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Reviews of Salles Hotel Aeroport de Girona

4 out of 5
Salles Hotel Aeroport de Girona
Crta. Aeroport s/n, Riudellots de la Selva

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 931 reviews" "
Rating 8 - Good. 385 out of 931 reviews" "
Rating 6 - Okay. 119 out of 931 reviews" "
Rating 4 - Poor. 28 out of 931 reviews" "
Rating 2 - Terrible. 17 out of 931 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for Girona airport and a free shuttle, really great choice at breakfast , although the cooked section could have been warmer and maybe more of a selection. Free spa was lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless hotel and helpful staff
This was one of the nicest hotels I have ever stayed in during my travels through Europe..
Stayed 2 nights in Dec 2023

8/10 Good

Ciara

Stayed 1 night in Oct 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Margare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel near Girona.
Stayed one night after a late flight into Girona, very convenient to Airport with shuttle service. Room was lovely and clean. Food was good. Staff pleasant and helpful.
Stayed 1 night in Jun 2023

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great check in procedures for Expedia customers. Had to forward email to check in. Why? Got no info at check in about dining, shuttles, etc. Rep was not focused on me at check in, others were able to interrupt my check in with their inquiries. Ants or little bugs all over room and into luggage. Can hear water from other showers in other rooms, very loud.
Stayed 1 night in Jun 2023

10/10 Excellent

klaudiusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfected and as described. I have no conplaints about anything and the sauna and pool in the morning is very relaxing. Would defintely reccomend.
Stayed 1 night in May 2023

10/10 Excellent

Wendy

Stayed 1 night in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
We got stuck in the French air strike so had to travel to Girona Spain to get back home so stayed at this hotel and after a very stressful weekend staying here was a blessing. The Receptionist was so kind to us ( just sorry I don’t know his name) he let us get a room early and this was so welcome to us as we had been travelling from very very early morning and we were exhausted after the stressful few days. The hotel has a lovely pool and spa area which we really enjoyed and could chill out in. The food was fantastic all the staff were so friendly and kind to us would highly recommend this hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

D

Stayed 1 night in Apr 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay after a late flight into Girona . Could not contact to collect as incorrect number given so had to walk there from airport unfortunately . Would be great if they offered shuttle to Girona town ! Spa pool was a lovely extra - needed to buy caps though to be allowed in ! A bottle of water would be good to be included on arrival
Stayed 1 night in Mar 2023

10/10 Excellent

Ray

Stayed 1 night in Nov 2022
Response from Angèlica Colomer, Manager on Nov 29, 2022
Dear Mr. Ray, thank you very much for sharing your opinion about our hotel. Hoping to welcome you soon Thank you. Sincerely. Angèlica Colomer, Manager.

10/10 Excellent

John

Stayed 1 night in Nov 2022
Response from Angèlica Colomer, Manager on Nov 17, 2022
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Angèlica Colomer, manager.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2022
Response from Angèlica Colomer, Manager on Nov 29, 2022
Dear Mr. Robert, thank you very much for sharing your opinion about our hotel. Hoping to welcome you soon.Thank you. Sincerely. Angèlica Colomer, Manager

10/10 Excellent

Denzil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value friendly staff very clean
Stayed 1 night in Sep 2022

6/10 Okay

Judy

Stayed 1 night in Sep 2022

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and very conducive. Exactly as the pictures and the reviews are true. I enjoyed my time and definitely will be visiting again. Thanks for a beautiful holiday
Stayed 6 nights in Aug 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
This is a very great place for a stopover and so convenient for the airport. Shuffle service included. Staff very helpful and friendly. Everywhere very clean and the pool is fabulous.
Stayed 1 night in Jul 2022

8/10 Good

Neil

Stayed 1 night in Jun 2022
Response from Angèlica Colomer, Manager on Jun 25, 2022
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Angèlica Colomer, Manager

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Angèlica Colomer, Manager on Jun 25, 2022
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Angèlica Colomer, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper comodo
Ideal para disfrutar Girona pero con paz y comodidad de vacaciones en naturaleza. Absolutamente todo fue bien. Volvemos seguro
Stayed 1 night in May 2022
Response from Hotel Salles Aeropuerto Girona on May 17, 2022
Desde Hotel Salles Aeropuerto Girona le agradecemos sus comentarios. Muchas gracias Dpto. Recepción

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good food nice room spa is an added bonus and nice outdoor pool for sunny days
Stayed 1 night in Apr 2022
Response from Sallés Hotel Aeroport de Girona **** on May 16, 2022
Dear customers, first of all, thank you for sharing your opinion about our hotel. We are glad to know that you enjoyed your stay and our services. We hope to welcome you on a next occasion. Thanks again. Kind regards, reception department

2/10 Terrible

Eddy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room had central air according to the receptionist which they couldn’t cooler down a bit which made our room very warm that it was very hard to have a sleep. The toilet looked dirty and bed sheets had stain blood.
Stayed 1 night in Apr 2022
Response from Reception department on Apr 25, 2022
Dear Mr. Eddy, thank you very much for sharing your opinion about our hotel. We work daily to meet the expectations of our customers. We take note of your comments, they help us to improve. Hoping to welcome you soon and that you get a better experience next time, we try to improve every day. Thank you. Sincerely, Reception department

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay for one solo night
Very nice hotel. Decor a bit Spartan in public areas. Outdoor pool beautiful but unable to order drinks there. Indoor spa is great although a couple of the jets not working. Food good although would prefer breakfast items to be cooked in smaller batches. Staff all friendly. Beds comfortable great showers air conditioning makes it very comfortable. Free shuttle to the airport great.
Stayed 1 night in Aug 2021
Response from Enric Milian, manager on Sep 15, 2021
Dear client, Thank your for your reviews and we are going to take note about your comments in order to improve. We hope to see you in another occasion. Best regards, Enric Milian, Manager

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Enric Milian, manager on Jun 30, 2021
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Enric Milian, manager

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great and happy happy to do anything for you
Stayed 1 night in Apr 2021
Response from Enric Milian, manager on May 16, 2021
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Enric Milian, manager

10/10 Excellent

Ulf Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Well located close to the airport. Extremely friendly and professional staff.
Stayed 1 night in Oct 2020

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's all amazing just it was written that they have gym but it very very very small one
Stayed 2 nights in Oct 2020

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Great airport hotel. Under the current circumstances the hotel was very good. I was collected from the airport by bus even though it’s only a 10 min walk. Checked in late, restaurant bar still open. Closed at midnight. Room was small but average size, modern, clean, continental beddinng, TV Wifi etc. I did not take breakfast due to the size of the lovely salad I had for dinner. Just coffee which was fine. I will be back!
Stayed 1 night in Jul 2020
Response from Enric Milian, Manager on Jul 22, 2020
IThanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Manel on Mar 18, 2020
Thank you for your review.

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Enric Milian, manager on Dec 22, 2019
Dear guest, thank you very much for your review and for staying with us. We hope to see you again in the future. Kind regards, Enric Milian, manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here for two nights only...staff were very friendly and helpful... Bus stop outside the hotel was so very easy to get into Gerona. The free hotel shuttle bus to and from the airport was a great service.. Would stay here again..
Stayed 2 nights in Oct 2019
Response from Enric Milian, manager on Nov 6, 2019
Dear guest, thank you very much for having shared your experience with us. We are glad that you have enjoyed the stay in our hotel. Kind regards, Enric Milian, manager

8/10 Good

charles k

Liked: Cleanliness, staff & service
Very handy for the airport but with bus stop outside access to Girona centre also easy. Free shuttle bus to the airport to be commended.
Stayed 1 night in Oct 2019
Response from Enric Milian on Oct 30, 2019
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Enric Milian, manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Enric Milian on Oct 30, 2019
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Enric Milian, manager

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Likes: Free shuttle bus from the Airport and the bus stop is right outside to go to Girona. The staff were efficient and friendly. The room was nice and the bed was comfy. Dislikes: The bathroom wasn't too clean. The floor was dirty especially around the toilet and the bathroom smelled bad too.
Stayed 1 night in Oct 2019
Response from Enric Milian, manager on Oct 21, 2019
Dear guest, thank you very much for your review. It helps us to improve day after day. We hope to see you again in the future. Kind regards, Enric Milian, manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Enric Milian, manager on Oct 21, 2019
Dear guest, we regret we didn't achieve your expectations. Kind regards, Enric Milian, manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Enric Milian, manager on Oct 4, 2019
Dear guest, thank you for having had a time to share your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Enric Milian, manager on Aug 30, 2019
Dear guest, we really appreciate that you've had a moment to score us. Thank you very much and we hope we could see you again. Kind regards, Enric Milian, manager

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
One if the best airport hotels I've ever stayed in. We were a family/friends party of 11 people and the check-in was smooth, we were all offered a complimentary drink on arrival and felt looked after by the friendly staff. The room was comfortable and the indoor spa pool was amazing. The food was good value and the cava sangria was also very good 😀. We would definitely stay here again.
Stayed 1 night in Aug 2019
Response from Enric Milian, manager on Aug 28, 2019
Dear Sonia, thank you very much for your comment, we really appreciate it. We are glad that you have enjoyed your stay with us. Kind regards, Enric Milian, manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Enric Milian, Manager on Aug 13, 2019
Dear guest, thank you very much for that positive score. Hope we'll see you again. Kind regards, Enric Milian, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
We had a nice stay in this hotel.great location if flying out of girona but nothing else around it. The hotel was quite and the pool and spa were nice but unfortunately the food could be better. Same menu for lunch a dinner (just a couple of extra options for dinner) and it was not the best. At lunch time I had the panini and it was ok but the burger at dinner was not the best.. The rooms are nice and spacious and very friendly staff. The free shuttle to the airport is a nice bonus too. I would definitely use this hotel again.
Stayed 1 night in Aug 2019
Response from Enric Milian, Manager on Aug 8, 2019
Dear guest, we really appreciate your opinion, it helps us to improve day after day. We'd be glad to see you again in our hotel. Kind regards, Enric Milian, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - near airport - shuttle service - facilities and staff A bit pricey for Spain
Stayed 1 night in Jul 2019
Response from Enric Milian on Aug 1, 2019
Dear guest, thank you very much for your positive feedback. Kind regards, Enric Milian, Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem to finish your holiday.
We stayed here on the last day of our holiday due to an early flight the following morning. It's ridiculously inexpensive for the standard. The room was modern and comfortable with the air-conditioning. The shower was powerful and toiletries provided. There is a nice pool where we enjoyed a dip in the late afternoon sunshine. We didn't have time to use the indoor pool or spa but other guests were very complimentary about them. The food in the restaurant was excellent and again reasonably priced as was the coffee in the morning, didn't have breakfast due to flight time but there looked to be a good buffet selection. The free shuttle to the airport capped off our stay and we will definitely stay again the next time we are in the region.
Stayed 1 night in Jul 2019
Response from Enric Milian, Manager on Aug 1, 2019
Dear guest, we really appreciate you've taken a momento to share your experience with us. We are glad that you have enjoyed your stay with us and we hope we'll see you again. Kind regards, Enric Milian, Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bedrooms were good. Shuttle was prompt and efficient. Dining/breakfast area was dingy and could easily be overcrowded.
Stayed 1 night in Jun 2019
Response from Enric Milian, Manager on Jun 17, 2019
Dear Guest, We are very thankful for your comments. We are glad to hear that you overall experience was positive. Concerning your comments, we will take them into account in order to improve them. Kind regards, Enric Milian, Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, free airport shuttle waiting for when we landed.
Stayed 1 night in Jun 2019
Response from Enric Milian, Manager on Jun 17, 2019
Dear Guest, First of all, we are very thankful for your review. We are glad to hear that you had a nice stay with us. Kind regards, Enric Milian, Manager