6/10 Okay
Verified traveller
May 14, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly uncomfortable, dirty, run-down old hotel
The entire hotel is a rundown old wreck. Looks like the furniture is from the 1960's and is heavily damaged, scratched.
Floors and lobby looked dirty and heavily used.
Two elevators aren't enough. People line up for ages especially during the early- and late hours.
Frequent electronic noise, buzzes coming from various places (not just the room equipment) occur especially during late hours.
Sometimes the door lock doesn't open and you have to travel between the reception and your room to get a new access card.
There's not enough staff and too little space in this hotel. Crowds barely had space to stand around the reception and the breakfast room would get flooded every morning.
Breakfast is above basic, but some foods run out fast (due to the crowds). It can also be hard to get a table.
It took 1 hour for the receptionist to check me in, although most people were just chatting to the receptionists or just standing there at the desk.
There was a weird old blocked wooden door in my room. Probably the neighbors had the same on their side. I could hear every itch and scratch, let alone loud talking from the other side.
Very noisy hotel.
Not enough soap. Sometimes they just don't replace the tiny hotel soap.
Poor internet connection. It just stops working for like 12 hours or longer. Speed is sluggish.
The only acceptable things about this hotel are: location - quite close to the Copacabana and some shops are nearby, receptionists are friendly and kind, cheap price!
Verified traveller
Stayed 5 nights in May 2023