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Reviews of CabanaCopa Hostel

2 out of 5
CabanaCopa Hostel
Travessa Guimaraes Natal, 10, Copacabana, Rio de Janeiro, RJ

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 87 reviews" "
Rating 8 - Good. 24 out of 87 reviews" "
Rating 6 - Okay. 28 out of 87 reviews" "
Rating 4 - Poor. 6 out of 87 reviews" "
Rating 2 - Terrible. 5 out of 87 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrinia, Lazo

Liked: Staff & service, amenities, property conditions & facilities
Staff were amazing! Helpful and friendly. Can arrange airport transfer for you. They all spoke English very well. There is a common area downstairs with a bar and free filtered water and lots of plugs to charge your electronics. The bunk beds were a little scary, very unstable. You only get two sheets and a pillow case so if you get a free blanket on your airline keep it! There is one plug in each bed spot. Rooms are air conditioned. It was a little expensive for a shared room with bunk beds but it is an excellent location.
Stayed 4 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Declan

Liked: Staff & service, room comfort
Central
Perfect if you want a cheap hostel in the centre of town
Stayed 1 night in Jul 2018
Response from Ian on Jul 28, 2018
Thanks! Safe travels! :)

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable.
Good stay at this hostel although the staff really should update themselves with information on getting to some of the sights and attractions as it wasn't correct when I explored.
Response from Manager on Apr 4, 2018
Hi! Thanks for the visit and review. Some of our staff was trainee, and now they are much more knowledgeable. Also they are willing to help what's the most important. For short stays we always recommend to buy the city tour at reception, as it saves time and money. Safe travels!

4/10 Poor

Shane, Ireland

Liked: Property conditions & facilities
Disliked: Staff & service
Ryanair of hostels!
Great building with lovely outdoor areas and newly built accommodations and shared bathrooms....could be fantastic if it weren't for the terrible staff and money grabbing managers. Upon arrival was told need to pay extra municipal tax (8% mentioned in email but was charged 20% and staff couldn't explain why!) also wanted R$20 to store our belongings securely while we waited on our room to be prepared. Another R$10 deposit for the key, R$5 for a fresh towel and your not allowed bring in drinks, you must purchase in the hostel at vastly inflated prices. Breakfast was OK although not often topped up, pot luck what you get to eat depending what time you arrive. Hostel is in great location and guests were great fun, such a shame it's ruined by disinterested staff and management. You can get more for your more for your money elsewhere when add in all the extras.

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Fantastic stay. My only grumble is that check in was chaos. I wasn't informed correctly of anything and then was rushed to the wrong room, then the right room and was told to 'run' as the girl had to get back to another customer who was deemed more important. Not good. Make sure you have cash on you for your key deposit and this isn't stated anywhere and that became a whole issue. Another reception woman was grumpy the whole time and made me feel uncomfortable and as if i was interrupting her. Other than that, it is a great location, very accessible and close to everything.
Response from General Manager on Sep 16, 2016
Hi! Thanks for the stay and review. We are sorry but during the Olympics the hostel was super full and things were hectic! We keep training and motivating our staff, so the grumpy one has already been changed. Come back for some more fun! Cheers! CabanaCopa

6/10 Okay

april

Disliked: Property conditions & facilities, room comfort
Nothing fancy but chill
The staff was friendly and helpful. The hostel itself is a little dated but tidy for the most part. The rooms and common areas were cleaned daily. I think some rooms are new and renovated but the room I was in wasn't. The beds were most uncomfortable. I had a hard time sleeping. It's in a good area close to the beach and metro but the downside is the steep hill you have to climb to get to the hostal which is difficult when you have heavy load and the wifi was hit or miss buut it was fine for the few nights I was there. The atmosphere is great for meeting ppl.
Response from General Manager on Sep 16, 2016
Hi! Thanks for the stay and review. We are glad you liked the atmosphere! Most of our privates and smaller dormitories are new and we are on the way of renovating all of them. As well as some new common areas will be finished soon, including a rooftop terrace. Safe travels! CabanaCopa staff

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Group of 4 friends stay @ Cabanacopa
Stayed in a 4 dorm room and we were very pleased with the bed comfort and cleanliness of the hostel. Daily housekeeping kept the rooms and toilets clean. Friendly, helpful staff made the stay much more pleasant. Would highly recommend if travelling on a budget and wanting a clean comfortable hostel.
Response from General Manager on Sep 5, 2016
Hello! Thanks a lot for the review. Safe travels! CabanaCopa staff

4/10 Poor

Felipe, Colombia

Disliked: Cleanliness, staff & service, room comfort
Not staying there again
The hotel was not clean at all. Smells really bad.
Response from General Manager on Sep 16, 2016
Hello, thanks for staying with us and review. We clean the rooms and dormitories daily and bathrooms twice a day, but if you are in a mixed dormitory some room mates might not be as clean as you. We did change your room but next time we recommend you book a private room. Kind regards, CabanaCopa

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I like this hostel because the staff Reception in
I like this hostel because the staff Reception in the night the girl staff were very helpful and friendly
Response from Papareskos on Mar 28, 2016
Hi! Thanks for staying with us we are glad you had a good time. Safe travels! CabanaCopa

8/10 Good

NIck, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable place, I'd stay there again
Very reasonable hostel, clean, great location. Good atmosphere in the lobby. Very friendly and social staff. They organize going out to clubs and etc... The place is very safe and there is a guard 24/7.
Response from CabanaCopa staff on Mar 28, 2016
Hi! Thanks for staying with us! We are glad you had a nice time with our guests & staff. We have fixed the issues you mentioned. Please come back for some more social fun times! Safe travels, CabanaCopa

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Near to the metro station
Near to the metro station
Response from Papareskos on Mar 28, 2016
Hi! Thanks for staying with us, our special location is in a quiet residential area just in the heart of Copacabana, 5 minutes from the beach and the best hotel in the city, the Copacabana Palace. Safe travels! CabanaCopa

6/10 Okay

Theodore, South Africa

Liked: Staff & service, property conditions & facilities
No early check in at this hostel.
Please be aware that this hostel does not do early check in as indicated. I arrived in Rio at 5am in the morning, only to be told that reception only opens at 9am. When reception opened at 9am I was told that I could only be accommodated at 2pm which is the check in time. I only booked the hostel because it indicated early check in could be arranged at 20BRL and I made sure I sent a note in the special requests regarding my early arrival. So I would advise the management to ammend the early check in note under CabanaCopa Hostel’s small print. Other than that though its a great hostel with a good vibe and great staff. The location is excellent, close to copacabana beach and the metro station.
Response from Papareskos on Mar 29, 2016
Hi! Thanks for staying with us we are glad you had a good time! We are sorry your early check in wasn't possible but it depends on availability. We had a full house in the peak of the summer so the room was only available at 2pm. Our reception works from 8am to 11pm so in case you want to check in at 5am, every hotel will require you to book the night before. Safe travels! CabanaCopa

6/10 Okay

Kate, New Zealand

Good for the price
Basic accomodation but has everything you need. Next door to a day care so very noisy in the mornings. Close to metro station which is excellent.
Response from CabanaCopa staff on Mar 29, 2016
Hi! Thanks for staying with us. Only 5 rooms are next to the school that makes a little noise after 10am. Next time please as reception and we move rooms for the late sleepers. Check out our new rooms that quite nice standards. We are happy with our premium location, also 5 minutes from the beach. Safe travels! CabanaCopa

10/10 Excellent

John, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great
Great location. Great staff all around from front desk to housekeeping. Closest u will get to metro. Copacabana 3 very short blocks away and Impanema 2 metro stops away. And Rio is great and safe. Don't believe the bad reviews. Be smart and careful but it's safe. I'm gay and traveled alone so if I felt safe you certainly should. Oh the hostel is a GREAT way to meet new friends!!!
Response from cabanacopa on Mar 29, 2015
Thank you for staying with us and for leaving a review. We are glad to hear you like our location and staff. We're also happy to hear you made some new friends at the hostel! Safe travels! CabanaCopa staff

8/10 Good

Andreas, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Overall a nice hostel and a good experience while in Rio. It's rather quiet, so I could get solid sleep while there
Response from Papareskos on Mar 29, 2015
Thank you for staying with us and for leaving a review. We are glad to hear you like our hostel and had a good experience staying here. We hope to see you again! Safe travels!

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
take it or leave it
take it or leave it
Response from Papareskos on Mar 29, 2016
We do our best for you to take it with pleasure and fun! :) Safe travels! CabanaCopa

6/10 Okay

Carlos, US

Disliked: Cleanliness, property conditions & facilities, room comfort
Location
Best thing about this place is peoximity to the beach.
Response from Papareskos on Mar 29, 2015
Thank you for staying with us and for leaving a review. We are glad to hear you like our location. Hope to see you again! Safe travels!

8/10 Good

Marcel Moura, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, steep street!
This is a nice hostel quite close to Copacabana beach (5 minutes walk) so the location is really great. The street is quite steep (30 degrees or so) so if you have heavy luggage it may be good to get a cab. Otherwise, everything went fine.
Response from Papareskos on Jun 7, 2014
Thank you for staying with us and for leaving a review. We are glad to hear you like our prime location , tucked in a small residential street, next to a national park, and 2 min away from Copacabana center, the metro & beach.  We hope you will return! Best regards, CabanaCopa

8/10 Good

Bianca, Australia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The place was a great way to meet people and find social events happening around the area, however staff, particularly the women, were not very helpful. They were horrible in giving directions and the bus and metro times dates and numbers had not been updated. I suggest doing your own research before asking them anything.
Response from Papareskos on Jun 7, 2014
Thank you for staying with us and for leaving a review. We are glad to hear you found some nice people to socialize with. We're sorry to hear the staff wasn't helpful, we will take this up with them and make sure all their recommendations are up to date in the future. We hope you will return! Best regards, CabanaCopa

10/10 Excellent

Ben, San Francicso

Liked: Staff & service, property conditions & facilities
Fun People, Fun Hostel
Great group of people from all walks, Brazilian and international. Fun atmosphere and easy subway access to Lapa for night life and is a close walk to the beach
Response from Papareskos on Jun 7, 2014
Thank you for staying with us and for leaving a review. We are glad to hear you like our atmosphere and location. We hope you will return! Best regards, CabanaCopa staff

6/10 Okay

Jorge, Mexico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel close to the beach
In general, good. I just want to say, a night didn't respect the rules. People was drinking and made too much noise.
Response from CabanaCopa staff on Oct 4, 2014
Thank you for staying with us and for leaving a review. We are sorry the fellow guests didn't respect the rules. We have one of the biggest hostels in Rio, so it does get a little noisy now and then. After 11 pm we close the bar/lounge area, after which it usually gets more quiet. Best regards, CabanaCopa staff

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for real backpackers, basically a frat house
So I'm no stranger to backpacking or hostels, but I would never recommend this place to anybody. Honestly, if you're a backpacker and you're looking for a cheap place to stay in Rio while touring around and such, this is definitely not the place. This place only exists to party, basically it's a cestpool of drunken teens, drug selling travelers and sexually active foreigners. So if you fit that criteria honestly you'll probably love it, but definitely not a place I would ever return to
Response from CabanaCopa staff on Oct 4, 2014
While we do have a party vibe at our hostel, that is not all there is to it. We have plenty of guests coming to have a relaxed couple of days at our hostel. Our cosy location tucked in next to a national park in the heart of Copacabana, 2 min from the metro & beach is in a silence area which means we close down the bar/lounge area at 11pm. We have activities every night for our party guests go to after we close, so they don't disturb the other guests or the neighborhood. Drug selling travelers is something we would never allow and of course try to stop if it would ever be brought to our attention. Best regards, CabanaCopa staff

6/10 Okay

naldo

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay is good...
During the Xmas period when the nights was warm, the female dorms and the bathroom was quite stuffy inside. It definitely needed a bigger fan to cool down the rooms during the warmer days/nights. But overall the stay was good.
Response from CabanaCopa staff on Oct 4, 2014
Thank you for staying with us and for leaving a review. We are glad to hear you had an overall good stay. We are also happy to inform you that we now have A/C in every dormitory and most privates. We hope you will stay with us again! Best regards, CabanaCopa staff

10/10 Excellent

Damian, North West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap location
A great friendly hostel with easy access to everywhere you want to be. Breakfast, free wifi, and free use of computers included in the great low price. Just around the corner from a safe metro station. Five minutes walk to the famous Copacabana Beach. Tours and transfers can be arranged by the very friendly, helpful staff. looking forward to returning in the near furture :-)
Response from Papareskos on Jun 7, 2014
Thank you for staying with us and for leaving a review. We are glad to hear you like our friendly atmosphere, location and breakfast. We are also happy to hear you found our staff helpful. We look forward to your return as well! Best regards, CabanaCopa staff

10/10 Excellent

robson, Canoas - RS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8 place to stay
It is very well located, close to Copacabana beach and subway station. I really liked the bedrooms and tv room upstairs.
Response from Papareskos on Jun 7, 2014
Thank you for staying with us and for leaving a review. We are glad to hear you like our location and rooms. We hope you will return! Best regards, CabanaCopa staff

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tenho nada a reclamar do hostel. Funcionários ótimos, tudo limpo e organizado e quarto confortável
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bonito e agradável
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
As informações passadas pelo site não condiz com situação do hostel, sendo que fomos maltratado ho hostel e pagamos por um quarto que não ficamos nele.
Stayed 5 nights in Oct 2019

2/10 Terrible

Leandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barraca é melhor
Péssima localização (localizado em uma rampa), quartos divididos com outras pessoas e sem informação na hora da reserva, não recomendo nem para meu pior inimigo.
Stayed 3 nights in Oct 2019

10/10 Excellent

Anno, Süddeutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbares Hotel
klasse Service, mega sauber, hilfsbereite Mitarbeiter!
Stayed 2 nights in Jul 2018

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atendimento no balcão! Localização espetacular
Stayed 1 night in Mar 2018
Response from Manager on Apr 4, 2018
Olá! Muito obrigado pela visita e comentário. Nós ficamos bastante felizes que tenha gostado. Volte sempre! :)

8/10 Good

Verified traveller

imperfeito
As acomodações (cama e silencio dos hospedes de quarto) não são confortáveis, horário do café da manhã muito tarde. Tive que sair às 7:00 e não tomei café!
Stayed 1 night in Nov 2017
Response from Manager on May 28, 2018
Ola! Obrigado pela visita e comentário. Desculpe se o seu quarto não foi o mais confortável, mas temos opções de quartos melhores e mais confortáveis. O horário do nosso café da manhã é de 8am as 10am. Boa viagem!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Lari, SP

Disliked: Property conditions & facilities
Regular
A localização do hostel é ok, perto do metro e da praia. A unica coisa que achei ruim foi as instalaçoes. O banheiro q ficamos estava com o ralo entupido!
Stayed 3 nights in Oct 2017
Response from Ian on Oct 28, 2017
Olá! Obrigado pela visita e comentário. Desculpe, nos já consertamos o ralo, na próxima nos avise durante a estadia que o faremos imediatamente. Boa viagem!

10/10 Excellent

Rosemari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

Fernanda, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito porém com péssimos funcionários.
O hostel me pediu um depósito pela chave do quarto que seria devolvido assim que eu fosse embora do hotel, na saída o segurança não pode me devolver o dinheiro pois a recepção não deixou o dinheiro e nem a lista das pessoas que iriam sair cedo naquele dia, o segurança também alegou que o recepcionista estava bebendo com os hóspedes e foi embora bêbado por isso esqueceu de suas responsabilidades, tentei entrar em contato com o hostel para pedir o dinheiro que paguei pela chave e eles não me deram retorno de resposta.
Stayed 2 nights in Aug 2017
Response from Manager on Apr 4, 2018
Olá! Obrigado pela visita e comentário. Desculpe pela demora a devolver o depósito de chave, mas o assunto já foi resolvido. Nós já não trabalhamos com deposito de chave, a mesma é fornecida 1 chave por reserva e cobrada no check out caso não seja devolvida. A segunda chave da reserva tem depósito cobrado. Boa viagem e volte sempre!

6/10 Okay

marcos roberto de sousa

Disliked: Room comfort
Estadia
Excelente local; limpeza a desejar; conforto:sem cobertores (passei frio), pedi cobertas não tinha! Me deram duas do tamanho de uma toalha de banho.
Stayed 6 nights in Jul 2017
Ola! Obrigado pela visita e comentário. Nos vamos trabalhar para melhorar ainda mais o nosso serviço. No dia estavamos cheios e alguns hospedes tinham 2 cobertores, mas agora já temos suficiente para todos os hospedes do hostel, para dormitórios deve ser pego na recepção. Obrigado e boa viagem!

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in May 2017

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom
pessoal acolhedor. Quarto confortável. O wifi só funcionava na recepção.
Stayed 6 nights in Jun 2017
Ola! Obrigado pela visita e comentário. Agora o wifi já funciona em quase todos os quartos, caso tenha essa necessidade é só pedir para o nosso pessoal mudar a sua reserva de quarto. Obrigado e boa viagem!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Limpio, lindo pero no te hacen sentir bienvenido
Si el personal fuera más atento, dar indicaciones de como funcionan las cosas dentro del hostel, sonreír, hacerte sentir bienvenido... sería más amena la estancia. El hostel es lindo, es seguro, pero parece que los empleados no están felices, y eso transmiten a los huéspedes.. la chica de la noche es más amable, me sentí mejor hablando con ella, las de la mañana como si no quieren estar ahí...

6/10 Okay

Anne

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, room comfort
Normal
La atención del personal suele ser bastante mala, con contadas excepciones. Recomiendo no tomar las excursiones del lugar, que si bien no las manejan ellos, son caras y de medio pelo. La ubicación es buena, cerca de Copacabana.Tienen algunas reglas sin sentido como una pulsera que hay que presentar y ridiculeces como que cancelan la tarjeta de entrada a la habitación antes de que termine la estadía. Desayuno aceptable, teniendo en cuenta el precio. The staff was terrible most of the time, with some exceptions. I recommend not to hire the tours they offer (they don't organize it, but the company they call is mediocre and expensive). The location is good, near Copacabana. Appart from some ridiculous rules that they have, it's an "ok" hostel.

8/10 Good

analia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el lugar es muy bueno, solo para mi opinion, un pequeño detalle en el desayuno, deberia ser mas completo y no tener tanto americano y agregar mas para latinosej mas cereales budines queso en feta etc y no tanto revueltos de huevos salchichas

6/10 Okay

Luma

Disliked: Cleanliness, staff & service
òtima egurança, preço e localização
Não oferecem toalha de banho. Vc precisa alugá-la por 5 reais. As mulheres da limpeza somem com as coisas que você deixa dentro do quarto quando elas estão limpando e depois ninguém sabe onde foram parar. Isso aconteceu com meu óculos e com as coisas de outras meninas que ficaram no quarto também. Elas não sabem exatamente quantas pessoas te no quarto e tiram as coisas que acham que o hóspede esqueceu porque dizem que foram orientadas a fazer assim. Isso ouvi delas mesmo. É um hostel bem seguro! O local é bem seguro também. O único que é chato é isso de ter que ficar guardando tudo dentro do armário com medo de sumir.
Response from Manager on May 28, 2018
Ola! Obrigado pela visita e comentário. A toalha é incluida nas suites, e a parte em dormitórios. O nosso pessoal de limpeza é bem selecionado e tem referência, nunca temos problemas. No caso de quartos compartilhados pedimos para que os lockers sejam utilizados para itens de valor. Obrigado e volte sempre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hostel mit vielen Aktivitäten
Hostel auch mit privatzimmern. Viele Aktivitäten Werden angeboten. Da die bar und gemeinschaftsräume nicht durchgehend (aber vollkommen ausreichend!!) geöffnet sind ist es auch relativ ruhig. Sehr sicher und nähe zur copacabana.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
O local é muito agradável e os atendentes super gentis, agradáveis, Adorei a estadia, foi um prazer ficar nesse hostel!
Response from Manager on Apr 4, 2018
Ola! Obrigado pela visita e comentário. Nos ficamos felizes de ler o seu comentário e saber que gostou. Vamos sempre manter essa atmosfera no nosso pequeno oasis no meio de Copacabana. Volte sempre!