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Reviews of Miramar by Windsor Copacabana

5 out of 5
Miramar by Windsor Copacabana
Avenida Atlantica, 3668 - Copacabana, Rio de Janeiro, RJ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1022 reviews" "
Rating 8 - Good. 134 out of 1022 reviews" "
Rating 6 - Okay. 32 out of 1022 reviews" "
Rating 4 - Poor. 8 out of 1022 reviews" "
Rating 2 - Terrible. 10 out of 1022 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Breakfast is great and service is excellent.
Stayed 3 nights in May 2024
Response from Jferraz on May 23, 2024
Thank you for taking the time to write your review, Feng. We really appreciate your kind words about our team. We would gladly welcome you back to the Miramar next time you visit Rio. Warm regards, João Ferraz (Night manager)

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, convenience and everybody.That we encountered spoke english enough for us to be comfortable. Thank you so much for that option.
Stayed 1 night in May 2024
Response from Jferraz on May 18, 2024
Hello Marc,We are so glad you enjoyed your stay at the Miramar and that you found everything worderful. We really appreciate your kind words and we look forward to to hosting you again soon. Sincerely, João Ferraz (Night manager)

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great food
Stayed 3 nights in May 2024
Response from Jferraz on May 16, 2024
Thank you for leaving us a positive rating and your kind words, Robert. We hopr to see you again soon. Regards, João Ferraz (Night manager)

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and security were always very helpful. The service and information provided was always clear and courteous
Stayed 6 nights in May 2024
Response from Jferraz on May 16, 2024
Hello Richard, Thank you for choosing the Miramar . We are glad to hear that our staff and security were always very helpful to you. We look forward to seeing you again soon. Best regards, João Ferraz (Night manager)

10/10 Excellent

Lee Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and the hotel itself had a very good location. The rooms were clean and very well maintained. Overall, I enjoyed my stay
Stayed 6 nights in May 2024
Response from Jferraz on May 15, 2024
Thank you so much for taking the time to leave us this great review. We are glad to know that you really enjoyed your stay with us. We hope to see you again soon. Regards, João Ferraz (Night manager)

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, staff was great especially the bellhops. Would definitely stay there again. A gem for Copacabana Beach!!!
Stayed 3 nights in Apr 2024
Response from Jferraz on May 8, 2024
Thank you for your 5/5 perfect rating, Todd. We are glad to know that you enjoyed your experience at the Miramar and that our team provided you a memorable stay. We hope to have you again with us in the future. Sincerely, João Ferraz (Night manager)

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very helpful and appreciated the constant supply of water bottles
Stayed 6 nights in Apr 2024
Response from Jferraz on May 4, 2024
Thank you so much for your positive feedback, Daniel. We really appreciate your kind words and we hope to see you again when you visit Rio next time. Sincerely, João Ferraz (Night manager)

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location across the street from Copacabana, the staff is very friendly and nice, the rooms are big, nice cold AC, nice beds and the breakfast is amazingly good. Excellent choice!
Stayed 3 nights in Apr 2024
Response from Jferraz on May 5, 2024
Hello Juan, Thank you so much for your amazing review and for choosing the Miramar. We would love to have you again as our guest next time you visit Rio. Sincerely, João Ferraz (Night manager).

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. We stayed for a busy weekend and the windows were so good it was very quiet in the room. Breakfast buffet was excellent, and the service from the staff was great. Would definitely stay again
Stayed 2 nights in Apr 2024
Response from Jferraz on May 4, 2024
Hello Edward, Thank you so much for sharing your great stay at the Miramar. We love to hear that you enjoyed your breakfast and our staff service, We would like to have you as our guest again in a near future. Sincerely, João Ferraz (Night manager)

10/10 Excellent

michel, riverview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in front of Copacabana and walkable distance to ipanema beach , area has lots of options for dinning and bars, area felt safe. Staff at the hotel is friendly and attentive , the views from roof top bar are amazing, I highly recommend this hotel.
Stayed 2 nights in Apr 2024
Response from jferraz on May 3, 2024
hello michel, We are so happy to hear that you really enjoyed your experience at the Miramar, and that our "friendly and attentive" staff were hilights. It would be a great pleasure to welcome you back soon. Sincerely, João Ferraz (Night manager)

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All was magnificent except the mattresses could be softer and not frel like springs are popping up...Not Heavenly Beds
Stayed 1 night in Apr 2024
Response from Jferraz on Apr 30, 2024
Hello Karen, Thank you so much for your feedback and for choosing the Miramar. We hope to have you again with us soon. Regards, João Ferraz (Night manager)

10/10 Excellent

Jane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, excellent location
Stayed 1 night in Apr 2024
Response from Jferraz on Apr 29, 2024
Hello Jane, Thank you so much for your positive feedback. We hope to have you with us next time you visit Rio. Regards, João Ferraz (Night manager)

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Apr 2024
Response from Jferraz on Apr 29, 2024
Hello Antonio, Thank you so much for your positive rating. It will be our pleasure to welcome you back to the Miramar when you come to Rio next time. Best regards, João Ferraz (Night manager)

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, wonderful service, and champagne on arrival.
Stayed 2 nights in Apr 2024
Response from Jferraz on Apr 21, 2024
Hello Sam, Thank you so much for your kind words and for staying at the Miramar. I am glad to see that you enjoyed your champagne as a nice touch. We hope to see you again at the Miramar again soon. Sincerely, João Ferraz (Night manager)

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff, great breakfast buffet.
Stayed 5 nights in Apr 2024
Response from Jferraz on Apr 18, 2024
Hello Karyn, Thank you so much for taking the time to leave us a your positive feedback. We are glad to know that you had a great experience at the Miramar. It would be a pleasure to have you again as our guest in the future. Regards, João Ferraz (night manager)

10/10 Excellent

Ruth Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool was the most impressive thing
Stayed 2 nights in Apr 2024
Response from Jferraz on Apr 17, 2024
Hello Ruth Mae, Tnak you so much for staying at the Miramar and for your impressive feedback. I totally agree with you that the views from our rooftop are fantastic. We look forward to seeing you again in the future, Regards, João Ferraz (

10/10 Excellent

Portia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was beautifully decorated, had amazing views and lovely facilities. We stayed for 7 nights and the staff were friendly and attentive. The food was excellent with a range of choices for breakfast. Our room was perfectly clean and the bed was comfortable. The rooftop pool/bar is a lovely place to relax, eat and drink with gorgeous views. You can walk across the road outside and you’re immediately on Copacabana Beach where the hotel provides free beach chairs, towels and a parasol for guests. While on the beach, the hotel handed out free pots of fruit which was a lovely touch. It was easy to get a taxi/ Uber from the hotel at all times. Staying at this hotel played a huge part in making our holiday fun and relaxing.
Stayed 7 nights in Apr 2024
Response from Jferraz on Apr 14, 2024
Hello Portia, Thank you so much for your amazing review. We greatly appreciate your kind words and are thrilled to know that you had a wonderful experience with us. We are indeed looking forward to welcoming you again soon. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Lucette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top and the staff at guess service goes above and beyond to ensure that your stay is the best. They’re friendly and spoke perfect English. Highly recommended property.
Stayed 1 night in Apr 2024
Response from Jferraz on Apr 17, 2024
Hello Lucette, thank you so much for your amazing feedback. We work hard to make sure that our guests feel special so it is so good to know that we made it. Next time you visit Rio, please consider staying with us again. Special guests deserve special services. Yours sincerely, João Ferraz (Night manager)

8/10 Good

Marek

Stayed 2 nights in Apr 2024
Response from Jferraz on May 4, 2024
Hello Marek, Thank you so much for your positive rating and for choosing the MIramar. We would be happy to welcome you back to the Miramar in the future. Best regards, João Ferraz (Night manager)

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was very nice. Just a small remark on the gym: very small and totally different from it's shown on the photos...
Stayed 5 nights in Mar 2024
Response from Jferraz on Apr 15, 2024
Hello Paulo Thank you so much for your comments and for choosing the Miramar. We hope to have you again as our guest in the future. Best regards, João Ferraz (Night manager)

10/10 Excellent

Lorrin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming and assisted with all inquiries. Would definitely recommend to anyone needing a Cococabana hotel stay.
Stayed 3 nights in Mar 2024
Response from Jferraz on Apr 17, 2024
Hello Lorrin, Thank you so much for your feedback and for your compliments. It's a pleasure to know that you really enjoyed your stay with us. We hope that next time you visit Rio you stay at the Miramar again. Yours sincerely João Ferraz (Night manager)

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, location, and room. Everything was better than expected for the price.
Stayed 2 nights in Apr 2024
Response from Jferraz on Apr 15, 2024
Hello Stacy, Thank you so much for your kind words. It was a pleasure to have you as our guest and we look forward to having you again as our guest again. Yours sincerely, João Ferraz , (Night manager)

10/10 Excellent

Derrick Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel, perfect location
Stayed 6 nights in Mar 2024
Response from Jferraz on Apr 11, 2024
Thank you so much for your kindwords, Derrick Scott . I am glad to hear that you enjoyed your stay in our hotel. We look forward to seeing you again soon. Regards, João Ferraz (Night manager)

10/10 Excellent

Amado, Doral

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great staff, Alloro is amazing for dining. The place just needs a bit of maintenance and refurbishing on their rooms.
Stayed 4 nights in Mar 2024
Response from jferraz on Mar 30, 2024
Hello Amado, Thank you so much for your feedback and for staying with us. I am glad to hear that you enjoyed our restaurant. We look forward to seeing you again soon at the Miramar. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Craig, Cumming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 10am following a sleepless overnight flight and despite the 3:00pm check in time they found us a room right away. Also don’t miss the great view from the rooftop pool and bar.
Stayed 3 nights in Mar 2024
Response from jferraz on Mar 30, 2024
Hello Craig, Thank you so much for your wonderful review. It is always a great pleasure to welcome our guests to the Miramar and to provide them an unforgettable experience. We hope to have you as our guest next time you come to Rio. Best regards, João Ferraz (Night manager)

10/10 Excellent

Tia

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
We truly enjoyed our stay and can't wait to come back. The staff were very friendly and accommodating. Our room was beautiful witj excellent views of the ocean. The location was perfect and with only a short walk or bike ride there was so much to do and see.
Stayed 4 nights in Mar 2024
Response from jferraz on Mar 20, 2024
Hello Tia, Thank you so much for your wonderful feedback. I greatly appreciate your compliments and kind words. It will be our pleasure to have you again as our guest in the future. Yours sincerely, João Ferraz (Night manager)

8/10 Good

Howard, Ellicott City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good - only issue other than not getting upgrade was housekeeping only had correct # towels etc 1 of 3 nights. Also food discount on!y offered on last night of stay - too late to use
Stayed 3 nights in Mar 2024
Response from Jferraz on Mar 18, 2024
Hello Howard, Thank you so much for staying at the Miramar. I apologize if towels were not changed accordingly. Rooms are daily served unless if a dnt card is hanging outside the door. During the current month our hotel occupancy have been really high. I sincerely hope to have you again as our guest next time you visit Rio. Best regards, João Ferraz (Night manager)

10/10 Excellent

Romy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable customer service!
Stayed 3 nights in Mar 2024
Response from Jferraz on Mar 18, 2024
Hello Romy, Thank you so much for taking the time to give us your valuuable feedback. It is a pleasure to hear that you enjoyed your stay at the Miramar. We hope to see you again soon. Yours sincerely, João Ferraz (Night manager)

8/10 Good

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of all the staff and the good service they provide!!!
Stayed 15 nights in Feb 2024
Response from jferraz on Mar 18, 2024
Hello Maria Cristina, Thank you so much for choosing the Miramar and for your kind words. We are really happy to know that your enjoyed our staff service. We hope to see you soon again. Best regards, João Ferraz (Night manager)

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Good location. Clean rooms.
Stayed 5 nights in Mar 2024
Response from Jferraz on Mar 15, 2024
Hello Kimberley, thank you so much for taking the time to write your review. I am glad to hear that you had great experience at the Miramar. We hope to see you next time you come to Rio.. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated on the beachfront roughly at the point where Copacabana and Ipanema meet. Excellent service with modern, clean rooms and surrounded by restaurants, bars and more. It has a great restaurant in the ground floor and rooftop pool. Staff are very thoughtful and accommodating and the hospitality was excellent. I would definitely recommend this hotel and would certainly stay again.
Stayed 5 nights in Mar 2024
Response from Jferraz on Mar 13, 2024
Hello Christopher, Thank you so much for taking the time to write your review. I really appreciate your kind words and I am happy to know that you did enjoy your experience with us. It would be a great pleasure to welcome you back to Miramar next time you visit Rio. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and services
Stayed 5 nights in Mar 2024
Response from Jferraz on Mar 13, 2024
Hello Maria, Thank you so much for your positive rating and for sharing your experience at the Miramar We hope to see you again soon. Yours sincerely, João Ferraz (Night manager)

8/10 Good

Robert

Stayed 8 nights in Feb 2024
Response from jferraz on Mar 30, 2024
Hello Robert, Thank you so much for taking the time to leave us a positive rating. We hope to see you again soon. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except.....being the third time in this hotel and having "VIP" Status, they put us in a very tiny room with a horrible view! The first 2 times we stayed in this hotel the views were excellent! Not this time.
Stayed 5 nights in Mar 2024
Response from Jferraz on Mar 10, 2024
Hello Mario, Thank you for staying again at the Miramar and for your review. As you mentioned the first two times you stayed with us you had excellent views. I understand that standard rooms have no view but if we had availability we would cetainly be pleased to upgrade you to a different room. I am really sorry if we were not able to upgrade you last time and I hope to have you again as our guest next time you visit Rio. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. everyone was friendly and helpful. Excellent location, great dining.
Stayed 3 nights in Feb 2024
Response from Jferraz on Mar 5, 2024
Hello Susan, Thank you so much for your wonderful comments and for choosing the Miramar. We look forward to seeing you again soon. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service
Great!
Stayed 3 nights in Feb 2024
Response from Jferraz on Feb 27, 2024
Hello Peter, Thank you so much for your feedback and for choosing the Miramar. We look forward to seeing you again in a near future. Regards, João Ferraz (Night manager)

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The hotel was absolutely beautiful. The customer service from all of the staff members was amazing. Very friendly, also being that I’m from a different country and I speak English, they made me feel very welcomed. They spoke my language and understood all of my needs. I will definitely stay there again.
Stayed 7 nights in Feb 2024
Response from jferraz on Feb 17, 2024
Hello Erin, Thank you so much for your amazing review. We are all really happy to read such a beautiful message. I sincerely appreciate it. It would be a great pleasure to welcome you back to the Miramar next time you visit Rio. Best regards, João Ferraz (Night manager)

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from jferraz on Feb 18, 2024
Hi Joe, Thanks for sharing your rating with us. We appreciate it and we look forward to seein you again soon. Regards, João Ferraz (Night manager)

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from jferraz on Feb 18, 2024
Thankyou so much for taking the time to leave us a 5-star rating, Carolina. We hope to have you again as our guest soon. Best regards, João FErraz (Night manager)

10/10 Excellent

Michael, Rayne

Stayed 2 nights in Jan 2024
Response from Jferraz on Mar 24, 2024
Hello Michael, THank you so much for your positive rating and for choosing the Miramar. I am really happy to hear that you enjoyed your stay with us. We hope to see you again soon. Best regards, João Ferraz (Night manager\)

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at beach front. Staffs are all very nice. Breakfast is good
Stayed 1 night in Jan 2024
Response from Jferraz on Feb 15, 2024
Hello Yiwen, Thank you so much for your kind words and for staying at the the Miramar. I'm glad to know that you enjoyed your breakfast. and I hope to have you again as our guest in the future. Yours sincerely, João Ferraz (night manager)

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Miramar by Windsor was truly exceptional! The staff were extremely friendly and helpful. The service was superb in every way. The room, as well as the hotel was extremely clean and their beach service was excellent! I highly recommend this hotel for all of your Rio stays!
Stayed 4 nights in Jan 2024
Response from Jferraz on Feb 2, 2024
Hello Jennifer, Thank you so much for your exceptional feedback. It is always a great pleasure to known that our guests had a fantastic experience with us. It will be our pleasure to welcome you back to the Miramar next time you visit Rio. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, comfort.
We really enjoyed this hotel. Beautiful views of Copacabana Beach with a nice rooftop bar. I would stay again.
Stayed 3 nights in Jan 2024
Response from Jferraz on Feb 1, 2024
Hello Lisa, We appreciate your wonderful comments and we are very happy to hear that you really enjoyed your experience at the Miramar. We will be pleased to welcome you back to our hotel when you visit Rio again. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location on copacabana with good choices for restaurants and transportation. Walkable and safe.
Stayed 3 nights in Jan 2024
Response from Jferraz on Jan 31, 2024
Hi George, I appreciate your positive rating. Thank your very much for sharing the details of your experience at the Miramar. We look forward to hosting you again soon. Yours sincerely, João Ferraz (Night manager)

6/10 Okay

Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Single bed on double rooms
Be aware that the beds other than a king are single beds .
Stayed 2 nights in Jan 2024
Response from Jferraz on Jan 31, 2024
Hello Magnolia, Thank you for choosing the Miramar ahd for your review. We hope to host you again soon. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

Laura Elizabeth, Maple heights

Stayed 4 nights in Jan 2024
Response from Jferraz on Mar 24, 2024
Hello Laura Elizabeth, Thank you so much for taking the time to leave us a 5 star rating - its much appeciated. It will be a pleasure to welcome you back to the Miramar next time you visit Rio. Yours sincerely, João Ferraz (Night manager)

8/10 Good

Apolonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience during my stay at Miramar. The staff was wonderful and made sure I had everything I needed during the solo part of my trip. Breakfast was good and the pool restaurant had delicious bites. I would stay again.
Stayed 2 nights in Jan 2024
Response from Jferraz on Jan 31, 2024
Hi Apolonia, Thank you so much for taking the time to write your review. I am very happy to hear that you had a wonderful experience at the Miramar. We hope to have you as our guest next time you visit Rio de Janeiro. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always great.
Always my favorite hotel.
Stayed 4 nights in Jan 2024
Response from Jferraz on Jan 31, 2024
Hi Stephane, Thank you so much for staying with us again. It is always our pleasure to welcome you back to the Miramar. We hope to see you soon for another memorable experience. Best regards, João Ferraz (Night manager)

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Welcoming staff. Good value.
Stayed 4 nights in Jan 2024
Response from Jferraz on Jan 31, 2024
Hello Byron, Thank you so much for choosing the Miramar and for your positive comments. We hope to have you as our guest again in the future. Yours sincerely, João Ferraz (Night manager)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine property and excellent services & employees
Stayed 1 night in Jan 2024
Response from Jferraz on Jan 27, 2024
Hello David, Thank you so much for taking the time to write your review and for your positive rating. It would be a pleasure to have you again as our guest next time you visit Rio. Yours sincerely, João Ferraz (Night manager)