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Reviews of The Crown Manor House Hotel

4 out of 5
The Crown Manor House Hotel
High Street, Lyndhurst, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 66 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with partner
Great staff.friendly and courteous.historic hotel that used to be a stageing inn.well appointed and a really good breakfast.we opted for a snug room that we found to be comfortable with a good shower and bath.the hotel is right in the middle of lyndhurst so walking about the town and enjoying the pubs and restaurants was easy.we’d go again.
Stayed 2 nights in Apr 2024
Response from Guest Relations on Apr 22, 2024
Dear Justin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel were very helpful and polite. Happy Customers
Stayed 3 nights in Apr 2024
Response from Guest Relations on Apr 18, 2024
Dear Brian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay at the Crown Manor. Room was good size and very comfortable. Even the sofa bed met my 10yr olds stamp of approval. Staff were friendly, breakfast was of good quality. We also had dinner there on our last night which was very good. Would happily stay there again
Stayed 3 nights in Mar 2024
Response from Guest Relations on Apr 11, 2024
Dear Matthew,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, as was the hotel. The staff were friendly and helpful and the breakfast was great!
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 11, 2024
Dear Ramona,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The staff were amazing and attentive. The food in the restaurant was piping hot and wonderful.
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 11, 2024
Dear lisa,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
First time at this hotel. Very central. Room really comfortable but would go for the next one up for a bigger bed. Breakfast was great so much to choose from and lots of it. They did 2 for 1 cocktails from 3 to 6pm.
Stayed 2 nights in Mar 2024
Response from Guest Relations on Apr 11, 2024
Dear Claire,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Good

Ewa

Stayed 1 night in Jan 2024
Response from Guest Relations on Apr 11, 2024
Dear Ewa,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice peacefull hotel, with a old world atmosphere, with modern facilities.
Stayed 2 nights in Jan 2024
Response from Guest Relations on Jan 11, 2024
Dear Gary,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic birthday stay
This was a return trip for a couple of days for my birthday. We love it here. Good sized room, comfy bed and staff are so welcoming. On arrival i received a birthday card and chocolates from the hotel such a lovely touch. Cocktails are delicious served 3 - 6pm. Great location for exploring. Breakfast is great and plenty of it. Will definitely be returning again soon.
Stayed 2 nights in Jan 2024
Response from Guest Relations on Jan 11, 2024
Dear Adele,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 Okay

Dean

Stayed 2 nights in Jan 2024
Response from Guest Relations on Jan 26, 2024
Dear Dean,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Anne

Stayed 1 night in Dec 2023
Response from Guest Relations on Jan 4, 2024
Dear Anne,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Good

Tazmina

Liked: Cleanliness, property conditions & facilities
Super location.
Great location in Lyndhurst to visit elderly friends round the corner. Silly rainy weather. Room was good but so hot. The heating was fierce in the whole place. I am sure they can turn the temp down and save on energy. Lovely old lift. The breakfast was good abd staff friendly and efficient.
Stayed 2 nights in Dec 2023
Response from Guest Relations on Dec 22, 2023
Dear Tazmina,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOnderf2 night stay at The Crown Manor House Hotel
Had to make a last minute change due to unavailability of previously booked accomodation, we were pleasantly surprised. Impressive building in convenient location with easy access everything we needed. Staff were all friendly and charming - room large and comfortable - great nights sleep. Couple of minor items could do with attention but, all in all, excellent. Food served in The Bar & Grill was really good on both nights - buffet breakfast had excellent choice of hot and cold items with constant attention from breakfast staff.
Stayed 2 nights in Dec 2023
Response from Guest Relations on Dec 12, 2023
Dear Alan,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Guest Relations on Dec 8, 2023
Dear Sarah,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Excellent

Renita

Stayed 1 night in Sep 2023
Response from Guest Relations on Nov 20, 2023
Dear Renita,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Guest Relations on Nov 20, 2023
Dear priscilla,Thank you for your valued feedback.Hoping you have the opportunity to return.

6/10 Okay

Edel

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Guest Relations on Nov 20, 2023
Dear Edel,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant stay but service a little slow and self serve breakfast was unexpected and not replenished often enough
Stayed 1 night in Nov 2023
Response from Guest Relations on Nov 8, 2023
Dear Dawn,Thank you for your valued feedback.Hoping to welcome you back on a future occasion.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Guest Relations on Nov 2, 2023
Dear Jane,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023
Response from Guest Relations on Nov 2, 2023
Dear Michelle,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great stay, staff really friendly and helpful. Cocktails were really and on happy hour
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 31, 2023
Dear Luke,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are welcoming and wonderful.
Stayed 3 nights in Oct 2023
Response from Guest Relations on Oct 31, 2023
Dear Robin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice history to the property and was in great condition
Stayed 2 nights in Oct 2023
Response from Guest Relations on Oct 17, 2023
Dear Steve,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service could not fault the hotel. We will be going back. A big thank you to all the staff.
Stayed 3 nights in Sep 2023
Response from Guest Relations on Oct 17, 2023
Dear Roger,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 Good

P.L.

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic hotel
Lovely old historic hotel. Staff very helpful. Very good breakfast and dinner. Classic room too hot and small so upgraded to a lovely huge room which was perfect. The only issue we experienced were the duvets. Very strange. Lumps of balls of fibre in the entire duvet. Apparently this applies to all their duvets when questioned. Was informed it was the design. We opted for sheet and blanket which was speedily done
Stayed 2 nights in Sep 2023
Response from Guest Relations on Oct 17, 2023
Dear P.L,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

Andrew, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Relations on Oct 17, 2023
Dear Andrew,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

john

Stayed 3 nights in Sep 2023
Response from Guest Relations on Oct 17, 2023
Dear john,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 Good

Koon Har

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Guest Relations on Nov 8, 2023
Dear Koon Har,Thank you for your review.

10/10 Excellent

Gino

Stayed 1 night in Sep 2023
Response from Guest Relations on Oct 17, 2023
Dear Gino,Thank you for your valued review.hoping you have the opportunity to return.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a New Forest stay
Lovely hotel in a great location.
Stayed 2 nights in Sep 2023
Response from Guest Relations on Sep 18, 2023
Dear Richard,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay in the New Forest. The staff were very attentive and friendly. Had an old charm about it and was clean, big and right in the heart of the village.
Stayed 1 night in Sep 2023
Response from Guest Relations on Sep 18, 2023
Dear Danielle,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King Rufus suite was fab. Room could have done with some air conditioning. Staff were friendly and attentive. Would definitely stay again but would rather breakfast in one of the many cafes nearby.
Stayed 1 night in Sep 2023
Response from Guest Relations on Sep 11, 2023
Dear Andrew,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Relations on Sep 11, 2023
Dear Rachel,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Emma

Stayed 1 night in Aug 2023
Response from Guest Relations on Sep 11, 2023
Dear Emma,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable stay in a old hotel that has been tastfully modernised and updated. We visited on a lovely summers day and enjoyed taking an evening cocktail in the pleasant garden.
Stayed 1 night in Aug 2023
Response from Guest Relations on Sep 11, 2023
Dear David,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 Okay

Graham

Only an ok stay
Our stay was only ok, we thought that the hotel missed a few tricks, like no bottles of water for the guests(not everyone drinks tea or coffee).also no biscuits with coffee. The evening meal was quite expensive for what it was.we also had to book a time for breakfast. However the hotel was very clean.
Stayed 1 night in Aug 2023
Response from Guest Relations on Aug 21, 2023
Dear Graham,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast, clean room and comfy bed. Hotel on main road but no noise could be heard in room.
Stayed 2 nights in Jul 2023
Response from Guest Relations on Aug 18, 2023
Dear Alfonso,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Restaurant very nice but hotel room very old and in need of maintenance eg woodwork, doors, walls needed fresh paint. Modernise the electrics rather than put socket in skirting board. Clean the bathroom better.
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 31, 2023
Dear Sarah,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 31, 2023
Dear David,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 31, 2023
Dear David,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Excellent

STEPHEN

Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 24, 2023
Dear STEPHEN,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.Hoping you have the opportunity to return.

10/10 Excellent

Mathew

Stayed 2 nights in Jul 2023
Response from Guest Relations on Jul 24, 2023
Dear Matthew,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.Hoping you have the opportunity to return.

6/10 Okay

DENIS, Hartley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were extremely disappointed with the food in the restaurant the menu looked very good but the style and content was poor My wife had a main course of pork escalope it was a fried ball of vegetables with very little meat I was being careful and ordered fish and chips the piece of cod was in a cocoon of batter which was not attached to the fish and the fish was dry the chips were not great
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 24, 2023
Dear Denis,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.I can assure you that your observations have been brought to the attention of the Head Chef.Hoping you have the opportunity to return to see what you experienced was very much an exception and not the norm.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff and Location
Second stay at the Crown Manor. Good value, excellent staff and location. Great buffet breakfast. Rooms are a little dated but clean and comfortable.
Stayed 3 nights in Jul 2023
Response from Guest Relations on Jul 24, 2023
Dear David,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.Hoping you have the opportunity to return.

10/10 Excellent

Lynn

Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 12, 2023
Dear Lynn,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely break
Loved hotel & proximity to high street. Hotel old but well kept. Reception rooms lovely & bright & well mainrained. Excellent service & friendly staff. Room clean & comfortable. Unfortunately our room had no view & was above kitchen/boiler room so very hot. Would definitely stay again but in room looking over garden terrace.
Stayed 2 nights in Jul 2023
Response from Guest Relations on Jul 12, 2023
Dear Carole,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff , especially on reception. Excellent breakfast and had gluten free bread available which was great Bed comfortable.
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 12, 2023
Dear Laura,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Lovely room, good facilities and an enjoyable dinner
Stayed 1 night in Jul 2023
Response from Guest Relations on Jul 7, 2023
Dear Bridget,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Guest Relations on Jul 7, 2023
Dear Alison,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time lovely hotel and service lovely garden and so quiet just what we needed
Stayed 2 nights in Jun 2023
Response from Guest Relations on Jul 7, 2023
Dear Sandra,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.