamo per aver trovato il tempo di scrivere una recensione sulla nostra struttura. È sempre un piacere sapere che gli ospiti hanno apprezzano il loro soggiorno.

8/10 Good

Camilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rio
Ottimo servizio. Camere pulite e confortevoli.
Stayed 3 nights in Jun 2021
Response from Massimo on Jan 16, 2022
La ringraziamo per aver trovato il tempo di scrivere una recensione sulla nostra struttura. È sempre un piacere sapere che gli ospiti hanno apprezzano il loro soggiorno.

10/10 Excellent

Eva R.

Liked: Cleanliness
Empfehlenswert
Freundlicher Service, sehr gute Lage. Super Preis/Leistung 👍
Stayed 1 night in Jun 2021

6/10 Okay

Pierre

Disliked: Property conditions & facilities, room comfort
Prix très correct
Stayed 1 night in Feb 2021

10/10 Excellent

Christian, Luzern

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin schnell und einfach! Sehr, sehr nettes personal, sehr hilfsbereit! Zimmer gross und sauber! Zimmerreinigung jeden tag super! Sehr gerne wieder!
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 1 night in Aug 2020
Response from Alessandro M. on Aug 15, 2020
Grazie. Thank You!!

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Camera molto bella, spaziosa e pulita! Condizionatore nuovo e molto utile! Bagno pulito ma un pochino piccolo ma nel complesso tutto molto buono. Personale molto cortese e disponibile a ogni richiesta. Molto consigliato
Stayed 2 nights in Jul 2020
Response from Alessandro on Jul 25, 2020
Grazie Cristina è una soddisfazione averla ospitata. A presto nella nostra bella Sanremo !!!

8/10 Good

sergio

Liked: Cleanliness, staff & service
Senza infamia e senza lode
Mi aspettavo qualcosa di più dalla prima colazione. Spazi in camera contenuti, ascensori insufficienti.
Stayed 3 nights in Jan 2020