Ritz Vacation Packages

Reserved room on Expedia with pet. Staff refused to rent room, have yet to receive refund.

Got chit to Dennys

Too many issues to list and there is no way to reach management

For being a fully booked weekend, the staff was super attentive and very friendly at all times of the day.

I had an extremely disappointing experience at this motel and would not stay here again. The problems started immediately at check-in, where the front desk employee was rude and unwelcoming. After a long day of traveling, that was not the kind of service we expected. The room itself was even worse. There was absolutely no hot water during our stay, which made showering and basic comfort impossible. To make matters worse, housekeeping never came once during our entire 5-day stay. We eventually ran out of toilet paper and had to deal with that ourselves. The worst part of all is the location. The motel is right next to train tracks, and trains pass by constantly, making it incredibly noisy at all hours of the day and night. Getting a decent night’s sleep was nearly impossible. Overall, this was one of the worst motel experiences I’ve had. Between the rude staff, lack of hot water, nonexistent housekeeping, and constant train noise, I cannot recommend staying here.