Dear David Alan,We are so grateful for your evaluation and your score 5 of 5. This feedback is very important to maintain the excellence in quality of our services.Regards,

Dear Peter,We would like to thank you for your evaluation. Your feedback is very important to us to improve our services to get the excellence of quality. We hope that you reconsider your score and stay with us in your next visit in our Marvellous City.Regards,

Dear Jeffrey,We are so thankful for your evaluation. This process is too important to improve always our service. We will discuss these points related to get better ever. We hope you reconsider your next visit in our city and stay with us again.

Dear Carlos,We are so thankful for your evaluation and score 4/5. Your feedback help us to keep our Windsor Standard. Do not hesitate to contact us in your next visit in our city.Regards,

Dear Petr,We are so thankful for your evaluation. Our Reception Team speaks English, Spanish and the local language. Our beds were changed a few months ago. Anyway your feedback is very important to us to improve our service to get the excellence in quality. We hope to see you as soon as possible in your next visit in our Marvellous City.Sincerely,

Dear Christian,We are so proud to score 5/5 in your evaluation about us. Your feedback is very important to keep our quality of service. We hope to see you as soon as posible in your next visit in our Marcellous City.Regards,

Dear Carmen,We are so thankful for your evaluation. Your feedback is very important to us to keep our Standard Windsor. We wish that you stay with us in your next visita in our Marvellous City.Sincerely,

Dear Arda,We are thankful for your evaluation. It will contribute to improve our services. We hope you reconsider in your next visit you can stay with us again and enjoy our best.Sincerely,

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Your comments will be noted so that we can further improve our quality of service. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr. GeorgeThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We inform you that the hotel recently underwent a renovation that brought many improvements to the hotel. We hope that you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Regarding the room, we noticed that the standard category had been booked, for those looking for more comfort we always recommend booking the luxury categories. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. AlainThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding Wifi, we are not aware of the situation. When properly informed, our team carries out all necessary repairs for proper operation. Regarding the operation of the hotel's facilities, there are some rules that need to be followed for perfect operation, but we would like to inform you that the pool bar's closing time is 11:30 pm and not 10:00 pm as mentioned, but we would very much like to have a new opportunity to host it, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mrs. LuizaThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the size of the apartments, we inform you that we work with different categories, from standard apartments to suites, for those looking for more comfort, we always recommend booking the luxury categories, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mrs. AngelaThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the size of the rooms, we inform you that we work with different categories from standard apartments to suites, for those looking for more comfort we always recommend booking the luxury categories, but we would love to have a new opportunity to host you demonstrating the quality standard of our Network which is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. We inform you that we work with different categories of apartments, from standard to suites, for those looking for a little more comfort, we always recommend booking the luxury category onwards. We also highlight that we are in constant training so that we can improve the quality of our service, but we would very much like to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. EnikoThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Regarding the complaint about management, the lady was informed that it is not possible to store luggage at the hotel, management following the correct procedure so that it can bring security to both the guest and the hotel. Regarding complaints about the room, we inform you that we are always willing to provide a great experience to our guests, and whenever possible, it is necessary to change apartments. Unfortunately, we were unable to meet your expectations, but we would very much like to have a new one. opportunity to host it, demonstrating the quality standard of our Network that is so praised in the market. This next opportunity we will grant you an apartment upgrade. Please notify us in advance.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. It is gratifying to know that we met your expectations, making your stay at our hotel very pleasant. We will use your comments in our continuous improvement processes. We look forward to your next visit.Sincerely,Reception Management

Dear Mr. MasahiroThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. It is gratifying to know that we met your expectations, making your stay at our hotel very pleasant. We will use your comments in our continuous improvement processes. We look forward to your next visit.Sincerely,Reception Management.

Prezado Sr.BabatundeAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Prezado Sr. KemingAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção

Dear Mr. RabindraThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. It is gratifying to know that we met your expectations, making your stay at our hotel very pleasant. We will use your comments in our continuous improvement processes. We look forward to your next visit.Sincerely,Reception Management.

Dear Mr. ShaneThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management

Dear Mr. ArielThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management

Dear Mrs NicoleThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. We are very happy to know that expectations were met. Regarding the hotel, we inform you that we recently underwent a renovation where we made many improvements. Regarding the tidying of the apartment, your comments will be noted so that we can further improve our quality of service. We hope to see you on your next visit to Rio de Janeiro.Sincerely,Reception Management.

Dear Mr. JamesThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. We are very happy to know that expectations were met. We hope to see you on your next visit to Rio de Janeiro.Sincerely,Reception Management.

Dear Mr. MikeThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. We are very happy to know that expectations were met. We hope to see you on your next visit to Rio de Janeiro.Sincerely,Reception Management.

Prezado Sr. WilliamAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Suas palavras nos motivam ainda mais para atender de forma prazerosa as expectativas de nossos hóspedes. Esperamos que retorne em breve para que novas experiências possam ser vividas.Cordialmente,Gerência de Recepção

Prezado Sr. Agradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. É de suma importância termos esse retorno de nossos hóspedes, pois nos ajuda a corrigir eventuais falhas e implementar melhorias. Aguardamos ansiosos sua próxima visita.Cordialmente,Gerência de Recepção

Prezado Sr. PedroAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. É gratificante saber que atendemos suas expectativas tornando sua estada em nosso hotel muito agradável. Utilizaremos seus comentários em nossos processos contínuos de melhorias. Esperamos ansiosos sua próxima visita. Cordialmente,Gerência de Recepçao

Prezado Sr. ClayoAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes. Infelizmente, não conseguimos atender as suas expectativas, mas gostaríamos muito de ter uma nova oportunidade de hospedá-la demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos a compreensão e estamos à disposição para esclarecer qualquer dúvida. Cordialmente,Gerência de Recepção

Prezada Sra. KarenAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. É gratificante saber que atendemos suas expectativas tornando sua estada em nosso hotel muito agradável. Utilizaremos seus comentários em nossos processos contínuos de melhorias. Esperamos ansiosos sua próxima visita. Cordialmente,Gerência de Recepção

Dear Mr.Thank you or contact us. Feedback from our guests is always very important to improve our services and attention. Like our other hotels, our unit appreciates the satisfaction of our two guests. Unfortunately we were unable to meet your expectations, but we would love to have a new hosting opportunity, demonstrating the quality standard of our Network so praised in the market.We appreciate your understanding and are available to clarify any doubts.Sincerely, Reception Management

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Sincerely,Reception Management

Dear Mr.JoanThank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Sincerely,Reception Management

Dear Mr. PabloThank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Sincerely,Reception Management

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. As in other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but I would love to have a new hosting opportunity - the demonstration of the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to clarify any questions.Sincerely,Reception Management

Dear Mr. JamesThank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. Your words motivate us even more to meet the expectations of our guests in a pleasant way. We hope you will return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr. RohitThank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. As in other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, as you wanted to use the sauna shower, but unfortunately we had an unexpected problem, I would very much like to have another hosting opportunity - the demonstration of the quality standard of our Network that is so praised in Marketplace.We appreciate your understanding and are available to clarify any questions.Sincerely,General Management

Dear Mrs. FabyThank you for contacting us. Feedback from our guests is always very important for us to improve our services and care. We are very happy to know that expectations were met. We hope to see you again on your next visit to Rio de Janeiro.Sincerely,Reception Management

Dear Mr. Ricardo,We thank you for your feedback, which is very important for us to achieve our excellence in the quality of the services provided. We will be verifying the points reported and taking the appropriate measures if necessary.We hope to see you soon in a new opportunity in the Marvelous City.Sincerely,