Ritzing Vacation Packages

There was a dog on our floor that barked constantly

The entire staff was phenomenal. I would like to point out Lea and Anastasia. Both helped me tremendously from breakfast (which Lea ran exceptionally) to random tourist questions I had (Anastasia was so helpful and patient). The room was lovely, the breakfast is tasty and many options and the overall vibe was classy but comfortable). I would definitely stay again. The one thing i must point out was the construction. The drilling and noise was present from my first arrival day to my last full day. I stayed 8 nights. I guess bad timing for me because it was constant. No way was I ever getting an afternoon nap. Again, not reflective of any of the staff just,bad timing for me booking during their upgrade. Other than that.....the stay was phenomenal!!! Thankk you !!!

We had an excellent stay. The staff are wonderful, the rooms are very comfortable, quiet and clean, and the breakfast was varied, locally sourced and delicious. Very conveniently located for the metro and Praterstern station. I would definitely stay again if I visit Vienna in future.

Room with window/view of outdoor elevator shaft. Staff not familiar with Expedia platinum VIP access properties benefits. Hotel manager not on premises, not reach-able by reception.

From the moment we arrived, we were greeted by lovely, friendly staff who checked us in straight away and gave us great recommendations, as it was our first time in Vienna. Our room was spotless and beautifully presented. We stayed in a studio-style room with a large, comfortable bed, sofa and a TV with access to streaming services such as Netflix and Prime. The kitchen area was extremely well equipped with a Smeg toaster and kettle, fridge, dishwasher, plates, cutlery, pots and pans — everything you could need to cook. There was also a coffee machine, plus black and green tea, and a small bottle of milk in the fridge which was a thoughtful touch. The bathroom was lovely, featuring a rainfall shower with an additional shower head, a large heated towel radiator, great shampoo, conditioner and body lotion, and a lit mirror. There were plenty of hangers and a safe; we had a small issue with this but reception arranged for it to be fixed immediately. We were visiting for my partner’s birthday and were surprised with a card, chocolates and a small bottle of prosecco, which was such a lovely gesture. Breakfast was à la carte and absolutely outstanding — the breakfast bap was genuinely the best breakfast we’ve ever had. The location was excellent, just one stop on the tram from St Stephen’s Cathedral or a short walk. We would 100% recommend this hotel.