We were here for 3 nights but did not want to leave. We read so many horrible reviews we were dreading stopping off to see friends here for 3 nights but we thought we would keep an open mind. From the moment we arrived we felt at home. The staff at front desk Christian was super friendly and helpful and guy at front door very friendly. The manager and ALL staff in ALL restaurants were very helpful there was always someone nearby knowing English if we had a question. The pool area was very clean and there were very comfortable beds with 4 pillows and curtains for shade at pool. Everywhere we went we saw people cleaning it was spotless. There was so much food and great selection and 3 a la carte restaurants too. If you want an ocean view it is $50 extra per day but if you are there for a week well worth it just for the balcony. The cappuccino at lobby bar was delicious, and mohitos. Looks like this hotel has turned itself around I would highly recommend.
Pros: Staff friendliness, clean, weather in beaches hot and breezy, very close to new airport outside Panama City, beds by pool
Cons: alarm clocks... They didn't keep correct time we set it at one night and when we woke up the next morning it said 9:30 but it was only 6:30
Location: Great location on beach if you want to take a tour up to El Valle to see mountains it's half an hour lots of water sports